Empowering SMB Firms Introducing  RCare TM  Solutions September 18, 2009 Win Customers. Streamline Operations. Collaborate...
Focus Areas for SMB Firms <ul><li>Win Customers </li></ul><ul><ul><li>Identity, Marketing and Online Sales </li></ul></ul>...
Solutions & Services to Win Customers <ul><li>RCare TM   Site </li></ul><ul><li>RCare TM   CRM </li></ul><ul><li>RCare TM ...
Solutions & Services to Streamline Operations <ul><li>RCare TM   Web-TimeSheet </li></ul><ul><li>RCare TM   Network </li><...
Solutions & Services to Collaborate Globally <ul><li>Total Desktop Support tool in  RCare TM   Network </li></ul><ul><li>R...
RCare TM   Site Showcase Featured Projects September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
RCare TM   Site Spam Protected Links to Key Contacts September 18, 2009 Win Customers. Streamline Operations. Collaborate ...
RCare TM   Site Online Form Eliminates Need for Email Client September 18, 2009 Win Customers. Streamline Operations. Coll...
RCare TM   Site Professionally Styled Navigation Menu September 18, 2009 Win Customers. Streamline Operations. Collaborate...
RCare TM   Site Professional Typography Enhances Visual Appeal September 18, 2009 Win Customers. Streamline Operations. Co...
RCare TM   Site Navigable List of Articles RSS Feeds for Changing Content September 18, 2009 Win Customers. Streamline Ope...
RCare TM   Site PayPal Integration for Online Product Sales September 18, 2009 Win Customers. Streamline Operations. Colla...
RCare TM   Site Deliver Restricted Content Through Login September 18, 2009 Win Customers. Streamline Operations. Collabor...
RCare TM   CRM Track Business Development Lifecycle from Leads to Contracts to Project Tasks September 18, 2009 Win Custom...
RCare TM   Issue-Tracker Track Service Requests and Deliver Status Online September 18, 2009 Win Customers. Streamline Ope...
RCare TM   Web-TimeSheet Provides Space for Daily Activity Log September 18, 2009 Win Customers. Streamline Operations. Co...
RCare TM   Web-TimeSheet Add Tasks to TimeSheet by Enabling Them September 18, 2009 Win Customers. Streamline Operations. ...
RCare TM   Network  (Critical Network Infrastructure) <ul><li>What It Is </li></ul><ul><ul><li>Hosted Monitoring and Remot...
RCare TM   Network  (Critical Network Infrastructure) Patches Deployed and Monitored Remotely September 18, 2009 Win Custo...
RCare TM   Network  (Critical Network Infrastructure) Control Over Hours for NOC September 18, 2009 Win Customers. Streaml...
RCare TM   Network  (Critical Network Infrastructure) Site Access to Distributed Resources September 18, 2009 Win Customer...
RCare TM   Network  (Critical Network Infrastructure) Diagnostic System Performance Logs September 18, 2009 Win Customers....
RCare TM   Network  (Critical Network Infrastructure) Remote Local September 18, 2009 Win Customers. Streamline Operations...
RCare TM   Network  (Critical Network Infrastructure) Run Applications on a Remote Computer September 18, 2009 Win Custome...
RCare TM   Backup <ul><li>Basic Package </li></ul><ul><ul><li>Uses off-the-shelf stand-alone NAS Drives (onsite) </li></ul...
RCare TM   CADD and BIM <ul><li>Drafting Services for Capacity Enhancement </li></ul><ul><ul><li>AutoCAD/MicroStation Draf...
TDS Tool for Secure File and Desktop Sharing Desktop Sharing File Sharing September 18, 2009 Win Customers. Streamline Ope...
Cloud Services from Microsoft and Google <ul><li>System Configuration </li></ul><ul><ul><li>Changes to Domain Records to E...
Proposal Development Collaboration Hosted Storage for Unlimited Users and Unlimited Projects / Proposals September 18, 200...
Background on RAM September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally. <ul><li>History </li></ul...
Maryland Mining Database September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
Environmental Monitor’s Toolkit September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
Highway Cost Estimating System September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
Vendor Partnerships <ul><li>Microsoft Registered Partner </li></ul><ul><li>Bentley Enterprise Developer </li></ul><ul><li>...
Process for Selecting Winning Entry September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
We Look Forward to Hearing From You RAM Consulting Corporation 21525 Ridgetop Circle, Suite 270 Dulles, VA 20166 Phone:703...
