National EA & PA Convention 2011


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Discover the tips and tricks to managing the diverse range of responsibilities at the 2nd Annual National EA & PA Convention which brings together Executive and Personal Assistants from a range of industries, along with the expertise of consultants.

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National EA & PA Convention 2011

  1. 1. The 2nd Annual National EA & PA Convention Reach your optimal work aspirations through RegisteR mastering skills in communication, leadership & now positive psychology and be in the draw to win great priz es. Find out more on 15th & 16th March 2011, L’Aqua, Cockle Bay, Sydney page 2. Hear presentations from: Hear practical advice from: Irene Hall, Executive Assistant to the CEO Mia Freedman BDO Journalist, Author, Vicki Cross, Executive Assistant to the CFO Julia Ross Media Personality and ING Direct Managing Director Publisher Ross Human Directions Maxine McKendrick, Executive Assistant to the CEO Tennis Australia Lyndie Mitchell Annemaree Lonergan, Executive Assistant Executive Assistant to to the Chief Executive Catherine Sheehan the Deputy Secretary CSIRO Executive Assistant to Department of Janelle Wilson, Executive Assistant to the CEO the CEO, Rams Families, Housing, Auscoal Superannuation Pty Ltd Westpac Banking Community Services Corporation & Indigenous Affairs Kimberley Smith, Executive Assistant to the Executive Director, Macroeconomic Group The Treasury Learn how to: Kylie Saunders, Head of Human Capital Solutions Ross Human Directions Stay proactive and become an integral Sally Boardman, Psychologist part of your organisation’s working Workplace Incentives culture Katie Roberts, Director Katie Roberts Career Consulting Develop strategies to enhance your productivity Andrew Ward, CEO Workplace Incentives & 3 Minute Angels Strengthen your communication skills Barbara Breaux, Former Assistant to the President to sustain effective working relationships Starbucks Coffee International, USA Paul Campbell, NSW Chapter President Inspire and lead others to mentor and Australian Institute of Project Management build a team successfully Carol Hopper, NSW Chapter Councilor Australian Institute of Project Management Achieve a healthy work/life balance Wendy Mak, Owner and Head Stylist Smitten With Style Lizzie Wagner, Managing Director The Lizzie Group Pre & Post-Conference Workshops Jennifer Jefferies, Author and Health PractitionerWorkshop A Workshop B Jennifer Jefferies Jennifer Oates, Executive Assistant to the DeputyHow to manage stress Developing self-awareness Chief Executiveeffectively to achieve your & human relations Cabinet and Policy Coordination,goals in the workplace Department of the Premier and Cabinet SAVE up to $500 when you register by the 17th December 2010Researched by: PLuS, be one of the first 20 to register and receive a $250 Royale Limousines voucher! To Register ☎ 1300 316 882 1300 918 334
  2. 2. Evolution of the Executive To register and Personal Assistant fax back the registration form to 1300 918 334T he diverse role of an Executive or Personal Assistant is constantlyexpanding to include new demands and or call our customer service department on 1300 316 882higher expectations. Therefore, you needthe best advice, training and strategiesto help you effectively reach evolving This conference is designed specifically for executive support professionals including, butexpectations and successfully further not limited to:your career. Personal AssistantsDiscover the tips and tricks to managing the diverse range Executiveof responsibilities at the 2nd Annual National EA & PA Assistants Departmental AssistantsConvention which brings together Executive and PersonalAssistants from a range of industries, along with the Officeexpertise of consultants. ManagersThis conference will focus on advancing your productivitythrough stress management, achieving the work/life Who shouldbalance and team building, all within a fun and interactive attend?environment. Business Administrative SupportIf you want to know how to deal with the increasing scope of Staffyour job as an Executive or Personal Assistant, and enjoy the Executive Coordinatorsopportunity to talk with others who understand exactly whatyou’re going through, then this is the event you need to attend! Project Officers Executive What you will take away: Executive Support Officers • Practical stress management techniques • How to demonstrate leadership and team building effectively • Strategies to enhance your career development • Understanding the importance of fun in your workplace By registering to the National EA & PA Convention, you have Be part of the interactive sessions: a chance to WIN: • Laughter lessons to reduce stress and improve your • Massage vouchers productivity • Vouchers to Wagamama • The correlation between yoga and positive psychology • Gift baskets • Hunter Valley wine tours for two • Getting what you want from what you wear • Chocolate hamper • Spotlight session: Executive and Personal Assistants • Royale Limousine vouchers of all levels will have the opportunity to ask questions to • Day spa package each other in an open discussion forum • Perfume hamper • Vouchers for Zumba classesMedia partner: • Plus much more! To Register ☎ 1300 316 882 1300 918 334
