BERSATU MEMBANGUN INDONESIA
Together Developing lndonesia
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PEhIGHARGAAN PROPER FIMAS
Pengembangan bahan bakar alternatif, juga dibarengi...
Socie
PT semen Padang
Waste Heat Reeo
ealization
Biodiversity Gaden
Waste Heat Recovery
PT Semen Padang
5!(ainability Repo...
Sertifikasi & Penghar aan
Certification & Awards
Sertif i kasi t2.1 Ol 14.1 2l
Certification
NO NAMA SERTIFIKAT
CERTIFICAT...
fi0 NAtutA SERTIFIKAT
CERTIFICATE NAME DESCRIPTION
MASA BERLAKU
VALID UNTIL
5is'lem Manajenren Mutu
Quality Management Sys...
Sertifrkasi & Penghargaan
Pen g hargaa n 12.1 0l 14.1 2)
Awards
Certification & Awards
NO TANGGAT NAMA PENGHARGAAN
DATE AW...
NO TAI{GGA!.
DATE
13. Desember 20i2
December 201 2
NAMA PENGHARGAAN
AWARD'S NAME
Fenghargaan Efisiensi Energi Nasional
Nat...
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Board of Directors' Message
08 Laporai l{eher aij!lr...
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:=-angku kepentingan yang Kami hormati,
!e:r.at datang di Laporan Keberlanjutan 20.1 2
r- S:rren lndonesia (Pe...
Sambutan Dewan Komisaris
Pemenuhan program
PKBL dan Comdev
untuk masyarakat
lmplementation of
Partnership and
Community St...
.:bupaten Rembang, Jawa Tengah, sehingga
::cat meningkatkan kapasitas produksi. Guna
-eminimalkan dampak yang ditimbulkan ...
ProfiL Perusahaan
Corripany Profil'e
l2 Ldporaf Keberlanjutan PT5enref ndonesaiPerserc)Tbk 2012
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V Januari 2013, setelah adanya pengesahan Ke...
14 [apocnKeberlanjltanPTSemenlndone5ia(Perero)Tbk 2012
LrdjrabItvRppon P Senerlrdorpna(pe.(pro)Tb( )01-
Prcfii Perusahaan
Merek dan Produk 12.21
Brand and Froduet
Ccnioan5, ProIii
Unit Prsduksi
Production Unit
Nama Merek
Mere ...
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Profil Perusahaan
Skala Felaporan dan Garnbaran
Unrum Tahun 20'12
Reporting Scale and General
Overview 2012 [2.8] [3.10]
J...
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INDONESIA
Menjadi Ferusahaan Persemenan Terkemuka di lndonesia
dan A,sia Te ngqara,
To become the foremost c...
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i3i;iLding a Transparent Manner
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Sebagai bentuk kepatuhan pada prinsip-prinsip
kek;erlanjutan, PT 5emen lndonesia (Persero)
Ti:k., bersama PT Sernen PadanE...
Laporan lni
Proses Penetapan lnforrnasi lUaterial
Process for Determining Material lnformation
About This Report
lnformasi...
Long Cenrent Jcin 5tock (ornpany (TLCC) yang
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terkait kinerja keuangan, disampa...
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GRI hereby states that PT Semen lndonesia (PERSERO), Tbk has presented its report "T...
Wr= Continue Deve[rB!n Renewab|e fnsiqir
26 Lapo,u Keber anjuhf PT Sernen Indof€5 a (ljers,'fo) lbk 20ll
erkelanjutan adalah keterse iaan energi an kelangsungan pasokannya"
One of the important aspects in creating a sustainable...
Program Uiama KeberLanjutan
DT Sernen ndone5ra {Persero) lbk
Kebutuhan batubara
dipenuhirnelalui
pengEunaan biornassa
Coal...
pemanfeatan biomassa adalah memberdayakan
masyarakat seiem pat, m ela I u i kesertaa n mereka
rnenyediakan bahan baku untu...
Prograrn ijtarna Keue: tarr,;uta-,
Tingkat Efisiensi Femakaian Bahan
Bakar (Batu Baral Fer Ton Froduksi
Semen
Efficieney R...
Ka mi menyadari pentingnya ketersediaan enerEi
demi m*njaga kclanjurrn coerasi mas;ng
masing perusahaan. Untuk itulah PT 5...
Prcgrarn Utama Keberlanjutan
PT Semen lndone5ia iPe15erc) Ttrk
Penghargaan kepatuhan
keselarnatan kerja
Award for complian...
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enja i erusahaan e en Le aL
To Become GlobaI Cement Company
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Strategic holdinq lebih memantapkan diri untuk menciptakan
pertumbuhan berkelanjutan, dan menjadi pijakan untuk menjadi
in...
llenjadi Perusahaan Semen 0lobal
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lo Become GlobaL Cement Company
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:^:risme Pembangunan Bersih atau Clecn
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Nilai Fengadaan Barang dan Jasa oleh Pernasok Lokal Tahun 201 2 IEC6I
Value of Goods and Services Procurernent by Local Su...
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remunerasi cjalanr menentukan inrbal jasa
c ekerjaan...
f,tlenjadi Perusahaan Semen Glc ha I To Become GtobeI Cern-rt Co- p ,-
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" Bantuan rencvasi pemllangunan ...
TAIdGGI.''[6 JA E ATAS PRODUK
Karni mernenuhitangglung jawab atas kegiatan
pengadaan produk maupun penggunaannya,
dengan p...
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'.':rjaCi Perusahaan Semen GLobal To Become GLobaL Cement Company
Masing-masing perusahaan telah rnemiliki
sistem dan meka...
Unit Produksi
Production Unit
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Complains
Tindak Lanjut
Follow Up
Selisih Berat Timbang kuranq,
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Li ng ku nga n
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Tingkat Efisiensi Pemakaian Bahan
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Selama tahun 2012 volume material hasil daur
ulang yang digunakan dalam proses produksi
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Jumlah Pernakaian Air Berdasar 5umbernya {mr)
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5unrindbllilf Reporl
Sustainability Report 2012
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Sustainability Report 2012

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Kesungguhan kami mengelola lingkungan, telah membuahkan apresiasi dari berbagai pihak. Di antaranya penghargaan Proper Emas untuk PT Semen lndonesia (Persero)Tbk dari Kementerian Lingkungan hidup, sebagai pencapaian tertinggi dalam pengelolaan lingkungan dan pelestariannya.

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Sustainability Report 2012

  1. 1. BERSATU MEMBANGUN INDONESIA Together Developing lndonesia o l$ PowER I
  2. 2. ; I iaooGn n d.e1:k d l0'hs amahirgkure3nre{adapar.l dauruanebe6ennlas F5cdainrEiiac!ia[a]t'nGicrako.ol {
  3. 3. a t t I PT Semen lndonesia (Persero)Tbk. t I PEhIGHARGAAN PROPER FIMAS Pengembangan bahan bakar alternatif, juga dibarengi ciengan pelaksanaan komitmen untuk melestarikan lingkungan" Kesungguhan kami mengelcla linEkungan, telah rnembuahkan apresiasi dari berbagai pihak. Di antaranya penghargaan Proper Emas untuk PT Semen lnConesia (Perserc)Tbk" dari Kernenterian Lingkungan l-iidup, sebagai pencapaian tertinEgi dalanr pengelolaan lingkungan dan pelestariannya. Sementara PT Semen Padang dan PT 5emen Tonasa, mendapatkan Prrrper Biru. t2.101 Peringkat Emas merupakan peringkat tertinggi dalam ;oenilaian dan menunjukkan PT 5emen lndonesia (Persero) Tbk. telah rnelakukan pengeloiaan lingkungan hidup lebih dari yang dipersyaratkan dan suCah melakukan upaya 3R (reduce- alau pengurangan tinrbulan limbah, reuse atau penEgunaan kembali timbulan limbah, dan recycle atau daur uiang timbulan lirnbah), menerapkan sistem pengelolaan lingkungan berkesinambungan, serta meiakukan upaya-upaya yang berguna bagi kepentingan masyarakat pada jangka panjanq. GOLD PROPER AWARD The alternative fuel development is implemented along with commitment to preserve the environment. Our determination to manage the environment has received appreciation from various parties. One of them is Gold Proper award for PT Semen lndonesia (Persero) Tbk. from lr4inistry of Environment, as the highest achievement in environmental management and conservation. While PT Semen Padang and PT Semen Tonasa, received Blue Proper awards. -2 10_ Gold rating is the highest rating in this assessment and an evidence that PT Semen lndonesia (Persero) Tbk. has done more than required in environmental management including 3R principles (reduceby reducing waste generation; reuse by reusing generated waste; and recycle by recycling generated waste), implementing sustainable environmental management system, and making beneficial efforts for the community's interest in the long run. r a G r c :. 02 [aponnl(eberlanjutanPTSem€nlndonetia(Persero)Ibk 201]
  4. 4. Socie PT semen Padang Waste Heat Reeo ealization Biodiversity Gaden Waste Heat Recovery PT Semen Padang 5!(ainability Report PT Semen lndonetia (P€rsero) Tbk 2012 FuelAltern PT 5efien lndonesia tPe 03 't7 15,034tonneseQ 002 uelAlternative PT Semen lndonesia (Persero) Tbk 43,117tonneseq C0
  5. 5. Sertifikasi & Penghar aan Certification & Awards Sertif i kasi t2.1 Ol 14.1 2l Certification NO NAMA SERTIFIKAT CERTIFICATE NAME URAIAN DESCRIPTION fSIASA BERLAKU VALID UNTIL t. lndeks sRl KEHATI SRl KEHATI lndex Diterbitkan oleh: Yayasan Keanekaragaman F{ayati (Kehati) dan Bursa Efek lndonesia lssued by: Biodiversity Foundation (Kehati) and lndonesia Stock Exchange Diperbarui setiap enam bulan sekali oleh otoritas bursa saham Renewed every six months by stock exchange authority 2. Proper Emas Gold Proper Diberikan oleh: Kementerian Lingkungan Hiudp Awarded by: Ministry of Environment 2011 -2012 3. OHSAS 18001:2007 Sistem Manajemen Keselamatan dan Kesehatan Kerja Occupational Health and Safety Management System 2014 4, SMK3 Sistern Manajemen Keselamatan dan Kesehatan Kerja Occupational Health and Safety Management System 2014 20155. ISO 9001:2008 Sistem Manajemen Mutu Quality Management System 6. ISO 14001 5istem Manajemen Lingkungan Enviromental Management System 201 5 7. ISO/IEC 17025:2005 Sertifikasi Akreditasi Laboratoriurn PenEujian Bahan (LP-15 i-DN) Certificate of Material Testing La boratory Accreditation (LP- 1 51 -lDN) 2015 1. OHSAS 18001:2007 Sistem Manajemen Keselamatan dan Kesehatan Kerja Occupational Health and Safety Management System 2014 z. SMK3 Sistem Manajemen Keselamatan dan Kesehatan Kerja Occupational Health and Safety Management System 2014 3, ISO 9001:2008 Sistem Manajemen Mutu Quality Management System 2015 4. OHSAS 18001:2007 Sistem Manajemen Keselamatan dan Kesehatan Kerja Occupational Health and Safety Management System 2014 5. API Spesification 10A Sertifikat American Petroleum lnstitute Certification from American Petroleum lnstitute 2012 6. l5O/lEC 17025:2005 Sertifikasi Akreditasi Laboratorium Pengujian Bahan (LP-1 51-DN) Certificate of Material Testing Laboratory Accreditation Kode lnternasional 5istem Pengamanan Kapal dan Fasilitas Pelabuhan lnternational Ship and Port Facility System Code 2014 7. |SPS Code 2015 04 LapoGn Keberlanjutan PTSem€n lndonesia (Perero)Tbk 2012
  6. 6. fi0 NAtutA SERTIFIKAT CERTIFICATE NAME DESCRIPTION MASA BERLAKU VALID UNTIL 5is'lem Manajenren Mutu Quality Management System 2012 2014 2012 2. l5O/lEC 17025:2005 3. l5O I4001:2004 Sertifikasi Akr.editasi Laboratoriurl Pen g ujia n Ba ha n (LP-1 5 1,Df,i) Certificate of Material Testing Laboratory Accreditation (LP-98-lDN) Sistenr Manajemen Lingkungan Environmental Management System Sistem Manajemen Keselamatan dan Kesehatan Kerja Occupational Health and Safety Management System 5istern Manajenren Keseiamatan dan Kesehatan Kerja Occupational Health and Safety Management System 4" SMK3 5. 0H5AS 180C1:2007 2014 2012 o_ |vt) 5istem Manajemen TerinteErasi I ntegrated Management System Kode lnternasional Sistem Pengamanan Kapal dan Fasilitas Felabuhan lnternational Ship and Port Facility System Code 2012 7. l5P5 Code 20't5 5!(alnabililyRepodPTSemen ndonesra(Perero)Tbk 2012 05
  7. 7. Sertifrkasi & Penghargaan Pen g hargaa n 12.1 0l 14.1 2) Awards Certification & Awards NO TANGGAT NAMA PENGHARGAAN DATE AWARD'S NAME PEMBERI AWARDED BY 1. 5 Januari 20'12 Rintisan Teknologi dan lndustri Hijau January 5,2o12 Pioneering Technology and Green lndustry 2, 8Februari20l2 Superbrands20l2untukSemenGresikGroup February 8, 201 2 Superbrands 201 2 for Semen Gresik Group Kementerian Perindustrian dan diserahkan oleh Presiden Rl Ministry of lndustry and presented by President of Republic of lndonesia The Poenix Communications 3. 8 Februari 2012 IDEA RUIVIAH Award 201 1 Majalah IDEA dan Tabloid RUMAH February8,2012 Kategori Spesial Sebagai PemilikAtauPengelolaProdukTerbaik lDEAMagazineandRUMAHTabloid IDEA RUMAH Award 201 1 Special Category as Best Product Owner or Management 4. 5 llaret 201 2 Zero Accident AwarC March 5, 2012 Kementerian Tenaga Kerja Can Transmigrasi Ministry of Manpower and Transmiqration 5 27 Maret 2012 Certificoteaf Recognition (COR) atas peran dan partisipasi aktif Calarn Kementerian Koperasi dan UKM March 27,2012 pembinaan sektor UKM Ministry of Cooperative and SME Certificate of Recognition (COR) on active role and participation in SME sector development 6. 22Mei2012 TheWorldsBiggestPublicCompanies May 22,2012 Majalah Forbes lndonesia Forbes lndonesia Magazine 7 . Juni 2012 SWA 1 00 Best Wealth Creators June 2012 Kategori Asean BestPublicCompanies SWA 100 Best Wealth Creators for Asean Best Public Companies Category 8. Juni20l2 SWA 100 BestlUealthCreotors June 2012 Kategori lndonesia Best Public Cc;mpanies SWA 100 Best Wealth Creators for lndonesia Best Public Companies Category 9. )uni 2012 SWA I 00 Best Wealth Creators Majalah SWA June 2012 Sebagai First Rangking of lndonesio SWA Magazine Best Public Compantes SWA 100 Best Wealth Creators as First Rank of lndonesia Best Public Companies Majalah SWA SWA Magazine Majalah SWA SWA Magaz,ine l0 iuli 2012 ' Most Commilted to a Strong Dividend Policy )uly2012 " BestlnvestorRelotions . Most Committed to a Strong Dividend Policy . Best lnvestor Relations Majalan Finance Asia Finance Asia Magazine 11. September2012 lndonesia Annual ReportAward September, 201 2 Peringkat Tiga Kateqori BUMN Non-Keuangan Listed Indonesia Annual Report Award Third Place Category Listed Non-financial SOE 12 Novernber20l2 Best Corporate Governance 2012 November, 2012 Kategori; Best EquitableTreatmentof Shareholders Best Corporate Governance 20 1 2 Category; Best Equitable Treatment of Shareholders Badan Pengawasan Pasar Modal - Lembaga Keuangan (Bapeparn t-K) dan Self Regulatory Organizaton (SRO) Capital Market and Financial Institution Supervisory Agency (Bapepam LK) and Self Regulatory Organizaton (SRO) lndonesian lnstitute for Corporate Directorship (llCD) 06 Laporan (eberl:njmii PT Semef ndone5 a {Perero) Tbk l0l2
