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Cordelta tibco-presentation-social collaboration-intranets2012
 

Cordelta tibco-presentation-social collaboration-intranets2012

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Cordelta were pleased to be invited by TIBCO to present with Dion Hinchcliffe (author of Social Business by Design) in a Tibbr event: Enterprise Social Networking that coincided with Intranets2012 ...

Cordelta were pleased to be invited by TIBCO to present with Dion Hinchcliffe (author of Social Business by Design) in a Tibbr event: Enterprise Social Networking that coincided with Intranets2012 conference held in Sydney on 16 May2012. Our CIO and Director, Matthew Ryan, presented on our use of Tibbr for enterprise conversation behind the firewall.

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    Cordelta tibco-presentation-social collaboration-intranets2012 Cordelta tibco-presentation-social collaboration-intranets2012 Presentation Transcript

    • SOCIAL  COLLABORATION   HELPING  BUILD  COMMUNITY   Presenter:  Ma8hew  Ryan   Time:  4pm   Date:  15  May  2012  
    • Background   •  Professional  Services  Firm   •  Established  2004   •  110  staff  and  60  contractors   •  Best  Place  to  Work  2011  (11th),  1st  for  Fairness  Category   •  Disconnected  consulWng  workforce     •  Spread  across  clients  and  locaWons   •  Teams  range  in  size  from  1  to  20   •  Engagements  range  in  duraWon  from  2  weeks  to  2+  years  2  www.cordelta.com  
    • Our  Systems   •  Confluence     •  project  collaboraWon,  documentaWon,  structured  knowledge   •  JIRA   •   issues,  risks,  change  requests,  EPICs,  Storeys,  tasks,  bugs   •  Email   •  Messages,  conversaWons,  unstructured  knowledge   •  Mailman  (decommissioning)   •  Mailing  lists   •  Survey  Tool  (decommissioning)   •  Decision  making,  feedback,  polls   •  TIBBR   •  ConversaWons,  decision  making,  feedback,  polls  3  www.cordelta.com  
    • Our  key  problems   •  Many  different  groups/communiWes   •  Too  much  email!   •  Inefficient  decision  making   •  Mailing  List  Maintenance   •  Knowledge  lost  in  email   •  PracWce  Group  CollaboraWon  www.cordelta.com  
    • Email  Jumble   5   www.cordelta.com  
    • Sorted!   6   www.cordelta.com  
    • An  Example  7  www.cordelta.com  
    • Decision  making  –  EffecWveness  Curve   Meetings, Synchronous Good for building relationships only. Effectiveness Gap 80% of communication is non-verbalEffectiveness& Efficiency TIBBR, Asynch Good for conversations, decisions etc! Email, Asynch Good for shouting! 0 3 6 9 12 15 18 21 24 27 30 33 Number of People 8   www.cordelta.com  
    • Example  9  www.cordelta.com  
    • Too  many  mailing  lists   •  Too  many  lists   •  No  idea  who  is  on  them   •  Staff  did  not  know  how  to  subscribe  to  the  them   •  Did  not  know  how  to  unsubscribe  to  them   •  Reply  All  sWll  applied   •  Too  much  email  noise  with  no  control  over  how  to  receive   message  from  mailing  lists   •  Overhead  for  ICT  team  in  keeping  the  lists  up  to  date  10  www.cordelta.com  
    • Minimum  Lists  Now   •  everyone@cordelta.com  -­‐  used  just  for  important   broadcasts   •  External  to  internal  lists  such  as   •  quotes@cordelta.com   •  admin@cordelta.com  11  www.cordelta.com  
    • 12  www.cordelta.com  
    • Explicit  13   Tacit  www.cordelta.com  
    • PracWce  Development  14  www.cordelta.com  
    • Example  15  www.cordelta.com  
    • Example  16  www.cordelta.com  
    • 17  www.cordelta.com