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Consumer Tech to Enterprise Tech
 

Consumer Tech to Enterprise Tech

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The tone of technology coverage and advancement has changed to follow the darlings of the consumer web word: Google, Facebook, iPhones, and the whiz-bang du jour. “Enterprise Software” is hardly ...

The tone of technology coverage and advancement has changed to follow the darlings of the consumer web word: Google, Facebook, iPhones, and the whiz-bang du jour. “Enterprise Software” is hardly the source of new technologies that can help mainstream business: the bulk of valuable innovation now occurs and comes from the consumer world. The dynamics of that consumer culture are much different than typical business concerns, and the result software tends to be a “leaky abstraction” that reflects that difference. This talk with cover these innovations and then explore how new consumer technologies like social networking, cloud computing & SaaS, mobile access, and new work habits fit in with the business world.

(I gave this talk at the <a>Emerging Technologies for the Enterprise conferences</a>, April 8th, 2010.)

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    Consumer Tech to Enterprise Tech Consumer Tech to Enterprise Tech Presentation Transcript

    • Consumer to Enterprise Tech from ramen startups to quarter-end white-knuckling Michael Coté, RedMonk PeopleOverProcess.com @cote Thursday, April 8, 2010 1
    • consumer buzz by coverage by revenue Company Millions Press Clips Company Millions Press Clips Google $21,796 3,068 Samsung $191,138 393 Apple $32,479 2,835 AT&T $124,028 855 Microsoft $60,420 2,121 HP $118,364 636 Twitter N/A 1,336 IBM $103,630 534 Facebook N/A 1,314 Hitachi $103,003 43 Samsung Amazon.com $19,166 909 $99,487 548 Electronics AT&T $124,028 855 Verizon $97,354 694 Sony $79,618 808 Sony $79,618 808 Yahoo $7,209 763 Nokia $70,990 522 Intel $37,586 695 Dell $61,101 519 Source: ITDatabase.com IT Memos http://memos.itdatabase.com/index.php?report=bp&page=1 Thursday, April 8, 2010 2
    • concerns • Your employees & internal process • Your customers & users • Revenue and costs Thursday, April 8, 2010 3
    • collaboration/enterprise 2.0 • Work/activity streams • Being productive vs. goofing off • Good enough vs. perfect Thursday, April 8, 2010 4
    • collaboration offerings • Google Wave - high brand, zero $, poor functionality • SAP’s StreamWork (formally 12sprints) • Yammer, MindTouch, SharePoint, Jive & co. • SaaS: Lotus Connections, Google Apps, Zoho, etc. Thursday, April 8, 2010 5
    • data • Better, cheaper technology for BI & analytics • Self-service Junk Mail - 350M+ in Facebook • Telemetry - using your own, or selling it • Analytics - corporate, personal Thursday, April 8, 2010 6
    • big data & nosql • Commodifying expensive Business Intelligence, HPC • More “natural” & ad hoc modeling • Cassandra, CouchDB, InfiniDB, MongoDB, Riak, Tokyo Cabinet, Hadoop, etc. • Don’t feel locked into RDBMS, but don’t abandon it! Thursday, April 8, 2010 7
    • open data • Not always well understood how it helps • Look at Tesco and a handful of other examples • BestBuy using micro-formats Thursday, April 8, 2010 8
    • development • Practices from consumer tech cowboys • Agile - beyond development, still simplifying • Middleware, runtime, language explosion Thursday, April 8, 2010 9
    • cloud “Everything's called • Mostly in keynote cloud now. If you're in the tomorrow data center, it's a private cloud. There's nothing left but • Self-service sysadmin cloud computing. People say I'm against cloud computing - • Agile trickle of features how can I be against cloud computing when • dev/ops that's all there is?” -Larry Ellison Thursday, April 8, 2010 10
    • version control • Developers are crazy for git • GitHub - collaboration, social discovery • “Fork” is no longer a four letter word • Will it add speed, quality, and features? • Sub-teams, sometimes better Thursday, April 8, 2010 11
    • Thursday, April 8, 2010 12
    • framework fragmentation Silverlight EJB Flash GWT HTML5 Spring dojo “The CIO’s job is going to get JavaScript harder in 2010, because picking a Glassfish winner from the myriad MySQL rails language, framework and platform options will be Tomcat PHP much more difficult than picking a Oracle DB safe option.” ObjectiveC ExtJS .Net -Stephen O’Grady, Java RedMonk C/C++ jquery Grails drupal python Thursday, April 8, 2010 13
    • soa without the soa “REST gives the basis for a decent, lightweight separation between client and server in a web environment without forcing a technology, protocol or language decision.” -Mark Cathcart, Director of Systems Engineering, Distinguished Engineer, Dell Thursday, April 8, 2010 14
    • customer engagement • Trying to (re)connect with the people who pay you • Use technology to promote respect and dignity • ...and to pry open customer’s wallets Thursday, April 8, 2010 15
    • consumer expectations • Fast Performance • Always Available • Rich Experience • Frequent Functionality Thursday, April 8, 2010 16
    • always on, for better or worse “This is the first time in human history that we have truly a ubiquitous device… What you can do with a transaction across a mobile platform is very different than what you can do with it a point of sale.” –Matt Quinlan, CTO for Visa, Inc. Thursday, April 8, 2010 17
    • mobile • “Remote control for the cloud” • Self-service transactions • Browsing & Task focused Thursday, April 8, 2010 18
    • marketplaces • Decidedly anti-enterprise • Paying for software • Encourages fast, frequent, small delivery • Internal marketplaces, self- service Thursday, April 8, 2010 19
    • Thank you! License http://creativecommons.org/licenses/by-nc-sa/2.5/ Contact Michael Coté cote@redmonk.com www.PeopleOverProcess.com 512.795.4307 Thursday, April 8, 2010 20
    • The Quiet Revenue Machines Thursday, April 8, 2010 21
    • Credits & Co. • ITMemos/ITDatabase.com - http://memos.itdatabase.com/index.php?report=bp • Stephen on frameworks: http://redmonk.com/sogrady/2009/11/12/2010-predictions/ • Matt Quinlan: http://www.redmonk.com/cote/2009/12/09/stgevent09_day01_afternoon/ • Eclipse 2010 community survey: http://monk.ly/d6K4d7 • Lego city: http://www.flickr.com/photos/billward/3214269332/ • Diskette “data cube”: http://www.flickr.com/photos/rintakumpu/2684989757/ • Zosh iPhone app: http://zosh.com/features/ • http://en.wikipedia.org/wiki/Metcalfe%27s_Law • BestBuy & Microformats: http://jay.beweep.com/2008/10/13/deploying-experimental-hproduct-on-select-bestbuycom-pages/ Thursday, April 8, 2010 22