  8. 8. NO TAI{GGA!. DATE 13. Desember 20i2 December 201 2 NAMA PENGHARGAAN AWARD'S NAME Fenghargaan Efisiensi Energi Nasional National Energy Efficiency Award PEMBERI AWARDED BY Kementerian Energi dan Sumber Daya Mineral Ministry of Energy and Mineral Resources I 26lanuari20i2 TheBestoflmprovementoflSOl400l:2004 January 26,2012 Sucofindo lnternational Certification Services (5lCS) 2. 3, 2 Februari 201 2 Superbrands 201 2 5uperbrands lnternational Badan Pengawasan Pasar Modal - Lembaga Keuangan (Bapepam LK) dan Self ReEulatory Organizaiton (SRO) Capital Market and Financial Institution Supervisory Agency (Bapepam LK) and Self Regulatory Organizaton (SRO) February 2,2012 '18 September 2012 September 18,2012 lndonesia Annual Report Award Feringkat Empat Kateqlori BUMt Non-Keuangan Non-Listed Indonesia Annual Report Award Fourth Rank Category Listed Non-financial 5OE 4. 2'1 November 2012 Good Performance November 12,2012 lndonesia Quality Award 2012 L 27 Fefuuari2}12 The Best lnnovation Semen Gresik Group February 27,2012 KategoriTeknologi dan Proses Produksi, SGG Award on lnnovation The Best lnnovation Category Technology and Production Process, SGG Award on ln novation t- 1' 2.13-16Oktober2012 October 13-16,2O12 Prestasi Gold 3 Star Konvensi lnternasional GKM Gold 3 Star Achievement at lnternational Convention on QCC lnternational Conventjon on QC Circle 2012 Malaysia 3. 1 3- 1 6 Oktober 201 2 Best Ferformance Best Performance pada Konvensi Internasional GKM at International Convention on QCC Asia Pacific Quality OrEanization Award, di Colombo, Srilangka Asia Pacific Quality Organization Award, in Colombo, Sri Lanka lndcnesia Quality Award 2012 October 13-16,2O12 4. 21 Nopember20l2 November 21, 201 2 Early lmprovement Malcolm Baldrige Criteria Dengan Peningkatan Early lmprovement Malcolm Baldrige Criteria with the Largest Score lmprovement 5r5tainab! ity ReportPI Semen lndonsia (Pe6ero) Tbk 2012 07 t-F-Tr:q J,
  9. 9. r !+^r r.r l,^.r ni.a r r r -r r ! I I l-l r*l Ll l-lL(J! t ,l iv rJl Board of Directors' Message 08 Laporai l{eher aij!lrr PT 5emen id0fes a (Perero) Tbk 2012 I1.1111.21
  10. 10. I I t I i I :=-angku kepentingan yang Kami hormati, !e:r.at datang di Laporan Keberlanjutan 20.1 2 r- S:rren lndonesia (Persero) Tbk. Melalui ,:3{r-n ini kami ingin berbagitentang apa yang ::=l' sedang dan yang akan dilakukan PT -t-rn lndonesia (Persero)Tbk., dan entitas anak =,:{-s;haan di industri semen, yaitu melipuii PT !-=-en Padang dan PT Semen Tonasa. Kami -,; . menyampaikan bahwa apa yang dilakukan :. :ila tahun 201 2 adalah bentuk upaya aktif r ='ri dalam ikut serta dalam pembangunan ..Erlanjutan. -caya kami memelihara pertumbuhan usaha : e - peroleha n keu ntu n ga n (p rofit), sena ntiasa : erengi dengan tanggung jawab melestarikan rgkungan (planet), serta mendatangkan -:nfuat bagi masyarakat, terutama mereka yang :e,zda di sekitar lokasitempat kami berkegiatan ,:rocle). Tujuan akhir dari semua itu tentu saja -enciptakan bisnis yang berkelanjutan. ::.a pemangku kepentingan yang kami hormati, . cmitmen pada prinsip-prinsip keberlanjutan -enjadi tanggung jawab yang lebih besar pada -asa mendatang, mengingat tahun ini kami -elakukan beberapa pencapaian besar terkait etangguhan kinerja ekonomi. =ertama, adalah perubahan nama dari PT Semen G'esik (Persero) Tbk. menjadi PT Semen nConesia (Persero) Tbk., yang sekaligus akan nenja d i strote g i c h o l d i n g. Ked u a, P erjanjian Jual 3eli Bersyarat dengan Ha Noi General Export- 'nport Joint Stock Company, untuk cengambilalihan Thang Long Cement di Vretnam, yang menandakan langkah awal kami rrenjadi industri semen berskala global. Komitmen pada pelestarian lingkungan juga telah mendapatkan pencapaian menggembirakan dengan penghargaan Proper Emas untuk PT Semen lndonesia (Persero) Tbk. Selain itu, dukungan pada Mekanisme Dear Stakeholders, Welcome to the Sustainability Report 2012 of PT Semen lndonesia (Persero)Tbk..Through this report we would like to share about past, present and future activities of PT Semen lndonesia (Persero) Tbk., and subsidiaries in the cement industry, PT Semen Padang and PT Semen Tonasa. We would like to say that what we have carried out during 2O12 are our active participation in sustainable development. Our efforts to maintain business growth and income generation (profit), are always accompanied by the responsibility to preserve the environment (planet), and to bring benefits to the community, especially those in the vicinity of our operational sites (people). The ultimate goal of all these is to create a sustainable business. Valued Stakeholders, We will take greater responsibilities in our commitment to the principles of sustainability in the future, given this year we made major achievements related to our robust economic performance. First, the change of name from PT Semen Gresik (Persero) Tbk. to PT Semen lndonesia (Persero) Tbk., which also will become a strategic holding. Second, the Sale and Purchase Agreement with Ha Noi General Export-lmport Joint Stock Company, for the acquisition of Thang Long Cement in Vietnam, which signifies our first step into global cement industry. Commitment to environmental preservation has also received encouraging achievements through Gold Proper awards for PT Semen lndonesia (Persero)Tbk. ln addition, support to the Clean Development Mechanism (CDM) Penca pa ia n Achievement 202 Perubahan Nama PT Semen lndonesia (Persero)Tbk. Change of Name PT Semen lndonesia (Persero) Tbk. Pengambilalihan Thang Long Cement diVietnam Acquisition of Thang Long Cement at Vietnam Penghargaan Proper Emas, PT Semen lndonesia (Persero) Tbk. Gold Proper Award, PT Semen lndonesia (Persero)Tbk. 5u5tainability Repoft PTSemen lndonesia (Pe6erc)Tbk 2012 09
  11. 11. Sambutan Dewan Komisaris Pemenuhan program PKBL dan Comdev untuk masyarakat lmplementation of Partnership and Community Stewardship Program (PKBL)and CSR Pemenuhan kepatuhan Amdal untuk area operasi baru Compliance through environmental analysis for new operating area Board of Directors Message Strateg i Berketanjutan Susta ina bil.ity Strategy Pembangunan Bersih atau Clean Development Mechanism (CDM) melalui pengembangan energi alternatif terbarukan dan pengurangan reduksi emisi COz, juga telah membuahkan Sertifi kasi Em i si Red u ksi atau Ce rtifi ed Em i ss i o n Reduction (CER), yang nantinya dapat ditransaksikan melalui mekanisme pasar karbon kredit (carbon credit trading mechanism). Dengan kesungguhan hati, kami telah melakukan pemberdayaan masyarakat melalui Program Kemitraan dan Bina Lingkungan, serta program pengembangan masyarakat atau community development (Comdev). Secara perlahan, jumlah pelaku usaha kecil, menengah dan koperasi (Ul(MK) yang dibantu melalui Program Kemitraan terus bertambah sehingga bisa menyerap lebih banyak tenaga kerja. Sedang Program Bina Lingkungan telah dapat membantu masyarakat di sekitar pabrik semen, dalam penyediaan bantuan berbagai infrastruktur maupun fasilitas umum dan fasilitas sosial. Adapun Prograrn Comdev membantu memberdayakan masyarakat di sekitar pabrik semen, sehingga kesejahteraan mereka dapat meningkat, Para pemangku kepentingan yang kami hormati, Sesuai dengan Visi dan Misi Perseroan, kami terus mengembangkan usaha untuk menclptakan bisnis berkelanjutan. Tentu saja hal tersebut bukan sesuatu yang mudah karena berbagai tantangan sudah menanti. Salah satunya adalah peningkatan permintaan kebutuhan semen, baik di lingkup nasional, regional maupun global. Untuk itulah pada tahun 2013 kami bersatu menyamakan tekad dengan mengganti narna menjadi 'PT Semen lndonesia (Persero)i Tbk. yang akan kami uraikan pada bagian tersendiri dalam laporan ini. Kami juga memulai pembangunan Pabrik lndarung Vl PT Semen Padang, dan juga pabrik semen baru di through alternative renewable energy development and reduction of COz emission, has also resulted in Certified Emission Reduction (CER), which will be transacted through the carbon credit trading mechanism. We have earnestly empowered people through Partnership and Community Stewardship Program, as well as community development (ComDev) programs. The number of small, medium enterprises and cooperatives (SMECS) supported through the Partnership Program continues to grow so it can absorb more workers. Meanwhile Community Stewardship Program has been able to help people around the cement plants, in the form of assistance for various infrastructure and the provision of public and social facilities.The ComDev program has helped empower communities around the cement plants in improving their welfare. Honored Stakeholders, ln accordance with the Company's vision and mission, we continue to develop our operations to create a sustainable business. This is certainly not easy because of many challenges still lie ahead. One of them is increasing demand for cement, both in national, regional and global market. Therefore in 2013 we decided to change our name to 'PT Semen lndonesia (Persero), Tbk. which we will describe in a separate section of this report. We also started construction of lndarung Vl plant of PT Semen Padang, as well as a new cement plant in Rembang Regency, Central Java, to increase production capacity. ln 10 LapoanKeb€rlanjutanPT5emenlndone5ia(Pe6ero)Tbk 2012
  12. 12. .:bupaten Rembang, Jawa Tengah, sehingga ::cat meningkatkan kapasitas produksi. Guna -eminimalkan dampak yang ditimbulkan dari ::....bangunan pabrik tersebut, kami telah -=nyelesaikan dokumen Analisis Mengenai I =npak Lingkungan (Amdal) bagi Pabrik ^i3rung Vl, sementara untuk pabrik baru di . :3.rpaten Rembang, kini tengah dilakukan r-Ci Amdal. -=^tangan lain yang kami hadapi adalah -:^sinergikan kinerja keberlanjutan dengan -:-perhatikan kearifan lokal, dengan kinerja --=^g Long Cement di lndonesia, yang pastinya -=.liliki latar belakang sosial-budaya yang :t.beda. MelaluiThang Long Cement, kamiakan -l.gayunkan langkah untuk bisa memenuhi ' =:rtuhan semen di lingkup regional. '=Ti yakin, semua tantangan itu tidak akan -:rghambat upaya bersama dalam -: aksanakan prinsip-prinsip keberlanjutan. .:-i percaya, komitmen kami pada prinsip- :- -sip keberlanjutan, akan menjadikan bisnis r- 5emen lndonesia (Persero) Tbk., bersama ::'gan entitas anak perusahaan di industri --.en: PT Semen Padang, PT Semen Tonasa dan --:a Thang Long Cement di Vietnam akan terus ::r''relanjutan, sehingga dapat mendatangkan -:rfaat bagi segenap pemangku kepentingan. r<hir kata, perkenankan kami menyambut Anda ;:rua dalam Laporan ini dan mengucapkan .a,amat datang di PT Semen lndonesia (Persero) order to minimize the impact of plant construction, we have completed the Analysis on Environmental lmpact (Amdal) documentfor lndarung Vl plant, while for the new plant in Rembang Regency, Amdal studies are now underway. Another challenge that we are facing is to synergize the sustainability performance that respects local wisdom, with the performance of Thang Long Cement in lndonesia, which certainly has different socio-cultural backgrounds. Through Thang Long Cement, we will continue to work to meet the demand for cement in the regional market. We are confident that all of the challenges will not hamper our joint efforts in implementing the principles of sustainability. We believe our commitment to the principles of sustainability will make the business of PT Semen lndonesia (Persero) Tbk., along with subsidiaries iri the cement industry, PT Semen Padang, PT Semen Tonasa and Thang Long Cement in Vietnam, sustainable to bring benefits to all stakeholders. Finally, through this report, allow us to welcome you all to PT Semen lndonesia (Persero)Tbk. Tantangan Cha ltenge 2012 Pembangunan Pabrik lndarung Vl PT Semen Padang dan pabrik semen lainnya di Jawa Tengah Construction for I ndarung Vl plant PT Semen Padang and other plant at Central Java Sinergi kinerja keberlanjutan pada setiap entitas anak perusahaan Synergic sustainability performance for every subsidiaries -:r'iring salam keberlanjutan dari kami, Sustainabilitygreetingfromus. Gresik, April 2013 Dwi Soetjipto Direktur Utama I President Director 2012 ll
