3 Classical Approaches to Management Classical Approaches Assumption : People are rational Bureaucratic Orgnaization Max Weber Administrative Principles Henry Fayol Mary Parker Follett Scientific Management Fredrick Taylor The Gilbbreths
The human relations school of thought considers that truly effective control comes from within the individual workers rather than from strict, authoritarian control.
Behavioural Approaches to Management Hawthorne Studies Elton Mayo Theory of Human Needs Abraham Maslow Human Resources Approaches Assumption : People are social and self-actualizing Personality and Organization Chris Argyris Theory X and Theory Y Douglas McGregor
Develops theories about human behavior based on scientific methods and study. Draws from sociology, psychology, anthropology, economics and other disciplines to understand employee behavior and interaction in an organizational setting.
Impacts motivation, communication, leadership and human resource management.
Universalist View (classical perspective) – management concepts are universal
Case View – Each situation is unique.
Contingency View – A manager’s response depends on identifying key variables in an organizational situation. What works in one setting may not work in another. Contingencies include the environment, industry, technology and international cultures.