Changing Your Organization from the Inside Out

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Presentation by Jamie Notter, co-author of "Humanize: How People-Centric Organizations Succeed in a Social World" at the occasion of the Fusion Marketing Experience conference 2012: four principles.

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Changing Your Organization from the Inside Out

  1. 1. the impact of the social customer: changing your organization from the inside out jamie notter @jamienotter humanizebook.com
  2. 2. human principleshttp://www.flickr.com/photos/53242483@N00/3264744772 open trustworthy generative courageoushttp://www.flickr.com/photos/21046489@N06/3464659175 http://www.flickr.com/photos/38518750@N00/3880219904
  3. 3. human principleshttp://www.flickr.com/photos/53242483@N00/3264744772 decentralization systems thinking ownership open trustworthy generative courageoushttp://www.flickr.com/photos/21046489@N06/3464659175 http://www.flickr.com/photos/38518750@N00/3880219904
  4. 4. change
  5. 5. organizational change culture process behavior
  6. 6. social media hurdles
  7. 7. duplication
  8. 8. human principles transparencysystems thinking truth open trustworthy generative courageous collaboration
  9. 9. silo warshttp://www.flickr.com/photos/14922165@N00/4848928856
  10. 10. silo warshttp://en.wikipedia.org/wiki/File:Wikimedia_Foundation_organization_chart.png
  11. 11. silo wars lateral collaborative networkshttp://en.wikipedia.org/wiki/File:Wikimedia_Foundation_organization_chart.png
  12. 12. silo warshttp://www.flickr.com/photos/14922165@N00/4848928856grow food
  13. 13. human principles ownership open trustworthy generative courageous collaborationrelationship bldg.
  14. 14. trusthttp://www.flickr.com/photos/76266195@N08/7085555317
  15. 15. trust conversationshttp://www.flickr.com/photos/72098626@N00/2973403186
  16. 16. trustconversationshttp://www.flickr.com/photos/21128887@N00/4224045752
  17. 17. trustconversations experimentshttp://www.flickr.com/photos/21128887@N00/4224045752 http://www.flickr.com/photos/10361931@N06/4273968248
  18. 18. human principles authenticity open trustworthy generative courageousinclusion learning experimentation
  19. 19. human principlesdecentralization transparencysystems thinking truth ownership authenticity open trustworthy generative courageous inclusion learning collaboration experimentationrelationship bldg. personal devt.
  20. 20. organizational change culture process behavior
  21. 21. change direct motivate shapethe rider the elephant the pathhttp://www.flickr.com/photos/ http://www.flickr.com/photos/ http://www.flickr.com/photos/79727841@N00/152396707 26782864@N00/2310975386 30201239@N00/3474981183 clarity emotions facilitate
  22. 22. questions?humanizebook.com

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