  13. 13. ProfiL Perusahaan Corripany Profil'e l2 Ldporaf Keberlanjutan PT5enref ndonesaiPerserc)Tbk 2012
  14. 14. i ! t f Secara efektif penggunaan nama baru Perseroan berlaku terhitung sejak V Januari 2013, setelah adanya pengesahan Kementerian Hukum dan Hak Asasi Manusia (Kemenkumham) Republik lndonesia. The company's new name has been effective since January 7 ,2013, after the approval of the Ministry of Justice and Human Rights of the Republic of lndonesia. PT Semen Gresik (Persero) Tbk. merupakan perusahaan yang bergerak di bidang industri semen dan rnenjadi perusahaan publik setelah mencatatkan penjualan saham di Bursa Efek Jakarta dan Bursa Efek Surabaya (selanjutnya menjadi Bursa Efek Indonesia) pada 8 Juli 1991. PT Semen Gresik (Persero) Tbk. is a company engaged in the cement industry, and became a public company after listing its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (hereinafter referred to as lndonesia Stock Exchange) on July 8,1991. SEMEN INDONESIAMelalui Rapat Umum Pemegang Saham Luar Extraordinary General Meeting 5hareholders Biasa (RUPSLB) di lakarta pada 20 Desember (EGMS) in Jakarta on December 20,2012, 2012, telah disetujui penggantian nama approvedthecompany'schangeofnametopr Perseroan menjadi PTSemen lndonesia (Persero) Semen lndonesia (Persero) Tbk., along with Tbk., yang disertai perubahan logo baru changes in the company's new logo. EGMS also perusahaan. RUPSLBjuga menyetujui perubahan approved changes and/or adjustments to some dan/atau penyesuaian sebagian pasal Anggaran parts of the Company's Articles of Association. Dasar Perseroan. [2.1] [2.9] 12.11t2.91 r,, Kedua agenda yang telah disetujui dalarn RUPSLB, merupakan bagian dari restrukturisasi korporasi Perseroan untuk menerapkan bentuk holding paling ideal sesuai hasil kajian konsultan independen. Perubahan nama menjadi PT Semen lndonesia (Persero) Tbk. adalah langkah awal menjadi kelompok usaha semen terkemuka ditingkat regional dan global. Secara efektifpenggunaan nama baru Perseroan berlaku terhitung sejak 7 Januari 201 3, setelah adanya pengesahan Kementerian Hukum dan Hak Asasi Manusia (Kemenkumham) Republik I ndonesia. Both agenda approved at the EGMS are part of a corporate restructuring of the Company to implement the most ideal form of holding according to assessment results by independent consultant. The change of name to PT Semen lndonesia (Persero) Tbk. is the first step to be the regional and global leading cement business group. The Company's new name has been effective since January 7, 2013, after the approval of the Ministry of Justice and Human Rights of the Republic of lndonesia, sunainibilityRepoft PTiemenlnd0nesia(Pe6ero)Tbk 20j2 l3
  15. 15. 14 [apocnKeberlanjltanPTSemenlndone5ia(Perero)Tbk 2012
  16. 16. LrdjrabItvRppon P Senerlrdorpna(pe.(pro)Tb( )01-
  17. 17. Prcfii Perusahaan Merek dan Produk 12.21 Brand and Froduet Ccnioan5, ProIii Unit Prsduksi Production Unit Nama Merek Mere ks Produk Products PT Semen indonesia (Persero) Tbk Semen Gresik . Ordinary Portland Cement Tipe I PT 5emen Fadang PT Semen Tonasa Semen Padang . Portland Cement Tipe ll Semen Tonasa . Ordinary Portland Cement Tipe lll Kepennilikan Saham t2.51 t3.10I Share Ownership PT Semen lndonesia (Persero) Tbk. 48.994/o " Ordinary Portland Cement Tipe V ' Portland Pozzoland Cement (PPC) " Portland Composite Cement (PCC) ' Super Masonary Cei.nent (5MC) . Oil Well Cement, Class G-H5R (HiEh 5ulfate Resistance) ' Special Blended Cement (5BC) MARKET COVERAGE [2.7] Synergy makes the Company a leader in the national cement market with a market share reached 40,90lo of the total demand of cement in lndonesia. Synergy also makes the Company and its subsidiaries have stable market concentration, namely: >*c€ qr dF*1 ; i I I l I I I: h I t ,, tt Iar T rl E ts' I' t Product distribution and variant: . Domestic : bulk and sacks. . Export : clinker and bulk Destination Southeast Asia, South Asia, Middle East, Africa and North America. PT Semen Padang 99.99Vo Pi S€me r rCcnesra iPe6ero) Ick PT Sernen Tonasa 16 Lap0r.n Keberld iltdn PTSemen lndofe5id (Pe6€ro)Thk 2012 JAI{GKAUAN PASAR I2.7] 5inergi yang tercipta rnenjadikan Perseroan sebagai pemimpin dalam pasar semen nasional dengan penguasaan pasar mencapai 4A,9olo dari total kebutuhan semen di lndonesia.5inergi juga menjadikan Perseroan dan anak perusahaan memiliki konsentrasi pasar yang terjaga, yakni: , Distribusi dan ' Domestik : ' Ekspor : bentuk produk: curah dan zak. klinker dan curah Tujuan Asia Tenggara, Asia Selatan, Timur Tengah, Afrika dan Amerika Utara.
  18. 18. K&rd? R puse? !}&tt ll- H 0P*RAti0hj,; {;nlcr p!5lt Per:ercar er;d; di Kora GreliL, j;wa Ti rr. [2.4j ilayei *pera:icrrl rrelrputi se luruh de rah di lnii;ne:l; Ceng;r lo!a:l pabrik r-rriuk prcdul<si -j ::. I lrj.' i:i l''l L; '.,.::. .'r. .:i: !;,.',.;' ' - E;rat; C;rr Kli:upaten Fangkep, 3Lrlaw*:i !elatan. a-r.1 z Jl Prrseroan j,"r a ;re illki kegi;t;n ep.iasi di vielnanr, :elelai ld*ny; penlndatang;nan Kesepakatan Penjr:aia n Ca n lem belian 3er:y;I.;i i.{ c n 4 i t t o r c I 5 a ! e c r I P u t: t k a se,{qrernerl) p;r d a 'LQ cvenrber 2012, rlengar; Ila llci Gener;l Expcrt Inporl -!oin 5tcck f';npany lCelexineo)" flel;ir.;i k*se p;iiatan lerseblt, Pl'Senen Cresik iir*rserel Tbk. rnenjadi :negang s.rlal.l ierber*r Thang Lon ierrent jr:int ltork f cr-n pa ny ITL{e), ara k perLl5ih;a n Grlexirnlc dan peru:;ha;n pengla:il senren !erLenuLa di fielrem. i2.5) 12.91 F{€AD OFFICF AND SPERAT'ONIAL AREA Ihe Company's heacl office is located in Gresik, East lava. i2.41 Its operational areas cover all regicri in Indonesia with cement prociuciion plants iocated in Gresik, East Java; Fadang, Wesl 5umatra; and Pangkep Regeney, 5outh 5uiawesi. i2.5'l The eompany also has operations in Vietnar-n, after the sigiring of the ConCitlonal 5ale and Purchase Agreement on November 14,2A12, with i-la Noi General Export-lnrpoi.t Joint Stock Company (Geleximco). With the agreement, PT 5emen Gresik (Persero)Tbk. became the maJority shareholcjer ofThang Long Cernent Joint Stock Company (ILCC), a subsidiary of Geleximco anrj a leading cement producer in Vietnam. i2.51 12.91 =Fr= ts- b ,!!!liiiabilir!lle!.ill'lSFmef lrdone5ii(P€i5ei0)Tbk 2ll2 l7
  19. 19. Profil Perusahaan Skala Felaporan dan Garnbaran Unrum Tahun 20'12 Reporting Scale and General Overview 2012 [2.8] [3.10] Jumlah Pegawai io'rn9) N!mber of Employee Tctal Pendapatan (Rp JUta) Total Revenue riil ton DRI !9E,2i: ProfiI Perusahaan P€RUBAI{AP"I SIGIIIFIK,qN NAN SKALA PELAPORA'{ 5elain perubahan nama Perseroan dan penandatanganan Kesepakatan Penjualan dan Pernbel ia n Bersya rat sa ham terbesa r TI*CC, da la m kurun waktu periode pelapcran terjadi beberapa perubahan signifikan, yakni: [2.9] [4.1] o Rapat Umum Pemegang Saharn Luar Biasa (RUPSLB) pada 25 Juni 2012 di ..iakarta, rnemberhentikan dengan horrnat anggota Dewan Komisaris Perseroan: Deeii Aditya 5unna ne gara sebaga i Koi^n isaris l.Jta ma, Chati b Basri sebagai Kornisaris lndepencien, dan Achrnad lazidie sebaqai Komisaris lndependen. o RUP5LB pada 2t5 Juni 20'l 2 di Jakarta rnemutuskan mengangkat anggota Dewan Konrisaris Perseroan, yartu Mahendra 5iregar sebagai Komisaris Utama, Ahmad Jazidie sebagal Konrisaris, dan Djawahir Adnan sebagai Komisaris lnCependen. e RUP5LB pada 26 Juni 2012 di .Jakarta juga memutuskan mengalihtuEaskan fungsi Dewan Konnisaris Perseroan, yaitu 5etia Purwaka dari Komisaris menjadi Kcmlsaris lndependen, Hadi Waluyo Cari Komisaris menjad! Kornisaris lnciependerr. c RUP5LB pada 25 ..iuni 20.1 2 di Jakarta, mernutuskan menanrbah jajaran Direksi Perseroan dan mengangkat Arnat Pria Darma sebagai Direktur Pemasaran. Pa<Ja 16 September 2012, Pf Semen Tonasa mengoperasikan pabrik 5emen Tonasa V. Pengcperasian pabrik baru ini akan rneningkatkan produks! men.jadi 7 tcn semen per tahun. Pembangunan pabrik Semen Tonasa V dilaksanakan elalarn tempo clua tahun clengan loiaya mencapai Rp 5,3 triliun. [2.9] SIGNIFICANT CHANGES AND REPORTING SCALE ln addition to the name change of the Company and the signing of a Conditional Sale and Purchase Agreement for majority share of TLCC, some significant changes during the reporting period are:12.91t4.11 o Extraordinary General Meeting Shareholders (EGMS) on June 26,2012 in Jakarta, honorably dismissed members of the Board of Commissioners: Dedl Aditya Sumanegara as President Commissioner, Chatib Basri as lndependent Commissioner and Achmad Jazidie as lndependent Commissioner. o EGMS on June 26,2012 in Jakarta decided to appoint members of the Board of Commissioners, Mahendra Siregar as President Commissioner, Ahmad )azidie as Commissioner and Djawahir Adnan as lndependent Commissioner. o EGMS on June 26,2012 in Jakarta also decided fu,nction transfer of the Board of Commissioners, Setia Purwaka from Commissioner to lndependent Commissioner, Hadi Waluyo from Commissioner to lndependent Commissioner. r EGMS on June 26,2012 in Jakarta, decided to add members of the Board of Directors and appoint Amat Pria Darma as Marketing Director. On September 16,2O12, PT Semen Tonasa began to operate Semen Tonasa V plant, The operation of the new plant will increase production to 7 tons of cement per year. Construction ofTonasa V cement plant was carried out in two years at a cost of Rp 5.3 trillion. [2.9] iic ! ita3,tj i94 8,414,27_9 ! .Juta MetrikTon Kuantitas Produk Terjual Million MetricTon Quantity of Product Sold l8 [ap0ranl(ebelanjutan PT5emenlndone5ia (Pe6er0)Tbk 20]2
  20. 20. ViSi xsismr+q INDONESIA Menjadi Ferusahaan Persemenan Terkemuka di lndonesia dan A,sia Te ngqara, To become the foremost cement company in Southeast Asia. MiSi issisnr+ar Mempreduksi, memperelagangkan semen dan produk terkait lainnya yang berorientasikan kepLrasan kcnsumen dengan menggunakan teknolegi yang rarnah lingkungan. iVewujudka n rnanajemen perusahaan yang berstanCar internasional denqan menjunjung tinggi etlka bisnis dan serna nqat kebersa maa n serta berti nCa k i:rera ktif, efi:ien dan r;rovatif dalam setiap karya. l,4en ingkatka n keu nggulan bersai n g da lanr ind ustri semen <ionresti k dan internaslonal" Men'lberdayakan dan mensinergi kan unit-unit usaha strategik untuk meningkatkan nilal tarnbah secara berkesinam bungan. Mengembangkan komitmen terhaCap peningkatan keseja hteraa n pernan g ku kepenti nE an (stske h ol d ers) terutarna pemegang sahanr, karyawan dan masyarakat sekita r" . To produce and trade cement and other relevant products with an orientation on customer satisfaction by applying environmental ly - friendly tech nology. . To create a corporate management meeting international standards by upholding the business ethics, solidarity and to take proactive, efficient and innovative actions in performing the works. . To have competitiveness in domestic and international cement markets. . To empower anb maintain synergy among strategic business units to improve added value in a sustainable manner. . To have a commitment to the improvement of the welfare of the stakeholders, especially shareholders, employees and the surrounding community. Nilaiuu,****,, c t-l A M P s Compete with a clear and synergized vision hlave a high spirit for continuous learning Act with high accountability Meet customer eNpectation Perforrn ethically with hiEh integrity Stren g htheni n g tea mwork 5unainabilityReportPTSenrenlndonelia(Pe6erclIbk 2012 19
  21. 21. e arr un erita u an rffirlsparan i3i;iLding a Transparent Manner 20 Laporar(ebelanlutrnPT5emenlndcne5a ipetren Tt[ :".1i
