Wikis in Newsrooms

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This presentation was given to students at The CUA library school on June 27, 2007.

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  • Wikis in Newsrooms

    1. 1. Wikis in Newsrooms Cassandra Shieh [email_address] The Catholic University of America June 27, 2007
    2. 2. Catholic News Service <ul><li>News wire service for the Catholic press </li></ul><ul><li>Since 1920 </li></ul><ul><li>Staffed by trained professional journalists </li></ul><ul><li>Washington DC & Rome bureaus </li></ul><ul><li>Serves news clients in over 60 countries </li></ul><ul><li>Provides over a dozen different products/services </li></ul>
    3. 4. News wire service
    4. 5. Other CNS Products
    5. 6. <ul><li>Staffed by 2 librarians </li></ul><ul><li>Provides research for CNS staff </li></ul><ul><li>Maintains library collection </li></ul><ul><li>Archives intellectual property </li></ul><ul><li>Handles information requests from the public </li></ul><ul><li>Filters and disseminates incoming e-mail press releases to editorial staff </li></ul><ul><li>Handles copyright reprint permissions </li></ul><ul><li>Maintains CNSLIS Resource guides  WIKI </li></ul>
    6. 7. <ul><li>CNS INTRANET before July 2006 </li></ul><ul><li>Static page on network hard drive </li></ul><ul><li>Maintained by 1 person in IT department </li></ul><ul><li>Contained outdated information </li></ul><ul><li>Little or no editorial control over content </li></ul><ul><li>Never changed as user’s needs evolved </li></ul><ul><li>Out-of-pace with latest intranet technologies </li></ul><ul><li>Provided space for CNSLIS to maintain list of online resources </li></ul>
    7. 8. CNSLIS Resources
    8. 9. Think Outside the Box
    9. 12. CNS Wiki: Staff Profiles
    10. 13. Collaborate on Projects
    11. 14. Encourage Staff to Create Own Content
    12. 19. METRICS are important, but don’t fret over what they may portray It may take time for users to get acquainted with the new technology.
    13. 20. <ul><li>Lead by example </li></ul><ul><li>Show senior management you have the expertise </li></ul><ul><li>Start with small successes </li></ul><ul><li>Target collaborators among staff </li></ul><ul><li>Market your wiki in every conversation </li></ul>Lessons Learned
    14. 21. <ul><li>Change agents </li></ul><ul><li>Bring staff/people together </li></ul><ul><li>Build bridges to help solve information problems </li></ul><ul><li>Good Listeners </li></ul><ul><li>Expert information architects </li></ul><ul><li>Authorities in information technology </li></ul>KEEP MOVING FORWARD
    15. 22. QUESTIONS? E-mail me: cassandrashieh@gmail.com
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