Your SlideShare is downloading. ×
0
THE DML WEB TEAM FRIDAY OCTOBER 3, 2008 IM Reference Services at Health Sciences Libraries A Review
The Review <ul><li>A review of 71 library web sites that are members of  Association of Academic Health Sciences Libraries...
IM in Health Sciences Libraries: Numbers Number of library web sites reviewed 71 Libraries offering digital reference (Ema...
Reference Services Review: Numbers
IM Reference: Trends <ul><li>Most common name  (of 64 DR libraries) </li></ul><ul><ul><li>“ Ask a Librarian”: 34 (53%) </l...
 
Typical Hours of IM Reference <ul><li>Hours not Stated: 8 Libraries </li></ul><ul><li>Hours were Stated: 32 Libraries* </l...
Evening and Weekend Hours <ul><li>Evening Hours (after 6pm): 11 Libraries </li></ul><ul><li>Saturday Hours: 6 Libraries </...
IM Reference in Other Medical Libraries: Who <ul><li>What breed of librarian on the other end? </li></ul><ul><ul><li>Medic...
IM PAGES I LIKED
Meebo Widget University of Alabama Birmingham Health sciences librarians  Feedback Survey Clickable buttons
Meebo Widget University of Virginia Health Sciences Librarians  Hours
University of California – San Diego Health Sciences Librarians Meebo Widget
LibraryH3lp widget University of Florida General Librarians Other IM options
Upcoming SlideShare
Loading in...5
×

Im Reference At Health Sciences Libraries

380

Published on

Published in: Business, Education
0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
380
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
3
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide
  • Transcript of "Im Reference At Health Sciences Libraries"

    1. 1. THE DML WEB TEAM FRIDAY OCTOBER 3, 2008 IM Reference Services at Health Sciences Libraries A Review
    2. 2. The Review <ul><li>A review of 71 library web sites that are members of Association of Academic Health Sciences Libraries </li></ul><ul><li>Questions: </li></ul><ul><li>Do they offer Digital Reference? (Email or IM) </li></ul><ul><li>If they offer IM Reference: </li></ul><ul><ul><li>What software are they utilizing for the user </li></ul></ul><ul><ul><li>Name of the service </li></ul></ul><ul><ul><li>Where on the home page is the link to the service </li></ul></ul><ul><ul><li>Who is answering the IM reference </li></ul></ul><ul><ul><li>What hours is the service available </li></ul></ul>
    3. 3. IM in Health Sciences Libraries: Numbers Number of library web sites reviewed 71 Libraries offering digital reference (Email, IM, and Chat) 64 (90%) Libraries offering only email reference 23 (32%) Libraries offering IM reference 40/41 (58%) <ul><ul><li>Number of Web Widgets </li></ul></ul>24 (59%) <ul><ul><ul><li>Number of Meebo Me Web Widgets </li></ul></ul></ul>20/21 (51%/88%)
    4. 4. Reference Services Review: Numbers
    5. 5. IM Reference: Trends <ul><li>Most common name (of 64 DR libraries) </li></ul><ul><ul><li>“ Ask a Librarian”: 34 (53%) </li></ul></ul><ul><ul><li>“ Ask Us”: 10 (16%) </li></ul></ul><ul><li>Type of link: </li></ul><ul><ul><li>Mostly text links </li></ul></ul><ul><ul><li>There were a couple buttons/images </li></ul></ul><ul><li>Most common link location </li></ul><ul><ul><li>Library's home page, top-right corner </li></ul></ul><ul><ul><li>Library's home page, top-left corner </li></ul></ul>
    6. 7. Typical Hours of IM Reference <ul><li>Hours not Stated: 8 Libraries </li></ul><ul><li>Hours were Stated: 32 Libraries* </li></ul><ul><li>The Typical IM Schedule: </li></ul><ul><ul><li>31 Libraries with at least Monday-Friday hours </li></ul></ul><ul><ul><ul><li>IM reference usually corresponded with their in-person reference service </li></ul></ul></ul><ul><ul><ul><li>Average start time: 8:38am </li></ul></ul></ul><ul><ul><ul><li>Average end time: 6:09pm </li></ul></ul></ul>
    7. 8. Evening and Weekend Hours <ul><li>Evening Hours (after 6pm): 11 Libraries </li></ul><ul><li>Saturday Hours: 6 Libraries </li></ul><ul><ul><li>9am-5:45pm </li></ul></ul><ul><ul><li>9am-5pm </li></ul></ul><ul><ul><li>10am-7pm </li></ul></ul><ul><ul><li>10am-5pm </li></ul></ul><ul><ul><li>10am-4pm </li></ul></ul><ul><ul><li>11am-5pm </li></ul></ul><ul><li>Sunday Hours: 4 Libraries </li></ul><ul><ul><li>10am-1pm </li></ul></ul><ul><ul><li>1-10pm </li></ul></ul><ul><ul><li>1-9:45pm </li></ul></ul><ul><ul><li>12-10pm </li></ul></ul>
    8. 9. IM Reference in Other Medical Libraries: Who <ul><li>What breed of librarian on the other end? </li></ul><ul><ul><li>Medical / Health Sciences Librarians: 32 </li></ul></ul><ul><ul><li>Not Explicitly Stated: 5 </li></ul></ul><ul><ul><li>General Librarians: 3 </li></ul></ul><ul><ul><li>Science Librarians: 1 </li></ul></ul>
    9. 10. IM PAGES I LIKED
    10. 11. Meebo Widget University of Alabama Birmingham Health sciences librarians Feedback Survey Clickable buttons
    11. 12. Meebo Widget University of Virginia Health Sciences Librarians Hours
    12. 13. University of California – San Diego Health Sciences Librarians Meebo Widget
    13. 14. LibraryH3lp widget University of Florida General Librarians Other IM options
    1. A particular slide catching your eye?

      Clipping is a handy way to collect important slides you want to go back to later.

    ×