What Is Usability?

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A discussion of the concept of usability: What it is, what components are vital to it, and what other terms people use to talk about it.

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What Is Usability?

  1. 1. Ask Dr. Pete What Is Usability?
  2. 2. The Basics “Usability is the science of making technology work for people.” Ask Dr. Pete: What Is Usability?
  3. 3. The Basics “Usability is the science of making technology work for people.” Ask Dr. Pete: What Is Usability?
  4. 4. The Basics “User friendly” Ask Dr. Pete: What Is Usability?
  5. 5. The Basics “User friendly” Ask Dr. Pete: What Is Usability?
  6. 6. The Basics “User friendly” Ask Dr. Pete: What Is Usability?
  7. 7. Nielsen’s Definition Components of Usability 1. Learnability 2. Efficiency 3. Satisfaction Ask Dr. Pete: What Is Usability?
  8. 8. Nielsen’s Definition Components of Usability 1. Learnability 2. Efficiency 3. Satisfaction Ask Dr. Pete: What Is Usability?
  9. 9. Nielsen’s Definition Components of Usability 1. Learnability 2. Efficiency 3. Satisfaction Ask Dr. Pete: What Is Usability?
  10. 10. Nielsen’s Definition Components of Usability 1. Learnability 2. Efficiency 3. Satisfaction Ask Dr. Pete: What Is Usability?
  11. 11. Nielsen’s Definition Components of Usability 1. Learnability 2. Efficiency 3. Satisfaction Ask Dr. Pete: What Is Usability?
  12. 12. Nielsen’s Definition 1. Learnability How easy is it to use the first time? Ask Dr. Pete: What Is Usability?
  13. 13. Nielsen’s Definition 1. Learnability How easy is it to use the first time? Ask Dr. Pete: What Is Usability?
  14. 14. Nielsen’s Definition 1. Learnability How easy is it to use the first time? Ask Dr. Pete: What Is Usability?
  15. 15. Nielsen’s Definition 2. Efficiency How quickly can users reach goals? Ask Dr. Pete: What Is Usability?
  16. 16. Nielsen’s Definition 2. Efficiency How quickly can users reach goals? Ask Dr. Pete: What Is Usability?
  17. 17. Nielsen’s Definition 3. Satisfaction How positive is the experience? Ask Dr. Pete: What Is Usability?
  18. 18. Nielsen’s Definition 3. Satisfaction How positive is the experience? Ask Dr. Pete: What Is Usability?
  19. 19. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  20. 20. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  21. 21. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  22. 22. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  23. 23. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  24. 24. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  25. 25. Related Topics Usability’s Cousins 1. User Experience (UX) 2. User-Centered Design (UCD) 3. Human Factors / Ergonomics 4. Human-Computer Interaction (HCI) 5. Accessibility 6. Information Architecture (IA) Ask Dr. Pete: What Is Usability?
  26. 26. Thank You! www.usereffect.com

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