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Ask Dr. Pete
What Is Usability?
The Basics

  “Usability is the science of making
    technology work for people.”




                      Ask Dr. Pete:...
The Basics

  “Usability is the science of making
    technology work for people.”




                      Ask Dr. Pete:...
The Basics


       “User friendly”




                Ask Dr. Pete: What Is Usability?
The Basics


       “User friendly”




                Ask Dr. Pete: What Is Usability?
The Basics


       “User friendly”




                Ask Dr. Pete: What Is Usability?
Nielsen’s Definition

Components of Usability
  1. Learnability
  2. Efficiency
  3. Satisfaction




                    ...
Nielsen’s Definition

Components of Usability
  1. Learnability
  2. Efficiency
  3. Satisfaction




                    ...
Nielsen’s Definition

Components of Usability
  1. Learnability
  2. Efficiency
  3. Satisfaction




                    ...
Nielsen’s Definition

Components of Usability
  1. Learnability
  2. Efficiency
  3. Satisfaction




                    ...
Nielsen’s Definition

Components of Usability
  1. Learnability
  2. Efficiency
  3. Satisfaction




                    ...
Nielsen’s Definition

1. Learnability
  How easy is it to use the first time?




                       Ask Dr. Pete: Wha...
Nielsen’s Definition

1. Learnability
  How easy is it to use the first time?




                       Ask Dr. Pete: Wha...
Nielsen’s Definition

1. Learnability
  How easy is it to use the first time?




                       Ask Dr. Pete: Wha...
Nielsen’s Definition

2. Efficiency
  How quickly can users reach goals?




                       Ask Dr. Pete: What Is ...
Nielsen’s Definition

2. Efficiency
  How quickly can users reach goals?




                       Ask Dr. Pete: What Is ...
Nielsen’s Definition

3. Satisfaction
  How positive is the experience?




                       Ask Dr. Pete: What Is U...
Nielsen’s Definition

3. Satisfaction
  How positive is the experience?




                       Ask Dr. Pete: What Is U...
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / E...
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / E...
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / E...
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / E...
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / E...
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / E...
Related Topics

Usability’s Cousins
  1.   User Experience (UX)
  2.   User-Centered Design (UCD)
  3.   Human Factors / E...
Thank You!
www.usereffect.com
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What Is Usability?

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A discussion of the concept of usability: What it is, what components are vital to it, and what other terms people use to talk about it.

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Transcript of "What Is Usability?"

  1. 1. Ask Dr. Pete What Is Usability?
  2. 2. The Basics “Usability is the science of making technology work for people.” Ask Dr. Pete: What Is Usability?
  3. 3. The Basics “Usability is the science of making technology work for people.” Ask Dr. Pete: What Is Usability?
  4. 4. The Basics “User friendly” Ask Dr. Pete: What Is Usability?
  5. 5. The Basics “User friendly” Ask Dr. Pete: What Is Usability?
  6. 6. The Basics “User friendly” Ask Dr. Pete: What Is Usability?
  7. 7. Nielsen’s Definition Components of Usability 1. Learnability 2. Efficiency 3. Satisfaction Ask Dr. Pete: What Is Usability?
  8. 8. Nielsen’s Definition Components of Usability 1. Learnability 2. Efficiency 3. Satisfaction Ask Dr. Pete: What Is Usability?
  9. 9. Nielsen’s Definition Components of Usability 1. Learnability 2. Efficiency 3. Satisfaction Ask Dr. Pete: What Is Usability?
  10. 10. Nielsen’s Definition Components of Usability 1. Learnability 2. Efficiency 3. Satisfaction Ask Dr. Pete: What Is Usability?
  11. 11. Nielsen’s Definition Components of Usability 1. Learnability 2. Efficiency 3. Satisfaction Ask Dr. Pete: What Is Usability?
  12. 12. Nielsen’s Definition 1. Learnability How easy is it to use the first time? Ask Dr. Pete: What Is Usability?
  13. 13. Nielsen’s Definition 1. Learnability How easy is it to use the first time? Ask Dr. Pete: What Is Usability?
  14. 14. Nielsen’s Definition 1. Learnability How easy is it to use the first time? Ask Dr. Pete: What Is Usability?
  15. 15. Nielsen’s Definition 2. Efficiency How quickly can users reach goals? Ask Dr. Pete: What Is Usability?
  16. 16. Nielsen’s Definition 2. Efficiency How quickly can users reach goals? Ask Dr. Pete: What Is Usability?
  17. 17. Nielsen’s Definition 3. Satisfaction How positive is the experience? Ask Dr. Pete: What Is Usability?
  18. 18. Nielsen’s Definition 3. Satisfaction How positive is the experience? Ask Dr. Pete: What Is Usability?
  19. 19. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  20. 20. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  21. 21. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  22. 22. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  23. 23. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  24. 24. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  25. 25. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  26. 26. Thank You! www.usereffect.com

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