Cosmic Julie


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Presentation for Plymouth University Business Studies students 22nd January 2010

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  • This is COSMIC summer 1997 – six months before I joined. Making plans for the organisation to go forward – succeeded in getting Lottery funds, set up internet café, running some local training – what next? They needed business development skills and someone who could ‘sell’ the services … me!?
  • I joined straight from district council – research, policy, ICT – but I had a background in business – family run motor repairs – and I knew about how to run a good business from my parents. I had no experience of managing people – plenty of managing projects and influencing decisions. I didn’t really see myself as a sales person either! And as you can see this was a male dominated environment – as is the ICT world generally.
  • As we developed our profile, things started to happen and change. Focus on social objectives – working at local events – this is summer 1999 we set up an internet café at Honiton Show! … complete with satellite connection to internet. We didn’t see it then – but this was leadership in an organisational sense – and young people were doing most of the leading.
  • Also summer 1999 – internet café at Devon County Show – and this time a focus on a different client group! … reactions to the internet, computers and learning ranged and still do .
  • We continued to challenge and lead – putting a mobile unit on the road and taking it all over Devon, Somerset and SW – but also to some large national events to demonstrate how ICT could get to rural areas. For me this was the first big project I led and put into place – ORBIT. What a thrill. In three years we trained over 5000 in this outreach programme – young and old, from never been online to making their own video – 2001 – 2004.
  • And at the same time we bought and refurbished our own centre – Ridgeway House. It was on completion of this project that I took over as CEO – summer 2002. From complete novice to manager/leaders in 4 years! Excellent team around me – total belief in our work, and an enormous amount of courage and seat-of-my-pants attitude got me to this place!
  • Focus on individuals within a great team –developing skills, ensuring everyone got to propose ideas, everyone was a leader in my team. Reputation grew, new projects were developed, we also focussed on quality and professionalism during these years. Social accounting and strategic management
  • People started to visit us – and we became a regular case study – why? I welcomed all the PR and publicity But what was it that made us stand out? What should we know about ourselves and how could we get even better?
  • Also looked at some ‘role models’ of my own – who was out there showing others how to make a go of things and doing it well? What was it about these people that I liked, and what didn’t I like? How was I going to step up a level – formal learning? Plymouth College, Exeter University – MA Leadership I don’t particularly like academic learning – I struggled to find time for all the reading and assignments.
  • MA Leadership – Exchange project Bridgadier John Wallace – at Sandhurst and at Deepcut Barracks. Significant challenge for me personally – highly intimidated and very ‘out-of-comfort zone’ Fantastic experience and opportunity to learn – amazed by the similarity of our leadership styles – so was John!
  • Leadership – focus on developing people through our organisation and my personal approach. Becky and her journey. Pride and passion – but always with purpose
  • New roles – Chair of RISE – Social Enterprise Mark – providing a leadership role for the whole sector
  • Recently engaged on the Steering Group for Devon School for Social Entrepreneurs – a change to support others in coming into social enterprise and encouraging lots more people to support the work – another leadership role.
  • Cosmic Julie

