LouderVoice at the Hotel Website Marketing Event Nov 24th 2009
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LouderVoice at the Hotel Website Marketing Event Nov 24th 2009

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Presentation by Conor O'Neill, CEO of LouderVoice, on the benefits of on-site customer reviews for hotels at the Hotel Website Marketing Event in Dublin on 24/11/09.

Presentation by Conor O'Neill, CEO of LouderVoice, on the benefits of on-site customer reviews for hotels at the Hotel Website Marketing Event in Dublin on 24/11/09.

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    LouderVoice at the Hotel Website Marketing Event Nov 24th 2009 LouderVoice at the Hotel Website Marketing Event Nov 24th 2009 Presentation Transcript

    • Using customer reviews to grow your business www.loudervoice.com/business Conor O'Neill, CEO
    • Problem
      • Businesses need every competitive advantage
      • Online on-site sales must be maximised
      • 70%+ people research online before purchase
      • Customer reviews now a must-have
    • Customer Reviews
      • Reviews connects businesses to their customers
      • Proven method of growing sales
      • Turns one-way marketing into two-way conversation
      • Increases brand trust
      • You can leverage Mobile and Social Media
      • They can strongly help Search Engine Optimisation (SEO)
      • Industry Stats
      • Mistergooddeals Conversions +40% Time on-site +24%
      • Zales jewellery: Conversions +38.7% Products with more than five reviews +101%
      • Figleaves.com: Conversions +12.5% Products with 20+ reviews +83.85%
      • Kiddicare: Sales doubled
    • On-Site Reviews (Writing)
    • On-Site Reviews (Reading)
    • Facebook & Twitter – Your Customers as Evangelists
    • Android & SMS Reviews – Feedback on the go
      • Retail/Hospitality
      • Shops, clubs, bar
      • Events
      • Immediate feedback
      • Customer engagement
      • Marketing tool
      • Brand differentiator
      • Google presence
    • Search Engine Optimisation (SEO)
    • Implementation
      • You must demand
        • Simple
        • Quick
        • Doable by agencies/web-hosts/web-devs
        • SaaS, not software to buy
        • You own the reviews
        • Transparent pricing structure
        • 30-day contracts
        • Statistics
    • Try It Yourself or View Demo
      • http://business.loudervoice.com/try-it/
      • http://www.screentoaster.com/watch/stVEtSQUVLQFFWSVpbWFNR
    • Review Flow 1
    • Review Flow 2
    • Review Flow 3
    • Review Flow 4
    • Review Flow 5
    • Review Flow 6
    • Summary
      • Reviews are transforming e-commerce in Europe and USA.
      • Grow sales on-site
      • Reduce costs
      • Drive up Organic Search
      • Drive down PPC Spend
      • Conversations are already happening about you online, it’s time to benefit directly from them.
    • Questions?
    • Contact Conor O’Neill, CEO +353-23-8878257 +353-87-9790297 [email_address] Skype/GTalk: loudervoice Twitter: loudervoice http://www.loudervoice.com/business