  22. 22. Sebagai bentuk kepatuhan pada prinsip-prinsip kek;erlanjutan, PT 5emen lndonesia (Persero) Ti:k., bersama PT Sernen PadanE dan pT Semen Tonasa, menyusun serta menerbitkan Laporan Keberlan jutr n )A12. Laporan menyajikan informasi pelaksanaan tanggunE jawab sosial perusahaan atau corpcrcte social responsibility {C5R) clalarn kurun waktu I Januari hinEga 31 Desember 2012. Laporan ini rnerupakan rangkaian dari laporan sebeiumnya yang disusun Can diterbitkan setiap tahun, termasuk Laporan Keberlanjutan 201 1 yang diterbitkan pada Rapat l-Jnrum Pemegang 5aham (RUP5) Tahunan pada 26 .Juni 2012 d' Jakarta. I3.t I 13.21 13.t, eAKU P,0'N pEN-APORAnd 8A&l pEM BATASAN eakupan materi pelapcran meliputi kinerja keberlanjutan yang clilaksanakan d! PT 5emen lndonesia (Perserc)Tbk., PTSemen Padang dan FT Sernen Tonasa. Kairi menggunakan hasil survei den wawancara Cengan penrangku kepentinEan utama untuk nrelakukan penentuan rnfornrasi materialita5, Proses penentuan informasi tahun ini, tertratas dari hasil wawancara bagian rnanajernen terkait perr:i;ahan peru:ahaan dan karyawan dari departemen lingkungan, human rescurce, clan hubungan masyarakat lerkait pencapaian fSR. 5elain itu, penentuan infcrrnasi mempertirnbangkan keberadaan lapcran tahunan yang saling melengkapi Cengan laporan keberlanjutan. Melalui lembar feedback yang terlarnpir dibelakang iapcran, di tahun menrdatang, karni clapat n"remperoleh hasi{ feedback yang memL:angun dan menyajikan inforrnasi yang lebih lengkap dalam laporan keberlan.iutan karni. 13.51 ln compliance with sustainability principles, pT Semen lndonesia (Persero) Tbk., collectively with PT Semen Padang and PT Semen Tonasa, have prepared and published Sustainability Report 2012. The report presents information on the implementation of corporate social responsibility (CSR) in the period January 1 to December 31, 2012. This report is a continuation of previous reports prepared and published annually, including the Sustainability Report 2011, published on the Annual General Meeting of Shareholders on June 26,2012 in Jakarta. [3.1] t3.2t t3.31 SCOPE OF THE REPORT AND BOUNDARIES The report covers sustainability performance of PT Semen lndonesia (Persero) Tbk., pT Semen Padang and PT Semen Tonasa. We have done survey and interview with main stakeholders to determine the information that considered material. For this year, process of determining information is limited based on result from interviewing management regarding organizational changes and employees from environment, human resource, and community relation departments regarding CSR achievements. Furthermore, determination of information is considering the function of annual report that complete each other with sustainability report. Through feedback form attached at the end ofthis report, we hope that we could obtain feedback opinion to improve and disclose a more complete information in our future sustainability report. l3.sl Leve I Ujitingkat pemenuhan pedonxan atas laporan ini oleh GRldiAmsterdam Com plia nce to reporting guideline by GRI at Amsterdam, PT 5emen lndonesia (Persero) Ibk !!(ainabi iryReponPT5€menlndone5 a (Perero)Tbk 2012 21
  23. 23. Laporan lni Proses Penetapan lnforrnasi lUaterial Process for Determining Material lnformation About This Report lnformasi Utama: 1, Pengaruh perubahan perusahaan 2. Efisiensi energi dan terbarukan 3. Kepatuhan terhadap peraturan lingkungan dan produk 4. Kesejahteraan karyawan 5. Kemandirian masyarakat 6. Peningkatan produksi Diluar informasi utama tersebut, kami tetap berkomitmen mempertahankan kelengkapan pemenuhan GRI 3..1 yang kini akarr mencapai pemenuhan level A. Kami berharap, laporan dan i nformasi ya ng d isam pa i kan dapat dirnanfaatka n segenap pemangku kepentingan, terutama pemegang saham, pemeganq otoritas di bidang penanaman modal dan keuangan, media rnassa selaku perwakilan masyarakat dan pihak-pihak lain yang berkepentingan. [3.5] Secara umum tidak ada pembatasan informasi yang disampaikan dalam pelaporan ini. Sebagai bahan pembandingan data kuantitatif, laporan menyertakan informasi dari kurun waktu periode sebelumnya. Seluruh materi pelaporan didapat dari tiga entitas bisnis: PT 5emen lndonesia (Persero) Tbk., PT Semen Padang dan PT Semen Tonasa. Laporan tidak menyertakan informasi kinerja keberlanjutan dari entitas anak perusahaan lain di bidanq industri semen:Thang Main lnformation: 1. lnfluence of orgranisational changes 2. Eficiency energy and renewable energy 3. Compliance to environment and product regulation 4. Employee prosperity 5. lndependent community 6. Production improvement Despite of the priority information, we still commited to present the level of GRI 3..1 compliance that now will reach A Level. We hope the report and information presented can be used by all stakeholders, especially shareholders, investment and financial authorities, mass media as public representations and other interested parties. [3.5] ln general there are no boundaries on the information presented in this report. As a comparison of quantitative data, the report includes information from the previous period. All reporting materials were collected from three business entities, PT Semen lndonesia (Persero) Tbk., PT Semen Padang and PT Semen Tonasa. The report does not include information on susta inability performance of other su bsidia ry in the cement industry, Thang Long Cement 22 laporan(eberlanjutanPT5emenlndoneria(Pe6ero)Tbk 2012
  24. 24. Long Cenrent Jcin 5tock (ornpany (TLCC) yang berkedueiukan di Vietnanr. Khusus informasi terkait kinerja keuangan, disampaikan sebagai data konsoliCasi PT Senren lnConesia (Fersero) Tbk., selaku induk perusahaan" [3.6] t3.71 t3.81 Mekanisme pengurnpulan, analisa serta pengukuran data kuantitatif maupun inforrnasi lain yanq dibutuhkan, mengacu pada Sustainability Reporting Guidelines (5RG) versi 3.i, dan Metal MininE Sector Suplemenf (MM55) dari Global ReportinE lnitiative (GRl). Perhitungan rnata uang kaml sajikan cjalam kurs rupiah karena sebagian besar transaksi Kami dilakukan di dalarn negeri. [3.91 Karni menyertakan informasi yang bersifat pernyataan kernbali (re-statement) sebaEai perbaika n paCa beberapa informasi, kh ilsr.rsnya di bagian lingkungan yang sudah disanrpaikan pada Laporan Keberlanjutan 20.l1. Narnun demikian, tidak ada perubahan signifikan terkait maieri pelaporan, selain peningkatan kualitas informasi. Penyajian data kuantitatil kini kami tampilkan cjalam bentuk highlight t:ntuk nrembantu pemahaman infcrnrasi penting, sedangkan rincian data kuantitaif pendukung terlampir pada bagian belakang lapcran. [3.101 t3.1 1l INOEKS GRI DA|i PE'{.!AMIN&T{ PT Sernen Indonesia (Persero) Tbk., melakukan uji tingkat pernenuhan (applicction level check) atas laporan ini kepada GRI diArnsterdanr" Hasil pengujian dinyatakan dalam tingkat A, yang menunjukkan bahwa indikator inti suCah dinyatakan secara mellyeluruh cialarn laporan ini, dilenEkapi dengan indikator tannbahan. Tingkat A tidak rnenunjukkan kualitas kinerja keberlanjutan, narnun menunjr-rkkan rujukan informasi yang rnengacu pada pecloman 5RG Gtil. t3.131 ioint Stock Company (TLCC) located in Vietnam. lnformation related to financial performance is particularly presented as consolidated data of PT Semen lndonesia (Persero) Tbk., as the holding company. t3.61 t3.71 t3.81 The mechanism of collection, analysis and measurement of quantitative data and other required information, refers to the Sustainability Reporting Guidelines (5RG) version 3.'1, and the Metal Mining Sector 5uplement (MM55) of the Global Reporting lnitiative (GRl). We presented calculations in Rupiah currency because most of transactions are done in the country. 13.91 We include information that serves as restatement for revision of some information, especially in the environment section that had been previously presented in the Sustainability Report 201'l . However, there is no significant change in reporting material, aside from information quality improvement. We cur;ently display quantitative data presentation in the form of highlights to help understand important information, while details of supporting quantitative data is attached at the end part of the report. [3.10] [3.11] GRI INDEX AND ASSURANCE PT Semen lndonesia (Persero) Tbk., performed application level check for this report to GRI in Amsterdam. The test results is A level, which indicates that the key indicators have been stated comprehensively in this report, supplemented by additional indicators. A level does not indicate the quality of sustainability performance, but shows information reference to the 5RG GRI guidelines, [3.13] Laporan ini merupakan bentuk pertanggung jawaban kami atas kinerja keberianjutan 20 1 2 This report is a manifestation of responsibility for our performance in 2012 5rnainablityllepoitPTsemenlnd0nesia(Petrero)Tbk 2012 23 tynab respon susta n perforr
  25. 25. : :. ;.;..;..r, !r.iiti;!. i...rup.rr;'a riaiyefilran;1ilrr lJii:tr:ra;1 la!ar;n (*ber!an]r,:ian. K;ni rrll;rri:likar le b;r :-, ,tu.' ;i:'.:,.zrtr l ':.1 ,,.'i..: .! i,: .'- , r.rrl C;pai dinarf;;:lk;r pe rgqr,r:: Lp*rrr rll;uprn Ieia pel1l;ri]!i{ir }repe;-rtir:qan i.iiltr.tk rreny;.npeiken berll; ai h;l terk;iit fr-.lepciai'r i _.. i.t. mi : . :- -:. :: FgH 8 CK 'i.t __'..,,,.; -,iW..v>:,. .1.ci i:.r ir':;,.'3y. t, * ':.t: ;' ' i,,ir{i li-;, )r - r:rFi'iOr+ .1 - rtiiai d fgrSi;1ri, Srrlrl,lt llic rr,ii Oirh;r !Ll-u1t fo; u:a ii cf thir repcri at weli as cther stal,.eholders t* qiv,. ap',r respilnse regard:r!, thi-. repcriirrg anr.l iend ii i$:
  26. 26. Global Reporting Initiative* S tement GRI hereby states that PT Semen lndonesia (PERSERO), Tbk has presented its report "Together Developing lndonesia" (2013) to GRI's Report Services which have concluded that the report fulfills the requirement of Application Level A. GRlApplication Levels communicate the extent to which the content of the G3.l Guidelines has been used in the submitted sustainability reporting. The Check confirms that the required set and number of disclosures for that Application Level have been addressed in the reporting and that the GRI Content lndex demonstrates a valid representation of the required disclosures, as described in the GRI G3.l Guidelines. For methodology, see www.globalreporting.org/SiteCollectionDocuments/ALC- Methodology.pdf Application Levels do not provide an opinion on the sustainability performance of the reporter northe quality of the information in the report. Amsterdam, 24 April 201.3 Deputy Chief Executive Global Reporting lnitiative The Global Reporting lnitiotive (GRl) is a network-based organization thot has pioneered the development of the world's most widely used sustainobility reporting fromework ond is committed to its continuous improvement and application worldwide. The GRI Guidelines set out the principles ond indicotors thot orgonizotions con use to measure and report their economic, environmentol, and social performance. www. g I o b o I re p o r ti n g. o r g Disclaimer: Where the relevant sustainability reporting includes externol links, including to oudio visuol moterial, this statement only concerns materiol submitted to GRI at the time of the Check on 15 April 201-3, GRI explicitly excludes the stotement being opplied to ony loter changes to such moterial. Nelmara Arbex Sunainability Repoft PT 5emen Ind0nesia (Pe6ero) Tbk 2012 25
  27. 27. Wr= Continue Deve[rB!n Renewab|e fnsiqir 26 Lapo,u Keber anjuhf PT Sernen Indof€5 a (ljers,'fo) lbk 20ll
  28. 28. erkelanjutan adalah keterse iaan energi an kelangsungan pasokannya" One of the important aspects in creating a sustainable cement industry is energy availability and its continuous supply. FT Semen lndonesia (Persero) Tbk, PT Semen Fa<Jang dan PT 5emen Tonasa terus mengembangkan pemanfaatan energi terbarukan melalui penrakaian biornassa sebagai bahan bakar alternatif untuk mensubtitusi penggunaan batubara, dan secara bertahap berupaya mengurangi pemakaian energi listrik. 5ejak tahun 2011, PT 5erren PaCang nremanfaatkan gas buang (panas) dari pembakaran terak sebagai pembangklt listrik, dengan menggunakan instalasi Waste lleat Reccvery Power Generafor (WHRG) yang nrenghasilkan claya listrik I lvleqaWatt (MW). PenEgunaan listrik dari instalasi WHRG mampu mengurangi 10 persen kebutuhan listrik PT Semen Padang dan mengurangi emisi karbon hinqga 43.i 1 7 ton eqCOu setiap tahunnya. lEN6l [EN 1 8] 5etiap tahun Perseroan selalu meningkatkan penggunaan biomassa sebagai bahan bakar alternatif untuk rnengurangi pemakaian batubara. Jenis biomass yang digunakan sebagai bahan bikar alternatif adalah sekarn padi, serbuk gergaji, serbuk kelapa (cocopeat) dan limbah tembakau. PT 5emen lndonesia (Persero) Tbk., menargetkan penggunaan biomassa sebagai bahan bakar alternatif untuk empat unit pabrik semen di Tuban, secara bertahap dapat ditingkatkan menjadi 3clo dari kebutuhan bahan bakar batubara rata-rata 2.000 ton per hari. Pemakaian biomassa sekaligus dapat mengurangi emisi gas CO: hingga 15.034 ton eqCO: setiap tahunnya tEN5l tEN 1 8l PT Semen lndonesia (Persero) Tbk., PT Semen Padang and PT Semen Tonasa continue to develop renewable energy through the use of biomass as an alternative fuel to substitute coal, and gradually reduce electricity consumption. Since 201 1, PT Semen Padang has been utilizing waste heat from slag burning to generate electricity through Waste Heat Recovery Power Generator (WHRG) installation that generates 8 MegaWatt (MW) of electricity. Electricity from /HRG has been able to cut 100/o of the electricity needs at PT Semen Padang and reduce carbon emissions by 43,117 tons eqCOz annually. [EN6] tEN18l Every year the Company always attempts to increase the use of biomass as an alternative fuel to reduce coal consumption. Types of biomass used as an alternativefuel are rice husk, sawdust, cocopeat and tobacco waste. PT 5emen lndonesia (Persero) Tbk. is targeting the use of biomass as an alternative fuel for the four cement plants in Tuban, to gradually increase to 3% of the average coal fuel needs of 2,000 tons per day. The use of biomass can reduce CO: emissions by 15,034 tons eqCO2 annually. tEN5l IEN 1 B] 5alah satu aspek per"ltin untu rneneiptakam indulstni semen PT Semen Padang Penghematan biaya kebutuhan energi listrik melaluiWHRG Cost saving for electricity requirement through WHRG .117 ton eqcoz Reduksi ernisi karbon melaluiWHRG Carbon reduction through WHRG SunainabiliiyReportPTSemenlndone5ia(Perer0)Tbk 2012 27
