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Succession Planning forAboriginal Communities    10 am Tues Dec 4th, 2012  Infonex 1045 Whitehorse, YT        High Country...
Yukon Demographics2 5% of Cdn landmass 0.1% of Cdn population 34,000 population  70% located in  Whitehorse  17 rural c...
Trivia Question• How many moose are there?• How many brown bears?• How many black bears?
50,000         10,000   6,000-                  7,000
Agenda5   When and how to start succession planning   How to identify candidates and prepare new    leaders   Ensure su...
6    Do you have any workplace issues we     can try and solve for you in this     session?                      CG Hylton...
Trends in demographics are    heightening need for succession7    planning       Underlying         Aging population    ...
2000 US Population8    % 55 years +                                                     Red = >25% of the state           ...
2005 US Population9    % 55 years +                                                     Red = >25% of the state           ...
2010 US Population10    % 55 years +                                                      Red = >25% of the state         ...
11     Source: http://www.howestreet.com/articles/index.php?article_id=6474                                       CG Hylto...
Average Annual Growth Rate of the Labour Force4.03.53.02.52.01.51.00.50.0      1955- 1960- 1965- 1970- 1975- 1980- 1985- 1...
Yukon Aboriginal Pop, 2001140012001000 800                                                                                ...
When and how to start succession planning14      Planning can start at date of hire      Focus usually on Senior Positio...
How to identify candidates and prepare new leaders15      Have you done a skills inventory      Staff and nation members...
Ensure succession planning will16     meet business needs: creating     the goals and objectives of the     planning proce...
Executive Summary CCP17  Negotiating agreements is always difficult  Your programs are geared to your population   numbe...
What is CCP18      Term used by INAC in 2004 for a       process to achieve community       consensus around various land...
INAC CCP Handbook19      Produced in 2004      Based on experience of 5 BC first       nations      The Okanagan, Lytto...
What is comprehensive20     community planning?                    CG Hylton
How to identify best process for21   your community  You know what your goals are: fully   funded 5 year agreements,   in...
Using CCP as a negotiating     strategy – you will be able to22     say all our projections based on data we get from  go...
Negotiating Strategy (ctd)23      Our programs and services are based on       terms and conditions for service which are...
To recap24  You and the Agencies have defined the   services required,  Agencies have provided you with our   own demogr...
How does this tie in to Ethics25  You are governed by Boards and   Chief & Council  All are subject to continuous   comm...
Easier for Boards & Councils togovern26      CCP gives your leadership the       information they need about       commun...
What type of Data?27  Your population Demographics  Demand for service / Supply of   service available  How you are pla...
CCP & Succession Planning28      Shows what services exist now, what     services will be needed in the future =     Gap ...
Succession Plan Gap Analysis29  Which individuals may leave & when?  Which new positions will be required to   support t...
30…so if you have amessage forsomeone, you writeit on a piece ofpaper and put it onhis fridge with thesemagnets. It’s just...
Succession Planning31  Starts from a people perspective (vs.   filling new positions)  Not a one-time stand alone projec...
Emerging Issues32    Training program success    Need to tie in to personal needs of staff    Turn the HR manual up sid...
Traditional Succession Planning33     Replacement Planning• Focus is limited to Exec levels• Focus is on identifying immed...
A New Approach34 • Focus is on key positions at all levels • Focus on development of talent for longer term • Developing p...
Benefits of Succession     Planning and Management35        Employee engagement through learning and         career devel...
36     Community Skills Inventory      Detailed data on member skills      Useful for funders when they call      Usefu...
Summary37        5 Step Process                          CG Hylton Inc
Summary:38   Step 1. ID Key Positions     Key areas        Groups of positions that are the         focus of succession p...
What positions do you have39     trouble with?                    CG Hylton Inc
40     Key positions        Exert critical influence on         operational or strategic activities        Specialized e...
2. Identify capabilities for key41     positions and areas Identify knowledge, skills, abilities or  competencies to achi...
The Mapping Process42    Visit Manager & key positions    Discuss career plans, training needs and     specific plans  ...
What does your conversation43     with ees look like?                    CG Hylton Inc
Performance Management44     Made Easy        Ask the ee to describe what someone would         look like doing their job...
3. Identify interested employees     and assess against capabilities45  Develop employee profiles  Create skills invento...
Internal Hiring Fair46        Any idea what this is?        Why would it be beneficial?        Who could you invite to ...
4. Develop succession and     knowledge transfer plans47    Identify critical development experiences    Tailor learning...
Typical Career Pathway in48     Community        Training        Experience / apprenticeship        Entry level job    ...
YKHC Career Pathway49        The intent of YKHC’s Career Pathways         program, under the Alaska Health Education     ...
50    The Youth Focus under Career Pathways     includes efforts such as:    Career Fairs in Bethel and Villages    Bro...
Adult Learners51        The Adult Learners track is focused on adults         who demonstrate interest in careers in heal...
Adult Learners52    We provide information about scholarship     opportunities sponsored by YKHC , and     encourage stud...
Adult Learners53    Adults actively participating in career fairs    Upon request, we assist adults seeking information ...
5. Evaluate Results54    Do new employees in key positions perform     effectively?    Are qualified employees ready to ...
Does anyone have any     experience with Succession55     Planning        How did it work out?        What were the obst...
Completed Succession Plan 156     Position         Encumbent Successor 1               Successor 2     Ec Dev Officer   Ja...
Completed Succession Plan 257     Position   Encumbent   Success   Current Assessment                            or     Ba...
Succession Plan or Replacement58     Plan      If you have high turnover      You may find that your replacement       p...
What did we miss?59    When and how to start succession planning    How to identify candidates and prepare new     leade...
Do you need funds for this?60                     CG Hylton Inc
Cost Savings with ASO Plan61        Administration        Claims processing        Reserves        No premium tax of 2...
200 Employee Example62 200 Estimated Insured             Insured ASO ASO Admin Ees Claims Admin IBNR Admin Admin          ...
500 Employee Example63 500 Estimated Insured              Insured       ASO ASO Admin Ees Claims Admin IBNR Admin         ...
1,000 Employee Example641000 Estimated Insured                 Insured ASO ASO Admin Ees Claims Admin             IBNR Adm...
Thank you! Any Questions?     Tel 800 449 5866     chris@hylton.ca
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Succession Planning

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When and how to start succession planning
How to identify candidates and prepare new leaders
Ensure succession planning will meet business needs: creating the goals and objectives of the planning process
Monitoring and evaluating
Talent development: identifying training gaps
Engaging leadership in the process: how to use current management to prepare and support their successors

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  • Source: Julie Belley 
  • In 2004, five First Nations embarked on a journey to develop comprehensive community plans. Special thanks to the members of the First Nations/INAC Comprehensive Community Planning Working Group ("the Rockets") for their insight, wisdom and enthusiasm regarding planning and sustainable First Nation communities.
  • What is comprehensive community planning?Comprehensive community planning is a holistic process undertaken with broad community participation. A comprehensive approach:enables the community to establish a vision for its future and implement projects to achieve this visionhelps to ensure that community projects and programs are thought through, make sense and are the best use of resourcesintegrates and links all other plans the community has produced Processes that are driven by the community, for the community are most effective at achieving positive change. That's why the comprehensive community planning process is inclusive and represents the perspectives of all members, whether they reside within or outside the community. All members of the community, including Elders, youth, and family representatives, can offer unique and valuable perspectives on community needs, values and priorities.A comprehensive community plan addresses key planning areas, all of which are interrelated and interdependent: governance, land and resources, health, infrastructure development, culture, social issues, and the economy. Consideration of all key planning areas through one unified process defines community planning as a holistic and integrated exercise that can lead to sustainable development.
