The project management process - Week 4
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The project management process - Week 4

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The project management process - Week 4 The project management process - Week 4 Presentation Transcript

  • Project Management 4. Managing Project Change
  • Week 4
  • Managing project change
    • In
    Project Management
    • There are
    2 Types of change (that we talk about)
    • Change Control
    Change Management &
  • Change Control
  • You had a plan
  • Now things are changing
  • What are you going to do?
  • What are ____________ going to do? you
  • 2% requirements creep per month ( www.IAG.biz , 2008)
  • baseline control communicate value
  • Measure change against your baseline http://www.flickr.com/photos/jsome1/477085398/
  • Control the change with a process http://www.flickr.com/photos/m-c/181007636/
  • Communicate, always communicate
  • What’s the value of the change? http://www.flickr.com/photos/noahwesley/120499365/
  • The other type of change
  • Change management
  • People Change management
  • http://flickr.com/photos/hlthenvt/401556761/sizes/l/
      • Managing Change
      • Organizational Change
      • Organizational Culture
      • Project Manager and Change
      • Avoiding Failure
  • http://www.flickr.com/photos/hotteaapparel/2196486642/
  • Timing is everything
    • Scheduling projects to not all hit the users at once
  • Volume of change
    • Change fatigue
  • http://en.wikipedia.org/wiki/Technological_singularity
  • Why change?
    • SWOT
  • Responses to change
    • Make a list of positive and negative responses
    - +
    • How do you feel when you have to tell others things are changing?
    • How do you feel when you are told things are changing?
    • John Kotter’s 8 steps
    • Establish a sense of urgency
    • Create a coalition
    • Develop a clear vision
    • Share the vision
    • Empower people to clear obstacles
    • Secure short-term wins
    • Consolidate and keep moving
    • Anchor the change
  • Invite people to participate
  • Customers who get a chance to complain and are then satisfied are more loyal than customers who have never had a problem.
  • resistance
  • culture
  • Figure 1.3 Organisational cultures (Cadle & Yates, 2005, p7)
  • Figure 1.4 Sociability/solidarity matrix (Cadle & Yates, 2005, p9)
  • Figure 3.7 Key dimensions defining and organizations culture (Gray & Larson, 2006, p74)
  • Figure 3.9 Cultural dimensions of and organization supportive of project management (Gray & Larson, 2006, p76).
  • The pm as a change agent
  • Project success depends on change
    • Stages in a change program:
      • Launching the project
      • Winning hearts and minds
      • Skilling the end-users
      • After go-live
  • aa bb cc
    • identify audiences and the actions you want
    • identify the barriers which audiences have and tell them about the benefits that will result
    • choose communication channels and controls
    • that you will use to check understanding
  • adkar a d k a r
  • 10steps
  • Kotter’s 8 steps
  • Successful projects have planned for change
  • Someone is accountable for change management
  •  
  • http://www.flickr.com/photos/jsome1/477085398/ http://www.flickr.com/photos/m-c/181007636/ http://www.flickr.com/photos/felipearte/44808639/ http://www.flickr.com/photos/noahwesley/120499365/ http://www.flickr.com/photos/hotteaapparel/2196486642/ http://flickr.com/photos/hlthenvt/401556761/sizes/l/
  • BetterProjects.net
    • Title page pic care of carf & CC @ Flickr
    • http://flickr.com/photos/beija-flor/823940255/