  29. 29. Program Uiama KeberLanjutan DT Sernen ndone5ra {Persero) lbk Kebutuhan batubara dipenuhirnelalui pengEunaan biornassa Coal requirement subtituted by biomass Ton Potensi pernanfaatan sarnpah rnenjadi bahan bakar alternatif RDF Potential waste utilized as fuel alternative RDF Pemanfaatan sampah domestik PT 5emen lndonesia (Persero) Tbk. 28 [aponn Keberlanjutan PTsemen lndoner a (Pe6ero)Tbk 2012 Sustainabitity Main Program Sumber lain bahan bakar alternatif acialah sarnpah perkotaan yanE dihasilkan dari kegiatan masyarakat. PT Sernen lndonesia (Persero) Tbk., ireker;'asar'rna dengan Pemerintah Kota/Kabupaten Gresik dan Pemerintah Kabupaten Tuban, Kerjasanra meliputi penranfaatan sarnpah perkctaan sebagai bahan bakar alternatif yakni refuse derived fuel (RDF). lJntuk nrerealisasikan rencana ini, Perseroan menggandeng Japan Fero engineering (JFE) Can hlew Energy Foundation (NEF) sebagai rnitra kerja. Dalam kerja sama tersebut, Perseroan akan mendaur ulang sarnpah yang dikumpulkan sehingga bisa dimanfaatkan sebagai bahan bakar alternatif" Poiensi sarnpah di wilayah Gresik dan Tuban untuk dimanfaatkan sebagai bahan bakar alternatif mencapai sekitar 3C0 tcn setiap hari" Proyek inovasi ini diharapkan sudah bisa dijalankan efektif di pabrik semen di Tuban pada tahun 2013. [EN5] tEN6l PT 5enren Tonasa mengembangkan pemanfaatan sorgum sebagai bahan bakar nabati. Perusahaan bekerjasama dengan PTPN XIV melakukan penanarnan sorgum pada lahan seluas 1,9 hektar. 5ecara lcertahap luas penanaman scrgum akan ditingkatkan hinglga 20 di Kabupaten Pangkep,5ulawesi Selatan dan sekitarnya. Nantinya pemanfaatan sorgum diharapkan dapat rnenggantikan pemakaian batubara, sehingga akan menekan biaya produksi hingga 50o/o sekaligus nrereduksi emis! cor. tEN5l IEN18] PT 5emen Tonasa juEa terus melanjutkan penggunaan binrnassa sebagai bahan bakar alternatif dengan target mernenuhi 5.8% kebutuhan batubara. Keuntungan lain clari Another source of alternative fuel is municipal waste generated from community's activities. PTSemen lndonesia (Persero) Tbk., cooperates with Gresik City/Regency Government and Tuban Regency Government. The cooperation includes the utilization of municipal waste as an alternative fuel of refuse derived fuel (RDF). To realize this plan, the Company invited Japan Fero Engineering (JFE) and the New Energy Foundation (NEF) as partners. ln this partnership, the Company will recycle garbage collected to be reused as an alternative fuel. Waste potential in Gresik and Tuban regions to be reused as an alternative fuel reaches about 300 tons per day. This innovative project is expected to be implemented effectively at the cement plant in Tuban in 2013. [EN5] [EN6] PT Semen Tonasa has been developing sorghum as biofuel. The Company cooperates with PTPN XIV to plant sorghum on 1.9 hectares of land. 5orghum planting area will be increased gradually to 20 hectares in Pangkep Regency, South Sulawesi and its surrounding areas. The utilization of sorghum is expected to substitute coal, which will reduce the cost of production by 50o/o while reducing COu emissions. [EN5] IEN 1 8l PT Semen Tonasa also continued to use biomass as an alternative fuel to meet the target to substitute 5.8o/o of coal requirement. Another benefit of biomass utilization is to empower
  30. 30. pemanfeatan biomassa adalah memberdayakan masyarakat seiem pat, m ela I u i kesertaa n mereka rnenyediakan bahan baku untuk bir::rrassa. Pernbelian bahan baku biornassa oleh Perseroan, akan menclatangan manfaat tidak langsung kehadiran PT 5emen lndcnesia (Persero) Tbk", PTSernen Pa<lang dan PTSemenTonasa. Mereka mendapatkan penghasilan tambahan melalui penjualan bahan baku bionrassa, yang bisa dirnanfaatkan untuk nremenuhi kebutuhan hlCup. [EC9] Sejak 25 Februari 201 1, pelaksanaan Mekanisrne Pembangunan Bersih atau {lean Development Mechanism (CDM) di PabrikTuban Can Pabrik Tonasa telah teregistrasi di Unitetl Nations Frame Work ConvEntion en Climate Change (UttlFCCC). Selanjutnya dilakukan tahapan verifikasi Certified Emmission Reductien (CFR) pada akhir tahun 2013. Dinrana emisi dihitung Cengan besarnya ekuivalen suitstituEi emisi gas karbon (COr) yang dikornpensasi nrelalui mekanisme perdaEangan karbon kredit (corbon credit tradintl). local communities through their participation in providing the raw feesdtocks for biomass. Purchase of biomass feedstocks by the Company will indirectly bring benefit of the presence of PT Semen lndonesia (Persero) Tbk., PT Semen Padang and PT Semen Tonasa. The communities will earn extra income through the sale of biomass feedstocks, which can be used to make ends meet. [EC9] Since February 25,2011, the Clean Development Mechanism (CDM) implementation at Tuban Plant and Tonasa Plant have been registered at the United Nations Framework Convention on Climate Change (UNFCCC). Further verification of Certified Emmission Reduction (CER) will be conducted at the end of 2013. The emissions will be calculated by the amount of equivalent carbon emissions substitution (COz), which is compensated through carbon credit trading. Fotensi penghernatan biaya rneialr-ri pemanfaatan sorqhum Potential cost savings trhough utilization of sorghum PT 5efren Tonasa i 5 .Bo/o i 5ubtitusi kebutuhan batubara melalui pernanfaatan biomassa Coal requirement subtituted by biomass 5unrinabiiX,RepodPT5emenlndon$ia(Pe6ero)Tbk 2017 29
  31. 31. Prograrn ijtarna Keue: tarr,;uta-, Tingkat Efisiensi Femakaian Bahan Bakar (Batu Baral Fer Ton Froduksi Semen Efficieney Rate of Fuel (Coal) Consumption perTon cf eernent Production IEN6] PT Semen lndone5ia {Fersero) Tbk. Srstainabilit;r lvlain Program Keberhasilan proyek WHRG di PT Semen Padang dalam penurunan emisi gas CO2 akan diimplementasikan di PT 5emen lndonesia (Persero) Tbk.. Reduksi emisi COr pacia proyek ini selanjutnya direncanakan akan diperdaqangkan melalui JCM (.Joint Credit Mechanism), antara Pernerintah lndonesia denqan Pernerintah Jepanq. IEN1 8] KEBUTUHAIU EhIERGI Kebutuhan cian penggunaan energi selama tahun 20i 2 mengalami peningkatan, bila dibandinEkan tahun 201i seiring kenaikan produksi. Kebutuhan energi masih dipenuhi pasokan batubara yang termasuk sumber energi prin^rer sehingga dikelompokkan dalam energi langsung. Sumber energi lain adalah listrik yang dipasok dari PT PLN (Persero) maupun dari mesin ii1 pernbangkit sendiri, dan termasuk dalam 1.,-z kelompok energi tidak langsung bersama ( t2 dengan pemakaian bahan bakar untuk unit mesln pernbanqkit. tEN3l IENa] The WHRG project that managed to reduce COz gas emissions at PT Semen Padang will be implemented as well at PT Semen lndonesia (Persero) Tbk. The CO: gas emission reduction is planned to be traded through Joint Credit Mechanism (JCM), between the Indonesian and Japanese governments. lENl Bl ENERGY NEEDS Energy needs and consumption during 2012 saw an increase compared to 201 1 in line with the increase in production. The energy needs were still supplied by coal which is a primary energy source and is grouped in direct energy. Another source of energy is electricity supplied by PT PLN (Persero) as well as from its own power plants, and included in the indirect energy along with fuel consumption for power plants. [EN3] tEN4] E ) 1)2 P"f:aftei FadarE 2a! PT Semen Tona5a 2J1 2 till :l! I 30 [aporan(eberlarjrtanPl5enenlndonesia(Pe6ero)Tbk 2012
  32. 32. Ka mi menyadari pentingnya ketersediaan enerEi demi m*njaga kclanjurrn coerasi mas;ng masing perusahaan. Untuk itulah PT 5ernen ndonesia (PerEero) Tbk. mengalokasikan dana sebesar Rp 50C rnlliar untuk mengelola pengamanan pasokan batubara, dengan membentuk anak usaha: PT 5GG Energi Prirna yang nrelakukan kegiatan usaha meliputi penambangan lratubara, penganEkutan batubara, clan perniagaan batubara. Keberadaan anak perusahaan ini akan memastikan pasokan batubara untuk keperluan produksi. Perseroan secara berkesinambungan terus melakukan penghenratan listrik, sesuai Peraturan i4enteri Energi dan 5umber Daya Mineral lPermen E5DM) No.13 tahun 2012 tentang Penghematan Pernakaian Tenaga Listrik. Beberapa bentuk penghenratan listrik clan penghematan energi lainnya yang telah diiaksanakan selama tahun 2012, aCalah: lEN5l tENTl 1, Pernotongan bladge lD fan lll dan lV dipabrik Tuban l, rnerrpercleh penghematan '1,1 Kwh per tcn semen. 2. Varioble speed drive di l-lRC Finish MillTuban ll, mempercleh penghematan 0,9 KWh per ton semen 3. Pembei'lakukan prosedur sutr kontrak beberapa pekerjaan produksi kepada pihak (cu9d ,1. Pembatasan perjalanan bisnis berdasarkan skala prioritas 5. Pemanfaatan teknoloqi informasi untuk mendukung kegiatan operasional 6. Pemanfaatan fasilitas teleconference unluk rapat-rapat perdana We recognize the importance of energy availability to maintain continuity of operations at each company. Therefore PT Semen lndonesia (Persero)Tbk. allocated Rp500 billion to manage the security of coal supply, by establishing a subsidiary, PT 5GG Energi Prima, to conduct business in coal mining, coaltransportation and coal trade. This subsidiary will secure supply of coal for production needs. The Company continues to apply electricity saving in accordance with Minister of Energy and Mineral Resources Regulation No. 'l 3 of 201 2 on Electricity Consumption Saving. Some forms of electricity and energy saving that have been implemented during 2012, are: IEN5] lENTl 1 . Cutting bladge lD fan lll and lV atTuban I plant, has saved 1.1 Kwh perton of cement. 2. Variable speed drive of HRC Finish Mill at Tuban ll, has saved 0.9 KWh perton of cement 3. lmposing sub-contract procedure for severl production jobs to third parties 4. Limit business travels based on scale of priority 5. Application of information technology to support operational activities 6. Use teleconference facilityfor kickoff meetings PT 5emen Pddang 1 1.5 Kebutuhan bahan bakar per t{]n produksi sernen Fuel requirement per ton cement produced PT Semef, Tofasa Kebutuhan bahan bakar per ton produksi sernen Fuel requirement per ton cement produced Kegiatan produksi PT 5emen lndonesia (Persero) Tbk, Sustairabi ity ReportPTSemen ndone5ia (Pe6ero)Tbk 20ll 31
  33. 33. Prcgrarn Utama Keberlanjutan PT Semen lndone5ia iPe15erc) Ttrk Penghargaan kepatuhan keselarnatan kerja Award for compliance to safety SustainabiIity Main Program PRCIGRAM UTAMA KEEER!-AI{JIJTAI{ I-AINI 5eiama kurun waktu tahun 2012, karni juga meneruskan beberapa frrogram utama keberlanjutan lain. Melalui Rapat Umum Penreganq 5ahanr Luar Biasa (ItrUPSLB) parla 26 Juni 201 2, para pemegang sahanr telah setuju untuk membangun pabrik baru PT 5emen Padang yakni Pabrik lnCarung Vl dar-l memi:angun pabrik baru d! Kabupaten flembang. 12.91 Pernbangunan pabrik baru lnCarung Vl telah mendapatkan pengesahan Dckuman Analisis Mengenai Danrpak Lingkungan (,Amdal), berdasarkan Surat Keputusan (5K) Walikota Padang No.87 tahun 2C1 1 tentang Fersetujuan Arndal, RKL dan RPL Kegiatan Pabrik Semen PT 5emen Padang di Kelurahan lndarung, Kota Padang. Demikian pula dengan rencana penambangan bahan baku berupa batu kapur untuk kebutuhan pabrik lnCarung Vl, juga telah clinyatakan keiayakannya melalui 5K Walikota Padang Nc.16.l tahun 2012 tentang Kelayakan Lingkungan Hidup Rencana Penamtrangan Batu Kapur. Di bidang ketenagakerjaan, kesungguhan kami rnernatLihi keselamatan dan kesehatan kerja (K3) telah rnembuahkan penghargaan Zero Accident Aword bagi PT Semen lndonesia (Persero) Tbk.. Penghargaan diberikan Kernenterian Tenaga Kerja dan Transmigrasi, karena berhasil menceEah kecelakaan kerja selama lebih dari lima juta jarn kerja. [2.101 Di bidang sosial-kemasyarakatan, PT 5ernen Indonesia (Persero) Tbk., PT Semen Padang dan PT Sernen Tonasa, tetap meneruskan konnitmen melaksanakan Prograr-n Kemitraan dan Blna Linqkungan (PKBL). A4elalui proqram ini, kami berupaya mengembangkan keberadaan usaha kecil, menengah dan koperasi (UKMK), sehingga bisa lebih i:anyak menyediakan lapangan kerja bagi penduduk setempat. OTHER SUSTAINABILITY MA]N PROGRAM During 2012, we also continued several other sustainability main programs. At the Extraordinary General Meeting Shareholders (EGM) on June 26, 201 2, the shareholders have agreed to build a new plant for PT Semen Padang, Indarung FactoryVl, and another new plant in Rembang Regency. [2.9] The Construction of new Indarung Vl plant has received the approval for its Analysis on Environmental lmpact (Amdal) document, based on Padang Mayor Decree No.87 of 201 1 regarding the Approval of Amdal, RKL and RPL Cement Plant activities of PT Semen Padang in Indarung Village, Padang. The limestone mining plan to supply Indarung Vl plant, also has been declared feasible by Padang Mayor Decree No.161 of 2012 on Environmental Feasibility of Llmestone Mining Plan. ln manpower aspect, our determination to comply with occupational safety and health (OSH) has resulted in Zero Accident Award for PT Semen Indonesia (Persero) Tbk.. The award was granted by the Ministry of Manpower and Transmigration, for successful/y preventing accidents during more than 5 million working hours. [2.10] ln social aspect, PT Semen Indonesia (Persero) Tbk., PT Semen Padang and PT Semen Tonasa continued the commitment to implementing the Partnership and Community Stewardship Program (PKBL).Through this program, we strive to develop the small, medium enterprises and cooperatives (5MECs) to provide more jobs for local residents. 32 Laporan(eberaij!btPTSemen ndofeialPerero)Tbk l0l1
