Wikis in Newsrooms
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Wikis in Newsrooms

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This presentation was given to students at The CUA library school on June 27, 2007.

This presentation was given to students at The CUA library school on June 27, 2007.

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Wikis in Newsrooms Wikis in Newsrooms Presentation Transcript

  • Wikis in Newsrooms Cassandra Shieh [email_address] The Catholic University of America June 27, 2007
  • Catholic News Service
    • News wire service for the Catholic press
    • Since 1920
    • Staffed by trained professional journalists
    • Washington DC & Rome bureaus
    • Serves news clients in over 60 countries
    • Provides over a dozen different products/services
  •  
  • News wire service
  • Other CNS Products
    • Staffed by 2 librarians
    • Provides research for CNS staff
    • Maintains library collection
    • Archives intellectual property
    • Handles information requests from the public
    • Filters and disseminates incoming e-mail press releases to editorial staff
    • Handles copyright reprint permissions
    • Maintains CNSLIS Resource guides  WIKI
    • CNS INTRANET before July 2006
    • Static page on network hard drive
    • Maintained by 1 person in IT department
    • Contained outdated information
    • Little or no editorial control over content
    • Never changed as user’s needs evolved
    • Out-of-pace with latest intranet technologies
    • Provided space for CNSLIS to maintain list of online resources
  • CNSLIS Resources
  • Think Outside the Box
  •  
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  • CNS Wiki: Staff Profiles
  • Collaborate on Projects
  • Encourage Staff to Create Own Content
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  • METRICS are important, but don’t fret over what they may portray It may take time for users to get acquainted with the new technology.
    • Lead by example
    • Show senior management you have the expertise
    • Start with small successes
    • Target collaborators among staff
    • Market your wiki in every conversation
    Lessons Learned
    • Change agents
    • Bring staff/people together
    • Build bridges to help solve information problems
    • Good Listeners
    • Expert information architects
    • Authorities in information technology
    KEEP MOVING FORWARD
  • QUESTIONS? E-mail me: cassandrashieh@gmail.com