    1. 2. <ul><li>Social Enterprise in UK </li></ul><ul><li>COSMIC story </li></ul><ul><li>My journey and learning </li></ul>
    2. 3. The social enterprise sector There are approximately 62,000 social enterprises in the UK with a combined turnover of £27 billion Social enterprises account for 5% of all businesses with employees and contribute £8.4 billion per year to the UK economy The social enterprise movement is inclusive and extremely diverse, encompassing organisations such as development trusts, community enterprises, co-operatives, housing associations, social firms and leisure trusts, among others.
    3. 4. What do they do? There are social enterprises working across all sectors of the economy, from healthcare to hospitality, retail to recycling. Some of the most high profile include Fifteen (pictured), Divine Chocolate, The Big Issue and more locally Eden Project If you want to change the world and make a profit while you’re at it, then social enterprise is the smart choice.
    4. 5.
    5. 6. The Social Enterprise Ambassadors are some of the most inspiring social enterprise business leaders in the country. They have made it their mission to get a social enterprise into every school (and college and university) in the country.
    6. 7. Social Enterprise in Education <ul><li>The Ambassadors believe that social </li></ul><ul><li>enterprise can be a great way for young </li></ul><ul><li>people to learn how to run a business. </li></ul><ul><li>It provides practical skills in marketing, </li></ul><ul><li>finance, management, teamwork and </li></ul><ul><li>leadership and develops the sense of </li></ul><ul><li>community and responsibility which will be </li></ul><ul><li>so important in helping to tackle problems </li></ul><ul><li>such as climate change and poverty. </li></ul><ul><li>And the government agrees – social </li></ul><ul><li>enterprise has been included in the </li></ul><ul><li>curriculum for both GCSE and BTEC </li></ul><ul><li>qualifications in Business. </li></ul><ul><li>There are many schools already running </li></ul><ul><li>social enterprises. Last year Fyndoune </li></ul><ul><li>School in Durham won an Enterprising </li></ul><ul><li>Solutions award for their business. </li></ul>
    7. 8. <ul><li>Many social enterprises businesses </li></ul><ul><li>offer young people the chance to learn </li></ul><ul><li>new skills and gain experience in </li></ul><ul><li>industries which are typically difficult to </li></ul><ul><li>break in to. </li></ul><ul><li>COSMIC continues to provide placements and apprenticeships for young people including Graduate placements, work experience in ICT and business management </li></ul><ul><li>Livity in London is a youth marketing </li></ul><ul><li>Agency which gives young people the </li></ul><ul><li>chance to work on real campaigns for </li></ul><ul><li>big name companies. </li></ul><ul><li>The Bright Ideas Trust is set up to </li></ul><ul><li>support young entrepreneurs to make </li></ul><ul><li>the most of their own ideas </li></ul><ul><li>and set up their own business. </li></ul>Get Involved
    8. 9. COSMIC <ul><li>ICT Services </li></ul><ul><ul><li>Web </li></ul></ul><ul><ul><li>Training </li></ul></ul><ul><ul><li>Tech Support </li></ul></ul><ul><ul><li>Consultancy </li></ul></ul><ul><li>ICT Projects </li></ul><ul><ul><li>SW ICT for third sector </li></ul></ul><ul><ul><li>Digital Mentoring </li></ul></ul><ul><ul><li>UK Online/NLDC </li></ul></ul><ul><li>Leadership Development </li></ul><ul><ul><li>Social Enterprises </li></ul></ul><ul><ul><li>Mentoring </li></ul></ul><ul><ul><li>Level 4 course </li></ul></ul><ul><ul><li>Exchanges </li></ul></ul><ul><ul><li>Expeditions </li></ul></ul><ul><ul><li>Workshops </li></ul></ul>
    9. 10. Where it all began
    10. 13. Social enterprise?
    11. 14. <ul><li>Social objectives </li></ul><ul><ul><li>Digital Inclusion </li></ul></ul><ul><ul><ul><li>Organisations </li></ul></ul></ul><ul><ul><ul><li>Businesses </li></ul></ul></ul><ul><ul><ul><li>Young People </li></ul></ul></ul><ul><ul><ul><li>Older People </li></ul></ul></ul>
    12. 20. Formal learning <ul><li>Strategic Management- Executive Diploma </li></ul><ul><ul><li>Use COSMIC as my action learning – made a complete review of our 3 – 5 year plans </li></ul></ul><ul><ul><li>Failed my dissertation – had to resubmit </li></ul></ul><ul><ul><li>Made a major improvement to my approach as CEO </li></ul></ul><ul><li>MA Leadership Studies </li></ul><ul><ul><li>So much reading! and then some….. massive subject </li></ul></ul><ul><ul><li>New contacts and different people – large organisations </li></ul></ul><ul><ul><li>Stopped after Phase 1 – Post Grad Certificate </li></ul></ul>
    13. 24. Social Enterprise Mark <ul><li>New brand for all Social Enterprises </li></ul><ul><li>National campaign launches 1 st February </li></ul><ul><li>Similar to Fairtrade </li></ul><ul><li>Encourage public awareness, purchasing decisions </li></ul>?
    14. 26. Push Me – Pull Me Source: David Robinson, Unconditional Leadership Objectives Values PULL – towards targets PUSH – towards achievements Dynamic Reviewed Updated Evolving Established Unconditional Underpinning “ in the DNA”
    15. 27. Q uestions