You Can Take It with You: Portable Library Instruction Michelle Mach & Cathy Cranston Colorado State University Fort Collins, Colorado

Background First interactive online tutorial The Data Game, 2000-2003 Target audience On campus and distance students Instructors Generation Y visual & kinesthetic learning style Point of Need

First interactive online tutorial

The Data Game, 2000-2003

Target audience

On campus and distance students

Instructors

Generation Y visual & kinesthetic learning style

Point of Need

Idea Planning, Scheduling & Research Initial Draft Review & Editing Meet with Programmer Graphic Design & Animation Initial Tutorial The Life Cycle of an Online Tutorial Review & “Final” Editing Documentation & Links Publicity Open Source Usability Testing Informal Feedback Quizzes & Workbooks Start

Usability Testing Method Pre- / post- testing Observation as they worked through tutorials Verbal & written feedback Paid student volunteers, already on pay-roll at library

Pre- / post- testing

Observation as they worked through tutorials

Verbal & written feedback

Paid student volunteers, already on pay-roll at library

Evaluation and Results Navigation Consistency Placement Pacing Self-paced Automatic Content Too much or too little Library jargon

Navigation

Consistency

Placement

Pacing

Self-paced

Automatic

Content

Too much or too little

Library jargon

Before and After

Before and After

Implementation Challenges Training in Flash for maintenance Promotion Budget Open Source Agreement

Training in Flash for maintenance

Promotion

Budget

Open Source Agreement

Link Labels

Links

Link Placement

Link Placement

Workbooks & Quizzes

Integration with Online Courses

What Did We Learn? Shorter is better Flexibility is fun Usability testing – a little pays off a lot Student employees are a resource Link placement and wording is important Make assessment easy for librarians & instructors Point of need – in class (WebCT) and in the library

Shorter is better

Flexibility is fun

Usability testing – a little pays off a lot

Student employees are a resource

Link placement and wording is important

Make assessment easy for librarians & instructors

Point of need – in class (WebCT) and in the library

Questions? Michelle Mach [email_address] Cathy Cranston [email_address] http://lib.colostate.edu/tutorials/

Michelle Mach

[email_address]

Cathy Cranston

[email_address]

http://lib.colostate.edu/tutorials/