Published on

Hi Ryan,

Can you please save this presentation to the laptop desktop that you are preparing for Claudio Espino?

Thank You!!!
Lori Lamb

  • Be the first to comment

  • Be the first to like this

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide


  1. 1. Identity Theft Awareness and Prevention Presented by: Lori Lamb - Credit Education Supervisor Promoting Financial Literacy
  2. 2. About Springboard Springboard is a non-profit organization founded in 1974.  We offer personal financial education and assistance with money, credit, and debt management through educational programs and confidential counseling. 
  3. 3. About Springboard Accredited by the Council on Accreditation (COA)  Member of the National Foundation for Credit Counseling (NFCC)  Approved by the Department of Housing and Urban Development (HUD)  Member of the Better Business Bureau (BBB) 
  4. 4. Our Services Credit and Debt Counseling Financial Education Programs – Seminars, Online courses and Materials Debt Management Plans Homeowner Assistance (Foreclosure Prevention) Rental Counseling First Time Home Buyer Education Seminars Student Loan Counseling Reverse Mortgage Counseling Pre-Bankruptcy Budget and Credit Counseling Pre-Discharge Financial Management Instructional Course
  5. 5. Introduction Identity Theft has been the number one complaint filed with the Federal Trade Commission for the past eleven years. In 2009 11.1 million In 2010 8.1 million In 2011 9.5 million victims Victims are unjustly harassed by debt collectors, denied credit or employment opportunities etc…  Young adults (18-24) and suffer higher account misuse or information exposure through social networking sites than any other age group.  Younger victims are almost twice as likely as other age groups to be victimized by people they know – such as friends, roommates and neighbors. This means that you must be extra vigilant about protecting your private financial data inside your homes!      Javelin 2011 Identity Fraud Survey Report: Consumer Version
  6. 6. What is Identity Theft?  When your personal information is stolen, such as:      Your Name Address Social Security number Date of Birth PIN/Password  Are then used by the thief to access your accounts or open new accounts to obtain goods and services.
  7. 7. Top 10 Ways Thieves Steal 1. Stealing wallets and purses 2. Stealing your mail 3. Completing a change of address form to divert your mail. 4. Rummaging through your trash at home or work (known as ―dumpster diving‖). 5. Getting your business or personal records at work.
  8. 8. Top 10 Ways Thieves Steal 6. Information stolen in your home (Known as “friendly fraud”) 7. Using personal information you share on the internet 8. Shoulder surfing 9. Opening new credit card 10.Establishing phone, wireless service, utilities or cable in your name
  9. 9. Example of Phishing Email You have 1 new ALERT message Please login to your Wachovia Bank Online Login and visit the Message Center section in order to read the message. To Login, please click the link below: Wachovia Bank Online Banking ©2008 Wachovia Bank. All rights reserved
  10. 10. Jury Duty Scam Someone calls pretending to work for the local court and claims you’ve failed to report for jury duty. You are told that a warrant has been issued for your arrest. The scammer then asks the victim for confidential information for ―verification‖ purposes.
  11. 11. ID Theft Prevention Tips        Keep personal information in a safe place Photo copy the entire contents of your wallet Do not give your social security number out to anyone who calls you Do not provide personal information on networking sites. Shred your personal documents in a cross-cut shredder. Do not place outgoing mail in your mail box. Monitor your bank and credit card statements and dispute unauthorized charges immediately.
  12. 12. ID Theft Prevention Tips        Do not carry PINs, passwords, or social security cards with you. Lock up your sensitive information at home. Put strong PINs and passwords on all your accounts. Use a secure locking mail box for incoming and outgoing mail Find out who has access to your personal information at work and verify that it is securely controlled. Use and update your firewall, antispyware, and anti-virus software. Order your free credit reports.
  13. 13. Your Free Annual Credit Reports Congress adopted the Fair and Accurate Credit Transactions Act FACTA 2003 that allows you a free copy of your credit report every 12 Months: 877-322-8228 Annual Credit Report Request Service P.O. Box 105281 Atlanta, GA. 30348-5281
  14. 14. Opting Out You can remove your name from any list compiled by a credit reporting agency, whether the list is for pre-approved credit offers or direct marketing. All credit reporting agencies are required by law to maintain for this purpose:     Opt-Out of pre-screened or pre-approved credit offers @ 1-888-5OPT-OUT or 1-888-567-8688 : Opt-Out from receiving Firm Offers for Five Years (electronically through this website). Opt-Out from receiving Firm Offers permanently - (mail Permanent Opt-Out Election form available through this website). Opt-In and be eligible to receive Firm Offers. This option is for consumers who have previously completed an Opt-Out request - (electronically through this website).