  3. 3. Day One Tuesday 15th March, 20118.30 Registration, coffee & networking 2:20 Implementing practical strategies in the workplace to achieve a work/life balance9.00 Welcome remarks from the Chair • Recognising the signs of an unhealthy work/life balance • Identifying the difference between life quality and quantity The life of a corporate woman today • Integrating practical life methods to prevent burnout • Detecting and managing the negative elements in life9:10 Mia Freedman’s story of success Jennifer Jefferies, Author and Health Practitioner • Planning for career advancements and success for today’s Jennifer Jefferies women • Strategies for climbing the corporate ladder Team building & recruitment • Managing a corporate career and a family Mia Freedman, Journalist, Author, 3:00 Executive Assistant recruitment & skills development Media Personality and Publisher • Effective team building techniques • Selecting and developing the right people • Realising your strengths and knowing what is required of The development of an Executive & Personal you Assistant Lyndie Mitchell Executive Assistant to the Deputy Secretary10:10 The evolution of the Executive & Personal Assistant role Department of Families, Housing, Community Services over time and what I’ve learned along the way & Indigenous Affairs • How the role has evolved and what do managers look for? • Overcoming the common challenges faced in the 3:30 Afternoon tea & networking Executive and Personal Assistant role • Identifying your career goals and taking the steps to 4:00 Improving communications to develop an effective achieve them working relationship with your boss Annemaree Lonergan • Remembering you are representing your boss at all times Executive Assistant to the Chief Executive • Efficient ways to stay a step ahead in your boss’ diary International CSIRO • Understanding and adapting to your boss’ work style Barbara Breaux, Former Assistant to the President10:40 Morning tea & networking Starbucks Coffee International, USA11:10 Achieving self-awareness to become inspired & empowered 4:30 Working with different management styles at all levels • Creating checklists for self-awareness of your business • Defining and creating personal and professional goals • Maximising communication with your boss to improve • Visualization and relaxation techniques your productivity Lizzie Wagner, Managing Director • Achieving a better understanding of each other’s roles to The Lizzie Wagner Group boost performance • Communicating objectives to your boss effectively11:50 Strategies & skills to enhance your professionalism Maxine McKendrick, Executive Assistant to the CEO • Managing the diverse responsibilities of an Executive Tennis Australia Assistant • Efficiency techniques to enhance your productivity Demonstrating a corporate image • Being a step ahead of your boss and demonstrating your personal value 5:00 Getting what you want from what you wear Catherine Sheehan, Executive Assistant to the CEO, Rams • Understand the correlation between the image you Westpac Banking Corporation present and achieving your objectives • Learn how to create the right workplace image by12:20 Networking lunch Interactive packaging all the individual elements of styleCreating a healthy work/life balance Wendy Mak, Owner and Head Stylist Smitten With Style1:20 Laughter lessons to reduce stress & improve 5:30 Chair’s closing remarks & close of day one productivity • Increasing productivity and employee engagement through 6:00 Networking cocktails the reduction of stress and improved wellbeing All conference attendees and speakers are invited to join usInteractive • Methods of reducing stress and achieving a healthy work/life balance for complimentary cocktails sponsored by LAqua ’ • The correlation between laughter and improved productivity Andrew Ward, CEO Workplace Incentives & 3 Minute Angels Website:
  4. 4. Day Two Wednesday 16th March, 20118.30 Welcome, coffee & networking 2:00 The correlation between yoga & positive psychology • Traditional yoga and modern science-based techniques9.00 Chair’s opening remarks & re-cap of day one • Balancing what is expected from you with what you want for yourself InteractiveBuilding your career advancement & • Principles for balancing the body and the mindprofessionalism Sally Boardman, Psychologist Workplace Incentives9:10 The story of Julia Ross’ career & tips for success • Journey through the ups and downs 2:40 Building effective relationships & becoming an integral • Creating strategic goals for the future part of your company • Effective people and relationship management • The importance of the company’s business direction and Julia Ross, Managing Director workplace culture Ross Human Directions • Your role in creating a sustainable workplace culture • Creating a supportive workplace culture with the right10:00 Creating career pathways for the future attitude • Tactics to succeed within today’s recruitment process Vicki