Writing formal letters

6,152 views
5,684 views

Published on

Published in: Business, Education
0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
6,152
On SlideShare
0
From Embeds
0
Number of Embeds
791
Actions
Shares
0
Downloads
157
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide

Writing formal letters

  1. 1. FORMAL LETTERSLetters of Complaint
  2. 2. CHARACTERISTICS• ADDRESSEE: someone you don’t know• WE TALK ABOUT: work, business or offical subjects• KINDS OF FORMAL LETTERS: What kind of business letter am I writing? Letter of inquiry Letter of application Letter of complaint Letter of regret Thank you letter
  3. 3. LAYOUT
  4. 4. 1. Address + date2. Salutation3. Body4. Complimentary close5. P.S.
  5. 5. 1. ADDRESS & DATE • In the top right corner... - Address and date (leave• In the top left a line between the corner.. address and the date) – Address and date of the person/company Hillcrest Secondary School, you are writing to P.O Box 60453, Livingstone, ZAMBIA 10101 7th February 2004
  6. 6. 2. SALUTATION• The most common salutation in an informal letter is “Dear….”• Note that it is followed by a comma. Dear Mr / Ms Harkness (if you know the name) / Dear Sir or Madam NOT Dear Manager (if you do not know the name).
  7. 7. 3. BODY TOPIC FORMAL REASON (ENCLOSURE) CONTACT4. COMPLIMENTARY CLOSE I look forward to hearing from you. Yoursfaithfully, (if you do not know the name) Yours sincerely, (if you know the name).
  8. 8. STYLE
  9. 9. STRUCTURE AND CONTENT
  10. 10. USEFUL LANGUAGE
  11. 11. SAMPLES
  12. 12. 123 Pine Street Oak Ridge, NJ 07438 October 30, 2005ABC Company345 Spruce StreetWhatever, IL 01233Dear Mr. Brown,Insert the part of the body of the letter here. Thebody of the letter should tell something about whatyou hope to convey.It should also have a closing paragraph in it. Thereshould be at least two sentences per paragraph.Sincerely,Mrs. DeGrawMrs. DeGraw, ChairpersonEnclosure
  13. 13. OTHER RESOURCEShttp://www.writing-lovers.com/informal_letter.htmlhttp://www.xtec.es/~vfeliu/writing/infl2.htm

×