LouderVoice at the Hotel Website Marketing Event Nov 24th 2009

Using customer reviews to grow your business www.loudervoice.com/business Conor O'Neill, CEO

Problem
Businesses need every competitive advantage
Online on-site sales must be maximised
70%+ people research online before purchase
Customer reviews now a must-have

Customer Reviews
Reviews connects businesses to their customers
Proven method of growing sales
Turns one-way marketing into two-way conversation
Increases brand trust
You can leverage Mobile and Social Media
They can strongly help Search Engine Optimisation (SEO)
Industry Stats
Mistergooddeals Conversions +40% Time on-site +24%
Zales jewellery: Conversions +38.7% Products with more than five reviews +101%
Figleaves.com: Conversions +12.5% Products with 20+ reviews +83.85%
Kiddicare: Sales doubled

On-Site Reviews (Writing)

On-Site Reviews (Reading)

Facebook & Twitter – Your Customers as Evangelists

Android & SMS Reviews – Feedback on the go
Retail/Hospitality
Shops, clubs, bar
Events
Immediate feedback
Customer engagement
Marketing tool
Brand differentiator
Google presence

Search Engine Optimisation (SEO)

Implementation
You must demand
Simple
Quick
Doable by agencies/web-hosts/web-devs
SaaS, not software to buy
You own the reviews
Transparent pricing structure
30-day contracts
Statistics

Try It Yourself or View Demo
http://business.loudervoice.com/try-it/
http://www.screentoaster.com/watch/stVEtSQUVLQFFWSVpbWFNR

Review Flow 1

Review Flow 2

Review Flow 3

Review Flow 4

Review Flow 5

Review Flow 6

Summary
Reviews are transforming e-commerce in Europe and USA.
Grow sales on-site
Reduce costs
Drive up Organic Search
Drive down PPC Spend
Conversations are already happening about you online, it’s time to benefit directly from them.

Questions?

Contact Conor O’Neill, CEO +353-23-8878257 +353-87-9790297 [email_address] Skype/GTalk: loudervoice Twitter: loudervoice http://www.loudervoice.com/business

LouderVoice at the Hotel Website Marketing Event Nov 24th 2009

by Conor O'Neill on Nov 25, 2009

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LouderVoice at the Hotel Website Marketing Event Nov 24th 2009 — Presentation Transcript

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