The State of Workplace Productivity Report

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Today’s workers are more connected than ever—using multiple devices and applications to access and manage the constant stream of information that comes from living in an always-on world. But is hyper-connectedness helping employees be more productive or simply leaving them overwhelmed?

Research from Cornerstone OnDemand, conducted in collaboration with leading global insights firm Kelton, breaks down employees’ attitudes regarding technology in the workplace and their perspectives on whether company-provided applications are supporting how employees want to get their jobs done. The survey captures generation and industry-specific expectations across the board, with added insights on employees’ thoughts regarding collaboration and their willingness to use wearable technology in the workplace.

The survey reveals that the always-moving, always-on workplace is overwhelming employees — especially Millennials, the youngest of our workforce. Today’s workers are desperate to simplify the chaos, and employers can use these insights to facilitate the new world of work and close the gap between the types of technology organizations provide and what employees truly want in order to stay productive and perform at their very best.

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The State of Workplace Productivity Report

  1. 1. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013
  2. 2. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 CAUTION OVERLOAD!
  3. 3. U.S. employees say they experience... WORK OVERLOAD INFORMATION OVERLOAD TECHNOLOGY OVERLOAD Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 25% 50% 34%
  4. 4. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 38% Millennials 41% Millennials Older Generations 20% TECHNOLOGY OVERLOAD! INFORMATION OVERLOAD! 31% Older Generations More Millennials struggle with information & tech overload vs. older generations
  5. 5. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 FACE TIME (FOR REAL)
  6. 6. SAY THERE ISN'T ENOUGH COLLABORATION IN THEIR WORKPLACE 38% 72% of employees prefer to collaborate in person vs. online (23%) or via phone or video conference (5%) Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013
  7. 7. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 WYOD: WEAR YOUR OWN DEVICE
  8. 8. 55%66% Millennials Older Generations 58% of employees would use wearable tech if it enabled them to do their job better Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013
  9. 9. 12% WOULD FEEL LIKE THEY WERE AT A DISADVANTAGE 67% If a co-worker had wearable tech for his or her job... WOULD FEEL CURIOUS Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013
  10. 10. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 MULTI-SCREEN MULTITASKING
  11. 11. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 43% 76% 15%36% Desktops Tablets Laptops Smartphones Devices employees use for work*...
  12. 12. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 10%Older Generations 23% 52% Millennials Older Generations 20% Millennials BYOD: Bring Your Own Device Using smartphones for work 56% 39% Millennials Older Generations Using tablets at work
  13. 13. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 TOOLS OF THE TRADE
  14. 14. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 of employees who DON’T currently use apps for work are likely to do this of employees who currently use apps for work are likely to do this 37% 20% Employees who are likely to spend their own money to download apps for work purposes in the next 12 months
  15. 15. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 Employees who use applications for work use an average of four per week
  16. 16. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 Employees who have downloaded at least one application to use for work in the last 12 months 65% 57% 47% Millennials Gen Xers Baby Boomers
  17. 17. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 Work applications: what matters most to employees? Ease of use 77% 73% 62% 40% 35% Convenient access to information Ability to be more productive Ability to collaborate with others Accessible on multiple devices
  18. 18. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 RULES OF ENGAGEMENT
  19. 19. Cornerstone OnDemand The State of Workplace Productivity Report Conducted by Kelton, August 2013 When asked if their employer has policies for the following, workers said... USING APPLICATIONS FOR WORK PURPOSES THAT AREN’T PROVIDED BY YOUR EMPLOYER 15% 21% USING A PERSONAL DEVICE FOR WORK PURPOSES 43% IDK (I don't know) NO IDK (I don't know) NO 45%
  20. 20. ABOUT THE SURVEY Cornerstone OnDemand’s The State of Workplace Productivity Report was conducted by Kelton, a leading global insights firm, between August 16 and August 23, 2013 among 1,029 employed Americans ages 18 and over, using an email invitation and an online survey. For more information regarding the survey findings, visit: www.csod.com/resources/research/state-of-the-workplace-productivity-2013 Generational Breakouts · Older Generations = Gen X, Baby Boomers, Traditionalists · Millennials = ages 18-32 years · Gen X = ages 33-48 years · Baby Boomers = ages 49-67 years · Traditionalists = ages 68-plus years * Among survey respondents who use a device for work purposes

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