“It” Can Happen To Anyone, Anywhere<br />Tornado (Parkersburg)<br />Fire<br />Ice storm/blizzard<br />Earthquake<br />
Flood <br />Cedar Rapids, Iowa – June 2008<br />
Continuity PlanObjective<br />To address the risk to operational and business continuity at your facility<br />Of particul...
Business Continuity PlanKey Elements<br />Continuity team<br />Critical business operations<br />Resumption of activities<...
Identifying Your Continuity Team<br />Individuals and contact information<br />Cell phones, text messaging capability<br /...
Critical Business OperationsPersonnel<br />Chain of command<br />Contact information<br />Possible issues to overcome<br /...
Critical Business OperationsProcesses	<br />Location of Business Continuity Plan<br />Possible issues to overcome<br />Una...
Critical Business OperationFacilities	<br />Location of facilities floor plan<br />Facility lease/owner information<br />L...
Plan Communication and Training<br />Communication will be made as follows<br />Determine email, phone, website<br />Who i...
Disaster Recovery Contacts<br />Determine Organizations<br />Homeland Security<br />FEMA<br />SBA<br />Bank<br />Insurance...
Business Disaster Kit<br />Items Included in Business Disaster Kit<br />Business Continuity Plan<br />3 Years of Tax Recor...
Outstanding Business Recovery Actions<br />Update contact list for company personnel.<br />Scan critical personnel records...
Gary Ficken<br />Bimm Ridder Sportswear<br />Phone:  319-364-3479<br />Email:  gficken@bimmridder.com<br />
Chamber Academy - June 14, Continuity Plan Presentation
Chamber Academy - June 14, Continuity Plan Presentation
Chamber Academy - June 14, Continuity Plan Presentation
Chamber Academy - June 14, Continuity Plan Presentation
Chamber Academy - June 14, Continuity Plan Presentation
Chamber Academy - June 14, Continuity Plan Presentation
Chamber Academy - June 14, Continuity Plan Presentation
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Chamber Academy - June 14, Continuity Plan Presentation

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The June Chamber Academy Event was presented by Gary Ficken, owner of Bimm Ridder Sportswear; Scott Loggins, case manager with the Chamber's Business Success Initiative; and Safegaurd Iowa Partnership.

Attendees learned about preparing a business continuity plan - what's involved, how to do it, and most importantly - keeping your business protected in a future disaster.

From strategic and broad-based thinking, to most crucial elements of the first four hours of a disaster, you will feel more prepared with a good plan in place. In addition to the presentation, break-out sessions will be held so you can share your thoughts with one another.

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Chamber Academy - June 14, Continuity Plan Presentation

