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Cc event 130410_blackbay

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Cambridge Consultants and Angel News event for startups, 13/4/10, talk by Larry Klimczyk of Blackbay

Cambridge Consultants and Angel News event for startups, 13/4/10, talk by Larry Klimczyk of Blackbay

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Transcript

  • 1. Investor Start-Ups Larry Klimczyk, CEO, Blackbay Ltd
  • 2. AGENDA
    • Know what do you “DO” and what you “DON’T DO”, and WHY
    • Know your market – this includes Partners
    • Understand the power of Demonstrators
    • Really, CASH is KING
  • 3. KNOW WHAT YOU DO AND DON’T DO
    • Manage business process in the field to:
    • Enhance performance
    • Reduce costs
    • Gather accurate real-time information
    • Improve efficiency of operations
    • Enable improved planning processes
    • Improve quality of service
    • Achieve ‘first time right’ objectives
    • Improve responsiveness
    • Make informed, timely, decisions
    • Automate mobile worker processes to:
    • Reduce paperwork
    • Reduce administration time
    • Improve employee efficiencies
    • Reduce travel time & costs
    • Increase jobs per day
    • Improve safety of workers
    • Provide seamless communication with the enterprise in real-time
    • Reduce errors in the field
    • Reduce stress
    • Increase job satisfaction
    • Improve visibility of operations to:
    • Increase customer visibility of services
    • Enable real-time availability of information
    • Increase security of service
    • Ensure greater confidence in the enterprise
    • Provide timely and accurate deliveries
    • Improve consistency of service
    • Managing information in real-time to:
    • Reduce the user of paper
    • Reduce distance travelled
    • Manage fuel consumption more efficiently
    • Reduce the time taken to reschedule events in the field
    • Reduce the enterprise carbon output
    Blackbay delivers real-time enterprise mobility solutions  enabling service and productivity improvements to Supply Chain and Field Service operations   Environment Customer Mobile Worker Enterprise
  • 4. BLACKBAY OVERVIEW
    • Formed in 2005 as a leverage buyout from a UK PLC
    • Blackbay currently has >90 Employees
    • Blackbay has over 165 successful deployments with over 53,000 mobile workers using our applications, managing over 2 billion data transactions per annum
    • Strong Investment Partner – Albion Ventures
    • Royal Mail (customer) win Gartner Wireless and Mobile Summit’s Excellence Award
    • World Mail Award for Innovation
  • 5. CUSTOMERS
  • 6. KNOW YOUR MARKET
    • Product, Price, Promotion, Place ….Partners
    • Leverage your partner relationships
      • Manufacturing, Distribution, Go-To-Market, Research
  • 7. THE POWER OF THE DEMONSTRATOR
    • The customer opportunity
      • Declining Revenues
      • Efficiently mobilizing 70,000 postal workers
      • Reduced customer satisfaction
    • The demonstrator
      • We identified a niche in the market place
      • No one else could demonstrate the ability to deliver a solution for 10’s of thousands of users
      • The investment in the demonstrator provided proof of our ability, despite our size
  • 8. SUCCESS WITH ROYAL MAIL
    • Royal Mail Group
      • Delivery scan conformance exceeding 97%
      • Forecast to generate US$500 million of incremental revenue over the next 5 years
      • Used tracking data to improve QoS by 3% in first 6 months
      • Improved billing accuracy
      • Up to 30% price efficiency on some products
      • Improvements in quality of service for existing products
      • Improvement in delivery times for unfamiliar routes
      • Stolen vehicles and mail recovered in real-time
  • 9. THE POWER OF THE DEMONSTRATOR
    • The customer opportunity
      • Challenging Market
      • Threat of losing largest customer
      • 7,500 lifestyle couriers
    • The demonstrator
      • Pilot (demonstrator) trial of our latest platform
      • Enabled us to win the business against some of our largest competitors
  • 10. SUCCESS WITH HERMES
    • Hermes
      • Provides tracking and signature services deliveries, collections and pick-ups
      • GPRS ‘real-time’ upload of data and signatures to our core systems
      • Ability to re-sequence the route.
      • Web site to dynamically monitor the service.
      • Fully managed end to end service
      • Quick adoption
      • Growing feedback that the HHT is making the job easy.
      • Increased MI makes spotting the ‘poor’ performance easier
      • Highest level of customer satisfaction from major client
      • Comments received on the improvement in the percentage of ‘end of life’ tracking received
  • 11. CASH IS KING
    • Sales Cycle in today’s environment
    • Controlling risk
    • Understanding the cost of money
  • 12. SUMMARY
    • Know what do you “DO” and what you “DON’T DO”, and WHY
    • Know your market – this includes Partners
    • Understand the power of Demonstrators
    • Really, CASH is KING
    • Questions?

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