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9.2. sa pience be techday 2011 umicorev2

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    • 1. SAPience.be TECHday 2011 Modeling tomorrow’s technology Controlling your SAP Business Processes in a complex IT environment: Umicore does it! Wouter DanielsYour logo Business Analyst Oliver Buyssens Comptence Lead SAP SolMan Lamot, Mechelen April 6, 2011
    • 2. Agenda Agenda Your logo 1. Speaker and Company Presentation 2. Scope of the project ASQ 3. SAP Landscape 4. Project ASQ2 5. Link with ChaRM 6. Specific concept for BI 7. Lessons Learned 8. Q&A 17/12/2012 Page 2
    • 3. Agenda 1. Speaker Presentation Your logo Oliver Buyssens • SAP Solution Manager Competence Team Lead at Expertum • Active participant at SAP Solution Manager introduction in BeLux • Numerous implementations of SAP Solution Manager in following areas • Project documentation and Business Process Modeling • Implementation Methodology • Service Desk / ChaRM / ITIL • Monitoring • Application Lifecycle Management • Solution Manager trainer at SAP (+5 years) • Co-Chairman of SAP Solution Manager Task Force of the SAPience Technology commission • Member of the SIGS (Special Interest Group Solution Manager) 17/12/2012 Page 3
    • 4. Agenda 1. Presenting Expertum Your logo • Founded begin 2006 • Team of +45 SAP Experts and Project Managers • Mission : Providing superior long-term customer and employee value • Offering expertise in following domains – Finance – Supply Chain Management – Business Intelligence – Product Lifecycle Management – Project Management – SAP Solution Manager – GRC and Security – Netweaver – Own SME Solution: Value4SME • SAP Service Partner, Channel Partner, Value Circle Partner • SAPience.be Partner 17/12/2012 Page 4
    • 5. Agenda 1. Speaker Presentation Your logo Wouter Daniëls • Business Analyst for Umicore Information Systems • Working for Umicore since 2008 • Umicore Business Projects in SAP • Large Procurement Project (SRM, Netweaver Portal, ECC..) • Participation in Finance Projects (ECC) and Reporting (BI) • Specific business Units: Electro-Optic Materials & Technical Materials • Internal Projects regarding Application, Standards and Quality • Project documentation and Business Process Modeling • Change Management (ChaRM) 17/12/2012 Page 5
    • 6. Agenda 1. Presenting Umicore Your logo • We are a global materials technology company • Our mission is to make “materials for a better life” • The majority of our growth comes from clean technologies: – Technologies that are specifically designed to optimize the use of natural resources and to reduce environmental impact • We are listed on NYSE / Euronext Brussels with a market capitalization of some €4.5 billion • Global presence: 14,400 people in 80 industrial sites 17/12/2012 Page 6
    • 7. Agenda 1. Presenting Umicore Your logo Energy Materials Catalysis We develop materials which enable We develop technologies to treat the clean production and storage of automotive emissions energy The business is driven by The business is driven by the increasingly stringent emission demand for clean, low-carbon energy norms to promote clean air solutions Recycling Performance Materials We operate a unique recycling We produce a range of essential process to deal with complex materials and chemicals based on industrial residues and end-of-life precious metals and zinc materials Diverse applications: The business is driven by materials e.g. high-purity glass, construction, scarcity and recycling legislation pharma, electrics/electronics 17/12/2012 Page 7
    • 8. Agenda 2. Scope of the Your logo SAP project • The future of SAP at Umicore is the set-up of a global SAP environment valid for all of the Umicore activities with a focus on standardization, re- usability and audit-compliancy • The ASQ project will lead to a governance model to guide and support this new environment in terms of – Change and Release Management ( project ASQ ) • SolMan ChaRM – Business Process Model ( project ASQ2 ) • SolMan BPML – BI documentation ( project ASQ-BI ) • SolMan BPML • Templates and Roll Out Scenarios are key elements (Master-Slave Concept) • SAP Solution Manager as supporting tool. 17/12/2012 Page 8
    • 9. Agenda 2. Scope of the project Your logo • Goal: Evolving towards more transparent / re-usable documentation by using Solution Manager • Support SAP template / roll-out concept • Support introduced Business Process Model • Support hand-over of documentation from Project mode to Support • Support introduced ChaRM process 17/12/2012 Page 9
    • 10. Agenda 3. SAP Landscape Your logo FINANCIAL SYSTEMS FINANCIAL CONSOLIDATION NON SAP SYSTEMS NON SAP SYSTEMS PC ADP MULTI MULTI CASH COGNOS ICS REUTERS COGNOS LOGISTIC UPLOADS TRAVELLINE CASH CARTESIS OTHER SYSTEMS TECHNICAL NON SAP NON SAP SYSTEMS SYSTEMS Umicore SAP Systems COP HRP AD ADS SAP 6.0 SAP 4.6C EASY EASY ARCHIV ARCHIV ASSIST PRD PORTAL SAP 4.6B Global Process Platform Fax Fax COGLAS SAP ECC 6.0 Retarus Retarus STREAM Fax Fax Faxination Faxination P63 (99) P02 (001) P58 (500) P66 (100) SRM PENELOPE SAP ECC SAP 4.7 SRM 7.0 (Logitruck) SAP 4.0B SAP 4.0B 6.0 MSDS Print dBase Server BWO (100) P12 SRM- MDM HRR SAP BW 3.1 (multiple) MDM 3.0 SAP BW LIMS SAP 4.5 3.1 Mail Server Mail Server (Outlook) (Outlook) TAS NON UMICORE SAP P27 PM1 Systems SAP 4.6 SAP 4.6 EH&S KARDEX LOTUS LOTUS B2B LOTUS CRM SYSTEM NOTES NOTES EXTERNAL SYSTEMS NOTES SYSTEMS NON SAP SYSTEMS IPW, T-Mobile, WKS, Matthes, Evonik, ... 17/12/2012 Page 10
