Knowledge Exchange, Social Media + SMS: Transforming Communities of Practice
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Knowledge Exchange, Social Media + SMS: Transforming Communities of Practice

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This presentation delivered at Conestoga College on March 10th 20120 for the NaHSSA Conference by Sean Cranbury on behalf of the Canadian Interprofessional Health Collaborative..

This presentation delivered at Conestoga College on March 10th 20120 for the NaHSSA Conference by Sean Cranbury on behalf of the Canadian Interprofessional Health Collaborative..

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Knowledge Exchange, Social Media + SMS: Transforming Communities of Practice Knowledge Exchange, Social Media + SMS: Transforming Communities of Practice Presentation Transcript

  • Knowledge Exchange, Social Media + SMS: Transforming Communities of Practice Sean Cranbury Director, Communications & Social Media Monkeytree Creative t: @seancranbury | @monkeycreates | @cihc_ca sean@monkeytreecreative.com
  • Generating Discussion and ContextWe are here to:• A) discuss the challenges of entering the practice community as a digital native.• B) start thinking about strategies for developing ‘communities of practice’ to address transitional issues.• C) develop strategies for knowledge exchange.• D) contextualize our ideas with a focus on patient care.• E) think about the role that social media plays in all of the above.
  • Knowledge ExchangeA definition:Knowledge Exchange iscollaborative problem-solving between differentgroups with shared goalsand interests.
  • Communities of PracticeA Definition:Communities ofPractice are groups ofpeople who share aconcern or a passionfor something they doand learn how to do itbetter as they interactregularly.
  • 3 Elements of a Community of Practicei) Shared domain of interestii) Members engage in joint activities, discussions, help each other, share info.iii) Are practitioners: develop experience, stories, tools, ways of addressing recurring problems, practical insight.
  • Traditional Communications Tools• Email• Telephone Landline• Fax machine• Postal Service• Voice Mail• Etc…These exchanges are often 1 to 1 andcan require significant time betweenresponses.
  • Social Media Channels
  • SMS Text MessagingShort Message Service:A text messagingservice component ofphone, web or mobilecommunicationsystems.The most widely-useddata application in theworld.
  • What is the Patient Doing?
  • Some Examples of Communities of Practice
  • Documented Process ImprovementKnowledge Exchange+ IRL conversations+ Traditional technology+ Social Media+ SMSCommunities of PracticeInclusive & collaborative
  • Important Books
  • Knowledge Exchange, Social Media + SMS: Transforming Communities of Practice Sean Cranbury Director, Communications & Social Media Monkeytree Creative t: @seancranbury | @monkeycreates | @cihc_ca sean@monkeytreecreative.com