Agenda Who & What? Innovation Controlling the Story Please ask questions throughout

Who & What?

Innovation

Controlling the Story

Please ask questions throughout

Who?

What? Often Open Source Simple over comprehensive Web UIs Hosted Primarily agent-based Punk IT Big 4 FUD

Often Open Source

Simple over comprehensive

Web UIs

Hosted

Primarily agent-based

Punk IT

Big 4 FUD

Customers Large network equipment company Financial trading network company Financial companies Web infrastructure companies SMB LOB Admins Others (check their web sites)

Large network equipment company

Financial trading network company

Financial companies

Web infrastructure companies

SMB LOB Admins

Others (check their web sites)

What? Open Source Fast Diverse Transparent Best of breed Low Barriers to Entry Plays well with others

Fast

Diverse

Transparent

Best of breed

Low Barriers to Entry

Plays well with others

What? Simple & Light-weight Fewer Metrics Single Console Auto-discovery Fast install

Fewer Metrics

Single Console

Auto-discovery

Fast install

Simple & Light-weight Example After download, 3-5 minutes up and running. Obvious alerts: storage, AV update.

After download, 3-5 minutes up and running.

Obvious alerts: storage, AV update.

What? Deployment Web UI Hosted Packaged Appliances One “Server” Agents

Web UI

Hosted

Packaged

Appliances

One “Server”

Agents

What? Punk IT vs .

What? Big 4 FUD Costly Hard to use Spaghetti Suites Vision vs. Tools F5M vs. F500

Costly

Hard to use

Spaghetti Suites

Vision vs. Tools

F5M vs. F500

What’s Missing? Management Scale Mainframes Process Others

Management

Scale

Mainframes

Process

Others

What’s Missing? Management “ Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix! Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix! Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix! Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix! Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix! Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix! Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix!”

What’s Missing? Scale Most keep only about 30 days of data Little “proper” data warehousing 100’s of targets, not 1,000’s Monitoring interval can be wide Exception: Splunk

Most keep only about 30 days of data

Little “proper” data warehousing

100’s of targets, not 1,000’s

Monitoring interval can be wide

Exception: Splunk

What’s Missing? Mainframes

What’s Missing? Process ITIL Service Desk Modeling Exception: Leave behind book

ITIL

Service Desk

Modeling

Exception:

Leave behind book

What’s Missing? Others Transactions Application breadth Workflow Editing “Authoring” SOA and composites

Transactions

Application breadth

Workflow Editing

“Authoring”

SOA and composites

Innovation

Innovation: Search More than “web grep” Now the “natural” interface Silent return of the Command Line Splunk open to partnering, e.g., CA

More than “web grep”

Now the “natural” interface

Silent return of the Command Line

Splunk open to partnering, e.g., CA

Innovation: RSS Light-weight delivery Quick and easy workflow

Light-weight delivery

Quick and easy workflow

Innovation: Collaborative Systems Management Cross-silo trouble-shooting Cross-silo expert advice Aggregate guesses “What 80% of people do in response to this alert.” Make better what people do already

Cross-silo trouble-shooting

Cross-silo expert advice

Aggregate guesses

“What 80% of people do in response to this alert.”

Make better what people do already

Innovation: Be a Platform Play well with others Be a component and/or a platform Light-weight composites: JavaScript REST Scale is the key <?xml version=”1.0”?>

Play well with others

Be a component and/or a platform

Light-weight composites:

JavaScript

REST

Scale is the key

Innovation: Others More frequent releases Hosted offerings OSS & Standards

More frequent releases

Hosted offerings

OSS & Standards

Controlling the Story &quot;Every marketer tells a story. And, if they do it right, we believe them. We believe that wine tastes better in a $20 glass than a $1 glass. We believe that an $80,000 Porsche Cayenne is cooler than a $36,000 VW Touareg, which is virtually the same car. We believe that $225 Pumas will make our feet feel better than $20 no-names...and believing it makes it true.&quot;

Story: Technologies Are Similar Monitoring Computers & Applications Alerting Presenting data Lowering costs

Monitoring Computers & Applications

Alerting

Presenting data

Lowering costs

Story: Big 4 Advantage Process ITIL Workflow Reporting Integration Identity Service Desk Provisioning The Story of Skills Embracing Enterprise Relationships

Process

ITIL

Workflow

Reporting

Integration

Identity

Service Desk

Provisioning

The Story of Skills

Embracing Enterprise Relationships

Story: Systems Management 2.0 Speed Low barriers to entry More, More Often Hardware is cheap, people are expensive Simplicity means less people Low development cost

Speed

Low barriers to entry

More, More Often

Hardware is cheap, people are expensive

Simplicity means less people

Low development cost

That is: There’s New Competition Experienced people in the 2.0 world Well done 1.0 releases. What’s Next? Delivering Innovative Features It’s time for killer features, not just back-yard cleanup.

Experienced people in the 2.0 world

Well done 1.0 releases. What’s Next?

Delivering Innovative Features

It’s time for killer features, not just back-yard cleanup.

Links and Credit Crowded Tube: http://www.flickr.com/photos/malias/107222810/ Horses: http://www.flickr.com/photos/lupinesmile/160090319/ Penguins: http://www.flickr.com/photos/whurleyvision/72665448/ Spaghetti: http://www.venganza.org/materials/wallpapers/ Bang Head Here: http://www.flickr.com/photos/nammer/161833002/ Money: http://www.flickr.com/photos/yomanimus/102798907/ Bender: http://www.flickr.com/photos/scoregasm/231505555/ Innovation: http://www.flickr.com/photos/soctech/43279549/ Shark: http://www.flickr.com/photos/suneko/181497874/

Crowded Tube: http://www.flickr.com/photos/malias/107222810/

Horses: http://www.flickr.com/photos/lupinesmile/160090319/

Penguins: http://www.flickr.com/photos/whurleyvision/72665448/

Spaghetti: http://www.venganza.org/materials/wallpapers/

Bang Head Here: http://www.flickr.com/photos/nammer/161833002/

Money: http://www.flickr.com/photos/yomanimus/102798907/

Bender: http://www.flickr.com/photos/scoregasm/231505555/

Innovation: http://www.flickr.com/photos/soctech/43279549/

Shark: http://www.flickr.com/photos/suneko/181497874/