Cross, Executive Assistant to the CFO • Efficiently communicating the skills required and HR ING Direct outsourcing • Training and skill development services 3:10 Relationship management: The ability to inspire, influence & develop others while managing conflict Kylie Saunders, Head of Human Capital Solutions Ross Human Directions • Role of an Executive Assistant in a partnership – juggling agendas, influencing behaviours and focusing on the10:40 Managing in a strategic environment critical things • Developing and inspiring the Personal Assistant group • Productive task management • Enhancing the profile of the Personal Assistant within your • Managing the demands of a high profile clientele organisation • Strategies for carrying out tasks intelligently, quickly and • Managing all relationships effectively and professionally discreetly Irene Hall, Executive Assistant to the CEO Jennifer Oates, Executive Assistant to the BDO Deputy Chief Executive Cabinet and Policy Coordination, 3:40 Afternoon tea & networking Department of the Premier and Cabinet11:10 Morning tea & networking 4:10 Applying emotional intelligence & relationship management11:40 Switching yourself on: Maximise your job satisfaction by • Cultivating workplace relationships to achieve productive unlocking the secrets of your personality type outcomes • Learn how to identify and develop your strengths • Managing up and aligning your position with the boss’ role • Discover your ideal work environment • Understanding and using emotional intelligence • Learn what motivates you to perform at your best Kimberley Smith, Executive Assistant to the Katie Roberts, Director Executive Director, Macroeconomic Group Katie Roberts Career Consulting The Treasury Effective project management to strengthen yourDeveloping effective relationships & a strong efficiencyworking culture 4:40 Nine-to-Five: Project management for people who need12:20 Identifying your career and personal goals and how to to get things done master them • Understand why you are a project manager • Managing potential challenges in both your personal and • Can ‘real’ project management slow you down? professional life • Five project management techniques to help you get more • Building an effective work culture and relationships with done different management styles • Overcoming personal challenges while striving for the Paul Campbell, NSW Chapter President future & Carol Hopper, NSW Chapter Councillor Australian Institute of Project Management Janelle Wilson, Executive Assistant to the CEO Auscoal Superannuation Pty Ltd 5:10 Chair’s closing remarks & close of conference12:50 Zumba demonstration1:00 Networking lunch Early booking discounts apply – the earlier you book the more $$$ you save
  5. 5. Workshops Monday 14th March, 2011 Thursday 17th March, 2011How to manage stress effectively to Developing self-awareness & humanachieve your goals in the workplace relationsPre-Conference Workshop A Post-Conference Workshop BMonday, 14th March, 2011 Thursday, 17th March, 20119.00am – 4.00pm 9.00am – 4.00pmStress is an inevitable part of our working life, but the good Composed of both theoretical and practical training, this workshopnews is that we can overcome the effects of stress to maximise will provide you with the comprehensive skills and key conceptsefficiency. Stress management has become an increasingly of human relations and self-awareness in the practice setting. Thisessential skill-set and this interactive workshop will teach you workshop encompasses a vast range of crucial aspects of innertechniques to help you manage stress effectively so you can start personal development such as goal setting, building confidence,seeing the benefits in your work productivity and satisfaction. improving communication, achieving a greater understanding and treatment of ourselves and others, improving attitudes towardsMaximising efficiency makes sense at both an individual level as yourself, enhancing positive-thinking and self-motivation, as well aswell as at a team level. By establishing strategies for managing techniques for relaxation.your time, physical and mental space, time on the web and howto eliminate distractions, you can maximise your own efficiency. By attending this workshop, you will take away strategies in: • Personal developmentBy attending this workshop, you will learn about: • Goal setting • Building confidence• Recognising the symptoms of stress • Positive-thinking• Strategies to manage stress effectively • Motivation.• Practical techniques to maximise your efficiency. About your workshop leaderAbout your workshop leader Lizzie Wagner Managing DirectorAndrew Ward The Lizzie Group CEO Workplace Incentives & 3 Minute Angels Lizzie Wagner was a finalist in both the Telstra Business Women’s Awards and Lifetime Achievement Award in Andrew Ward is the founder and CEO of Workplace Business. She has over 25 years experience as a trainer, events Incentives and 3 Minute Angels. In 2008, he started manager and promotions manager/presenter in both the fashion3 Minute Angels and due to the company’s success, he created and television industries. She has trained thousands of individualsWorkplace Incentives in 2010. During this workshop, Andrew and corporations in image and presentation; not only for models,will share his ideas on ‘how and why we need to leave crazy for actors, politicians, TV and sporting celebrities and CEOs, but alsogood’. those individuals who just want to feel good and look great.Thank you to our conference partners: ® Early booking discounts apply – the earlier you book the more $$$ you save
