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Sara Jones - Information Spaces for Creative Conversations
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  • Meaning of ‘info spaces’ will become clear during the course of the talk.Creative conversations – no very precise definition at the moment, but characterised byFlexibility (Guilford 1957) i.e. lots of different ideasFluidity or flow (Guildofrd, then Cszikzensmihalyi) i.e. positive state with continuous feedback on developing ideasRecently came across research by David Brookes saying that groups that take most turns are most successfulHelena’s been trying to measure and compare groups working under different conditions in terms of how creative their conversatiuonsaer, but that’s another story ….
  • Been running creativity workshops in physical info spaces for over a decade.People very comfortable with this and able to be very productive – have some creative conversations.But there are problems with this:- How to save information for later reuse- How to make it accessible to others who weren’t thereafterwards orat the same time!How to make it available for further developmentSo we have started experimenting with adding digital components into the information spaces we use.
  • Experiments with incorporating digital elements into the information spaceVideo quality acceptableAudio more of a problem‘The audio quality I just couldn’t hear….. When you concentrate on talking to me that’s fine, but when you chat I didn’t know what’s going on’‘I could hear some noises in the background. I wasn’t sure if they were discussing between themselves or if it was a noise.’Communication not perfectAble to get attention when needed, able to interrupt, able to express own ideas, but harder to understand othersSketching on the whiteboard more of a problemDifficulty creating and manipulating objects on the screen, due to problems with both surface and softwareSome lack of awareness of activities of others – especially for remote participantsSO, the creative conversation is impeded rather than enhanced – costs outweight benefits.
  • Another possible digital ‘support’ tool – digital element in information spaceReplicating functionality of paper post-its, with additional benefit of being able to save.But: Loss of fluidity due to finger writing and lack of space outweighs benefits of being able to save post-its.Lesson: tend towards augmenting rather than replicating what physical artefects can do.Interesting findings: pairs work better than groups (due to space), andPairs are more productive when they have private space first, then work together
  • Another digital support tool – element in information spaceFocus on use of post-its in group/grid brainstorming (where all have private time first, then facilitator asks for ideas for shared space)Replicating functionality of paper post-its, with additional benefit of being able to save, and already being in textual format, so no need for handwriting recognition etcWrite ideas using typing not finger writingHave private time before sharingAdditional benefit: can upload from remote locations, and at different times (eg following main session to segue into open innovation functionality)To be evaluatued!
  • We’ve been using these in teaching creative design of interactive systems for 3 years – still not sure what to call them!Allow us to experiment further with digitally augmenting a physical space to better support creativity and design.Improvements each year - This is year 2
  • To enable access by the group and anyone who wasn’t there at a later datePhotos easyVideos still a bit hard work for anything other than highlight momentsPens provide exciting opportunities: whiteboard pen gives familiarity of physical drawing digital pen provides good, realtime digital copy of what’s drawn, hence possibility of sharing with colleagues elsewhereStill need to investigate the effects of this on creative conversation - noticing that seemingly minor and subtle details can break the flow of creative conversation, so how will people deal with interrupts to take photos, evaluation apprehension if video, slight delays with use of pen??Also to investigate:- Uploading info to online part of the digital space from remote locations and at different times, and continuing conversation asynchronously eg through open innovation platforms

Sara Jones - Information Spaces for Creative Conversations Sara Jones - Information Spaces for Creative Conversations Presentation Transcript

  • Centre for HCI Design Centre for CreativityInformation Spaces for Creative ConversationsInnovation, Creativity and Leadership – Research and PracticeJune 13th, 2011Sara JonesCentre for HCI Design andCentre for Creativity in Professional PracticeCity University Londonsaraj@soi.city.ac.ukhttp://hcid.soi.city.ac.uk/people/Sarajones.html@svjaok
  • Centre for HCI Design Centre for CreativityCreativity research at City
  • Centre for HCI Design Centre for CreativityCreativity research at City (contd) 2006 5 year RCUK research fellowship: Creativity and the development of interactive systems2008 2 year JISC-funded project: Information Spaces for Creative Conversations2009 Centre for Creativity in Professional Practice2010 Masters in Innovation, Creativity and Leadership
  • Centre for HCI Design Centre for CreativityCreativity workshops• Creative conversations in a physical space
  • Centre for HCI Design Centre for CreativityExperiments with interactive surfaces (1) • Design task (sketching the user interface for a mobile calendar/clock application) • 2 – 3 team members working together on a multitouch table, and 1 in a remote location using a tablet PC • Team connected using Adobe Connect and Skype
  • Centre for HCI Design Centre for CreativityExperiments with interactive surfaces (2)• Digital post-it notes on a Microsoft Surface• Experimented with brainstorming and design tasks
  • Centre for HCI Design Centre for CreativityExperiments with interactive surfaces (3) • Mezatop: purpose-built interactive surface is supporting a wider range of studies • Interesting application: uploading ideas from iPhone/iPad app to the Mezatop
  • Centre for HCI Design Centre for CreativityCreativity pods
  • Centre for HCI Design Centre for CreativityCreativity pods • Still possible to do all the same physical things • Most ‘creative work’ still done using physical resources
  • Centre for HCI Design Centre for CreativityCreativity pods• Also possible to access digital resources in the shared space, for example: • Project brief • Audience research • Previous work – own and others • Sources of inspiration
  • Centre for HCI Design Centre for CreativityCreativity pods • Also possible to create digital resources in the shared space, for example • Project planning • Requirements • Mood boards
  • Centre for HCI Design Centre for CreativityCreativity pods• Also possible to translate information from the physical to the digital, for example to • Record results of brainstorming • Capture models for later use • Share storyboards with those not present• Currently exploring different ways of doing this • Photographs • Videos • Digital pens
  • Centre for HCI Design Centre for CreativityPlease get in touch!Sara JonesCentre for HCI Design andCentre for Creativity in Professional PracticeCity University Londonsaraj@soi.city.ac.ukhttp://hcid.soi.city.ac.uk/people/Sarajones.html@svjaokOnline discussion at:http://www.linkedin.com/groups/UK-Business-Innovation-Discussion- Group-2862814