Trends in Collaboration Technology and Open Source Software 2011-2012
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Trends in Collaboration Technology and Open Source Software 2011-2012

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This report on Open Source Software (OSS) and Collaboration Technology Infrastructure is based on the survey of about 100 participants during the 2ndCollaboration Retreat 2011 for select CXOs and ...

This report on Open Source Software (OSS) and Collaboration Technology Infrastructure is based on the survey of about 100 participants during the 2ndCollaboration Retreat 2011 for select CXOs and Delegates organized by Mithi in September 2011.

This report captures the opinions of IT decision makers in organizations across industries regarding the feasibility and future of OSS and Collaboration IT Infrastructure.

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Trends in Collaboration Technology and Open Source Software 2011-2012 Trends in Collaboration Technology and Open Source Software 2011-2012 Document Transcript

  • Trends inCollaborationTechnology & collaborationOpen Source retreat 2011Software,2011-2012.This report on Open Source Software (OSS) and Collaboration Technology Infrastructureis based on the survey of about 100 participants during the 2nd Collaboration Retreat2011 for select CXOs and Delegates organized by Mithi in September 2011.The Collaboration Retreat 2011 offered a first-of-its-kind interactive platform for sharingCIO and CFO perspectives on Collaboration Infrastructure Strategies. About 20 CXOsand over 80 delegates from diverse organisations participated in the conference. Thesynopsis, photos, videos etc. can be seen on athttp://www.mithi.com/cr2011-highlights.htmlThis report captures the opinions of IT decision makers in organizations across industriesregarding the feasibility and future of OSS and Collaboration IT Infrastructure.
  • Participants FinanceExecutives CXOs IT Strategy IT Managers Solution Consultants Partners The participants in this survey were: CXOs IT Strategy Consultants IT Managers Finance Executives Solution Partners Sample Size – Company Size Companies of all sizes were covered Large 17% Large [>1501 Employees] Mid Market MidMarket [501-1500 Employees] SMEs 18% 65% SME [<500 Employees]
  • Sample Size – Industry Wise Healthcare Telecom 4% Government 4% 4% BFSIEducation 38% 7% 11% Services 14% 18% Manufacturing IT Respondents belonged to diverse industry verticals viz., BFSI, Manufacturing, IT, Telecom, Healthcare, Government, Education, etc.
  • 1 Insight Cost and Flexibility are the driving factors in the choice of Collaboration Infrastructure. 1.1) Cost and Flexibility often determine the cost of IT Infrastructure Collaboration Infrastructure is a critical component of the IT landscape of an organization and has a wide-ranging impact on business. With growing competition and pressures on margins, it has become increasingly essential for organizations to control costs as far as possible. At the same time, CIOs are looking at bringing in flexibility in the IT infrastruc- ture by introducing open standards based systems into the network which can connect to the other business applications easily while delivering value to the enterprise. 60%- 40%- 20%- 0%- 67% 30% 41% 15% Cost Performance Flexibility Choice Q: What do you feel are the advantages of Open Source Software?
  • 1.2) Organizations plan to increase inhouse IT capabilities48% of the organizations are planning to increase inhouse IT capabilities.With growing complexity of businesses, IT has become one of most criticalfunctions in organisation and they are planning to grow in-house IT team formeeting the growing complexities of their respective business processes. 30% Grow It 48% Reduce It Keep It same No particular preference 19% 4%Q: What are the immediate plans for your in-house IT team?1.3) Hosted Application Service, the most preferred form of outsourcing59% prefer Hosted Application Service which refers to internet basedapplications or applications that resides on server.HAS: Hosted Application ServiceCFM: Complete Facilities ManagementRDCM: Remote Data Center ManagementRAM: Remote Application Management 60%- 50%- 40%- 30%- 20%- 10%- 59% 22% 15% 22% 0%- HAS CFM RDCM RAMQ: What would be your preferred form of outsourcing?
  • 2 Insight Enterprises consider Collaboration applications to be as critical as the traditional Business applications. 2.1) Collaboration applications are equally important as traditional business applications 8% 13% More Important 17% As Important Less Important 63% Not So Important More than 75% of organizations rates collaboration applications more or equally important as other traditional business applications. Increasing diversification in other geographical areas and industries has resulted in increasing demand of collaborative applications. Q: How important is collaboration and collaboration technology for your enterprise in comparison to other business applications in your enterprise?
