Team Building Toolkit

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This Tool Kit includes:
Understanding how teams develop
The key to better communication: Vulnerability!
How disagreement helps teams go from “Good to Great”
Start-Stop-Continue: The SMART Goal Way

Published in: Business, Technology
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Team Building Toolkit

  1. 1. CLI Team Building Toolkit A T o o l K i t f o r t e a m s t h a t w a n t t h e m s e l v e s t o o u t p e r f o r m This Tool Kit includes:     Understanding how teams develop The key to better communication: Vulnerability! How disagreement helps teams go from “Good to Great” Start-Stop-Continue: The SMART Goal Way © The Corporate Learning Institute, All Rights Reserved, | www.corplearning.com | 800-203-6734 1
  2. 2. Understanding How Teams Develop Team Member’s Behavior/Feelings: Forming • Feeling of uncertainty • Polite, careful, reserved, quite • Excited, high expectations, eager, some anxiety Team Member’s Behavior/Feelings: Storming • Feeling they could do more as an individual than as a team • Arguments, defensiveness, factions, frustration • Feeling held back from accomplishing results Leaders can help by: • Clearly defining team purpose and overall goals • Providing lots of information • Helping people learn about each other • Providing specific directions • Assigning tasks • Introducing and establishing initial roles • Encouraging exposure to reveal feelings of uncertainty • Providing feedback on task accomplishment Leaders can help by: • Recognizing successful conflict resolution • Emphasizing use of team ground rules • Pushing back on members to speak directly to each other • Focusing conflict through G.R.P.I. model verse on individuals • Making specific decisions • Refocusing the group on objectives • Encouraging exposure/feedback with individual/system discrepancies • Holding group accountable for having and resolving conflict • Providing feedback on maintaining ground rules © The Corporate Learning Institute, All Rights Reserved, | www.corplearning.com | 800-203-6734 2
  3. 3. Team Member’s Behavior/Feelings: Norming • Feeling like they are becoming experts • Team cohesion, friendliness, harmony • Feelings that the group will succeed Leaders can help by: • Encouraging group participation in decision making • Encouraging positive interactions • Emphasizing importance of ground rules • Sharing leaders responsibilities • Holding group accountable for maintaining ground rules through their performance • Start holding group mutually accountable for results • Providing feedback on process, risk taking, and participation Team Member’s Behavior/Feelings: Performing Leaders can help by: • Pride, enthusiasm, focus, sense of accomplishment • High self-esteem • Highlighting team accomplishments • Challenging team to continuous improvement • Minimizing competitiveness with other teams • Allowing group to set direction • Allowing group to make decisions • Allowing group to hold themselves mutually accountable for results • Providing feedback on results Team Member’s Behavior/Feelings: Adjourning Leaders can help by: • Pride, relief, anxiety, anticipation • Facilitating formal summary of team’s accomplishments, learn for future • Celebrating, congratulating, recognizing • Addressing anxiety about the future © The Corporate Learning Institute, All Rights Reserved, | www.corplearning.com | 800-203-6734 3
  4. 4. © The Corporate Learning Institute, All Rights Reserved, | www.corplearning.com | 800-203-6734 4
  5. 5. © The Corporate Learning Institute, All Rights Reserved, | www.corplearning.com | 800-203-6734 5
  6. 6. © The Corporate Learning Institute, All Rights Reserved, | www.corplearning.com | 800-203-6734 6

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