CASE STUD Y
Bigfix simplifies it operations
and reduces costs for
chichester school district
Chichester School District
State and Local Government
• Lack of visibility with previous
• Inefficient, complicated and
manual software distribution and
The Chichester School District is a regional school district in Delaware County,
PA whose mission is to educate students by wisely managing finite resources.
The IT staff supporting this mission manages approximately 2,000 Windows
desktops and close to 50 Windows servers across six school sites.
The IT staff at Chichester School District manages over 2,000 machines
throughout the 6-school network. While their fiber-based network provides fast
and reliable connectivity, their previous patching vendor lacked the real-time
visibility and control to ensure that the proper patches were installed correctly.
In some cases, technicians would have to drive around to each school site
to execute manual installations and updates—introducing unacceptable
“exposure windows” to district computing resources and driving up labor costs.
“My business manager loves me for saving money.
BigFix has truly exceeded our expectations.”
Senior Network Administrator
• Optimizing IT investments within
a tight budget
• Detailed, real-time information
on remote computers means
less onsite trouble-shooting time
• Simplified, efficient patch
processes—99% first pass
success rates across the district
• Automated power management
reduced annual energy costs by
nearly 70% per PC
Additionally, the IT team was also looking for ways to reduce energy usage and
computing costs. While individual educator efforts to turn off classroom PCs at
night and on weekends helped to slightly drive the energy usage down, a more
centralized program was necessary to truly deliver consistent savings. Finally,
the PC power management program needed to be integrated with the patch
management process in order to ensure that machines could be automatically
“woken up” remotely to apply patches overnight.
Thanks to BigFix’s integrated patch and power management solution, Chichester School District is overcoming all of these challenges. BigFix Patch
Management provides real-time visibility into which patches are required on
which machines, and validates installation of these patches within minutes—
obviating the need for technicians to drive around to school sites doing tedious,
manual work. A recent Microsoft update was remotely distributed, installed
and validated on 1,000 machines within an hour or so compared to their previous tool which used to take a week to perform and validate a similar update.
bigfix simplifies it operations and reduces costs for chichester school district