  • …so if you have a message for someone, you write it on a piece of paper and put it on his fridge with these magnets. It’s just until we get our email system fixed.
  • Our efforts with Adult Learners in the YK Delta include:We provide information about scholarship opportunities sponsored by YKHC , and encourage students to seek additional funding opportunities they may be eligible for in our health network and through regional, tribal, state, and federal partnerships.The Human Resources staff has met its annual goal of 500 encounters with Adult Learners over the last three years.
  • Transcript of "Succession Planning"

    1. 1. Succession Planning forAboriginal Communities 10 am Tues Dec 4th, 2012 Infonex 1045 Whitehorse, YT High Country Inn Chris Hylton, MA 800 449-5866 chris@hylton.ca
    2. 2. Yukon Demographics2 5% of Cdn landmass 0.1% of Cdn population 34,000 population 70% located in Whitehorse 17 rural communities range in size from 50 to 2,000 population CG Hylton Inc
    3. 3. Trivia Question• How many moose are there?• How many brown bears?• How many black bears?
    4. 4. 50,000 10,000 6,000- 7,000
    5. 5. Agenda5 When and how to start succession planning How to identify candidates and prepare new leaders Ensure succession planning will meet business needs: creating the goals and objectives of the planning process Monitoring and evaluating Talent development: identifying training gaps Engaging leadership in the process: how to use current management to prepare and support their CG Hylton Inc successors
    6. 6. 6 Do you have any workplace issues we can try and solve for you in this session? CG Hylton Inc
    7. 7. Trends in demographics are heightening need for succession7 planning  Underlying  Aging population  Trends to earlier retirement  Slower labour force growth CG Hylton Inc
    8. 8. 2000 US Population8 % 55 years + Red = >25% of the state Green = 22%-24.99% Yellow = 20%-21.99% Blue= <20% Source: US Census Bureau, 2000 CG Hylton Inc
    9. 9. 2005 US Population9 % 55 years + Red = >25% of the state Green = 22%-24.99% Yellow = 20%-21.99% Blue= <20% Source: US Census Bureau, 2000 CG Hylton Inc
    10. 10. 2010 US Population10 % 55 years + Red = >25% of the state Green = 22%-24.99% Yellow = 20%-21.99% Blue= <20% Source: US Census Bureau, 2000 CG Hylton Inc
    11. 11. 11 Source: http://www.howestreet.com/articles/index.php?article_id=6474 CG Hylton Inc
    12. 12. Average Annual Growth Rate of the Labour Force4.03.53.02.52.01.51.00.50.0 1955- 1960- 1965- 1970- 1975- 1980- 1985- 1990- 1995- 2000- 2005- 2010- 2015- 2020- 2025- 1959 1964 1969 1974 1979 1984 1989 1994 1999 2004 2009 2014 2019 2024 2029 Source: The Canadian Labour and Business Centre
    13. 13. Yukon Aboriginal Pop, 2001140012001000 800 Series 600 400 200 0 0-4 5-9 10-14 15-19 20-24 25-34 35-44 45-54 55-64 >65
    14. 14. When and how to start succession planning14  Planning can start at date of hire  Focus usually on Senior Positions  But should be applied in key positions at all levels  Mentoring and developing ees within the organization CG Hylton Inc
    15. 15. How to identify candidates and prepare new leaders15  Have you done a skills inventory  Staff and nation members  Are you doing career planning as part of your performance appraisal  What leaders will you be looking for CG Hylton Inc
    16. 16. Ensure succession planning will16 meet business needs: creating the goals and objectives of the planning process  Are you familiar with comprehensive community planning? CG Hylton Inc
    17. 17. Executive Summary CCP17  Negotiating agreements is always difficult  Your programs are geared to your population numbers and demand which varies largely by age  You have detailed population data  You know your population ages 1 year each year  You can develop programs to meet the changing demographics of your population CG Hylton
    18. 18. What is CCP18  Term used by INAC in 2004 for a process to achieve community consensus around various land and resource issues  Normally used for resolving land and resource issues but useful in planning for all areas CG Hylton
    19. 19. INAC CCP Handbook19  Produced in 2004  Based on experience of 5 BC first nations  The Okanagan, Lytton, Squiala, We Wai Kai (Cape Mudge) and Yekooche First Nations CG Hylton
    20. 20. What is comprehensive20 community planning? CG Hylton
    21. 21. How to identify best process for21 your community  You know what your goals are: fully funded 5 year agreements, increased jobs, build capacity, promote healing, link to community needs…  Then work backwards to say how this will be accomplished CG Hylton
    22. 22. Using CCP as a negotiating strategy – you will be able to22 say all our projections based on data we get from government agencies, validated by us our staffing levels are based on meeting this demand to meet your requirements here are our projected costs based on our staffing costs here are our projected costs based on typical staffing costs paid to our staff of a local town or municipality or government agency CG Hylton
    23. 23. Negotiating Strategy (ctd)23  Our programs and services are based on terms and conditions for service which are spelled out in our agreements with government agencies  Our CCP has indicated our needs in great detail  Our CCP tells us our community buys in  Gives more strength to your 5 year funding requests CG Hylton  Provides more information to the funder
    24. 24. To recap24  You and the Agencies have defined the services required,  Agencies have provided you with our own demographic data,  You have surveyed our community and determined the needs  Here is your plan to meet the needs  Here are the funding levels required CG Hylton
    25. 25. How does this tie in to Ethics25  You are governed by Boards and Chief & Council  All are subject to continuous community requests and constant scrutiny  So how does CCP make it easy for Boards and Elected Officials to govern and avoid conflicts? CG Hylton
    26. 26. Easier for Boards & Councils togovern26  CCP gives your leadership the information they need about community needs  CCP gives your leaders information about how your departments are planning on meeting community needs  Data is king, use the data like any CG Hylton
    27. 27. What type of Data?27  Your population Demographics  Demand for service / Supply of service available  How you are planning to meet the demant  How much your programs are going to cost CG Hylton
    28. 28. CCP & Succession Planning28  Shows what services exist now, what services will be needed in the future = Gap  Encourages dept or service to develop business plans to meet the needs  Using data sources which you have and perhaps are not using currently  Builds commitment which in turn builds community CG Hylton Inc
    29. 29. Succession Plan Gap Analysis29  Which individuals may leave & when?  Which new positions will be required to support the CC Plan?  Which positions have become obsolete  What skills and knowledge will need to be developed for new programs  How can we empower our community members to step up to the plate CG Hylton Inc
    30. 30. 30…so if you have amessage forsomeone, you writeit on a piece ofpaper and put it onhis fridge with thesemagnets. It’s justuntil we get ouremail system fixed. CG Hylton Inc
    31. 31. Succession Planning31  Starts from a people perspective (vs. filling new positions)  Not a one-time stand alone project– to be successful, requires dialogue, feedback, interventions tailored to each individual  Goal to optimize the contribution of every Manager as a means of achieving excellence at the highest CG Hylton Inc level of the org
    32. 32. Emerging Issues32  Training program success  Need to tie in to personal needs of staff  Turn the HR manual up side down  Ee focused Job Descriptions  Ee focused Performance Appraisals  Ee focused Career Development  Ee focused service delivery CG Hylton Inc
    33. 33. Traditional Succession Planning33 Replacement Planning• Focus is limited to Exec levels• Focus is on identifying immediate and short-term replacements• Plans are limited to identifying one or twopotential successors senior positions• Plans are linked to individual job requirements• Potential candidates are identified basedsolely on feedback from their immediatesupervisor• Succession planning isCG Hylton Inc in isolation from done
    34. 34. A New Approach34 • Focus is on key positions at all levels • Focus on development of talent for longer term • Developing pools of talent for key positions • Linked to building competencies/ skills for current & future business needs • Systematic process used to assess candidates based on feedback from multiple perspectives and sources of information • Processes are in place to integrate succession planning with other human Hylton Inc CG resources activities
    35. 35. Benefits of Succession Planning and Management35  Employee engagement through learning and career development  Pools of candidates are ready to fill key areas and positions  Managers gain appreciation of employee desires  Created more seamless staffing CG Hylton Inc
    36. 36. 36 Community Skills Inventory  Detailed data on member skills  Useful for funders when they call  Useful for negotiations with funders  Does anyone have a community skills inventory of their members? CG Hylton Inc
    37. 37. Summary37  5 Step Process CG Hylton Inc
    38. 38. Summary:38 Step 1. ID Key Positions Key areas  Groups of positions that are the focus of succession planning efforts CG Hylton Inc
    39. 39. What positions do you have39 trouble with? CG Hylton Inc
    40. 40. 40 Key positions  Exert critical influence on operational or strategic activities  Specialized expertise/difficult to fill  Takes time and commitment to develop  How have you managed?  Partner with educational institutions? CG Hylton Inc
    41. 41. 2. Identify capabilities for key41 positions and areas Identify knowledge, skills, abilities or competencies to achieve business goals Ensure job description and merit criteria are up-to-date Speak to incumbents Communicate capabilities to feeder employees so they can better tailor learning plans CG Hylton Inc
    42. 42. The Mapping Process42 Visit Manager & key positions Discuss career plans, training needs and specific plans Managers identify high potential successors Put succession planning right in performance process CG Hylton Inc
    43. 43. What does your conversation43 with ees look like? CG Hylton Inc
    44. 44. Performance Management44 Made Easy  Ask the ee to describe what someone would look like doing their job at a “competent” level  Ask the ee to describe what someone would look like doing their job at a “master” level  Compare and contrast the ee’s level  Ask them what would it take for the ee to become a master  Education, training, mentoring, financial incentives  Train your managers CG Hylton Inc
    45. 45. 3. Identify interested employees and assess against capabilities45  Develop employee profiles  Create skills inventory/database  Encourage employee/manager discussions to identify interests in key positions/areas  Inform your leadership team  Conduct talent review meetings  Use multiple forms of assessment to minimize subjectivityCG Hylton Inc
    46. 46. Internal Hiring Fair46  Any idea what this is?  Why would it be beneficial?  Who could you invite to have a booth? CG Hylton Inc
    47. 47. 4. Develop succession and knowledge transfer plans47  Identify critical development experiences  Tailor learning plans to current and future business needs  Use special projects/assignments to “stretch” employees’ abilities  Encourage mentoring, coaching, and job shadowing  Create templates to save critical knowledge  Make use of staffing options (for example, Silo Pay Plan) CG Hylton Inc
    48. 48. Typical Career Pathway in48 Community  Training  Experience / apprenticeship  Entry level job  Continuing education  Middle level job  Continuing education  Senior level job CG Hylton Inc
    49. 49. YKHC Career Pathway49  The intent of YKHC’s Career Pathways program, under the Alaska Health Education Center (AHEC) is to encourage the promotion of health careers for for our region’s youth and Adult Learners. CG Hylton Inc
    50. 50. 50 The Youth Focus under Career Pathways includes efforts such as: Career Fairs in Bethel and Villages Brown Bag Luncheons in the Classrooms Job Shadows Dual Credit Courses Scholarship Opportunities Our annual goal is to reach 500 youth each year to encourage careers in the health field.. CG Hylton Inc
