Web 2.0 Technology Building Situational Awareness: Free and Open Source Tools of the Trade - Sahana Eden

#EMAG2012 Web 2.0 Technology Building Situational Awareness: Free and Open Source Tools of the Trade Presentation on Slideshare http://slideshare.com/conniewhite n n ie Dr . Co e

Decision Support

“An emergency manager consistently struggles with real time incident assessment, particularly if the event is extensive and requires a multidisciplinary response.” “The goal of real time situational information assessment is to create a Common Operating Picture across the entire area of impact.” Westbrook, et al. 2012A Holistic Approach to Evaluating Social Media’s Successful Implementation into Emergency Management Operations – R

April 27, 2011 Catoosa County “After the tornado, the survivors did send messages, but they went to relatives via social media because there was not anestablished method of communications with emergency managers.” Official Response Efforts – 3 hours A Faster Response Possible?

Online Interactive Mapping Use the Public?“What if these survivors had an established communication method to send real timemessages to emergency managers and first responders?”

4 Si t u a t i on s t oCon s i d e r Local Emergency Management Using Social MediaPeople Engaging Data Points & I Information Not Another way to II I Broadcast Engaging Information

http://www.livestream.com/techstate/video?clipId=pla_a1cef922-7b17-400b-b67c-a21cb877b1f9 GoTo 52:40 - 58:40

How Accurate is the Data?

Collaboration

Whos using Social Media for Situational Awareness?Robby Westbrook, Cherokee County Georgia

What Free and Open Source Tools are Available?

FEMA Grant funding your Disaster Management Software?Over Reliance on fundingUnder Reliance: The Power of the People

Free vs Free & Open Source SoftwareSM Free but not Open SourceFoursquareUshahidiMapping WikiMapia Open Street Maps Google Maps Google Earth WebEOC $$$$$$

The Sahana Software Foundation is dedicated to the mission of saving lives byproviding information management solutions that enable organizations and communities to better prepare for and respond to disasters.

Sahana Active Deployments2005 - the Phillipines, Pakistan and Sri Lanka2006 - Indonesia (2006)2007 - Peru and Bangladesh2008 - China, Myanmar and India2009 - Indonesia and Sri Lanka2010 - Venezuela, Mexico, Pakistan, Chile, and Haiti2011 - Japan and ColumbiaNow - NYC, LA, Chicago

Guest SpeakerFran Boon

Ho w?Tr y t h e D e mo :h t t p : / / d e mo. e d e n. s ah an af o u n d at i o n. o r gD o wn l o ad & i n s t al l o n yo u r PCYo u r Ch oi c e : Yo u r o wn Te c h n i c al Re s o u r c e s Pr o f e s s i o n al S u p p o r t Em genc y M er anagement As s oc i at i on of Geor gi a 48

Build SM Communities Through ExerciseSmall local scale, group of 5, Roles, Social Media university course, EM professionals, virtual How to create online scenarios? How to implement? Whos responsible for what, when? How to aggregate information?

Making Sense of the Info Flood A Social Media Exercise System http://dfmerrick.wordpress.com/2012/05/01/making-sense-of-the-info-flood-a-social-media-exercise-system/17 ParticipantsDisaster Systems CourseTo support about 90 minutes of play time, approximately 500 tweets were created, as well as four online news stories at both the local and national level, and dozens of 911 reports that would be fed to the exercise system. In addition the the pre-planned inject packages, controllers were able to create injects on the fly, working off on information overheard in the room.

As the exercise wore on, several things became clear to the controllers and participants:One map isn’t really sufficient. You need a map (such as Ushahidi) for initial assessment of incoming info; a sandbox, and a ‘final’ map that contains only what has been assessed as valid. Two Ushahidi instances may be the way to go, we aren’t entirely certain yet.Filtering capability of reports and tweets needs to include time range searches. For example, participants needed the ability to show all tweets received between 1800 and 1820, and that capability did not exist.Simulating social media requires a lot of data to be created.The simulation cell needs custom built tools to effectively manage the inject of information to the exercise.While the type of information received never called for emergency managers to allocate resources, it was very helpful for gaining a complete understanding of the event.News article comments are a valuable source of data, and key areas to monitor for rumor and incorrect information.

PublishLessonsLearned

“Exercise X24” 24-25 September 2010 http://vizcenter.net/x24/more.htmlOver 12,500 people from 79 nations and 90 U.S. government, non-government organizations, and public/private partners in a collaborative environment using crowdsourcing, social media, and cloud computing applications.

Issues to Consider – Global X24Open Invitation to Formal and Informal NetworksSchedule of EventsRules of EngagementNotice and Consent

nd 2 Exercise X24 Europe March 28-31, 2011X24 Europe transcended all expectations in its ability to form a collaborative bridge between individuals, communities, and nations with over 49,000 participants from 92 nations that included two ambassadors, a US major general, as well as representatives from US European Command (EUCOM), US Northern Command, US Transportation Command, Office of Navy Research, STAR-TIDES at the Center for Technology and National Security Policy from National Defense University, and many others.

X24 México rd3 iteration of a primarily virtual, open-invitation, humanitarian assistance and disaster relief (HADR) exercise with real-world functional components....more to come.

Participants include DHS/Office of Health Affairs, NORAD-NORTHCOM, US Customs and Border Protection/Global Borders College, Mexican Army and Navy, Mexico Federal Police, Ministry of Defense from Vietnam, India National Disaster Management Agency, World Shipping Council, Red Cross, Pacific Disaster Center, NYK Logistics, National defense University, and growing.

Where doesGeorgiago from here? Q&A

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Web 2.0 Technology Building Situational Awareness: Free and Open Source Tools of the Trade - Sahana Eden

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Web 2.0 Technology Building Situational Awareness: Free and Open Source Tools of the Trade - Sahana Eden Presentation Transcript