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Please phrase your question in the form of feedback....

by Librarian of the Ernst Mayr Library at Harvard University on Oct 29, 2013

  • 228 views

In 2009/2010, the Biodiversity Heritage Library and BHL-Europe requested user feedback with a targeted and fairly complex user survey. Changes to the BHL interface and features were made based on the ...

In 2009/2010, the Biodiversity Heritage Library and BHL-Europe requested user feedback with a targeted and fairly complex user survey. Changes to the BHL interface and features were made based on the results of these surveys. Since 2011, BHL staff have interviewed 32 users and published these interviews on the BHL blog. Who has been interviewed? What do they like and what would they like to see change? What issues have been addressed by interface and backend changes? Are there common themes presented by the users and have these themes changed since 2009? I will summarize and sort user comments. Feedback is always welcome through the feedback link (http://www.biodiversitylibrary.org/contact) at (http://www.biodiversitylibrary.org/). What should we be aiming for next? We are asking you for your thoughts now and would welcome ideas on other ways gather your suggestions. One potentially new direction is to move from being a trusted, bounded resource to a comprehensive resource providing external links to other biodiversity information providers and external links to citations with no full text. Please phrase your question in the form of feedback….

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Please phrase your question in the form of feedback.... Please phrase your question in the form of feedback.... Presentation Transcript