  6. 6. The 2nd Annual Registration Page National EA & PA Convention Conference: 15th & 16th March, 2011 Workshops: 14th & 17th March, 2011 Event Prices Register & pay by Register & pay by standard price Tick relevant box 17 Dec 2010 11 Feb 2011 after 11 Feb 2011 $1899+GST $2099+GST $2199+GST 2 Day Conference =$2088.90 =$2308.90 =$2418.90 SAVE $300 SAVE $100 $2999+GST $3199+GST $3399+GST 2 Day Conference + =$3298.90 =$3518.90 =$3738.90 Workshop A or B SAVE $400 SAVE $200 Brochure Code: $3999+GST $4199+GST $4499+GST CC*WEB 2 Day Conference + =$4398.90 =$4618.90 =$4948.90 Workshop A & B SAVE $500 SAVE $300 Audio CD Please send me _____ set(s) $899 + GST = $988.90 If there is a package you require that is not mentioned above, please contact us and we will be happy to provide you with a quote. *GST is charged at 10%. Registration fee includes lunch, refreshments and conference documentation. Please contact us for any special dietary requirements. Full payment must be received prior to the conference to ensure admission. How To Register Delegate Details Please complete: (Please photocopy for additional delegates) Fax: 1300 918 334 DELEGATE ONETel: 1300 316 882 Mail: Delegate Forename: _________________________________________________ Criterion Conferences Pty LtdEmail: PO Box R1478 Delegate Surname: Royal Exchange, NSW 1225 Job Title: ____________________________________________________________ Company/Organisation: _______________________________________________ Team Discounts Email: ______________________________________________________________Register a team of 3-4 – save 10% off the standard priceRegister a team of 5-6 – save 12% off the standard price Telephone: ___________________________ Fax: _________________________Register a team of 7-8 – save 15% off the standard price Postal Address: ______________________________________________________If you want to register a group, please call us on DELEGATE TWO1300 316 882 to coordinate your registration. You Delegate Forename: _________________________________________________Only one discount can be used per booking. can alsoDelegates must be registered at the same Delegate Surname: __________________________________________________ complete thistime from the same company. application Job Title: ____________________________________________________________ Venue online Company/Organisation: _______________________________________________L’Aqua Criterion Conferences recommend staying at Email: ______________________________________________________________Cockle Bay, Darling Harbour201 Sussex Street somerset Darling Harbour, Sydney. Contact Somerset directly on 02 8280 5000 Telephone: ___________________________ Fax: _________________________Sydney NSW 2000 and quote ‘EA/PA Conference’ toTel: (02) 8267 0300 receive your special Postal Address: ______________________________________________________ accommodation rate. Signature:___________________________________________________________Cancellations:Should you be unable to attend, a substitute delegate is welcome at no extra Approving Manager’s Name: __________________________________________charge.The company regrets that no cancellations will be refunded, coursedocumentation will, however, be sent to the delegate. For an event cancelled How To Payby Criterion Conferences registration fees are fully refundable. Number of delegates:____________ Total amount (inc GST) $________________Privacy Policy: Credit card: Visa Mastercard American ExpressAny information provided by you in relation to this conference is collected Bank Transfer (details below) Chequeby Criterion Conferences and will be added to our database with the solepurpose of providing you with information about future conferences and Please make payable to Criterion Conference Pty Ltd & mail to Criterion Conferences,services. If you do not wish to be added, please tick here when you fax PO Box R1478, Royal Exchange, NSW 1225 Quote 4545 on the remittance.back your registration to 1300 918 334. Please invoice meChanges to Conference and Agenda: Cardholder’s name: _______________________________________________________Criterion Conferences reserves the right to alter the programme withoutnotice and is not responsible for any loss or damage or costs incurred as a Card No.: Expiry:__________result of substitution, alteration, postponement or cancellation of any event. Signature:________________________________________________________________Criterion Conferences ABN number: 50 878 562 414 Bank Transfers: Account Name - BSB Code: 032-249 Criterion Conferences Pty Ltd Account Number: 23-2532 Gi12939 Bank Name: Westpac Ref: 4545 Address: SHOP LG 4/5 THE BROADWAY S/C, Broadway, NSW 2007 Website: