INFORMATION MANAGEMENT AND TECHNOLOGY Dr. Curtis R. Rogers, Communications Director SC State Library firstname.lastname@example.orgSOUTH CAROLINA INSTITUTE FOR DEPARTMENTAL MANAGEMENT JANUARY 23, 2013
FELXIBLE AGENDA• Overview (interactive vs. lecture)• Videos• Questions & Answers• We WILL take a short break• State Library Resources• Group Exercises with Review
WHAT IS INFORMATION MANAGEMENT? Information management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences. This sometimes involves those who have a stake in, or a right to that information. Management means the organization of and control over the planning, structure and organization, controlling, processing, evaluating and reporting of information activities in order to meet client objectives and to enable corporate functions in the delivery of information.
INFORMATION MANAGEMENT PROCESS identification of information needs information acquisition access and and creation dissemination of information Information use organization analysis and and storage interpretation of information of information
“Good informationmanagement hasbeen described asgetting the rightinformation to theright person in theright format at theright time.” - QFinance:The Ultimate Resource
WHAT’S YOUR DEFINITION?In one or two sentences, write down what you thinkinformation management is as it relates to yourspecific department or organization…
SOCIAL MEDIA VIDEOSocial MediaRevolution 4 waswritten byinternationalbest sellingauthor andkeynote speakerErik Qualman. Itspart of a seriesof social mediavideos that arethe mostwatched in theworldPublishedon Nov 7, 2012 http://youtu.be/QUCfFcchw1w
COMMUNICATIONS GROUP EXERCISE• In small groups, take _____ minutes to discuss the following questions: 1. How can we as public agencies engage our citizens? 2. How can we make it easy for customers to do business with us? 3. How can our department be more transparent? 4. How can we provide services efficiently with new technology where it makes sense?• Each group will have a note taker/speaker.• Each group will have a few minutes to report on their discussion.
KEEPING UP• Use Google reader• Subscribe to useful blogs• http://www.google.com/blogsearch• Subscribe to email updates such as Governing• Find free webinars• http://www.governing.com/
SOCIAL MEDIA/WEB RESOURCES EXERCISE1. In small groups, take ____ minutes to discuss what social media/web 2.0 (or any other web-based) resources you really like and rely on for work.2. Have a note taker/speaker and be sure to get the URLs correct if you remember them.3. One person will from each group will report.
• Profile (now Timeline) vs. page vs. group• How is it working for you?• Examples of use (show & tell)• Keeping up with questions/comments/responding• Q&A
• #hashtags & @signs• How is it working for you?• Examples of use (show & tell)• Keeping up with questions/comments/responding• Q&A
• Hootsuite – social media management tool• Manage multiple accounts, schedule tweets and posts.• Tweetdeck (another management tool)
• Channels, creating videos, uploading, playlists, insights, friends, subscribing…• How is it working for you?• Examples of use (show & tell)• Keeping up with questions/comments/responding• Q&A
RESOURCES• How to Embrace Social Networking in Local Government by Pamela Weaver Antil. ICMA press. http://tinyurl.com/3pl4zht• Use DISCUS – South Carolina’s Virtual Library & Use your local public library! www.scdiscus.org