Freight Forwarding System Features          -- Ideas for Today & Tomorrow<br />Name: C. Senthil Murugan<br />eMail: csenth...
Products Covered<br /><ul><li>LCL Export
FCL Export
LCL Import
FCL Import
Air Export
Air Import
Customer Service
Sales
Finance
Web Tracking
3rd Party Warehouse
General Features
Other IT Points</li></li></ul><li><ul><li>Auto booking confirmation while accepting booking
Intended vessel from sailing schedule
PODwise daily cargo availability report for sales team
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Freight Forwarding System Features Ver 1

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Freight Forwarding System Features Ver 1

  1. 1. Freight Forwarding System Features -- Ideas for Today & Tomorrow<br />Name: C. Senthil Murugan<br />eMail: csenthilmurugan@hotmail.com<br />
  2. 2. Products Covered<br /><ul><li>LCL Export
  3. 3. FCL Export
  4. 4. LCL Import
  5. 5. FCL Import
  6. 6. Air Export
  7. 7. Air Import
  8. 8. Customer Service
  9. 9. Sales
  10. 10. Finance
  11. 11. Web Tracking
  12. 12. 3rd Party Warehouse
  13. 13. General Features
  14. 14. Other IT Points</li></li></ul><li><ul><li>Auto booking confirmation while accepting booking
  15. 15. Intended vessel from sailing schedule
  16. 16. PODwise daily cargo availability report for sales team
  17. 17. CLP (Container load plan) & Stuffing entry
  18. 18. Auto pre-alert to agent
  19. 19. Container booking with carrier
  20. 20. Cargo/Freight manifest
  21. 21. Draft HBL with charges
  22. 22. AMS/ACI EDI – To avoid duplicate entry
  23. 23. Booking on web for corporate customers
  24. 24. Electronic shipping instruction
  25. 25. Rebate/On-forwarding from tariff master
  26. 26. Second leg follow-up until delivery of the cargo</li></ul>LCL Export<br />
  27. 27. <ul><li>Booking confirmation while accepting booking
  28. 28. Container booking with carrier
  29. 29. Direct MBL or HBL
  30. 30. Multiple customer/containers into single MBL
  31. 31. Payment request/invoice to finance
  32. 32. EDI for INTTRA
  33. 33. Container tracking
  34. 34. Attaching documents
  35. 35. Maintaining carrier’s tariff
  36. 36. Sailing schedules</li></ul>FCL Export<br />
  37. 37. LCL Import<br /><ul><li>Manifest entry/EDI upload option
  38. 38. Tracking container & confirm ATA
  39. 39. Sending arrival notice (CAN) by fax/email
  40. 40. Tracking CAN failures & escalation
  41. 41. Pulling charges from tariff/customer master
  42. 42. Intended vessel from sailing schedule for transshipment
  43. 43. Transshipment overstay escalations
  44. 44. Local customs/ports EDI
  45. 45. Auto out-turn report to origin agent
  46. 46. Payment requests to finance link
  47. 47. Auto uncollected D/O to origin agent periodically
  48. 48. Reminder arrival notice/auction notice
  49. 49. Attaching documents/cargo images
  50. 50. Demurrage calculation at the time of shipment delivery</li></li></ul><li>FCL Import<br /><ul><li>Manifest entry/EDI upload option
  51. 51. Tracking container & confirm ATA
  52. 52. Sending arrival notice (CAN) by fax/email
  53. 53. Pulling charges from tariff/customer master
  54. 54. Local customs/ports EDI
  55. 55. Payment requests to finance
  56. 56. NOC/Liner D/O Follow-up
  57. 57. Attaching documents
  58. 58. Customs clearance/Deposit tracking</li></li></ul><li>Air Export<br /><ul><li>Auto booking confirmation while accepting booking
  59. 59. Maintaining MAWB stock
  60. 60. Pre-Booking with carriers
  61. 61. Flight uplift follow-up/confirmation mail
  62. 62. Second leg follow-up for uplift confirmation (if)
  63. 63. Consolidation of HAWB
  64. 64. Pre-alert to agent
  65. 65. Printing barcode labels
  66. 66. Processing MAWB & HAWB
  67. 67. Cargo sales report
  68. 68. Auto IATA rates
  69. 69. Invoice based on tariff/master
  70. 70. Option of handling sea/air cargo</li></li></ul><li><ul><li>Manifest entry
  71. 71. Local customs EDI
  72. 72. Carrier D/O follow-up
  73. 73. Sending arrival notice (CAN) by fax/email