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Introducing RCare Solutions

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Introducing RCare Solutions

  1. 1. Empowering SMB Firms Introducing RCare TM Solutions September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  2. 2. Focus Areas for SMB Firms <ul><li>Win Customers </li></ul><ul><ul><li>Identity, Marketing and Online Sales </li></ul></ul><ul><ul><li>Opportunity and Sales Lead Tracking </li></ul></ul><ul><ul><li>Customer Service </li></ul></ul><ul><li>Streamline Operations </li></ul><ul><ul><li>Time Tracking, Invoicing and Bookkeeping </li></ul></ul><ul><ul><li>Desktops and Servers </li></ul></ul><ul><ul><li>Disaster Recovery and Business Continuity </li></ul></ul><ul><ul><li>Accounting and Bookkeeping Support </li></ul></ul><ul><ul><li>CAD Drafting and BIM Services </li></ul></ul><ul><li>Collaborate Globally </li></ul><ul><ul><li>TDS Tool </li></ul></ul><ul><ul><li>Microsoft BPOS / Google Apps </li></ul></ul><ul><ul><li>SharePoint / Document Management </li></ul></ul>September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  3. 3. Solutions & Services to Win Customers <ul><li>RCare TM Site </li></ul><ul><li>RCare TM CRM </li></ul><ul><li>RCare TM Issue-Tracker </li></ul>September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  4. 4. Solutions & Services to Streamline Operations <ul><li>RCare TM Web-TimeSheet </li></ul><ul><li>RCare TM Network </li></ul><ul><li>RCare TM Backup </li></ul><ul><li>RCare TM Setup for Peachtree </li></ul><ul><li>RCare TM CADD and BIM </li></ul>September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  5. 5. Solutions & Services to Collaborate Globally <ul><li>Total Desktop Support tool in RCare TM Network </li></ul><ul><li>RCare TM Setup for Google Apps (Std, Edu and Premium) </li></ul><ul><li>RCare TM Setup for Microsoft BPOS </li></ul><ul><li>Consulting for hosted SharePoint & Doc Management </li></ul>September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  6. 6. RCare TM Site Showcase Featured Projects September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  7. 7. RCare TM Site Spam Protected Links to Key Contacts September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  8. 8. RCare TM Site Online Form Eliminates Need for Email Client September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  9. 9. RCare TM Site Professionally Styled Navigation Menu September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  10. 10. RCare TM Site Professional Typography Enhances Visual Appeal September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  11. 11. RCare TM Site Navigable List of Articles RSS Feeds for Changing Content September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  12. 12. RCare TM Site PayPal Integration for Online Product Sales September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  13. 13. RCare TM Site Deliver Restricted Content Through Login September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  14. 14. RCare TM CRM Track Business Development Lifecycle from Leads to Contracts to Project Tasks September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  15. 15. RCare TM Issue-Tracker Track Service Requests and Deliver Status Online September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  16. 16. RCare TM Web-TimeSheet Provides Space for Daily Activity Log September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  17. 17. RCare TM Web-TimeSheet Add Tasks to TimeSheet by Enabling Them September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  18. 18. RCare TM Network (Critical Network Infrastructure) <ul><li>What It Is </li></ul><ul><ul><li>Hosted Monitoring and Remote Service Delivery Platform </li></ul></ul><ul><ul><li>Leverages Total Desktop Support (TDS) Tool </li></ul></ul><ul><ul><li>Delivers Windows Patches & Virus/Spyware Protection </li></ul></ul><ul><li>How to Get Started </li></ul><ul><ul><li>Commission a 4-Week Assessment Effort </li></ul></ul><ul><ul><li>Take Advantage of 90-Day No-Commitment Trial </li></ul></ul><ul><ul><li>Log Service Needs Through Issue-Tracker ($500 Allowance) </li></ul></ul><ul><li>How It Works </li></ul><ul><ul><li>Managed Delivery of Windows/Virus/TDS Updates </li></ul></ul><ul><ul><li>Proactive Monitoring of Health of Desktops and Servers </li></ul></ul><ul><ul><li>Issue-Based Service Engagement </li></ul></ul>September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  19. 19. RCare TM Network (Critical Network Infrastructure) Patches Deployed and Monitored Remotely September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  20. 20. RCare TM Network (Critical Network Infrastructure) Control Over Hours for NOC September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  21. 21. RCare TM Network (Critical Network Infrastructure) Site Access to Distributed Resources September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  22. 