Supporting Transitions With Creative Software Engineering

SUPPORTING TRANSITIONS WITH CREATIVE SOFTWARE ENGINEERING Clare Hooper University of Southampton & IBM UK www.twitter.com/ClareJHooper

WHY IS THIS IMPORTANT? Accessibility of things that make a difference (the web, mobile phones, social technology) Disabilities Poverty Cultural aspects Greater richness of experience What happens if we have Google maps in the woodland? Social networking at the swimming pool? Picnics on a website?

TEASING APART, PIECING TOGETHER TAPT: for transition of experience Motivation: make available emotional aspects of social sites Tease Apart: understand an experience. Analyse it on various levels (including design and experiential aspects) Piece Together: a creative tool to generate ideas. Brainstorm, build scenarios, check

THE STUDY Full details here: Comparative http://eprints.ecs.soton.ac.uk/18778/ evaluation (3 approaches, 3 design tasks) 43 software engineers working in small groups

METHODS TAPT Scenarios/personas: representative of current practice No method: neutral baseline

TASKS: TRANSITIONS FROM… Wikis to a museum Microblogging to a care home for the elderly Picnicking to the web

RESULTS: DESIGNS Wiki-inspired museum wings (interactive walls, touchscreens, whiteboards) Microblog systems (TV, web, tablets, voice, noticeboard) Picnic websites (food delivery, shops, social spaces)

RESULTS: PARTICIPANT RESPONSES Positive Negative Rating (/5) TAPT Structure; Rigidity 3.77 analysis; abstraction Scenarios User-focus Rigidity 3.79 No Method Freedom; Lack of 4.15 lack of support for structure; creativity ease of use

DISCUSSION (1) No Method highly-rated dislike of structure? The other methods had different strengths (analysis, user-focus) Tension between freedom and structure

DISCUSSION (2) Participants’ value-judgements likely affected by methods used Ongoing work: blind expert review of artefacts for objective insight (Also: case studies into TAPT’s applicability in various domains… e-learning, pervasive computing, social technologies)

CONCLUSION Inevitably, all methods support creativity in different ways Strengths and weaknesses of each are still being revealed They might fit together well Abstracting experiences with TAPT frees us to be creative TAPT is a valuable tool for re-providing physical or digital experiences via novel, accessible mechanisms

THANK YOU Questions? clare@ecs.soton.ac.uk www.twitter.com/ClareJHooper

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Supporting Transitions With Creative Software Engineering

by Create Conference 2010 on Sep 30, 2010

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