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Systems Management 2.0 and The Big 4
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Systems Management 2.0 and The Big 4

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Overview of new folks in systems management and their relation to The Big 4.

Overview of new folks in systems management and their relation to The Big 4.

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  • * Patty ad Christy
  • Transcript

    • 1.  
    • 2. Agenda
      • Who & What?
      • Innovation
      • Controlling the Story
      • Please ask questions throughout
    • 3. Who?
    • 4. What?
      • Often Open Source
      • Simple over comprehensive
      • Web UIs
      • Hosted
      • Primarily agent-based
      • Punk IT
      • Big 4 FUD
    • 5. Customers
      • Large network equipment company
      • Financial trading network company
      • Financial companies
      • Web infrastructure companies
      • SMB LOB Admins
      • Others (check their web sites)
    • 6. What? Open Source
      • Fast
      • Diverse
      • Transparent
      • Best of breed
      • Low Barriers to Entry
      • Plays well with others
    • 7. What? Simple & Light-weight
      • Fewer Metrics
      • Single Console
      • Auto-discovery
      • Fast install
    • 8. Simple & Light-weight Example
      • After download, 3-5 minutes up and running.
      • Obvious alerts: storage, AV update.
    • 9. What? Deployment
      • Web UI
      • Hosted
      • Packaged
      • Appliances
      • One “Server”
      • Agents
    • 10. What? Punk IT vs .
    • 11. What? Big 4 FUD
      • Costly
      • Hard to use
      • Spaghetti Suites
      • Vision vs. Tools
      • F5M vs. F500
    • 12. What’s Missing?
      • Management
      • Scale
      • Mainframes
      • Process
      • Others
    • 13. What’s Missing? Management “ Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix! Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix! Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix! Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix! Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix! Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix! Fix it fix it fix it fix! Fix it fix it fix it fix! Fix it fix it fix fix!”
    • 14. What’s Missing? Scale
      • Most keep only about 30 days of data
      • Little “proper” data warehousing
      • 100’s of targets, not 1,000’s
      • Monitoring interval can be wide
      • Exception: Splunk
    • 15. What’s Missing? Mainframes
    • 16. What’s Missing? Process
      • ITIL
      • Service Desk
      • Modeling
      • Exception:
      • Leave behind book
    • 17. What’s Missing? Others
      • Transactions
      • Application breadth
      • Workflow Editing
      • “Authoring”
      • SOA and composites
    • 18. Innovation
    • 19. Innovation: Search
      • More than “web grep”
      • Now the “natural” interface
      • Silent return of the Command Line
      • Splunk open to partnering, e.g., CA
    • 20. Innovation: RSS
      • Light-weight delivery
      • Quick and easy workflow
    • 21. Innovation: Collaborative Systems Management
      • Cross-silo trouble-shooting
      • Cross-silo expert advice
      • Aggregate guesses
        • “What 80% of people do in response to this alert.”
      • Make better what people do already
    • 22. Innovation: Be a Platform
      • Play well with others
      • Be a component and/or a platform
      • Light-weight composites:
        • JavaScript
        • REST
        • Scale is the key
      <?xml version=”1.0”?>
    • 23. Innovation: Others
      • More frequent releases
      • Hosted offerings
      • OSS & Standards
    • 24. Controlling the Story &quot;Every marketer tells a story. And, if they do it right, we believe them. We believe that wine tastes better in a $20 glass than a $1 glass. We believe that an $80,000 Porsche Cayenne is cooler than a $36,000 VW Touareg, which is virtually the same car. We believe that $225 Pumas will make our feet feel better than $20 no-names...and believing it makes it true.&quot;
    • 25. Story: Technologies Are Similar
      • Monitoring Computers & Applications
      • Alerting
      • Presenting data
      • Lowering costs
    • 26. Story: Big 4 Advantage
      • Process
        • ITIL
        • Workflow
        • Reporting
      • Integration
        • Identity
        • Service Desk
        • Provisioning
      • The Story of Skills
      • Embracing Enterprise Relationships
    • 27. Story: Systems Management 2.0
      • Speed
      • Low barriers to entry
      • More, More Often
      • Hardware is cheap, people are expensive
      • Simplicity means less people
      • Low development cost
    • 28. That is: There’s New Competition
      • Experienced people in the 2.0 world
      • Well done 1.0 releases. What’s Next?
      • Delivering Innovative Features
      • It’s time for killer features, not just back-yard cleanup.
    • 29.  
    • 30. Links and Credit
      • Crowded Tube: http://www.flickr.com/photos/malias/107222810/
      • Horses: http://www.flickr.com/photos/lupinesmile/160090319/
      • Penguins: http://www.flickr.com/photos/whurleyvision/72665448/
      • Spaghetti: http://www.venganza.org/materials/wallpapers/
      • Bang Head Here: http://www.flickr.com/photos/nammer/161833002/
      • Money: http://www.flickr.com/photos/yomanimus/102798907/
      • Bender: http://www.flickr.com/photos/scoregasm/231505555/
      • Innovation: http://www.flickr.com/photos/soctech/43279549/
      • Shark: http://www.flickr.com/photos/suneko/181497874/