  1. 1. “It” Can Happen To Anyone, Anywhere<br />Tornado (Parkersburg)<br />Fire<br />Ice storm/blizzard<br />Earthquake<br />
  2. 2. Flood <br />Cedar Rapids, Iowa – June 2008<br />
  3. 3. Continuity PlanObjective<br />To address the risk to operational and business continuity at your facility<br />Of particular importance: Insuring the IT services and production are recovered as fast as possible to minimize the impact of a disruption.<br />
  4. 4. Business Continuity PlanKey Elements<br />Continuity team<br />Critical business operations<br />Resumption of activities<br />Plan communication and training<br />Disaster recovery contacts<br />Disaster recovery roadmap<br />Business disaster kit<br />Outstanding business recovery actions<br />Training and review of plan (frequently)<br />
  5. 5. Identifying Your Continuity Team<br />Individuals and contact information<br />Cell phones, text messaging capability<br />Internet – email<br />Each has a copy of the plan at home<br />Each has access to an electronic version<br />
  6. 6. Critical Business OperationsPersonnel<br />Chain of command<br />Contact information<br />Possible issues to overcome<br />Loss of personnel records<br />Critical personnel are unavailable<br />Down time: people are unable to get to work<br />Responses: specific action plans for each issue (including assignment of personal responsibilities)<br />
  7. 7. Critical Business OperationsProcesses <br />Location of Business Continuity Plan<br />Possible issues to overcome<br />Unable to take orders<br />Unable to ship<br />Order process documentation lost<br />Responses: specific action plans for each issue (including assignment of personal responsibilities)<br />
  8. 8. Critical Business OperationFacilities <br />Location of facilities floor plan<br />Facility lease/owner information<br />Location of lease and backup copy<br />Possible issues to overcome<br />Loss of manufacturing space<br />Loss of office space<br />Loss of utilities<br /><ul><li>Responses: specific action plans for each issue (including assignment of personal responsibility)</li></li></ul><li>Critical Business Operation Material and Equipment <br />Location of material and finished goods inventory list<br />Capital equipment and tools<br />List<br />Pictures<br />Possible issues to overcome<br />Loss of materials for overseas suppliers<br />Known disaster imminent<br />Materials and equipment moved<br />Loss of capital equipment<br /><ul><li>Responses: specific action plans for each issue (including assignment of personal responsibility)</li></li></ul><li>Critical Business OperationSuppliers <br />Supplier list and contact information is stored where?<br />Suppliers business continuity plan<br />Possible issues to overcome<br />Unable to accept deliveries or pickups<br />Critical supplier(s) unavailable<br /><ul><li>Responses: specific action plans for each issue (including assignment of personal responsibility)</li></li></ul><li>Critical Business Operation Information Technology <br />Information security/virus protection is provided by whom?<br />Software licenses<br />List<br />Contact information<br />System setup<br />Possible issues to overcome<br />IT equipment destroyed<br />Network is down<br />Unable to accept external internet services<br />Website host is down<br /><ul><li>Responses: specific action plans for each issue (including assignment of personal responsibility)</li></li></ul><li>Critical Business Operation Financial <br />Financial records storage<br />Tax documentation is backed up where?<br />Possible issues to overcome<br />Loss of financial records<br />Payroll<br />Employees unable to enter time for payroll<br />Unable to access computers to process payroll<br />Accounts Payable/Receivable unavailable<br />Payroll company/Accountant/Lawyer unavailable<br /><ul><li>Responses: specific action plans for each issue (including assignment of personal responsibility)</li></li></ul><li>Critical Business Operation Customers <br />Customer contact information <br />Website <br />Can website be used as a tool to broadly announce status to customers?<br />Possible issues to overcome<br />Unable to ship orders<br /><ul><li>Responses: specific action plans for each issue (including assignment of personal responsibility)</li></li></ul><li>Critical Business Operation Communication <br />Media<br />Which employees are authorized to communicate with the media?<br />Employees<br />Which employees are authorized to communicate with employees?<br />Possible issues to overcome<br />Facility closed<br />Unable to determine employee status<br /><ul><li>Responses: specific action plans for each issue (including assignment of personal responsibility)</li></li></ul><li>Resumption of Activities<br />Is it the right decision?<br />Financial Perspective<br />Accountant<br />Banker<br />Disaster Recovery Added Debt<br />Customer Perspective<br />Customer Base<br />Internal Perspective<br />Owner(s)<br />Management Team<br />Employee Base<br />
  9. 9. Plan Communication and Training<br />Communication will be made as follows<br />Determine email, phone, website<br />Who is responsible in which department?<br />Management team<br />Yearly reminder to those people for their records<br />Update contacts<br />Update pictures<br />Update procedures<br />
  10. 10. Disaster Recovery Contacts<br />Determine Organizations<br />Homeland Security<br />FEMA<br />SBA<br />Bank<br />Insurance carriers<br />Chamber of Commerce<br />Utilities<br />CIRAS<br />Contact Information<br />Name<br />Website<br />Phone<br />Email<br />
  11. 11. Business Disaster Kit<br />Items Included in Business Disaster Kit<br />Business Continuity Plan<br />3 Years of Tax Records<br />Employee Contact List<br />Customer Contact List<br />Supplier Contact List<br />Disaster Kit Location<br />
  12. 12. Outstanding Business Recovery Actions<br />Update contact list for company personnel.<br />Scan critical personnel records to the server.<br />Take photos of facility setup and workstations.<br />Determine generator requirements.<br />Verify insurance coverage.<br />
  13. 13. Gary Ficken<br />Bimm Ridder Sportswear<br />Phone: 319-364-3479<br />Email: gficken@bimmridder.com<br />
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