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Pikas xtreme reference 2010 final

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Presentation for SLA Maryland's Xtreme Reference Conference, held October 21, 2010 in Laurel, MD.

Presentation for SLA Maryland's Xtreme Reference Conference, held October 21, 2010 in Laurel, MD.

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  • Christina, thanks for listing my little old blog at the end. I got to agree with the statement 'Browser plug-ins' are still a tough sale. Some like @digicmb seem to have done very well though with thousands of downloads and uses of his conduit toolbars, I'm not sure how he markets it though.
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  • 1. Widgets for productive workflows: Providing reference services where the work is done – in the browser
    Christina K. Pikas
    @cpikas #slamdxr
    Xtreme Reference
    October 21, 2010
  • 2. You are free to:
    Copy, share, adapt, or re-mix;
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    This presentation. Provided that:
    You attribute the work to its author and respect the rights and licenses associated with its components.
    Slide Concept by Cameron Neylon, who has waived all copyright and related or neighbouring rights. This slide only ccZero.
    Social Media Icons adapted with permission from originals by Christopher Ross. Original images are available under GPL at;
  • 3. Agenda
    Background and basis
    Widgets for Productive Workflows
  • 4. Background
    Lots of recent research reports on how scholars work online(Palmer et al, Harley et al, Proctor et al)
    Other information on how people locate
    Recreation or hobby information
    Health information
    Job information
    Information on how people socialize online
    Widgets for Productive Workflows
  • 5. Generalities
    People like Google, but they don’t use it well
    Libraries and librarians have things that will help, but users don’t know about them or how to use them
    Even true library fans satisfice when looking for information
    To save time or money
    To not interrupt their work
    Widgets for Productive Workflows
  • 6. The Idea
    Integrate library services where, when,and how they are useful
    Base decisions on evidence and best guesses
    Use freely available tools as much as possible
    Widgets for Productive Workflows
  • 7. Strategy
    Know your users
    What are their tasks?
    What are their environments?
    Where are their pain points?
    What frustrates them?
    Know what help you can provide and what you do well
    Try something, evaluate it, and then fixor ditch it
    Widgets for Productive Workflows
  • 8. What can be done in the browser?
    Widgets for Productive Workflows
    Status bar
  • 9. Widgets for Productive Workflows
    Right clickmenus
  • 10. Example 1: The LibX Toolbar
    The need
    Use the power of Amazon to identify interesting books, but locate a library copy
    Find articles in Google, but authenticate to use the library’s subscription
    The tool
    Built by Virginia Tech, it’s freely available
    Customize it for your users and your tools
    Widgets for Productive Workflows
  • 11. Widgets for Productive Workflows
    Also adds cues to Wikipedia and other places and hyperlinks ISBNs, ISSNs, DOIs, and PMIDs
  • 12. 12
  • 13. 13
    Add additional fields
    Select which fields to search
    Search the catalog or Google Scholar
    Links to library web pages
    Drag text over this to search for that text in Google Scholar
  • 14. Example 2: Search box searches
    The need
    Search authoritative sources as easily as web search engines
    Highlight information on the page and search for that
    The tool
    Works easily in Internet Explorer and Firefox
    Premade ones from your vendors
    Specification is freely available
  • 15. Widgets for Productive Workflows
  • 16. Heritage Style Viewgraphs
  • 17. How?
    Easiest way:
    Use Internet Explorer’s tools to create your ownhttp://tinyurl.com/2jtlva
    Swipe the XML for Firefox
    Use the instructions from the specification or from http://tinyurl.com/3xrbwyf
    Make it available as a link
    Make it autodiscover
  • 18. Widgets for Productive Workflows
  • 19. Widgets for Productive Workflows
  • 20. Plus… if they have the context search plugin, they can then launch searches from wherever, after highlighting…
    Widgets for Productive Workflows
  • 21. Widgets for Productive Workflows
  • 22. Example 3: Bookmarklets
    The need:
    See if something is in the library
    Add something to your citation manager
    Make note of something
    The tools:
    Bookmarklets are javascript that sit in your links bar
    They take information from what you highlighted and submit it to a web form
    Like Amazon book info or citation info
    Widgets for Productive Workflows
  • 23. Some library-type bookmarklets
    Add to Zotero, Add to Refworks, etc.
    Library Look Up
    EZ Proxy Reload
    Widgets for Productive Workflows
  • 24. Marketing
    Browser plug-ins are still a tough sell, even when you demonstrate them
    Autodetect for search will work for some people who a) use the search block, b) notice it, and c)want to search your stuff
    Looking for additional solutions!
    Widgets for Productive Workflows
  • 25. Summary
    There are lots of ways to help your user while they complete their tasks by adding to their browser
    Start by figuring out what will help them
    Use open tools
    If you figure out the best way to market these, please let me know!
    Widgets for Productive Workflows
  • 26. Contact Information
    Christina K. Pikas, BS, MLS The Information GroupThe Johns Hopkins University
    Applied Physics Laboratory
    Voice  443.778.4812 (Baltimore)
    240.228.4812 (Washington)
    E-mail Christina.Pikas@jhuapl.edu
    Blog http://scientopia.org/blogs/christinaslisrant
  • 27. Resources
    Aaron Tay’s blog http://musingsaboutlibrarianship.blogspot.com/
    Harley, D., Acord, S. K., Earl-Novell, S., Lawrence, S., & King, C. J. (2010). Assessing the future landscape of scholarly communication an exploration of faculty values and needs in seven disciplines. Berkeley, CA: Center for Studies in Higher Education, UC Berkeley. Retrieved from http://www.escholarship.org/uc/item/15x7385g
    Palmer, C. L., Teffeau, L. C., & Pirmann, C. M. (2009). Scholarly information practices in the online environment: themes from the literature and implications for library service development. Dublin, Ohio: OCLC Programs and Research. Retrieved from http://www.oclc.org/programs/publications/reports/2009-02.pdf
    Proctor, R., Williams, R., & Stewart, J. (2010). If you build it, will they come? How researchers perceive and use web 2.0. London: Research Information Network. Retrieved from http://www.rin.ac.uk/system/files/attachments/web_2.0_screen.pdf
    Open Search specification: http://www.opensearch.org/Specifications/OpenSearch/1.1#OpenSearch_description_elements
    Tool to create search plugins: http://www.searchplugins.net/generate.aspx#
    Library Lookup generator (no Polaris yet!)
    EZ Proxy bookmarklet generator http://blog.philipwolstenholme.com/2010/02/log-in-to-ezproxy-one-click-ezproxy-bookmarklet-generator-library-university/