Using a Wiki for Collaboration and Coordination

Using a Wiki for Collaboration and Coordination by Connie Crosby Crosby Group Consulting based on a webinar presented to the Association of Independent Information Professionals (AIIP) August 26, 2010

Who am I? Former law ﬁrm library manager now consulting in: • social media strategy • information management • knowledge management

A Tale of Two Conferences

Northeast Regional Law Libraries Meeting 2007 (“NE2007”)

NE2007 • formal conference • numerous concurrent speaker sessions • international (U.S. & Canada) • hotel booked 3 1/2 years in advance • large committees, geographically dispersed

PodCamp Toronto 2007

PodCamp Toronto • informal “unconference” • numerous concurrent speaker sessions • international (Canada & U.S.) • university space booked 3 1/2 months in advance • a few key organizers

Guess what??.....

Both used wikis!

Private organizers’ wiki

• each committee had its own main page • during conference calls, everyone referred to wiki • meeting notes/decisions written directly into wiki • signiﬁcantly reduced email • kept everyone “in the loop”

Committee pages = work space

Public organization wiki

• crowdsourced event! • registration = add your name to the list • giving a session = add session to the list • scheduling = add your session to the schedule skeleton • content created added to wiki (presentations, photos, audio, video)

PCTO wiki circa 2009

Have we abandoned the wiki?

Today’s talk 1. Wikis 101 2. Why use wikis 3. Wikis for event planning 4. AIIP conference 5. Getting started 6. Resources

Wikis 101

Wiki??

“The simplest online database that could work.”

“The simplest online database that could work.” - Ward Cunningham, inventor of wikis

“wiki ‘pulls’ people together to work on the same text....

“...everyone looks at the same text on a page, and can immediately make changes directly on that page.” - Stewart Mader, wikipatterns

WYSIWYG editor

history of revisions

Compare revisions, revert

permissions - by person & page

Wikis Platforms ...in the Cloud • PBWorks (formerly PBWiki) • Wikispaces • Wetpaint

Wiki Platforms ...inside the Enterprise • Conﬂuence • TikiWiki • MS SharePoint • ThoughtFarmer • ...and many more!

Why? Photo: ddrccl http://www.sxc.hu/photo/1172789

• sharing information that changes frequently • enabling everyone to post • collaboration among team members • building consensus • coordinating activities (esp. administrative)

Wikis for event planning

1. Designate administrator(s)

2. Set up initial pages

3. Get team members started

4. Post decisions & work-in-progress

5. Wiki gardening

6. Retain historical work for future reference

Getting started

Tie use back to your goals & strategies • “goal” by D’Arcy Norman - Flickr - used under Creative Commons - http://www.ﬂickr.com/photos/dnorman/3210880223/

gapingvoid.com Choose appropriate tools

Collaborative tools - alternatives • wikis • Google Docs • Skype (chat, conference calls, video calls, ﬁle sharing, screen sharing) • Project management sites e.g. Basecamp • Mockup sites e.g. Balsamiq, Mockingbird

Start with a pilot project

Determine requirements hosted or on your own server? in the cloud or inside the ﬁrewall? history of changes needed? authority levels for individual pages? WYSIWYG editor?

Will your group culture support a wiki?

Choose appropriate wiki platform

selection - wikimatrix.org

wiki choice wizard

wizard - feature comparison

Architecture, layout, design

Avoid “empty disco” syndrome

Content - create, prepare, migrate

Designate a wiki gardener

Create a sharing culture

Resources

wikipatterns.com

... and the book!

Social Software in Libraries by Meredith Farkas

Social Software in Libraries by Meredith Farkas .....plus numerous blog posts, articles & presentations by Meredith

Wikis for Libraries by Lauren Pressley Tech Set series, Neal-Schuman Publishing

Wikinomics: How Mass Collaboration Changes Everything by Don Tapscott and Anthony D. Williams

www.socialtext.net/ wikiwed/ Wiki Wednesdays

WikiSym

http://podcamp.org

Effective Blogging for Libraries by Connie Crosby The Tech Set series, Neal-Schuman Publishing March 2010 http://www.neal-schuman.com/bdetail.php?isbn=9781555707132

Now! With wiki techset.wetpaint.com Effective Blogging for Libraries by Connie Crosby The Tech Set series, Neal-Schuman Publishing March 2010 http://www.neal-schuman.com/bdetail.php?isbn=9781555707132

Thank you! Connie Crosby Crosby Group Consulting http://crosbygroup.ca connie@crosbygroup.ca 416-919-6719

Image Credits (1/2) • NE2007 reception - photo by Connie Crosby - all rights reserved • “Scenes from PodCamp Toronto 2007” by Brian Hogg - Flickr - used under Creative Commons http://www.ﬂickr.com/photos/inelegant/404694563/ • Image of business man used under standard stock.xchng license http://www.sxc.hu • Image of business woman used under standard stock.xchng license http://www.sxc.hu • “goal” by D’Arcy Norman - Flickr - used under Creative Commons - http://www.ﬂickr.com/photos/dnorman/3210880223/ • The Web 2.0 thing (cartoon) - Hugh McLeod - gapingvoid.com

Image Credits (2/2) • “L'espace internet du musée de la Communication (Berlin)” by dalbera - Flickr - used under Creative Commons http://www.flickr.com/photos/dalbera/2738451853 • “Emerging Beauty” by timsamoff on Flickr - used under Creative Commons - http://www.flickr.com/photos/timsamoff/106779233/ • “The rave” by leocub - used under standard stock.xchng license - http://www.sxc.hu/photo/772418 • “.|Unique|.” by clix http://www.sxc.hu/photo/923718 - used under stock.xchng standard licensing • “Dr. Dirt in his garden” by Natalie Maynor - Flickr - used under Creative Commons http://www.flickr.com/photos/nataliemaynor/446709701/ • Image of Connie Crosby - all rights reserved, Rannie Turingan. Used with permission http://www.flickr.com/photos/photojunkie/4378782274

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Using a Wiki for Collaboration and Coordination

by Connie Crosby on Sep 07, 2010

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Using a Wiki for Collaboration and Coordination — Presentation Transcript