22. RCare TM Network (Critical Network Infrastructure) Diagnostic System Performance Logs September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  23. 23. RCare TM Network (Critical Network Infrastructure) Remote Local September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  24. 24. RCare TM Network (Critical Network Infrastructure) Run Applications on a Remote Computer September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  25. 25. RCare TM Backup <ul><li>Basic Package </li></ul><ul><ul><li>Uses off-the-shelf stand-alone NAS Drives (onsite) </li></ul></ul><ul><ul><li>Needs PC/Server always on to run scheduled tasks </li></ul></ul><ul><ul><li>Cloud storage (personal) for business-critical data </li></ul></ul><ul><ul><li>Access through connected systems or admin console </li></ul></ul><ul><ul><li>We purchase, connect, test and also train admin </li></ul></ul><ul><li>Advanced Package </li></ul><ul><ul><li>Uses managed NAS for proactive notifications </li></ul></ul><ul><ul><li>Typically rack-installed (onsite, offsite, and cloud) </li></ul></ul><ul><ul><li>Enterprise backup software agents </li></ul></ul><ul><ul><li>Supports bare-metal restore </li></ul></ul><ul><ul><li>Customizable and scalable to meet evolving needs </li></ul></ul>September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  26. 26. RCare TM CADD and BIM <ul><li>Drafting Services for Capacity Enhancement </li></ul><ul><ul><li>AutoCAD/MicroStation Drafting and GIS Mapping </li></ul></ul><ul><ul><li>File Format and Raster/Vector Conversion </li></ul></ul><ul><ul><li>Structural, Architectural, MOT Plans, BIM </li></ul></ul><ul><li>Corporate or Project-Based CADD Management </li></ul><ul><ul><li>Corporate Standards Management </li></ul></ul><ul><ul><li>Client Standards Compliance Checking </li></ul></ul><ul><ul><li>Network Workspaces for Centralized Control </li></ul></ul><ul><li>Remote Issue-Based Service Delivery </li></ul><ul><ul><li>Over-the-Shoulder Help Using Tools </li></ul></ul><ul><ul><li>Troubleshooting Pesky CADD Issues </li></ul></ul>September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  27. 27. TDS Tool for Secure File and Desktop Sharing Desktop Sharing File Sharing September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  28. 28. Cloud Services from Microsoft and Google <ul><li>System Configuration </li></ul><ul><ul><li>Changes to Domain Records to Enable Services </li></ul></ul><ul><ul><li>Account Migration and Control Panel Setup </li></ul></ul><ul><ul><li>Verification of Cloud Service Activation </li></ul></ul><ul><li>Integration and Training </li></ul><ul><ul><li>Onsite Demonstration of Services </li></ul></ul><ul><ul><li>Consultation on Integration of Services for Tasks </li></ul></ul><ul><ul><li>Remote Issue-Based Service Delivery </li></ul></ul>September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  29. 29. Proposal Development Collaboration Hosted Storage for Unlimited Users and Unlimited Projects / Proposals September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  30. 30. Background on RAM September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally. <ul><li>History </li></ul><ul><ul><li>Founded in 2001 </li></ul></ul><ul><ul><li>Passionate about technology’s value to businesses </li></ul></ul><ul><ul><li>In this location since 2005 </li></ul></ul><ul><ul><li>Recipient of awards from DOT and FHWA </li></ul></ul><ul><li>Government-Focused Services </li></ul><ul><ul><li>IT Services </li></ul></ul><ul><ul><li>Engineering Services </li></ul></ul><ul><li>Adding Services to Assist SMBs to </li></ul><ul><ul><li>Win Customers </li></ul></ul><ul><ul><li>Streamline Operations </li></ul></ul><ul><ul><li>Collaborate Globally </li></ul></ul>
  31. 31. Maryland Mining Database September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  32. 32. Environmental Monitor’s Toolkit September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  33. 33. Highway Cost Estimating System September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  34. 34. Vendor Partnerships <ul><li>Microsoft Registered Partner </li></ul><ul><li>Bentley Enterprise Developer </li></ul><ul><li>LogMeIn Affiliate Partner </li></ul><ul><li>Zenith 24x7 IT Support Partner </li></ul><ul><li>Socket TimeSheet TM Reseller </li></ul><ul><li>Open Source Solution Relationships </li></ul>September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  35. 35. Process for Selecting Winning Entry September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.
  36. 36. We Look Forward to Hearing From You RAM Consulting Corporation 21525 Ridgetop Circle, Suite 270 Dulles, VA 20166 Phone:703-766-2820 Internet: www.ram-corp.com [email_address] September 18, 2009 Win Customers. Streamline Operations. Collaborate Globally.

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