With tens of thousands of employees, the Crédit Agricole Group places human beings and innovation at the core of its concerns.
The MIKE Club (for Management, Innovation, Knowledge Management, and E-learning), launched in 2011, connects all Group employees involved in innovative techniques in order to study new technologies that might have a real impact on our profession.
While maintaining a critical stance, we searched for the most relevant emerging applications to provide all employees with tools for grasping, understanding and adapting to the ongoing digital revolution.
This was originally an internal approach, but Crédit Agricole decided to share its view of innovation and collaborative processes in training, as well as its analysis and thoughts, with as many people as possible. That is why we decided to launch a series of white papers, called “HR Expertise”, that will shed light on a number of topics including collaborative work and serious games
This publication focuses on communities of practice and how they are used in a corporate context. True, this collaborative working method has key advantages and is an effective force for motivation, but we must never lose sight of the fundamental educational principles that make it so relevant both to the company and to the employees taking part.
We hope you will find this document useful.