  34. 34. '::,=:r jllan PT5emen lncjone:ia (liersercJ Tbk., -. :- ,']paya meningkatkan kesejahteraan .. ;rakat, telah ikul nrenaikkan perinqk;t -=,=,rieraan masyar;kat di Keeamalan Kerek .--' :erada di sekitar lokasi pabrik Tuban. : = :.cai progran dan kegiatan yang ,- ,= =^cgarakan, baikyang Cilaksanakan senCiri . - :j-r- bekerjasama denqan penrerintah -,. .- telah mamp! rnenjarlikan Kerarnatan ' - =- rerada di peringai 6 dari 20 kecamatan .- -,r :Ca cli Kabupaten Tuban. Peringkat ini = -:.sarkan pendataan yang dilakukan BaCan I ... S.atistik (BP5). tEcgl The concern of PT Semen lndonesia (persero) Tbk.. in its effort to improve the community's welfare, has helped improve the welfare in Kerek District located around Tuban plant site. Various progi'ams and activities, whether conducted independently or in cooperation with local governments, have been able to make Kerek District ranked 6 of 20 districts in Tuban. This ranking is based on collection conducted by Central Bureau of Statistics (BPS) tECgl Packing plant PT Sernen PadanE di Ciwandan, Banten Jurt3irdbilr!R€potPJ5emenlfd0nesia(Pe6e.o)Tbk 20i2 33
  35. 35. enja i erusahaan e en Le aL To Become GlobaI Cement Company 34 [aporanl(ebeianjutan PT5emenlndonesia(P€rsero)Tbk ?012
  36. 36. Strategic holdinq lebih memantapkan diri untuk menciptakan pertumbuhan berkelanjutan, dan menjadi pijakan untuk menjadi industri sernen nasional dengan jangkauan regional bahkan global. Strategic holding will be more established to create sustainable growth, and become the foundation for a national cement industry with regional and even global coverage. Tahun 2012 menjadi tonggak sejarah sinergi PT Semen lndonesia (Persero) Tbk., PT Semen Padang dan PT 5emen Tonasa, yang kini bertransformasi menjadi sebuah kelompok usaha strategis (strategic holding): PT Semen ]ndonesia (Persero) Tbk.. Strotegic holding akan memisahkan fungsi operasional dan fungsi holding tanpa harus mmgabaikan pengelolaan ekuitas merek (brand quity). PT Semen lndonesia (Persero) Tbk., hanya akan jadi perusahaan induk, sedangkan merek-merek di pasar tetaplah Sernen Gresik, Semen Padang, dan Semen Tonasa. Merek- merek tersebut sudah mempunyai kekuatan pa-r dengan karakteristiknya masing-rnasing. :221 The year 2012 was a milestone of synergy among PT Semen lndonesia (Persero) Tbk., PT Semen Padang and PTSemenTonasa, which have now transformed into a strategic holding, PT Semen lndonesia (Persero) Tbk.. The strategic holdings will separate operational functions and holding functions with due regard to the management of brand equity. PT Semen lndonesia (Persero)Tbk., will act only as a holding company, while the brands in the market remains Semen Gresik, Semen Padang and Semen Tonasa. Those brands already.have market power with their respective characteristics. [2.2] 35
  37. 37. llenjadi Perusahaan Semen 0lobal 36 Lap.ran(eberafjlilnPT5emenlnd0neiia(Perero)Tbk 201? lo Become GlobaL Cement Company Tahapan TraRsfonmasi Eentuk Holding Transformation Stages of Holding Structure PEt{CAP,&lAftl KP. I Berkragai pencapaian pade tahun 2012 tirjak terlepas dari berbagai upaya yang telah dijalankan Can dikeiola Perseroan, meski dalam kurr:n waktu periode pelaporan karni tidak pernah mendapatkan bantuan keuangan maupun fasilitas lain ciari Pemerintah. Di sisi lain, PT Semen lnrjonesia (Persere) Tbk., PT Semen Padang Can PT 5emen Tonasa, telah melakukan pengelolaan ri:ikc terhaCap fencrnena perubahan iklim sehlrlgq;a danrpak yanq ditinrbu,lkan tidak sampai menir:'rbulkan pe ngaruh siEnifikan terhaCap kinerja ke uangan. tEc2l tEc4l Keberhasilan mengenrL:angkan pernanfaatan bahan bakar alternatif dalam prograrn Mekanisrne Pembanqunan Befsih atau Clesn Develcpnent Me*anism (CDfu{), rnenrberikan peluanE baEi penerimaan pendapatan lain-lain Perseroan. 5ejak 25 Februari 201 '1, peiaksanaan PT 5I (Fersero) Tbk. OUR ACHIEVEMENTS Various achievements in 201 2 were due to efforts that have been conducted and managed by the Company, although we never received financial aid and other facilities from the government during the reporting period. On the other hand, PT Semen lndonesia (Persero) Tbk., PT Semen Padang and PT Semen Tonasa, have implemented risk management regarding climate change phenomenon so that the impact would not cause significant impact on financial performance. tEC2l tEC4l The success of developing alternative fuel utilization in the Clean Development Mechanism (CDM) program, opens an opportunity to gain other revenues for the Company. Since February 25, 2011, the implementation of the Clean Development Mechanism (CDM) in Tuban and
  38. 38. :^:risme Pembangunan Bersih atau Clecn - . : cpment Mechanisn (CDM) Ci F:brikTuban . - r:brk Tona:a te lah teregistrasi dl Unite d .: :ns Frame Work ecnvenlion cn Climate --=-9e (UNfCiC). Selanjutnya dilakukan -: -:.rir verifikasi Certified Emmissian {2,eriuction -:r c:da tahun 2012, Cimana enrisi dihiti;ng : r:. besarnya ekuivalen substitusi emisi glas ..':r: CO') yang elikompensasi melalui ':. :^ :ne perdaganEan karbon kredit (corbon . - . ,'oCing). Potensi pener!maen melalui - : .:^.;i ieduksi EmisiTersertifikasi atau CertifieC : " . :^ ?zciuctton(CER) padatahr.rn 20.1 1 -2012 - =-:=:a 50 000 CER, denEan nilai 1 CER setara -: =--': EC2] Tonasa plants have been registered at the United Nations Framework Convention on Climate Change (UNFCCC). Subsequently verification of Certified Emmission Reduction (CER) was performed in 2012, which calculated the emissions with the amount of carbon (COz) equivalent emission substitution and was cornpensated through carbon credit trading. Potential revenue through transactions of Certified Emission Reduction (CER) in 20 1I to 20'1 2 reached 60,000 CERs, with 't CER valued between 1 and 5 euros. [EC2] Nilai tkononi yrng DiCistrlbusik:r' Dr:tributed Eco.cmi. VaiL e lECl I 14E/o ., ii... ir, .. artln r I Vi !-A ieri f.J '-l 57 I !./o !rttaiiabllily Rcf0il PTSemen lndon*ra (Perero)Tbk 2.r12 f,7
  39. 39. Menjadi Perusahaan Semen Global li,Jl-i-i!:l fr:i:l il ;-' : :*ll li)ll l a.r:::i ; Jurnlah Pemasok yang Terdaftar IEC6l lilumber of Registered Suppliers To Beccme GLobaI Cement Company IKUT MEIIGGERAKKAI{ EKONOMI LOKAI- Transforrnasi menjadi strategic hatding memberikan keleluasaan lebih besar kepada masing-masing perusahaan, sehingga mereka bjsa rnennberi lebih banyak kontribusi ke perekonornian lokal. Kontribusi kami diwujudkan melalui pembayaran pajak dan retribusi sebagai pendapatan asli daerah (PAD) untuk kegiatan pernbanqunan. Pajak yang dibayarkan perusahaan ke daerah antara lain adalah Pajak Bunri dan Bangunan, Pajak Pemakaian Air Bawah Tanah, Pajak Galian C, Pajak Peneranqan Jalan, dan Pajak Kendaraan Berrnctor. Kontribusi lain bagi perekonomian lokal adalah pelibatan perusahaan lokal dalam kegiatan memasok/pengadaan barang clan jasa. Kami mendefinisikan pemasok lckal adaiah perusahaan yang berkantor pusat dan/atau berkedudukan di wiiayah provinsi yang sama dengan lokasi masing-rnasing perusahaan berada. Melalui pelibatan ini, perusahaan lokal tersebut <Japat berkembang dan menyediakan lebih banyak lapangan pekerjaan bagi penduduk setennpat, sehlngga mereka dapat merasakan manfaat tidak langsung dari kehadiran FT Semen lndonesra (Persero) Tbk., PT 5emen Padang dan PT Sernen Tonasa" tEC6l tEC9l PARTAKING IN DRIVING LOCAL ECONOMY The transformation into a strategic holding provides greater rooms for each company to contribute more to the local econorny. Our contribution is realized through the payment of taxes and levies as regional revenues (PAD) for development programs. The tax paid by the company to the region include Land and Building Tax, Groundwater Use Tax, Mineral Group C Extraction Tax, Street Lighting Tax and Motor Vehicle Tax. Another contribution to the local economy is the involvement of local companies in the supply/procurement of goods and services. We define a local supplier as a company with headquarters and/or located in the same province with the location of each company. Through this engagement, local companies can grow and provide more jobs for local people to be able to benefit indirectly from the presence of PT Semen lndonesia (Persero) Tbk., PT Semen Padang and PT Semen Tonasa. tEC6l tEC9l I Unit Produksi Production Unit Ferusahaan Lokal Loeal €ompany Perusahaan Nasional National Cornpany Ferusahaan lntermasional lnternational Company 20't 2 241 1 2012 201 1 2Vt2 LVtI PT 5emen lndonesia (Persero) Tbk 515 1,700 24t) 1,1 1B 3V 50 PT Semen Padang 8X6 693 643 87665 o: PT Semen Tonasa 45t 437 837 at /. 1 38 Laporinl(elerlanjuianPlsemeilndonesit(Perrero)Thk 2012
  40. 40. Nilai Fengadaan Barang dan Jasa oleh Pernasok Lokal Tahun 201 2 IEC6I Value of Goods and Services Procurernent by Local Suppliers, 201 2 Unit Produksi Production Unit Fengadaan Earang Goods Proeurernent Fengadaan Jasa Services Procurement Nilai Kontrak Total Kontrak ContractValue TotalContract Nilai Kontrak Total Kontrak ContraetValue TotalContract )T Semen lndonesia (Persero) Tbk. ? 05? 9,745 1,594 1 ,164.A4 t,oJ5 1,185.40 164.790 )T Semen Padano 1 ,471 .28 2,A1A.74 rT Semen Tonasa 171.416 171.497 134.O92 ' ...rangon Notes : Dalan.iutc rupiah I ln million IDR ieberadaan PTSemen lnConesia (Persero) Tbk., rr Semen Padang eian PT Semen Tonasa juga -renyediakan lapangan kerja bagi tenaga kerja ckai, yakni mereka yanE bertempat tinggal di .:kitar lokasi perusahaan berkeEiatan Kr:mposisi .:naga kerja lokal yang rnenjadi pegawai pada r- Semen Tonasa bahkan mencapai persentase . gnifikan, yakniE9%.Sebagian Cari rnereka telah -'enduduki jabatan hingga tingkatan manajer ;:nior, dengan jilmlah tertinggi yakni 1370 juga :oa di PT5emenTcnasa" [EC7] The presence of PT Semen lndonesia (Persero) Tbk., PT Semen Padang and PT Semen Tonasa also provide jobs for local workforce, who reside in the vicinity of the company's operations.The composition of local workforce who are employees of PT Semen Tonasa has reached a significant percentage of B9o/o.Some of them have held position up to senior manager level, with the highest number of 13o/o are also at PT Semen Tonasa. lECTl Komposisi Pegawai Putra Daerah lECTl Composition of Lo(al Employees PT Semen Jndonesia (Persero) Tbk PT Senen Padang PTSemenT.n.ca 5!5tainabiityRepoft PT5emenlndone5ia(Pe6ero)Tbk 2012 39
  41. 41. 40 :i!.'ii tleieriflui r i !ejiref lfd'.t.5id Pe4ei!r lbk ,)iir,l
  42. 42. IMEAL JASA PFKEfIJAATd YAN I-AY&K Kami nremil!ki mekanisme dan sistem remunerasi cjalanr menentukan inrbal jasa c ekerjaan ke;:ada peEawai. 5istenr remu nera si ,.'ang diberlakukan tid;k nrembeCakan gender. amun demikian, besaran pendapatan yanq llrerima peqawai perempuan dan pegawai laki- ',( pada iingl,at;ahaiar i:rrQ::trr;l iapal sc;;t ::rbeda. Hal ini bukan karena praktik :iski'iminatil tetapi karena beLrerapa faktcr lain - :^Iarar:ya ilrc)a kerje, ii,nidlii"n, i.5e')tii y,in!) : Capat dan prestasi kerja.Secara urnurn besaran :endapatan pellawai ietap pada tingkatan .abatan terendah telah melebihi upah minimum ..:ng ditetapkan dewan penEupahan seternpat. :C5llLAl4l M EM BANG{JII I NFRASTI.'KTUR I,'NTUK MASYARAKAT ..eberadaan PT Sernen inConesia {Perserc) Tbk., 3ersama PT Semen Paclang dan PT Senren -cnasa, juga mendatangkan manfaat begi rasyarakat melalui bantuan pembangunan nfrastruktur, termasr:k fasilitas scsial Can fasilitas imum. Beberapa bantuan pernbanqunan infrastruktur yang telah dilaksanakan selama lahun 2012, antara lain: IECB] 1 , PT Sennen Nnd,nnesia {Fersero} Tbk. " Pernt:angunan sarana clahraga di Desa BulanEan, Kecan'latan Dukun, Kabupaten Cresik, Jawa Timur senilai Rp 5C juta. Sarana olahraga yang dibangun diharapkan bisa dinranfaatkan pemuda desa untuk mendukung kegiatan pembinaan iisik dan mental mereka. DECENT REMUNERATION We have remuneration mechanism and system in determining compensation for the employees. The remuneration system in place does not discriminate against gender. However, the amount of income received by female and male employees of the same rank may vary. This is not due to discriminatory practices, but more because of some other factors such as years of service, benefits/l ncentives and perforrnance achievements. In general, the income of employee at the the lowest rank is still higher than the minimum wage set by local wage council. tEC5l tLAl4l BUILDING INFRASTRUCTURE FOR COMMUNITY The presence of PT Semen lndonesia (Persero) Tbk., along with PTSemen Padang and PTSemen Tonasa, also brings benefits to the community through infrastructure development assistance, including social and public facilities. Some infrastructure developnnent assistance that have been provided during 2012, as follows: IEC8] 1. PT Semen lndonesia (Persero) Tbk. . Construction of sports facilities in Bulangan Village, Dukun District, Gresik Regency, East Java, valued Rp50 million. The sports facilities construction is expected to be used by village youths to support their physical and mental development. Ptr:ella5c Pef bai.iiig.n Uprh/lmbal Jasa Feketaar Conqan tjl1'4P 201 I [EC5] [o]rira rs! r ly'aele wiih Proviacial 4lnirn!fi .r"'aoe tlilllP):012 ' i. .- r.r.'.::. r:r:.--:. (-;.ai.., ' :r r: l: .i, :i,r :ni. I il t.r:,ii:,ii.,ar iir ?, t1 ffi!: r- r:.,ri,ir'1.! .:tl) 5urtainJirlllitReporlPTsemenlrdonesia(Petrero)Tbk 2012 4l
