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Team is Family:
How We Do It at iThemes
Cory Miller
@CoryMiller303
@corymiller303#wpsessions
Why I’ve been
successful &
made money?
@corymiller303#wpsessions
I treat my team
like family
@corymiller303#wpsessions
A core value
& key to our success
@corymiller303#wpsessions
So what are families
all about?
@corymiller303#wpsessions
Families share a
common bond
@corymiller303#wpsessions
Families should
love and care about
each other when
no one else does
@corymiller303#wpsessions
Families have
an uncommon
commitment, loyalty
& sacrifice for
one another
@corymiller303#wpsessions
That’s what I wanted
@corymiller303#wpsessions
A small group
supremely
committed to
GO FAR TOGETHER
@corymiller303#wpsessions
To do that, we needed
a radical bond &
commitment
@corymiller303#wpsessions
Fostering values
of a family
in our team
@corymiller303#wpsessions
BUT ... this breaks
the rules
of entrepreneurship
@corymiller303#wpsessions
You’re not supposed to
care that much
@corymiller303#wpsessions
You’re supposed to
keep it all separate
@corymiller303#wpsessions
And employees are
supposed to just
do their jobs &
give their best anyway
@corymiller303#wpsessions
But if you do business
as usual, you’ll get the
same mediocre results
@corymiller303#wpsessions
We, entrepreneurs,
need to learn ...
@corymiller303#wpsessions
EMPATHY
@corymiller303#wpsessions
CARING
@corymiller303#wpsessions
Aren’t warm
& fuzzy words;
it’s a more human way
of business
@corymiller303#wpsessions
Do it right and
you’ll love the
outcomes & cherish
the experiences
@corymiller303#wpsessions
But it ain’t easy
& it gets messy
sometimes
@corymiller303#wpsessions
Again, not a fad tactic;
it’s a lasting core value
@corymiller303#wpsessions
We have to continually
work & act on it
@corymiller303#wpsessions
However, neglect it
at your own cost
@corymiller303#wpsessions
Here’s how we
approach business like
family to get
extraordinary results
@corymiller303#wpsessions
1.
We are a Family to
BELONG to
@corymiller303#wpsessions
Everybody wants
to belong
@corymiller303#wpsessions
But not everybody
is a fit
@corymiller303#wpsessions
Find ways to show
we’re an exclusive
group they belong to
@corymiller303#wpsessions
i.e.The pirate flag,
shirts, hangouts,
traveling together
@corymiller303#wpsessions
2.
We are a Family to
CONTRIBUTE to
@corymiller303#wpsessions
Everybody contributes,
no castaways
@corymiller303#wpsessions
Contribution is
required, valued &
celebrated
@corymiller303#wpsessions
Always, always
give credit where
credit is deserved
@corymiller303#wpsessions
When you contribute,
you give something of
yourself to others
@corymiller303#wpsessions
i.e.The About Page
& Ringing the Bell
@corymiller303#wpsessions
3.
We are a Family
COMMITTED to
each other
@corymiller303#wpsessions
All for one
One for all
@corymiller303#wpsessions
No rockstars
No divas
@corymiller303#wpsessions
Whatever it takes,
but we go together
@corymiller303#wpsessions
Committed
means caring
@corymiller303#wpsessions
i.e. Our team
brought us meals
when baby was born
@corymiller303#wpsessions
Also, making sure
the right people
are on the boat
@corymiller303#wpsessions
4.
We are a Family who
ENJOYS each other
@corymiller303#wpsessions
Which means
spending time together
‘off the clock’
@corymiller303#wpsessions
And that typically
means eating & drinking
@corymiller303#wpsessions
i.e. Monday lunches,
monthly hangouts
& bringing remote team
to OKC
@corymiller303#wpsessions
Oh, and games
@corymiller303#wpsessions
5.
We are a Family on a
JOURNEY together
@corymiller303#wpsessions
We share a common
purpose, goal, vision
@corymiller303#wpsessions
The journey gives us
stories to share
@corymiller303#wpsessions
Each person
contributes to the
journey uniquely
@corymiller303#wpsessions
What great things can
we do together today?
@corymiller303#wpsessions
That’s the family
I want to belong to
@corymiller303#wpsessions
We call it iThemes
@corymiller303#wpsessions
cory@ithemes.com
http://corymiller.com
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Team is Family

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Transcript of "Team is Family"

  1. 1. Team is Family: How We Do It at iThemes Cory Miller @CoryMiller303
  2. 2. @corymiller303#wpsessions Why I’ve been successful & made money?
