Changing Your Organization from the Inside Out

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Presentation by Jamie Notter, co-author of "Humanize: How People-Centric Organizations Succeed in a Social World" at the occasion of the Fusion Marketing Experience conference 2012: four principles.

Presentation by Jamie Notter, co-author of "Humanize: How People-Centric Organizations Succeed in a Social World" at the occasion of the Fusion Marketing Experience conference 2012: four principles.

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  • 1. the impact of the social customer: changing your organization from the inside out jamie notter @jamienotter humanizebook.com
  • 2. human principleshttp://www.flickr.com/photos/53242483@N00/3264744772 open trustworthy generative courageoushttp://www.flickr.com/photos/21046489@N06/3464659175 http://www.flickr.com/photos/38518750@N00/3880219904
  • 3. human principleshttp://www.flickr.com/photos/53242483@N00/3264744772 decentralization systems thinking ownership open trustworthy generative courageoushttp://www.flickr.com/photos/21046489@N06/3464659175 http://www.flickr.com/photos/38518750@N00/3880219904
  • 4. change
  • 5. organizational change culture process behavior
  • 6. social media hurdles
  • 7. duplication
  • 8. human principles transparencysystems thinking truth open trustworthy generative courageous collaboration
  • 9. silo warshttp://www.flickr.com/photos/14922165@N00/4848928856
  • 10. silo warshttp://en.wikipedia.org/wiki/File:Wikimedia_Foundation_organization_chart.png
  • 11. silo wars lateral collaborative networkshttp://en.wikipedia.org/wiki/File:Wikimedia_Foundation_organization_chart.png
  • 12. silo warshttp://www.flickr.com/photos/14922165@N00/4848928856grow food
  • 13. human principles ownership open trustworthy generative courageous collaborationrelationship bldg.
  • 14. trusthttp://www.flickr.com/photos/76266195@N08/7085555317
  • 15. trust conversationshttp://www.flickr.com/photos/72098626@N00/2973403186
  • 16. trustconversationshttp://www.flickr.com/photos/21128887@N00/4224045752
  • 17. trustconversations experimentshttp://www.flickr.com/photos/21128887@N00/4224045752 http://www.flickr.com/photos/10361931@N06/4273968248
  • 18. human principles authenticity open trustworthy generative courageousinclusion learning experimentation
  • 19. human principlesdecentralization transparencysystems thinking truth ownership authenticity open trustworthy generative courageous inclusion learning collaboration experimentationrelationship bldg. personal devt.
  • 20. organizational change culture process behavior
  • 21. change direct motivate shapethe rider the elephant the pathhttp://www.flickr.com/photos/ http://www.flickr.com/photos/ http://www.flickr.com/photos/79727841@N00/152396707 26782864@N00/2310975386 30201239@N00/3474981183 clarity emotions facilitate
  • 22. questions?humanizebook.com