  • 2.2) Organizations prefer to outsource collaboration infrastructure 11% 11% Completely 37% Substantially Partially 41% Not at all63% of organizations want to outsource collaboration infrastructure completelyor substantially or partially.Q: Are you planning to outsource your collaboration infrastructure needs?
  • 3 Insight Organizations are looking at a combination of Open Source, Cloud and low cost Mobile Devices as a way to increase availability and reduce costs for their Collaboration Infrastructure. 3.1) Immediate plans to increase Mobile Collaboration 50%- 40%- 30%- 20%- 10%- 0%- 30% 30% 44% 15% Expand to Reduce Expand Improve Cover more cost Mobile Reliability emloyees access Priority of organizations in regards of collaboration infrastructure is to expand mobile access. 44% of the organizations have chosen to expand mobile access to the collaborative applications to cover more employees. Q: What would be your next initiative on collaboration infrastructure?
  • 3.2) Android takes over BlackBerry and iPhone on collaboration needs 60%- 50%- 40%- 30%- 20%- 10%- 26% 15% 70% 15% 0%- Blackberry iPhone Android OthersQ: Which platform do you see solving the bulk mobile collaboration needs of yourbusiness in the next 5 years?3.3) OSS has huge scope going forward 15% 22% 75%Linux-25% Window 50-50 Mix 30% 25%Linux-75%Window 33% 0% Linux-100%WindowNearly 22% of organizations use OSS exhaustively for tapping their growing ITrequirements. It presents a huge opportunity as proprietary licensed or patentedsoftware can take a back seat given that OSS assures information security.Q: What kind of a mix do you have in your IT environment (a mix of Windows,Linux/Unix etc.)?
  • 3.4) Huge scope for Mobile Collaboration Applications 7% 4% Very large[>50%] 33% Large[<25-50%] Small[<10%-25%] 56% Very Small[<5%]11% of organizations have more than 25% mobile workforce accessingcollaboration applications over mobile devices. As organizations areplanning to expand mobile access for their next initiative on collaborationinfrastructure, mobile collaboration applications have a huge scope inQ: Whats the size of mobile workforce that accesses collaboration applicationsover a mobile device in your enterprise (as a percentage of the total numberusers for the collaboration applications)?
  • Wrapping UpWith increasing pressure to cut costs, organizations are actively consideringOpen Source based Collaboration Technologies.Organizations will give preference to such collaboration technologies thatoffer great flexibility in dynamically changing environments while bringingdown costs at the same time.Advances in Cloud based Services will see it becoming more preferredoutsourcing option across enterprises.Organizations are looking to expand over-the-air access to the collaborationapplications beyond Blackberry and iPhone devices.
  • @ About Mithi Software Technologies Pvt Ltd: Connect Xf - Mithi’s Business Email and Collaboration Server Software is Secure and Highly Adaptable. You can easily manage Email, Shared Calendar, Contacts on Mobiles, Desktop Email Clients and Browsers. The solution requires lower upfront investments, enabling enterprises to create a low cost and high performance collaboration infrastructure. With its near-zero server downtime and a reliable multi-layered security, you can enjoy uninterrupted collaboration all the time. Over 200 SME and large enterprise customers across 50 cities and 15 verticals use Connect Xf Email Server for their email and collaboration needs, deriving substantial benefits in cost savings and performance. For more information, please visit www.mithi.com ValueNotes is a leading provider of market intelligence and research, with expertise across industries. We provide a wide range of bespoke business research, financial research and competitive intelligence about markets, industries and companies. We serve global corporations, consulting firms, research and B2B publishers, PE and VC firms, and money managers. ValueNotes offers customised research and consulting solutions for a variety of business needs: Competitive intelligence (CI) CI consulting & training India entry strategy Market segmentation / sizing Opportunity assessment Due diligence/ partner selection Investment appraisal / M&A intelligence Equity research Financial modelling & analysis News monitoring Primary research and desk research support Industry research reports and customised publications For more information, please visit www.valuenotes.co.in
  • Contact UsPlease visit www.mithi.com to know how an Open Source based Emailand Collaboration Server Software can benefit your enterprise.