Death, Taxes & Internet Outages
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Where It's At 2013 - Phillip Anthony, Co-Operative Systems
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Death, Taxes & Internet Outages
- 1. Where ITs@! Philip Anthony/Co-Operative Systems
- 2. “Death, Taxes & Internet Outages” Aim - A realistic, existenti alist non- paranoid relationship with technology
- 3. No 3g Internet Case Study : Airport Meltdown Cant Phone or SMS No Public WiFi The fix? – blag into a lounge set up yet another hotmail account, sigh … The outcome ?
- 4. „Well How Did I Get Here?..
- 5. Phase II – Bringing it all back home Internet Digital TV TIVO (BT Vision) Home Cinema + Apps Wireless Keyboard & Mouse Internet Radio DAS
- 6. Phase II – Bringing it all back home = Personal Data Center you cant just come round & watch TV
- 7. • Full Outlook & Live.com + Adobe & MsOffice • Trains & Buses & Boris Bikes & TFL • SatNav, Maps, Local Scout, Weather • BBC & Times • Bing, Google, YouTube, Wikipedia • Facebook, Linked in • Amazon, e-bay, Tesco, British Airways, • Games – Angry birds • + And there is a Phone & Txt Lovin the „apps‟… Phase III - Real Smart How many serious smart users in the house?
- 8. Phase III – Acts of Faith.. Any others ‘early adopters’ done this yet?
- 9. Man in Control of his Universe User centric computing
- 10. What can possibly go wrong? Who is responsible? Who is accountable?
- 11. Issues & Causes of Outages What happens: • Device Failure • App Failure • Internet Outage Causes: ICT industry- rush to market Lack of planning User error – unplugging, not charging, not understanding Lack of responsibility and accountability Usage beyond design parameters
- 12. X - Multiple Points for Failure X X X X X X X X X X X
- 13. Plan Ahead – For users.. eg- For travel Educate on Limitations eg ADSL SLAs @ home Educate on Complexity Double Up • Internet • Devices • Apps • Infrastructure • DB replication • Mail archiving Avoiding Outages – IT People “I cant get email…” DR planning = Risk & Cost
- 14. Avoiding Outages II – Personal Planning - Communication • Bjorn Communicator • Mail me • phil@coopsys.net & pda66@live.com • Txt me • Call me • Office (all) • Mobile (key contacts) • Home (F&F&Core)
- 15. Avoiding Outages III – Personal Planning - Information Access • Ben Informed: • Database/Office Info • Office PC, Laptop, Telly, Phone • Internet/Apps • Phone, Office PC, Telly, Laptop Think ahead on where you will be….
- 16. „Down n out „– Being Realistic • 99% up time = offline 3.5 days per year • 99.9 = offline almost 9 hours per year • 99.99 = approx 1 hour per year • Most organisations, services will have an outage each year • Many outage recoveries can not be rehearsed • Home & Smart phones are more vulnerable than office services • Have a plan B & C
- 17. The Opportunity…
- 18. Death, Taxes, Internet Outages
- 19. Thank You Philip Anthony/Co-Operative Systems Mail me - phil@coopsys.net
Editor's Notes
- Want to show how as individuals we need to manage our way round IT in a less than perfect world ANDHow IT is increasingly revolving around us as individuals instead of the organisation
- Then eureka a game changing moment
- Note the 5 remotes
- One day clever devices that sort them selves out on a universal connection and we just talk to them - ? Yes or no?
- The Silent Office - who has that ?
- Do this and get at least 10% more out of your life or your money back