  74. 74. Pulling charges from tariff/customer master
  75. 75. Transshipment link to air export (if any)
  76. 76. Attaching documents
  77. 77. Delivery order
  78. 78. Cargo warehouse receipt
  79. 79. Closing job with provisions</li></ul>Air Import<br />
  80. 80. <ul><li>Booking confirmation with gross sell rate
  81. 81. Booking need option of Gross/Net/Declared sell & cost
  82. 82. Nomination to agent
  83. 83. Follow-up for nomination
  84. 84. Status update to customer
  85. 85. Attaching copy documents after vessel sailed
  86. 86. Follow-up for original documents
  87. 87. Arrival Notice from booking
  88. 88. Follow-up for delivery of cargo
  89. 89. Extensive search for attending customer status enquiry</li></ul>Customer Service<br />
  90. 90. Sales<br /><ul><li>Call/Visit recording
  91. 91. Follow-up for appointments
  92. 92. Quotation & follow-up
  93. 93. Weekly call planner
  94. 94. Client profiling
  95. 95. Sales budget
  96. 96. Salesman appraisal
  97. 97. Budget vs actual
  98. 98. Lead generation/follow-up
  99. 99. Sending flyers</li></li></ul><li>Finance<br /><ul><li>Account receivables
  100. 100. Multi-Level credit control with auto reminder
  101. 101. Accounts payable
  102. 102. Multi-currency/multi-country in single database
  103. 103. Maintaining exchange rates (with control)
  104. 104. Customized management reports
  105. 105. Agentwise
  106. 106. Carrierwise
  107. 107. Salesmanwise
  108. 108. Branchwise
  109. 109. Trade-lanewise
  110. 110. Productwise
  111. 111. Customerwise
  112. 112. 80/20 report – volume/GP/No of shipments</li></li></ul><li>Web Tracking<br /><ul><li>Tracking option by (without username)
  113. 113. HBL/MBL No/Booking No
  114. 114. Container No
  115. 115. HAWB/MAWB No
  116. 116. Features (after login)
  117. 117. PO No
  118. 118. Shipper Invoice/Reference No
  119. 119. Customizable MIS-My report (with schedule option)
  120. 120. eBooking
  121. 121. Shipping Instructions
  122. 122. Outstanding (option to view Invoices)
  123. 123. Copy documents download (individual shipments)
  124. 124. Shipment status by email (using subject)
  125. 125. Based on customer requirements</li></li></ul><li>3rd Party Warehouse<br /><ul><li>Goods receipt note
  126. 126. Goods delivery note
  127. 127. Auto invoice generation of handling in/out
  128. 128. Auto Storage calculation for monthly or transaction
  129. 129. Online stock availability option on web
  130. 130. Product movement report on web
  131. 131. Stock reservation on web to block goods for customer
  132. 132. Auto-allocation of locations – first in first out or manual
  133. 133. Warehouse utilization report
  134. 134. Viewing cargo on web (extra cost) – if required</li></li></ul><li>General Features<br /><ul><li>Instant message within system
  135. 135. Receive/Send email & fax within system
  136. 136. Dashboard for each department – customizable
  137. 137. Converting documents into PDF/RTF/XML
  138. 138. Providing web services for agents/customers
  139. 139. EDI required for local customs/ports
  140. 140. Avoid duplicate data entries
  141. 141. Avoid manual work outside the system
  142. 142. Pivot table like reports for management
  143. 143. Dashboard for management</li></li></ul><li>Other IT Points<br /><ul><li>To reduce the cost
  144. 144. Migrating email server to India
  145. 145. Managing all supports from India
  146. 146. Providing training to all over the world from India
  147. 147. Maintaining online instant messaging for group
  148. 148. Maintaining web servers in India
  149. 149. Setting up intranet for group
  150. 150. Tariff on intranet – view based on rights
  151. 151. Setting up global call center in India
  152. 152. Providing infrastructure for marketing team
  153. 153. Centralizing finance & Documentation team</li></li></ul><li>Thanks for your valuable time<br />Please contact for further details by email <br />(csenthilmurugan@hotmail.com)<br />
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