    51. 51. Adult Learners51  The Adult Learners track is focused on adults who demonstrate interest in careers in health.  Our goal is to engage at least 500 Adult Learners each year, seeking information about possible health careers, as well as engaging in opportunities to pursue a career in the health industry. CG Hylton Inc
    52. 52. Adult Learners52 We provide information about scholarship opportunities sponsored by YKHC , and encourage students to seek additional funding opportunities they may be eligible for in our health network and through regional, tribal, state, and federal partnerships. The Human Resources staff has met its annual goal of 500 encounters with Adult Learners over the last three years. CG Hylton Inc Source: http://www.ykhc.org/careers/career-
    53. 53. Adult Learners53 Adults actively participating in career fairs Upon request, we assist adults seeking information and resources regarding local college or technical training We provide scholarship information about pertinent health career opportunities when available. We promote job and encourage scholarship opportunities for numerous career fields such as Dental Health Aides, Behavioral Health Aides, Community Health Aide Practitioner, Certified CG Hylton Inc Nursing Assistants, Home Care Attendants, First
    54. 54. 5. Evaluate Results54 Do new employees in key positions perform effectively? Are qualified employees ready to compete for key positions? Are designated group members adequately represented among feeder groups for key positions and areas? Are skill inventories and/or ee profiles up-to- date? Is the succession plan reviewed following organization changes? CG Hylton Inc
    55. 55. Does anyone have any experience with Succession55 Planning  How did it work out?  What were the obstacles  What did you learn? CG Hylton Inc
    56. 56. Completed Succession Plan 156 Position Encumbent Successor 1 Successor 2 Ec Dev Officer Jason Shane Candice Training Treaty Rights Public speaking, Economics communications Business planning Grant writing Business planning Mentoring Jason, Tyler Jason, Tyler CG Hylton Inc
    57. 57. Completed Succession Plan 257 Position Encumbent Success Current Assessment or Band Jason Shane Most senior and Manager experienced leadership team member. Often relieves for Mgr. Has high level of understanding, political awareness and strong support from staff. Best in house candidate. CG Hylton Inc
    58. 58. Succession Plan or Replacement58 Plan  If you have high turnover  You may find that your replacement plan does not work out, the person has left  Solution? Build a larger pool to draw from! CG Hylton Inc
    59. 59. What did we miss?59 When and how to start succession planning How to identify candidates and prepare new leaders Ensure succession planning will meet business needs: creating the goals and objectives of the planning process Monitoring and evaluating Talent development: identifying training gaps Engaging leadership in the process: how to use current management to prepare and support their CG Hylton Inc successors
    60. 60. Do you need funds for this?60 CG Hylton Inc
    61. 61. Cost Savings with ASO Plan61  Administration  Claims processing  Reserves  No premium tax of 2% CG Hylton
    62. 62. 200 Employee Example62 200 Estimated Insured Insured ASO ASO Admin Ees Claims Admin IBNR Admin Admin TotalHealth $199,750 22.00% 5.75% $55,431 19.20% $43,945 $11,486 $28,365Dental $191,750 20.00% 4.60% $47,171 13.40% $38,350 $8,820.50 $102,601 $16,107 $44,471.50 Savings: $58,129.63 CG Hylton
    63. 63. 500 Employee Example63 500 Estimated Insured Insured ASO ASO Admin Ees Claims Admin IBNR Admin Admin TotalHealth $499,375 16.60% 5.75% 14.20% $82,896 $28,714 $70,911Dental $479,375 14.70% 4.60% 9.80% $70,468 $22,051.25 $204,130 $46,979 $117,890.00 Savings: $86,239.69 CG Hylton
    64. 64. 1,000 Employee Example641000 Estimated Insured Insured ASO ASO Admin Ees Claims Admin IBNR Admin Admin TotalHealth $998,750 12.20% 5.75% 11.70% $121,848 $57,428 $116,854Dental $958,750 10.40% 4.60% 7.10% $99,710 $44,102.50 $323,088 $68,071 $184,925.00 Savings: $138,163.13 CG Hylton
    65. 65. Thank you! Any Questions? Tel 800 449 5866 chris@hylton.ca
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