How to do cloud
Like cloud itself, you want to
project an elegant simplicity
"it just works"
Don't explain cloud
Do explain cloud
make the customers trust you enough to let
you teach them what cloud "means" and how
they'd go about using it.
initial, quick meeting
followed by an almost consultative run-
thru of cloud "transformation"
explain where you ﬁt into SPI model
what is the point of all this, the end-game?
using IT strategically
because now it sucks less
being able to compete with IT
is this legacy/modernization or green-ﬁeld
for SaaS offerings
people who want to subvert IT
if you follow the "you must have an
"I see a collision happening between agile and ITIL."
old IT is crap and slow
the IT department is slowing you down
big vendors with hardware to sell
Focus on what's different
what's changed that makes this possible
SaaS delivery models
cheap enough hardware
Web Operations methods to manage the
cloud "data center"
virtualization and automation
user/customer demand for "always on" IT
was once chicken and eggbut now consumer sites have trained users
doing more with less
new vendors have viable options
they push old vendors to innovate as well
what new things does it enable?
large scale data analysis
which, according to IBM's CIO study the
top, tactical priority for CIOs to deliver on
doing better work for the businessgranted, IBM has a strong bias here
IBM CIO Study, 2011
83% in 2011 and 83% in 2009mobile is 2nd priority
"Our research suggests that this new
alignment comes as CEOs better
understand the importance of
technology. They increasingly rely on
CIOs to turn data into usable
information, information into
intelligence and intelligence into
smaller, tactical teams
more experimentationsdue to speed and cost
focus on applications not managing infrastructure
ability to change things quickly
what is the consequence for the
software in getting simplerless products, more integration, we hope
how does the organization and process need to
change to not complexity everything?
what types of workloads and
applications is it used for
types of applications that would beneﬁt
private vs. public
prove that private is needed
spell out reasons why
the secret is that we all think private is a trick
at best, a cultural problem
it's analogous to open source in the early daysOSS was fine, but people had to "get used to it"
always price against public options
compare quality of on-premise to off-premise
Amazon going down for 72 hours vs.
avg downtime of on-premise
follow-on topics & other areas
These aren't things for your initial, quick pitch
what is the migration path, maturity cycle
what does a "cloud developer" look like?
what is the map of middle-ware to cloud-ware?
project & requirements management
customer service/help desk
GRC/audit stufflike with Okta, Conformity, others
what demands/needs to people
say they have?
State of Public Cloud, Oct 2010
cloud is a lot better than they'd originally thought
original concerns are not the main ones
"60%+ say cloud solutions are better
than on-premise in availability, total cost
of ownership (TCO), and time-to-value"
"28% say cloud security is the #1
misconception about cloud solutions"
"Have these expectations been realized
in actual results? Cloud adopters report
that they have. More than 80% of
companies that have adopted cloud
applications and platforms say that they
are now able to respond faster to the
business and achieve business
objectives. They’ve also found these
solutions easier to deploy and cheaper
to maintain. The cloud has helped
change IT’s role in the business—70%
of adopters say that IT is now seen as a
business enabler and 77% say that
cloud solutions have changed the way
they run their business."
what people say they're looking for
IBM CIO stuff
CIO interest in cloud jumped from 33% in 2009 to
CIOs looking to use cloud as part of their
toolset to achieve better IT/biz alignment
the cloud marketplace to see types of
AMIs in deployment
what are people actually running?