  3. 3. @corymiller303#wpsessions I treat my team like family
  4. 4. @corymiller303#wpsessions A core value & key to our success
  5. 5. @corymiller303#wpsessions So what are families all about?
  6. 6. @corymiller303#wpsessions Families share a common bond
  7. 7. @corymiller303#wpsessions Families should love and care about each other when no one else does
  8. 8. @corymiller303#wpsessions Families have an uncommon commitment, loyalty & sacrifice for one another
  9. 9. @corymiller303#wpsessions That’s what I wanted
  10. 10. @corymiller303#wpsessions A small group supremely committed to GO FAR TOGETHER
  11. 11. @corymiller303#wpsessions To do that, we needed a radical bond & commitment
  12. 12. @corymiller303#wpsessions Fostering values of a family in our team
  13. 13. @corymiller303#wpsessions BUT ... this breaks the rules of entrepreneurship
  14. 14. @corymiller303#wpsessions You’re not supposed to care that much
  15. 15. @corymiller303#wpsessions You’re supposed to keep it all separate
  16. 16. @corymiller303#wpsessions And employees are supposed to just do their jobs & give their best anyway
  17. 17. @corymiller303#wpsessions But if you do business as usual, you’ll get the same mediocre results
  18. 18. @corymiller303#wpsessions We, entrepreneurs, need to learn ...
  19. 19. @corymiller303#wpsessions EMPATHY
  20. 20. @corymiller303#wpsessions CARING
  21. 21. @corymiller303#wpsessions Aren’t warm & fuzzy words; it’s a more human way of business
  22. 22. @corymiller303#wpsessions Do it right and you’ll love the outcomes & cherish the experiences
  23. 23. @corymiller303#wpsessions But it ain’t easy & it gets messy sometimes
  24. 24. @corymiller303#wpsessions Again, not a fad tactic; it’s a lasting core value
  25. 25. @corymiller303#wpsessions We have to continually work & act on it
  26. 26. @corymiller303#wpsessions However, neglect it at your own cost
  27. 27. @corymiller303#wpsessions Here’s how we approach business like family to get extraordinary results
  28. 28. @corymiller303#wpsessions 1. We are a Family to BELONG to
  29. 29. @corymiller303#wpsessions Everybody wants to belong
  30. 30. @corymiller303#wpsessions But not everybody is a fit
  31. 31. @corymiller303#wpsessions Find ways to show we’re an exclusive group they belong to
  32. 32. @corymiller303#wpsessions i.e.The pirate flag, shirts, hangouts, traveling together
  33. 33. @corymiller303#wpsessions 2. We are a Family to CONTRIBUTE to
  34. 34. @corymiller303#wpsessions Everybody contributes, no castaways
  35. 35. @corymiller303#wpsessions Contribution is required, valued & celebrated
  36. 36. @corymiller303#wpsessions Always, always give credit where credit is deserved
  37. 37. @corymiller303#wpsessions When you contribute, you give something of yourself to others
  38. 38. @corymiller303#wpsessions i.e.The About Page & Ringing the Bell
  39. 39. @corymiller303#wpsessions 3. We are a Family COMMITTED to each other
  40. 40. @corymiller303#wpsessions All for one One for all
  41. 41. @corymiller303#wpsessions No rockstars No divas
  42. 42. @corymiller303#wpsessions Whatever it takes, but we go together
  43. 43. @corymiller303#wpsessions Committed means caring
  44. 44. @corymiller303#wpsessions i.e. Our team brought us meals when baby was born
  45. 45. @corymiller303#wpsessions Also, making sure the right people are on the boat
  46. 46. @corymiller303#wpsessions 4. We are a Family who ENJOYS each other
  47. 47. @corymiller303#wpsessions Which means spending time together ‘off the clock’
  48. 48. @corymiller303#wpsessions And that typically means eating & drinking
  49. 49. @corymiller303#wpsessions i.e. Monday lunches, monthly hangouts & bringing remote team to OKC
  50. 50. @corymiller303#wpsessions Oh, and games
  51. 51. @corymiller303#wpsessions 5. We are a Family on a JOURNEY together
  52. 52. @corymiller303#wpsessions We share a common purpose, goal, vision
  53. 53. @corymiller303#wpsessions The journey gives us stories to share
  54. 54. @corymiller303#wpsessions Each person contributes to the journey uniquely
  55. 55. @corymiller303#wpsessions What great things can we do together today?
  56. 56. @corymiller303#wpsessions That’s the family I want to belong to
  57. 57. @corymiller303#wpsessions We call it iThemes
  58. 58. @corymiller303#wpsessions cory@ithemes.com http://corymiller.com
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