Integrating OpenSocial & SalesForce.com

Integrating SalesForce.com with OpenSocial Chris Schalk, Google Developer Advocate 11/05/2008

Agenda • OpenSocial Concepts • Exploring ways to connect OpenSocial with SalesForce.com 2

OpenSocial Concepts What is OpenSocial? “OpenSocial defines a common set of APIs based on Open Standards for building social applications across multiple websites” 4

Too many platforms!

Standards based OpenSocial Write once… Deploy everywhere

Massive exposure for your apps!

Not just Social Network Sites • Social network sites - Profiles and home pages ex: MySpace, Hi5 • Personal dashboards – Widgets ex: iGoogle, My Yahoo • Sites based around a Social Object ex: Flickr, YouTube • Enterprise, Professional ex: LinkedIn, Oracle, SalesForce.com • Any web site 10

Some OpenSocial Partners

Today: 375 Million User Reach

Where is OpenSocial live today? Initial Developer Sandboxes: Applications live to Users: • iGoogle • MySpace • imeem • orkut • CityIN • Hi5 • Freebar • Tianya • Friendster • Ning • Webon from Lycos • Plaxo Pulse • IDtail • Mail.ru • YiQi • Netlog • Hyves • LinkedIn - New Individual Developer Links: http://code.google.com/apis/opensocial/gettingstared.html

OpenSocial today  375,000,000 users  150,000,000 installs  4,500+ apps  Pipeline of 100+ containers worldwide  20,000+ developers  10,000,000 daily app users 14

OpenSocial Roadmap • Version 0.5 was released in a “developer release” on Nov 1st. • First “sandbox” was made available on Orkut • Version 0.6 was released in December • Initial version of Shindig server software was launched as Apache incubator project • Other sandboxes came live - Hi5, Ning, Plaxo … • Version 0.7 (production) was released in January • MySpace, Hi5, Orkut currently running with 0.7 15

OpenSocial Roadmap • Version v0.8 is current • Latest evolution of OpenSocial as defined by the OpenSocial development community • Updated JavaScript API • Now contains a RESTful API • hi5, MySpace, orkut, iGoogle now support 0.8 • Specification: http://www.opensocial.org/Technical-Resources/opensocial-spec-v08 16

OpenSocial v0.8.1 spec is here • Specification is now published • Updates include: • RESTful Protocol updates • JSON RPC Protocol • Specification: http://sites.google.com/a/opensocial.org/opensocial/Technical- Resources/opensocial-spec-v081 17

OpenSocial 0.9 - Future Directions • Goal: – Enable a faster development experience that is both secure and efficient • Solution: “Opensocial Templates”! OS Templates core principles: • Client-side and server-side processing • Standard set of tags with extensibility model – Example: <os:ShowPerson> • http://groups.google.com/group/opensocial-and-gadgets- spec/web/opensocial-templates – Demo: http://ostemplates-demo.appspot.com/ 18

To follow the progress of the Spec… http://groups.google.com/group/opensocial-and-gadgets-spec 19

Demonstration: Building OpenSocial Applications 20

How to connect SFDC with OpenSocial? ? 22

How to connect SFDC with OpenSocial? orkut REST 0110100101011 hi5 LinkedIn Option 1: Pull/push data into SFDC using OpenSocial’s RESTful protocol 23

Option 1: Pull/push data into SFDC using OpenSocial’s RESTful protocol • Goal: To access data only from OpenSocial sites • Requirements: • Read/Write access to data from OpenSocial sites,… • Integrate into SFDC … • Implementation • Use RESTful protocol supported by OpenSocial sites • Use Apex code to directly access OpenSocial sites 24

How to connect SFDC with OpenSocial? iGoogle FriendConnect Option 2: Can pull OpenSocial apps into SalesForce.com 25

Option 2: Pulling OpenSocial Apps into SFDC • Goal: To provide OpenSocial apps from within SalesForce.com • Requirements: • Provide access to OpenSocial apps as they would appear in iGoogle, or other OpenSocial containers, but from within a SalesForce.com UI. • App functionality should not be hindered by being rendered within SalesForce.com environment. • Implementation • Leverage existing ways to publish gadgets/OpenSocial apps via generated JavaScript snippets. • For OpenSocial, FriendConnect can be used. 26

Demonstration: Pulling OpenSocial Apps into SFDC 27

How to connect SFDC with OpenSocial? orkut REST hi5 LinkedIn Option 3: Publish SalesForce.com OpenSocial apps to OpenSocial Sites 28

Option 3: Publish SalesForce.com OpenSocial sites to OpenSocial sites • Goal: To provide access to SFDC from an OpenSocial application • Requirements: • Read/Write access to SFDC Accounts,Contacts,Leads,… • Connect OpenSocial contacts with SFDC Contacts/Leads … • Implementation • Use Force.com site to serve as OpenSocial App provider • Publish static OpenSocial XML app spec • Build a data gateway for OpenSocial app clients • Use Apex pages, classes 29

Demonstration: Building an SFDC OpenSocial App with Force.com Sites 30

Summary It is relatively easy to bridge SFDC with OpenSocial! • Can use REST protocol for simple communication layer • For Gadget/App integration an iFrame solution works well • For OpenSocial SFDC apps, RESTful protocol provides a solution 31

Useful Links Homepage & specification: • http://www.opensocial.org Get on the forums: • http://groups.google.com/group/opensocial Subscribe to the Shindig mailing list: • shindig-dev-subscribe@incubator.apache.org Help shape the specification: • http://groups.google.com/group/opensocial-and-gadgets-spec/ Templates: • http://groups.google.com/group/opensocial-and-gadgets-spec/web/opensocial-templates Check out Shindig: • http://incubator.apache.org/shindig 32

Questions - Contact Info Q&A chrisschalk.com 33

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Integrating OpenSocial & SalesForce.com

by Chris Schalk on Nov 07, 2008

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Integrating OpenSocial & SalesForce.com — Presentation Transcript