Cross-cultural and Intercultural Communication-Moali
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Cross-cultural and Intercultural Communication-Moali



What is the multicultural competency? How applicable are your services for minority population? ...

What is the multicultural competency? How applicable are your services for minority population?
This seminar designed to provide further knowledge about what works best with different cultures and to help individuals to understand the nature of a culture and brake through barriers to communicate and interact on a deeper, more meaningful level with the clients.



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Cross-cultural and Intercultural Communication-Moali Cross-cultural and Intercultural Communication-Moali Presentation Transcript

  • Courage to Create
    Art can offer what no pills, therapy, or counseling can do.
  • Cross-Cultural Communication
    What do we mean by diversity?  
    Diversity indicates individual differences of gender, age, sexual orientation, race, ethnicity, cultural background, and disability status
    According to Ivonoich and Gibert (2000), managing diversity is the organization's commitment to "recruit, retain, reward, and promote a heterogenous mix of productive, motivated, and committed workers”
  • Cross-Cultural Communication
    Major demographical shifts in the United States: 
    Aging of General Population
    Rapid Cultural Diversification
    Increased Life expectancies of People With Disabilities
  • Cross-Cultural Communication
    Aging of General Population
    In year 2030, one-fifth of Americans are projected to be age 65 or older.
    The elderly care system will require more caregivers, therapists, professionals, and adminstrators.
    Demographers and economist predict that state and federal budgets will be strained as health care, retirement, and disability benefit costs soar to accomidate the needs of this cohort of elderly adults.
    Managers will thereby nooed to rely on a diverce workforce as never before, or else they will not be able to compete for an increasing scarce labor pool.
  • Cross-Cultural Communication
    Rapid Cultural Diversification in the U.S. 
    The demographic shift throughout our nation is revealed in the following figures: 
    50 percent of Californians are people of color.
    30 percent of New York City residents are internationally born.
    70 percent of the Disctrict of Columbia is black.
    66 percent of Miami is Hispanic.
    67 percent of Detroit is black.
    White Americans will decline to 50 percent of the population by 2050.
  • Cross-Cultural Communication
    Increased Life Expectancies of People with Disabilities
    People with disabilites represent the single largest minority group in the United States.
    20 percent of the civilian population identifies with this group.
    Sercive system for people with disabilities have not sufficiently increased funding and support to meet the growing demand for care across for the life span.
  • Cross-Cultural Communication
    The three work group perspectives on diversity:
    Integration and Learning
    Access and legitimacy
    Discrimination and fairness
  • Cross-Cultural Communication
    The effective organization progress through three stages,
    Issue identification
  • Cross-Cultural Communication
    What is required for competent and effective management of diversity? 
  • Cross-Cultural Communication
    Ethical Incentives For Managing Diversity, 
    According to (NAWS) Code of Ethics (2000), “Social justice” and “the dignity and worth of the person” are the two essential core calue of social work profession's six core values.
    Avoiding tokenism
  • Cross-Cultural Communication
    Financial Incentives For Managing Diversity 
  • Cross-Cultural Communication
    Board Interactions and Diversity
    Boards can establish policies that promote flextime, job sharing, and paid caregiving leave that support women's (and, increasingly, men's) dual roles as employees and caregivers.