  43. 43. f,tlenjadi Perusahaan Semen Glc ha I To Become GtobeI Cern-rt Co- p ,- 2.FT 5ernen Padang " Bantuan rencvasi pemllangunan Kantor Kecanratan Katibung, Kabupaten Lampung 5eiatan, l-ampung. Perbaikan kantor kecarnatan akan dapat !"neningkatkan pelayanan aparatur pemerintahan daerah kepacla rnasyarakat" Daerah Lampung sengaja dipilih karena menjadi salah satu wilayah pernasaran poteniial 5emen Padang. Bantuan pemtrangunan Gedung Serbaguna Kelurahan Kuranji, Kecamatan Kuranji, Kota PaCang, 5unratera Barat senilai llp 50 juta. Penrbangunan gedung ini akan mendukunq semua kegiatan kenrasyarakatan di Kelurahan Kuranji. Bangunan geCung lrerukuran i0 x 32 meter perseEi ini, diperuntukkan untuk ruang pertemuan, sarana olahraEa, kesenian dan kegiatan nrasyarakat lainnya" ' Rehabilitasi Madrasah Tsanawiyah (MTs) Yayasan PGAI Dr. H. Abclullah Ahmad, Kota Padang, 5umatera Barat, dengan dana bersun'lber Cari bantuan Lembaga Amil Zakat (LAZ) PT Senren Padang. NiNai total pengerjaan rehabilitasi mencapai Rp480 juta dan keberaclaan gedung baru diharapkan bisa meningkatkan gairah bela.jar masya rakat setem pat, PT Semen Padang . Assistance for renovation of Katibung District Office, South Lampung Regency, Lampung.The renovation of district offices will improve local government officials' public services. Lampung was selected for being one of the potential marketing regions of Semen Padang. Development assistance for Kuranji Sub- district Multipurpose Building, Kuranji District, Padang City, West Sumatra, worth Rp50 million. The construction of this building will support all community activities in Kuranji 5ub-district.The 10x32 square meters building was designed for meeting rooms, sports facilities, arts and other community activities. . . Rehabilitation of lslamic junior hig school (Madrasah Tsanawiyah or MTs) of Dr. H. Abdullah Ahmad PGAI Foundation, Padang City, West Sumatra, with funding from Alms Institution (LAZ) of PT Semen Padang, Total value of the rehabilitation reached Rp480 million and the new building is expected to increase learn interest of local community. 42 Laporar Keb€ranlltaf PI5em€nlndone5ia(P€6ero)Tbk 20ll
  44. 44. TAIdGGI.''[6 JA E ATAS PRODUK Karni mernenuhitangglung jawab atas kegiatan pengadaan produk maupun penggunaannya, dengan prinsip kepatr"ihan pada peraturan perundanE-untlanEan. Kepatuhan rnenjadikan masing-masing peru:ahaan tidak pernah dihaclapkan pacla hukrinran Cenda finansial nraupun sanksi hukur:r lain, terkait tlugaan pelanggaran hukunr dalam proses pengadaan oroduk maupun penqgunaannya, lpRgl anggung jawab karni ata: keanranan dan ..e ayakan produk sueJah dimuiai sejak ::nanrbangan irahan baku maupiln kegiatan ::cduksi di pabrik clengan sistem mekanisasi :an kelengkapan alat pelindung diri (,APD) bagi ::xerja, h ingga pendistritlusian dalarrr bentuk ..:masan zak maupun curah disertai standar :rosedur pengangkutan. Secara :=rkesinambungan dilakukan pengujian kualitas )-rren yang diproduksi di laboratcrium masinq- ^'asing perusahaan yanE telah terakreditasi, s:hingga produkyang dijual kepada pelanggan :=lah memenuhl kelayakan dan kearnanan iimanfaatkan. Melalui rangkaian rnekanlsme ^ i masing masing perusahaan selanra tahun 2Jl2 tidak pernah rnendapatkan sanksi atas Jugaan ketidakamanan dan ketidaklayakan cenggunaan proCi.rk. tPRll IPR2I Seiiap produkyang dihasilkan dan clijual kepada pelanggan, dilengkapi infornrasi mengenai kualitas maupun spesifikasi lainnya. Pada produk dalam kenrasan zak, infsrmasi tercantum di bagian luar kemasan dan memuat tentang: lP R3l . Lambangllogo clari perusahaan yang memproduksi . Nama produk . Nomor Standar Nasional Industri (5Nll) . Berat dalarn kemasan . Jenis semen RESPONSIBILITY FOR PRODUCTS We fulfill the responsibility for product manufacturing activities and its use with the principle of compliance with laws and regulations. This compliance has prevented the company from facing financial penalty or other legal sanctions over alleged violations of the law in the product manufacturing process and its use. lPR9l Our responsibility for product safety and quality assurance has been started since the mining of raw materials and production activities at the plants with mechanized systems and personal protective equipment (PPE) for employees, to distribution in sack packaging or bulk with standard procedures of transportation. The quality of cement products is continually tested in each company's accredited laboratory, to meet their safety and quality assurance to be used. Through this string of mechanisms, all companies during 2012 were never penalized for alleged unsafe and defective products. [pRl ] IPR2] Every product manufactured and sold to customers, includes information on the quality and other specifications. On the product in sacks, the information on the outside of the packaging contains: lPR3l . The symbol/logo of the production company . Name of product . Number of National lndustry Standards (SNl) . Weight of content in packaging ' Type ofcement la i:r:r :r1i i;f-.:r 1i:j j 5u{ainabilittUeportPT5€mcf ndofe5a lP€6ero)Tbk 2012 43
  45. 45. MelaCi P:ri::;harr Serlei Ctll;l 5strei Kepuasas ,relanggan :01 ? lPR5l e{5i{$!f 5:tisi"etioil lndex Srrvey 2g!: il:etre. Pe.f:r5 B 1 .6Xo/o Distrii:utcr, Agen'.iok* Distri butor, Agent/Retai ler f *tainJut p*n.li]!ril;arl . ;:t. .;.onlcr trtvit;tn KainaltriFt, kelr h.: nllenc*dr;; r ,,:,....:-li:m,r:r i..l:.r ..,i',..,rr1i.;-.111 :(, r)11_ii4;l i ' r::..,i: ' .,,.|,na,,,: tsr, r., . /t sekaliqus menj;rnln lelanggan nrendap;tkan penjelasan, 5eperti d!atur Calanr UnCanq- iirr: r^1 l,.i'3rl;,. i'r'.:j i'-'r1;'rq i"-::r-'iJi,giil Kcnl,;nen" Kepltlhan karni ne:rladikan nra:ing naslng perusahaan tidak pernah me ndapalkan:anli.si marpun hukuman lain d*ri L;ir i::: !< Llfi',',::-,;r,q tc'i.?:i iiriq;.rii 1;';n1i l r r f nrhJC.ii-' p'r:)L 4ni rilrn iricl,',a. prcduk. lPR4l lc'-,t, : lc' "r i : k r n i : r.ci : i" t.r i< i r i s i. i r.r'i I J i i t L I m.e.'q,'llnu: ini^K5 4.!,i;,1J1'' rju,:J1i lAr,!l:)U !.'t.' ,nr. i41,rf31 i,3- i.:ccv tC!ir. lt1Ci.t.u, sr-r;rri ini. a:inc-nrasinc leru:aha*n bisa nrel;kukan .t,:q <:i: .: r' : i.a I t i.: I ri r r:, : :,.rr,,1 i ktr. D..i.-ty.: n; :: ;..-;,.,, ;.:ni rrr r.. i., - jLi -,!,r: p,,: tnqgi,i O,: i'.- l'ra!r,ijdr .r^''t: I r N!: 1.,i ',,fnn:i:r :lrr:iori., l-.i^ ri-rn r)l :;-rnrn D.',i.:r,rrl uv9..' ',,.:r: l:ial:',gi.1i-'.;,..'1.,.1 ..-,ir:,,i, juki {FrJi-.Jii i'ia..tn:l-':1,'S:fiG :iu:!--c::,1.1: r''!l lKl Oil'Jl l;),;na't ,rnl n..1n;na,1-rr ,{r-luh l: iari ^-irnar -- s:!iz -iictr:l-r: :. ry ,., ).Jr, n^::;llauli plri,j:li:ia ak.r' ;pi;;.' .r.ilrh-:rt'i.'rj rlr'diripd.(,lfl iirru,u'',; i"-i'r,ill..:.r;t.u'. iiir:{r m.,!ti:J lnstructions for use The number of fustonrer service for co m pla int/g rieva nce. lnclusion of information lndicates our compliance with laws and regulations while ensuring customers to get information, as stipulateci in Law No. 8 of 1999 on Consumer Protection Our compliance has prevented the company from receiving sanction or other penalties from authorities over alleEed violation of the inciusion of product information rules lPR4l We conduct periodic survey to determine customer satisfaction index (C5l). Through this survey, each company can take measures for service improvement to increase customer satisfaction. Until the end of 2012 only PT Sement lndonesia (Persero) Tbk. and PT Semen PadanE that have completed the customer satisfaction survey. Each company has a service center that handles complaints from customers, both distributors and end users. Any complaints will be followed up directly by each company through observation on the complaint along with 84.7 Ao/o Pengguna Akhir End User
  46. 46. perusahaan melalui cbse'. as atas keluhan disertai melakukan klarifi xas Can nenyelesaikan setiap keluhan yang masuK hrn_oga pelanggan bisa menerima apa yang kami sampaikan. Secara terplsah PT 5emen lndonesia (Persero) Tbk., PT Semen Padang dan PT Semen Tonasa melakukan berbagai bentuk komunikasi pemasaran.Tujuannya untuk memperkuat posisi produk maupun merek dan mempertahankan loyalitas peianggan. Ada dua bentuk komunikasi pernasaran yang dilaksanakan selama tahun 2012, meliputi: lPR6l 1. Abave the line, dalam bentuk iklan/promosi di televisi, radio, majaiah, koran, media internet, dan media luar ruanq. 2. Below the line, dalam bentuk gathering ataa pertern ua n berka la d en ga n distrib utor, event, kerjasarna sponsor, point of sales materials, pembentukan komunitas pengguna semen termasuk para tukang terampil di Jawa dan Ba li. Salah satu bentuk kerjasama sponsor adalah dukungan PTSemen Padang sebagai sponsor utama P5 Sernen Padang, kiub sepakbola yang berlaga dalam kompetisi lndonesia Primer,League di tingkat nasional dan AFC Cup di tingkat regional Asia. Praktik-praktik komunikasi pernasaran dilaksanakan dengan memperhatikan aturan hukum yang berlaku.5elarna kurun waktu periode pelaporan, kami tidak pernah mendapatkan sanksi hukum terkait sangkaan pelaksanaan komunikasl pemasaran yang melanggar peraturan perundang-undangan. tPRT] clarification and resolve any incoming complaints untilthe customers are satisfied with our response. Separately, PT Semen lndonesia (Persero) Tbk., PT Semen Padang and PT Semen Tonasa do various forms of marketing communication. The aim is to strengthen the position of the products and brands and retain customer loyalty. There were two forms of marketing communication conducted during the year 201 2, including: [PR6] 1. Above the line, in the form of advertisement/promotion on television, radio, magazines, newspapers, the internet, and outdoor media. 2. Below the line, in the form of gathering or periodic meetings with distributors, event, sponsorship, point of sales materials, establishment of a cement users community including skilled construction workers in Java and Bali. One of the sponsorships was PT Semen Padang's support as main sponsor for P5 Semen Padang, the soccer club that competed in the lndonesia Premier League national competition and AFC Asian Cup, a regional competition. Marketing communication practices are implemented with due regard to applicable laws. During the reporting period, we never received penalties over allegation of marketing communications that violate laws and regulations. [PR7] Survei Kepuasan Pelanggan 20I 2 lPR5l Customer Satisfaction lndex Survey 201 2 Pl Semen lndonesia (Persero) Tbk 91.24%i Distributor, Agen/Toko i I Dirtributor, Agent/Retailer i i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . : Forurn terampil iukant 3lltar 85.79o/o Pengguna Akhir End User 5ustainabiityRep0ft PT5€menlndonesa(Perero)Tbk 2012 45
  47. 47. '.':rjaCi Perusahaan Semen GLobal To Become GLobaL Cement Company Masing-masing perusahaan telah rnemiliki sistem dan mekanisme pengamanan data pelangqan" Kami mernastikan hanya mereka yang telah diberikan otoritas dan kewenanEan saja, yang dapat mengakses data pelanggan. Prosedur ini dapat meniadakan terjadinya tindakan maupun perbuatan yang bisa diindikasikan sebagai penyalahgunaan privasi data pelanggan. [PR8] Each company has customer data security system and mechanism. We ensure that only those who have been given the authority can access customer data. This procedure may prevent the occurrence of any action which rnay be indicated as an abuse of customer data privacy. lPR8l .ririrrin! Ci ilb*:rl.lriLt -ll*;n Jumlah Ke!utran Pelanggan dan Tindak l-anjut Number of Customer's Complain and Follow Up tlnit Fnoduksi Production Unit Keluhan Conrplains Tindak l-anjut Follow Up I SEMEN INDONESIA PT Semen lndonesia {Persero} Tbk. Peningkatan pecah kantong di gudanq distribusi di Yogyakarta: PT SCSP, KWSG, PTVaria Usaha dan di Kab.Madiun & Ponorogo, Jatim lncreased number of broken bags at distribution warehouse in Yogyakarta: PT SCSP, KWSG, PTVaria Usaha and in Madiun and Ponorogo reqencies, East Java . Kunjungan dan klarifikasi. " Penggantian kantung rusakdan biaya pengemasan ulang (re-zak). . Visit and clarification . Replacement of broken bags and compensation for repackaging costs Semen Lambat kering di Kab. Rembang,.Jateng Slow dry cement in Rembang Regency, Central Java Warna semen kemerahan /kecoklatan di Kab. Lamongan. Jatim ctan di Jl. KH Hasyim Ashari Jombang Jatim Reddish/brownish cement in Lamongan Regency, East -Java and in Jl. KH Hasyim Ashari Jombang East Java Semen mengerasl mringkil di Kab Kediri, Jatim Hardened cement in Kediri Regency, East Java Kunjungan dan klarifikasi. Setting time produk masih dalarn toleransi. Hasil produk listpicnk beton daianr konCisi baik Visit and clarification Product setting time still tolerable Result of concrete list plank product was in good condition Kunjungan dan klarifikasi. Perbedaan warna semen di akibatkan warna pozolan yang berbeda dan tidak berpengyaruh terhadap kualitas semen. Dilakukan uji HammerTest, hasilnya sama. Pemberian penjelasan warna semen tidak mempengaruhi mutu Visit and clarification Difference in cement color was caused by different pozolan color and did not affect cemen quality Perform HamrnerTest, same result Explain cement color did not affect its quality Kunjungan dan klarifikasi. Semen mengeras diakibatkan proses FIFO di gudang distritrutor tida k ja la n Pemberian kantong pengganti, untuk rnenghindari proses hidrasi yanq lebih banyak laqi Visit and clarification Hardened cement was caused by FIFO process at distributor's warehouse did not work properly Replacement of bags to prevent more hydration process 46 Laporan Keber anjrtai PT 5emef fdonesia {Petreroi Tbk 20li
