Freight Forwarding System Features Ver 1

Freight Forwarding System Features -- Ideas for Today & Tomorrow
Name: C. Senthil Murugan
eMail: csenthilmurugan@hotmail.com

Products Covered
LCL Export
FCL Export
LCL Import
FCL Import
Air Export
Air Import
Customer Service
Sales
Finance
Web Tracking
3rd Party Warehouse
General Features
Other IT Points

Auto booking confirmation while accepting booking
Intended vessel from sailing schedule
PODwise daily cargo availability report for sales team
CLP (Container load plan) & Stuffing entry
Auto pre-alert to agent
Container booking with carrier
Cargo/Freight manifest
Draft HBL with charges
AMS/ACI EDI – To avoid duplicate entry
Booking on web for corporate customers
Electronic shipping instruction
Rebate/On-forwarding from tariff master
Second leg follow-up until delivery of the cargo
LCL Export

Booking confirmation while accepting booking
Container booking with carrier
Direct MBL or HBL
Multiple customer/containers into single MBL
Payment request/invoice to finance
EDI for INTTRA
Container tracking
Attaching documents
Maintaining carrier’s tariff
Sailing schedules
FCL Export

LCL Import
Manifest entry/EDI upload option
Tracking container & confirm ATA
Sending arrival notice (CAN) by fax/email
Tracking CAN failures & escalation
Pulling charges from tariff/customer master
Intended vessel from sailing schedule for transshipment
Transshipment overstay escalations
Local customs/ports EDI
Auto out-turn report to origin agent
Payment requests to finance link
Auto uncollected D/O to origin agent periodically
Reminder arrival notice/auction notice
Attaching documents/cargo images
Demurrage calculation at the time of shipment delivery

FCL Import
Manifest entry/EDI upload option
Tracking container & confirm ATA
Local customs/ports EDI
Payment requests to finance
NOC/Liner D/O Follow-up
Attaching documents
Customs clearance/Deposit tracking

Air Export
Auto booking confirmation while accepting booking
Maintaining MAWB stock
Pre-Booking with carriers
Flight uplift follow-up/confirmation mail
Second leg follow-up for uplift confirmation (if)
Consolidation of HAWB
Pre-alert to agent
Printing barcode labels
Processing MAWB & HAWB
Cargo sales report
Auto IATA rates
Invoice based on tariff/master
Option of handling sea/air cargo

Manifest entry
Local customs EDI
Carrier D/O follow-up
Transshipment link to air export (if any)
Attaching documents
Delivery order
Cargo warehouse receipt
Closing job with provisions
Air Import

Booking confirmation with gross sell rate
Booking need option of Gross/Net/Declared sell & cost
Nomination to agent
Follow-up for nomination
Status update to customer
Attaching copy documents after vessel sailed
Follow-up for original documents
Arrival Notice from booking
Follow-up for delivery of cargo
Extensive search for attending customer status enquiry
Customer Service

Sales
Call/Visit recording
Follow-up for appointments
Quotation & follow-up
Weekly call planner
Client profiling
Sales budget
Salesman appraisal
Budget vs actual
Lead generation/follow-up
Sending flyers

Finance
Account receivables
Multi-Level credit control with auto reminder
Accounts payable
Multi-currency/multi-country in single database
Maintaining exchange rates (with control)
Customized management reports
Agentwise
Carrierwise
Salesmanwise
Branchwise
Trade-lanewise
Productwise
Customerwise
80/20 report – volume/GP/No of shipments

Web Tracking
Tracking option by (without username)
HBL/MBL No/Booking No
Container No
HAWB/MAWB No
Features (after login)
PO No
Shipper Invoice/Reference No
Customizable MIS-My report (with schedule option)
eBooking
Shipping Instructions
Outstanding (option to view Invoices)
Copy documents download (individual shipments)
Shipment status by email (using subject)
Based on customer requirements

3rd Party Warehouse
Goods receipt note
Goods delivery note
Auto invoice generation of handling in/out
Auto Storage calculation for monthly or transaction
Online stock availability option on web
Product movement report on web
Stock reservation on web to block goods for customer
Auto-allocation of locations – first in first out or manual
Warehouse utilization report
Viewing cargo on web (extra cost) – if required

General Features
Instant message within system
Receive/Send email & fax within system
Dashboard for each department – customizable
Converting documents into PDF/RTF/XML
Providing web services for agents/customers
EDI required for local customs/ports
Avoid duplicate data entries
Avoid manual work outside the system
Pivot table like reports for management
Dashboard for management

Other IT Points
To reduce the cost
Migrating email server to India
Managing all supports from India
Providing training to all over the world from India
Maintaining online instant messaging for group
Maintaining web servers in India
Setting up intranet for group
Tariff on intranet – view based on rights
Setting up global call center in India
Providing infrastructure for marketing team
Centralizing finance & Documentation team

Thanks for your valuable time
Please contact for further details by email
(csenthilmurugan@hotmail.com)

Freight Forwarding System Features Ver 1

by csenthilmurugan on Dec 29, 2009

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