Using a Wiki for Collaboration and Coordination

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Based on a webinar presented to the Association of Independent Information Professionals (AIIP) these slides look at use of a wiki for event planning, and getting started using wikis for larger …

Based on a webinar presented to the Association of Independent Information Professionals (AIIP) these slides look at use of a wiki for event planning, and getting started using wikis for larger projects. A list of helpful resources are also included

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  • 1. Using a Wiki for Collaboration and Coordination by Connie Crosby Crosby Group Consulting based on a webinar presented to the Association of Independent Information Professionals (AIIP) August 26, 2010
  • 2. Who am I? Former law firm library manager now consulting in: • social media strategy • information management • knowledge management
  • 3. A Tale of Two Conferences
  • 4. Northeast Regional Law Libraries Meeting 2007 (“NE2007”)
  • 5. NE2007 • formal conference • numerous concurrent speaker sessions • international (U.S. & Canada) • hotel booked 3 1/2 years in advance • large committees, geographically dispersed
  • 6. PodCamp Toronto 2007
  • 7. PodCamp Toronto • informal “unconference” • numerous concurrent speaker sessions • international (Canada & U.S.) • university space booked 3 1/2 months in advance • a few key organizers
  • 8. Guess what??.....
  • 9. Both used wikis!
  • 10. Private organizers’ wiki
  • 11. • each committee had its own main page • during conference calls, everyone referred to wiki • meeting notes/decisions written directly into wiki • significantly reduced email • kept everyone “in the loop”
  • 12. Committee pages = work space
  • 13. Public organization wiki
  • 14. • crowdsourced event! • registration = add your name to the list • giving a session = add session to the list • scheduling = add your session to the schedule skeleton • content created added to wiki (presentations, photos, audio, video)
  • 15. PCTO wiki circa 2009
  • 16. Have we abandoned the wiki?
  • 17. Today’s talk 1. Wikis 101 2. Why use wikis 3. Wikis for event planning 4. AIIP conference 5. Getting started 6. Resources
  • 18. Wikis 101
  • 19. Wiki??
  • 20. “The simplest online database that could work.”
  • 21. “The simplest online database that could work.” - Ward Cunningham, inventor of wikis
  • 22. “wiki ‘pulls’ people together to work on the same text....
  • 23. “...everyone looks at the same text on a page, and can immediately make changes directly on that page.” - Stewart Mader, wikipatterns
  • 24. WYSIWYG editor
  • 25. history of revisions
  • 26. Compare revisions, revert
  • 27. permissions - by person & page
  • 28. Wikis Platforms ...in the Cloud • PBWorks (formerly PBWiki) • Wikispaces • Wetpaint
  • 29. Wiki Platforms ...inside the Enterprise • Confluence • TikiWiki • MS SharePoint • ThoughtFarmer • ...and many more!
  • 30. Why? Photo: ddrccl http://www.sxc.hu/photo/1172789
  • 31. • sharing information that changes frequently • enabling everyone to post • collaboration among team members • building consensus • coordinating activities (esp. administrative)
  • 32. Wikis for event planning
  • 33. 1. Designate administrator(s)
  • 34. 2. Set up initial pages
  • 35. 3. Get team members started
  • 36. 4. Post decisions & work-in-progress
  • 37. 5. Wiki gardening
  • 38. 6. Retain historical work for future reference
  • 39. Getting started
  • 40. Tie use back to your goals & strategies • “goal” by D’Arcy Norman - Flickr - used under Creative Commons - http://www.flickr.com/photos/dnorman/3210880223/
  • 41. gapingvoid.com Choose appropriate tools
  • 42. Collaborative tools - alternatives • wikis • Google Docs • Skype (chat, conference calls, video calls, file sharing, screen sharing) • Project management sites e.g. Basecamp • Mockup sites e.g. Balsamiq, Mockingbird
  • 43. Start with a pilot project
  • 44. Determine requirements hosted or on your own server? in the cloud or inside the firewall? history of changes needed? authority levels for individual pages? WYSIWYG editor?
  • 45. Will your group culture support a wiki?
  • 46. Choose appropriate wiki platform
  • 47. selection - wikimatrix.org
  • 48. wiki choice wizard
  • 49. wiki choice wizard
  • 50. wizard - feature comparison
  • 51. Architecture, layout, design
  • 52. Avoid “empty disco” syndrome
  • 53. Content - create, prepare, migrate
  • 54. Designate a wiki gardener
  • 55. Create a sharing culture
  • 56. Resources
  • 57. wikipatterns.com
  • 58. ... and the book!
  • 59. Social Software in Libraries by Meredith Farkas
  • 60. Social Software in Libraries by Meredith Farkas .....plus numerous blog posts, articles & presentations by Meredith
  • 61. Wikis for Libraries by Lauren Pressley Tech Set series, Neal-Schuman Publishing
  • 62. Wikinomics: How Mass Collaboration Changes Everything by Don Tapscott and Anthony D. Williams
  • 63. www.socialtext.net/ wikiwed/ Wiki Wednesdays
  • 64. WikiSym
  • 65. http://podcamp.org
  • 66. Effective Blogging for Libraries by Connie Crosby The Tech Set series, Neal-Schuman Publishing March 2010 http://www.neal-schuman.com/bdetail.php?isbn=9781555707132
  • 67. Now! With wiki techset.wetpaint.com Effective Blogging for Libraries by Connie Crosby The Tech Set series, Neal-Schuman Publishing March 2010 http://www.neal-schuman.com/bdetail.php?isbn=9781555707132
  • 68. Thank you! Connie Crosby Crosby Group Consulting http://crosbygroup.ca connie@crosbygroup.ca 416-919-6719
  • 69. Image Credits (1/2) • NE2007 reception - photo by Connie Crosby - all rights reserved • “Scenes from PodCamp Toronto 2007” by Brian Hogg - Flickr - used under Creative Commons http://www.flickr.com/photos/inelegant/404694563/ • Image of business man used under standard stock.xchng license http://www.sxc.hu • Image of business woman used under standard stock.xchng license http://www.sxc.hu • “goal” by D’Arcy Norman - Flickr - used under Creative Commons - http://www.flickr.com/photos/dnorman/3210880223/ • The Web 2.0 thing (cartoon) - Hugh McLeod - gapingvoid.com
  • 70. Image Credits (2/2) • “L'espace internet du musée de la Communication (Berlin)” by dalbera - Flickr - used under Creative Commons http://www.flickr.com/photos/dalbera/2738451853 • “Emerging Beauty” by timsamoff on Flickr - used under Creative Commons - http://www.flickr.com/photos/timsamoff/106779233/ • “The rave” by leocub - used under standard stock.xchng license - http://www.sxc.hu/photo/772418 • “.|Unique|.” by clix http://www.sxc.hu/photo/923718 - used under stock.xchng standard licensing • “Dr. Dirt in his garden” by Natalie Maynor - Flickr - used under Creative Commons http://www.flickr.com/photos/nataliemaynor/446709701/ • Image of Connie Crosby - all rights reserved, Rannie Turingan. Used with permission http://www.flickr.com/photos/photojunkie/4378782274