  48. 48. Unit Produksi Production Unit Keluhan Complains Tindak Lanjut Follow Up Selisih Berat Timbang kuranq, PTAdimas, PT Shika Kab. MalanE, Jatim dan di PT lndostar Building Material MalanE, Jatim Lower weight, pT Adimas, pT Shika, Malang Regency, East Java, and at PT Indostar Buildng Material, Malang, East Java . Kunjungan dan klarifikasi. . Ada permasalahan ditimbangan, dilakukan kalibrasi timbangan " Pemberian penggantian. . Visit & clarification . Problem with scale, perform scale calibration . Replacement FT Semen Padang Semen sulit mengeras di Lubuk Llnggau, Sumatera Barat ' Pemeriksaan bersama bahwa semen dapat mengeras sebagaimana Cement difficult to harden in Lubuk Linqqau Kekurangan berat semen zak di pabrik pengemasan Tanjung priok Lower weight of cement in sacks at packing plant in Tanjung Priok Semen PCC big bag di )ambi membeku sebagian PCC cement big bag in Jambi was partly frozen Kantung pecah di pcckerfaniung Priok dan Bandung Broken bag at packer in Tanjung Priok and Bandung mestinya. Penjelasan proses pemakaian semen dengan semestinya serta menghindari penanganan salah yang bisa menyebabkan semen sulit mengeras. Simultaneous check with cement that can harden Explanation on cement proper use process and avoid inappropriate handling that caused the cement difficult to harden . Pemeriksaan bersarna dan tidak ditemukan zak semen d"ng"n b".rut 48 kilogranr. , Pengecekan terhadap setiap berat semen menggunakan timbangan di pabrik yang telah diverifikasi serta dikalibrasi pihak berwenang. . Joint investigation and found no cement sack weighing 4g kilograms . Perform check on everycementweight using scale atthe plantthat pengangkutan serta penggantian produk kepada konsumen . Conduct supervision on quality and packer operator, transportation process and product replacement to consumer. . Memperkrrat kontrol kual,,tas terhadap kantong yang akan dikirimka n. ' Pengawasan proses handling dan mengganti kantonE yang rusa k/peca h. . lntensify quality control of bags to be sent . Supervision on handling process and replacement of has been verified and calibrated by authority. . i4elakukan oengawasan mutu dan np"r",orpo.k"r, proro, PT Semen Tonasa Keluhan kantong pecah Broken bag complaint defective/broken baos ' Melakukan investigasi terhadap permasalahan dan menyelesaikan keluhan . Perform investigation on the problem and resolve the complaint S!5hinabilityReponPlSemenlndonesia(pe6ero)Tbl 2012 47
  49. 49. Li ng ku nga n Seiring pembentukan strategic holding dan keinginan untuk menjadi industri semen terkemuka di Asia Tenggara bahkan global, Perseroan berusaha agar setiap investasi yang dilakukan selalu memperhatikan prinsip kelestarian lingkungan. Lebih dari sekadar peduli tetapi juga menca pai en viromental excellence. . i: a i* *.= *r' "" t 7 1 a*+= 'r* a e**e,," "r* : :1--, *j'.'a1u i i,"r t":e-f ry tt r 1*& z* i* gr,? rro tiStrv ilT "'' ,#li ::i 'ir * t "*.u " l.** o^ ' ; 5:-= tn 'lu, *r; i'l "+iEcj ii**f f* #s'i:vj EtE*5 T* la:*t<f *"*'*il,,r sEEfi rI,'",r"ti rr;i i* t;{ s"f fn{*.1 1#5 *F *FlVsg'#fi *nEAE !g- l^ :a "r ' 6 - +^ - s I f}:j{ ft.":"} rf-ura rfl l{ sa9"# ?E'*,j:3- Ea e€.8 {:&e'# r eT- 3!€r1 :rnte}i,.;:, .. e : . , ...dl i" ,E^ !3 {*_rg"ry 1}-,*i? $Lile { &{* '_ct AEg* *+ihie i.',"_ ;
  50. 50. i *:
  51. 51. Li ng ku nga n h4aterial pembuatan semen Pr jerte"'.tColr:ta ';:6r"51' 1" Ilrr Tingkat Efisiensi Pemakaian Bahan Baku PerTon Produksi Semen [EN6] PT Semes !ndone5ia iPersertl Tbk- B;[a]r Sali! Pr.Tof Prod!k5t lente. :!tt lf 2t)t; I ll PT Semen PaCang Bahan B.ku PerTon PrcCuk5L 5emen t!,0 I fil )l'2 't'l PT Semen lndonesia (Persero) Tbk., bersama PT Semen Padang dan PT Semen Tonasa, terus berupaya menyempurnakan model pengelolaan lingkungan berkelanjutan, guna mewujudkan industri semen ramah lingkungan (green cement industry) dan kesinambungan usaha. Keberhasilan pengelolaan lingkungan akan menjadi garansi bagi terciptanya pertumbuhan bisnis berkelanjutan, sekaligus mematahkan stigma bahwa industri semen selalu berimbas buruk terhadap lingkungan. PENGGUNAAN MATERIAL Meningkatnya produksi semen secara langsung mempengaruhi tingkat pemakaian material yang bertambah dibandingkan tahun 201 1. Kami memperkirakan, permintaan semen akan terus meningkat sehingga mengharuskan PT 5emen lndonesia (Persero) Tbk., PT Semen Padang dan PT Semen Tonasa, terus menambah kemampuan produksi. Kondisi tersebut menjadikan kami harus dapat mengelola ketersediaan material agar dapat memenuhi kebutuhan untuk produksi. Hal ini perlu dilakukan karena beberapa material utama adalah bahan baku yang bersifat habis terpakai, dan beberapa lainnya adalah material pembantu yang diperoleh dari hasil daur ulang. tENll tEN2l tMM3] Material yang didaur ulang di antaranya limbah industri yang mengandung barang berbahaya dan beracun (83), seperti copper slag, clay alumina, gypsum purified, fly ash dan bottom ash. Pemanfaatan dilakukan dengan cara pembakaran pada suhu tinggi (i.300 "C), sehingga beubah menjadi senyawa oksida yang tidak berbahaya bagi lingkungan namun dapat meningkatkan kualitas semen yang dihasilkan. tEN22l PT Semen I ndonesia (Persero) Tbk. together with PT Semen Padang and PT Semen Tonasa, continue to improve the model of sustainable environmental management, to create green cement industry and business continuity. The success of environmental management will guarantee the creation of sustainable business growth, as well as break the stigma that the cement industry is always a bad impact on the environment. MATERIAL USAGE lncreasing cement production directly affected the higher consumption of material compared to 201 1. We predict the demand for cement will continue to rise, which will require PT Semen lndonesia (Persero) Tbk., PT Semen Padang and PT Semen Tonasa, to continuously increase production capacity. Therefore we need to be able to manage the aviitaOitity of materials to meet the production needs. This is necessary to do because some of the main materials are consumable raw material, while some other associated materials are generated from recycling. tENll tEN2l tMM3l Recycled materials categorized as hazardous and toxic industrial wastes, such as copper slag, alumina clay, purified gypsum, fly ash and bottom ash. The waste is recycled through combustion at high temperature (1,300'C), so it becomes oxide compounds that do not harm the environment but it can improve the quality ofthe cement product. [EN22] PT Semen Tcnasa Bahan Bak! PerTon Produksi semen 20tt ,11 0 623 0 473 Ketefttnllin: Eaha4 baku n';c.Lokrp l)atu 1..'lr!t, lotla liai, pasr: bert i: laporanKebeilaniutan
  52. 52. Selama tahun 2012 volume material hasil daur ulang yang digunakan dalam proses produksi di PT Semen lndonesia (Pesero) Tbk. mencapai "l ,015,371 ton, di PT Semen Padang sebesar 349,377 ton, dan di PT Semen Tonasa berjumlah 193.335,88 ton. Beberapa rnaterial hasil daur ulang diperoleh dengan cara didatangkan dari pihak lain melalui proses pengangkutan melibatkan pihak ketiga yang merniliki izin dari Kementerian Lingkungan Hidup, dan dilakukan dengan pengawasan ketat, sehingga selama tahun 2012 tidak pernah dilaporkan terjadinya kebocoran yang berpotensi mencemari lingkungan. tEN2l tEN24l EFISIEhISI PFf{GGUNAAIU AIR Proses produksi semen di PT Semen lndonesia (Persero) Tbk., PT Semen Padang dan PT Semen Tonasa, menggunakan proses kering sehingga tidak membutuhkan air. Air hanya digunakan untuk keperluan pendinginan mesin produksi dan dari air permukaan. IENBI PT Semen lndonesia (Persero) Tbk. menggunakan air dari telaga disekitar pabrik. PT Semen Padang mengambil air dari Sungai Lubuk Peraku dan Sungai Padang Besi. PT Semen Tonasa memanfaatkan air dari Sungai Pangkajene. Kami menetapkan prosedur ketat dalam pemanfaatan air untuk pendinginan mesin produksi, dan mendaur ulangnya kembali melalui mekanisme sirkulasi tertutup. Air bertemperatur tinggi dari proses pendinginan mesin produksi, dialirkan ke kolam penampungan untuk menLrrunkan temperatur. Selanjutnya, air dari kolam penampungan digunakan kembali untuk proses pendinginan mesin produksi.Tidak ada air yang dibuang ke During 2012 the volume of recycled material used in the production process at PT Semen lndonesia (Persero)Tbk. reached 1,01 5,371 tons, at PT Semen Padang 349,377 tons, and at PT Semen Tonasa 193,335.88 tons. Some of the recycled materials obtained from other parties by transportation process involving a third party with permit from the Ministry of Environment, and was conducted under strict supervision. Therefore during 2012, there were no report about any leaks that could potentially contaminate the environment. [EN2] IEN24] WATER USE EFFICIENCY The cement production in PT Semen lndonesia (Persero) Tbk., PT Semen Padang and PT Semen Tonasa applies a dry process that does not require water. Water is only used for production machinery cooling and originated from surface water. IENBI PT Semen lndonesia (Persero)Tbk. uses water from the lake around the plant. PT Semen Padang takes water from Lubuk Peraku and Padang Besi rivers. PT Semen Tonasa uses water from the Pangkajene River, We applies strict procedures in the water use for cooling the production machinery, and recycle it through a closed circulation system. High temperature water from cooling process of production machinery, is channeled into the settling pond to lower the temperature. Then water from settling pond is reused to cool production machinery. There is no water lyiaiarai paff nilatan s€fi efi Pl !cnrer: lndcnesia lPersero) Tbk. Persentase Pemakaia n Material Daur Ulang 2012 [EN2] PT Semen lndonesia (Persero)Tbk. : PT Sernen Padang PT 5emen Tonasa 20125ustdinability Report
  53. 53. 1,023.395 Linqkungan Jumlah Pernakaian Air Berdasar 5umbernya {mr) tENsl PT 5emsn ndonesia (Pe15ero) Tbk badan air di sekitar lokasi pabrlk, sehinqga habitat di badan air dan keanekaragaman hayati di dalamnya tidak mengalarni gangguan. [EN10] IEN2s] Melalui mekanisme tersebut, maka hanya dibutuhkan sedikit air baru ilntuk prcses pendinginan mesin produksi, sehingga menceEah penggunaan air permukaan secara berlebihan. Secara bersarnaan kami melakukan perneriksaa n rnelal ui su rn u r F:)a nia u. 5ela ryra periode pelaporan, kami tidak n-rendapatkan pengarJuan terkait terganggunya surn[:er air akibat kegiatan penqanrbilan dan pemanfaatan air. [EN9] Demikian pula denqan pemanfaatan air tanah untuk keperluan domestik, dilakukan dengan pengawasan ketat.5eluruh air bekas pakai dari kegiatan domestik dialirkan ke kelarn pengolahan dan air hasil clahan diternpatkan di kolam penampungan yang ada cli sekitar lokasi pabrik. Di Pl Semen lndonesia (Persero) Tbk., kclam penampungan yanq ada dimanfaatkan untuk memeNihara ikan" discharged into water bodies in the vicinity of the plants hence the habitat and biodiversity in the water bodies are not disturbed. IEN 1 0] lEN25l Through this system, only small amount of fresh water needed for production machinery cooling, thus preventing excessive use of surface water. We also simultaneously conduct checks through monitoring wells. During the reporting period, we did not receive any complaints over disturbance to water sources due to watertaking and use, [EN9] Ground water for domestic purposes is also used under strict supervision. All waste water from domestic activities is drained into the treament pond and the treated water is contained in settling ponds located around the plant site.The settling ponds at PT Semen lndonesia (Persero) Tbk., are utilized to raise fish :: II : 'l i I I I ! 1 '! I t t 1 't I PT 5eneF Tonasa t'^'r99,? ! 2, a1 i:,*,?,'-'i3,1 T J r,r LaporanK€berlanjutan
  54. 54. 5unrindbllilf Reporl

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