    • 11. Agenda 5. Master-Slave Concept Your logo The Master-Slave Concept is a reusable standardized process and IT solution integrating the enterprise requirements  The global part (Master) is used enterprise-wide as predefined settings for the implementation of local production systems.  All templates reside in a reference system, which can be composed of several physical distributed systems. elements Harmonized (standard complete / standard partial / harmonized) - some changes allowed - Country Documen- Local tation versions develop-Global mentselements- no changes Master data Local IMG structures Local elements documents and settings processesallowed - - full authorization Global customer Organiza- Global and inte- for changes - grated processes developments tional structure 17/12/2012 Page 11
    • 12. Agenda 5. Templates in SolMan Your logoThere are 3 levels of global vs. local elements at Umicore Global elements on the Global Platform These elements, like customizing, developments, interfaces, master data, etc., with their respective specification are valid for Umicore globally as an enterprise Global Business Type elements These elements with their respective specification a valid across the Business Type for which it was defined. Valid for all Business Units group under the Business Type. Standard case would be operational requirements. Local elements On regional level are valid for the region/country only. Main occurrence is within the Financial Template for legal or tax requirements. Only in very exceptional cases this should be the case for operational/logistics requirements On Business Unit level are valid across the Business Unit for all plants, DCs, sites, offices, … the whole BU organization On plant/site level Following Umicores business and IS vision for harmonization & standardization this should be strictly avoided 17/12/2012 Page 12
    • 13. Agenda 5. Templates in SolMan Your logo Master Slave A „master‟ environment is a pre- A „slave‟ environment is a system configured system where the pre- taking over the central settings defined settings serve in other from the master environment and parts of the company / systems as localize it where needed template for the implementation Template Roll-out A „template‟ is a standardized, A „roll-out‟ is the process where a reusable process, data and IT de-central team(s) is implementing solution considering global and the template within the slave local requirements environment 17/12/2012 Page 13
    • 14. Agenda 5. Templates in SolMan Your logo Umicore has introduced a template concept for SAP projects BU, local, legal Complete Core Solution template EnhancementsCore Template BU, local or legal enhancements • The major functionalities of the • can cover additional locally organizational entity processes will be required functionality via a strictly incorporated into the Core template controlled change request • The Core template will have procedure. • a core functionality mandatory for all locations and • an optional part available for all local requirements 17/12/2012 Page 14
    • 15. Agenda 5. Umicore Approach Your logo Solution 1 Template Project 1 Implement. Project 1 Template 1 Solution 2 Template 1 Impl. 1 Template 2 Template 4 Template 2 Template 3 Impl. 2 Template 5 Template 3 Local 1 Impl. 1 Template 1.1 Impl. 2 Impl. 4 Template Project 2 Implement. Local 1 Impl. 1.1 Project 2 Template 4 Local 2 Impl. 4 Template 5 Impl. 1.1 Maintenance Project System 1 Template 1.1 Local 2 Maintenance Project System 2 17/12/2012 Page 15
    • 16. Agenda 6. Umicore Process Your logo Model • Reference model for the Business Scenarios and Processes 17/12/2012 Page 16
    • 17. Agenda 6. Template projects Your logo • Template Projects for Finance, Procurement, Transformations 17/12/2012 Page 17
    • 18. Agenda 6. Implementation Your logo projects • Implementation projects 17/12/2012 Page 18
    • 19. Agenda 6. COmpaNIon Slave Your logo • Slave Template/Implementation projects for Business Types 17/12/2012 Page 19
    • 20. Agenda 6. Operations Your logo • One Solution per Expertise Center for Maintenance 17/12/2012 Page 20
    • 21. Agenda 5. Link with ChaRM Your logo 17/12/2012 Page 21
    • 22. Agenda 6. Specific concept Your logo for BI • Documents : – Extraction : • Interface document (Functional Specification + Technical specification) : this document describes the data extraction from the source system and the load into the DSO-object in BW. • Process Chain description : This document describes the sequence and the timings/frequencies when data is pulled from the source systems. – Business Transformation : • Technical specification infoprovider : This document describes the structure of the infoprovider (infocube), and the dataflow • Technical specification multiprovider : This document describes the structure and the build-up of a multiprovider (multicube) • Data Flow Diagram : shows the data flow relations between datasources, DSO‟s, infoproviders and multiproviders. – Report • Report document (Functional Specification + Technical specification) : this document describes the lay-out and the build-up of the report. 17/12/2012 Page 22
    • 23. Agenda 6. Specific Concept Your logo for BI Data FlowTemplate Global BW Template Diagram Processes Process Chain PIM SCENARIO PROCUREMENT description PIM-PO Process Vendor eval. (OSRE_VE) Infoprovider spec. Inter- Approve PReq face Report 1 Doc. Report Release PReq Report 2 specs. Create PO Process Step Report 3 Multiprovider Procurement Overview spec. (OSR_MC01) Report 4 Report specs. 17/12/2012 Page 23
    • 24. Agenda 6. Lessons Learned Your logo • Procedures are very important • Good governance is needed • Ownership of SolMan is a must • Start of a new project should follow the structure from the start 17/12/2012 Page 24
    • 25. Agenda 6. Questions Your logo • Q&A 17/12/2012 Page 25
    • 26. Your logoThank you!

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