  15. 15. Opting Out Remove your name from marketing lists. The Direct Marketing Association (DMA) is responsible for notifying its members that they must remove your name from lists they sell. Website: Registration Form for Mailing Preferences If you want to reduce the amount of unsolicited national advertising mail you receive at home, you may register with DMAchoice by mailing this form to the address below. Please include $1 for each completed form — check or money order payable to the DMA. Please do not send cash. DMAchoice Direct Marketing Association PO Box 643 Carmel, NY 10512 Please allow 60 – 90 days after registration to begin receiving less mail. Your name and address will remain on DMAchoice for three years.
  16. 16. Your Rights Under FACTA Fraud Alerts  The Initial Fraud Alert (90 days)  Call one of the 3 credit reporting agencies and follow the automated service for placing a fraud alert – all 3 credit reports will be mailed to you!  The Extended Fraud Alert (7 Years)  If you are a victim, you must provide an ―identity theft report‖      IDT Affidavit Police report Proof of Your identity 2 free credit reports within 12 months Removed from pre-approved credit offers for 5 years.
  17. 17. Nationwide Specialty Consumer Reporting Agencies FACTA defines companies that issue non-credit reports as Nationwide Specialty Consumer Reporting Agencies – if you are a victim of identity theft you may also request a copy of these reports from the Agencies below:  Medical records or payments - Medical Insurance Bureau  Residential or tenant history - First Advantage SafeRent (Formerly known as Unlawful Detainer Registry UDR)  ChexSystems  Shared Check Authorization Network (SCAN)  TeleCheck  Employment history - background checks provided by Choicepoint  Insurance claims - CLUE
  18. 18. Credit Security Freeze Law  A security freeze is free to identity theft victims who have a police report of identity theft. A security freeze gives consumers the choice to ―freeze‖ or lock access to their credit file against anyone trying to open up a new account or to get new credit in their name. An identity thief cannot open a new account because the potential creditor or seller of services will not be able to check the credit file. When the consumer is applying for credit, he or she can lift the freeze temporarily using a PIN or password. For non victims fees vary by State Laws       For Californians the fee is $10 per credit reporting agency For more information on the security freeze visit and
  19. 19. What to do if you are a victim Keep accurate records:  Follow up in writing (certified mail, return receipt)  Keep all copies of correspondence REPORT of who you spoke to:  Keep a log YOUR IDENTITY THEFT date, time, name, phone, fax, what they said etc…  Keep originals, like police reports, letters from creditors etc…  Set up a filing system  Keep everything indefinitely!
  20. 20. Top Five Steps To Take: 1. Place a 90 day initial fraud alert on your credit report by contacting one of the three major credit reporting agencies. (Freeze your file once you obtain your police report and use FTC’s ID Affidavit). 2. File a police report (In 2001 a CA law was passed that gave id theft victims with a police report access to applications and other records on fraud accounts). 3. Call your creditors and banks immediately; close any of your open accounts and obtain new account numbers with strong PIN’s & passwords.
  21. 21. Top Five Steps To Take: 4. Send an ID Theft Affidavit (certified mail) to creditors, banks, collection agencies and credit bureaus to notify them of the theft, and request the 7 year extended fraud alert. (Affidavit available at 5. File a complaint with the Federal Trade Commission (FTC) Consumer Sentinel now contains over 4.3 million fraud and identity theft complaints and is accessible to over 1,700 law enforcement agencies – including every state attorney general in the U.S. and consumer protection agencies in 23 nations.
  22. 22. Identity Theft Resources Use our free Identity Theft Booklet complete with:   Identity Theft Checklist provided in the booklet pages 16-19.  Use our Resource section to learn more  Use the FTC’s ID Theft Affidavit at
  23. 23. Child Id Theft Children are 35 times more likely to be victims of identity theft than adults. The rate of young victims doubled from a 2011 report. Over $1,000,000 in fraud was reported by one victim. Source: AllClearID Child Identity Theft 2012 Report
  24. 24. How to Protect Your Children’s Identity • Use free solutions designed specifically to detect child identity theft • Request a free ChildScan Report from AllClear ID • Request a free Manual Social Security number search • Guard their Social Security number • Start young • Go beyond the credit report • employment, and criminal databases • Get anti-virus software updates • Talk to your children about online privacy and information security • Use social media with caution
  25. 25. What Questions Do You Have? Springboard Nonprofit Consumer Credit Management 800-WISE-PLAN 4351 Latham St. Riverside CA. 92501