Technology to Meet Your Mission Capacity Building for Civil Society February 12, 2007 Teresa Crawford

The Advocacy and Leadership Center Training Program Development Consulting Technology Innovation A forum for practitioners of advocacy, a repository of best practices in advocacy, leadership and technology and a resource for training and consulting support for advocates of all levels, all over the world.

Training

Program Development

Consulting

Technology Innovation

Technology to Meet Your Mission ISC Advocacy and Leadership Center Building Blocks IPKO eRiders The Holy Grail - Sustainability

ISC Advocacy and Leadership Center

Building Blocks

IPKO

eRiders

The Holy Grail - Sustainability

Building Blocks

Building Blocks of Technology Adoption Steps to Success Flickr photo - http://www.flickr.com/photos/merkur/210286474/ Innovation Integration Infrastructure

eRiders

eRiders NonProfit Technology Assistance Providers

eRiders NonProfit Technology Assistance Providers

eRiders NonProfit Technology Assistance Providers

eRiders NonProfit Technology Assistance Providers

eRider Principles Vision and values Recognise and respect the mission, vision and values Working practices Work honestly and transparently Use non-technical language Understand the limitations of my/our ICT skills Ensure legal and best practice requirements Learning, professional development and support Continuous learning Share my/our knowledge Supporting organisational development and sustainability Understand the impact ICT can have E nable them to make informed decisions T otal cost of ownership (TCO)

Vision and values

Recognise and respect the mission, vision and values

Working practices

Work honestly and transparently

Use non-technical language

Understand the limitations of my/our ICT skills

Ensure legal and best practice requirements

Learning, professional development and support

Continuous learning

Share my/our knowledge

Supporting organisational development and sustainability

Understand the impact ICT can have

E nable them to make informed decisions

T otal cost of ownership (TCO)

The Holy Grail - Sustainability

Participation and ownership Capacity building and training Government policies Financial Evaluation –ROI, SROI, TCO Management and organisation Gender, age and culture Technology purchase Adaptability and Replicability Adoption – Infrastructure, Integration, Innovation People/Hardware/Software ratio – 70/20/10 The Holy Grail - Sustainability 10 Success Factors

Participation and ownership

Capacity building and training

Government policies

Financial Evaluation –ROI, SROI, TCO

Management and organisation

Gender, age and culture

Technology purchase

Adaptability and Replicability

Adoption – Infrastructure, Integration, Innovation

People/Hardware/Software ratio – 70/20/10

IPKO

IPKO – Internet Project Kosovo As close to perfect as you can get

Building Blocks - Local investment, local talent

Making Do and Giving Back

Oh the places we’ll go!