Configuring Service Manager for Performance and Scale - MMS2013 Presentation

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Concurrency Infrastructure Practice Lead, Nate Lasnoski, presented this material at the Microsoft Management Summit (MMS) in April 2013, in Las Vegas, NV. Lasnoski discusses configuration changes, tools, and strategies for improving the performance and scalability of the System Center Service Manager installation.

Audio for this presentation is included after the last slide, in the embedded video.

For more information http://www.concurrency.com

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Configuring Service Manager for Performance and Scale - MMS2013 Presentation

  1. 1. www.concurrency.com
  2. 2. SD-B312www.concurrency.com
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  11. 11. OrchestratorRunbook ServersOrchestratorManagementSM ManagementServersSM Connection ServersSM PortalSharePoint / WCSSM OrchestratorServerSM ORCH TargetServerService Manager DBSQL 2012Datawarehouse DBSQL 2012Windows Server 201224 – 48 vCPUs, 32 – 192 GB RAM80 GB OS, 600 GB DataWindows Server 20124 – 8 vCPUs, 8 – 16 GB RAM60 GB OS, 1 TB+ Data2-4TB of disk for 1095 daysDR: RTO 24 hoursWindows Server 20122 vCPUs, 8 GB RAM80 GB OSScale number asworkloads demandRTO: 30 min?Windows Server 20128 vCPUs, 16 GB RAM60 GB OSScale as workload demandsRTO: 15 minWindows Server 20124 vCPUs, 8 – 16 GB RAM60 GB OSDR: RTO 24 hoursWindows Server 20124 – 8 vCPUs, 8 - 16 GB RAM60 GB OS80-100 concurrent sessions/serverDR: RTO 30 minutesWindows Server 20124 vCPUs, 16 GB RAMFirst is failover forPrimaryScale as workloads demandRTO: GloballyConinuouslyAvailable?Windows Server 20124 vCPUs, 16 GB RAM60 GB OSRTO: Not clearWindows Server 20124 vCPUs, 16 GB RAMFirst is failover forPrimaryScale as workloads demandRTO: GloballyConinuouslyAvailable?Windows Server 20122 vCPUs, 8 GB RAM80 GB OSScale number asworkloads demandRTO: 30 min?Service Manager DBSQL 2012Windows Server 201224 – 48 vCPUs, 32 – 192 GB RAM80 GB OS, 600 GB DataWindows Server 20128 vCPUs, 16 GB RAM60 GB OSScale as workload demandsRTO: 15 minWindows Server 20128 vCPUs, 16 GB RAM60 GB OSScale as workload demandsRTO: 15 minActive DirectorySCOM, SCCM,Other Systemswww.concurrency.com
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  14. 14. ALTER DATABASE ServiceManager SET SINGLE_USER WITH ROLLBACK IMMEDIATEALTER DATABASE ServiceManager SET ENABLE_BROKERALTER DATABASE ServiceManager SET MULTI_USERwww.concurrency.com
  15. 15. http://msdn.microsoft.com/en-us/library/ms181007(v=SQL.105).aspxSELECT name, is_read_committed_snapshot_on FROMsys.databases where name = ServiceManager‘ALTER DATABASE ServiceManager SET READ_COMMITTED_SNAPSHOT ONwww.concurrency.com
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  18. 18. http://blogs.technet.com/b/babulalghule/archive/2013/02/17/how-to-install-service-manager-2012-sp1-with-a-sql-2012-alwayson-availability-groups.aspxwww.concurrency.com
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  23. 23. http://blogs.technet.com/b/servicemanager/archive/2010/12/02/faq-why-is-my-custom-incident-view-so-slow.aspxhttp://blogs.technet.com/b/servicemanager/archive/2011/09/19/new-change-request-type-projections-management-pack.aspx
  24. 24. www.concurrency.com
  25. 25. http://technet.microsoft.com/en-us/library/cc753179(v=WS.10).aspxwww.concurrency.com
  26. 26. http://blog.concurrency.com/infrastructure/service-manager-request-query-result-filtering/www.concurrency.com
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  31. 31. http://blogs.technet.com/b/servicemanager/archive/2013/01/14/troubleshooting-workflow-performance-and-delays.aspxwww.concurrency.com
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  34. 34. http://blog.concurrency.com/infrastructure/scsm-notifications-with-orchestrator-roll-up/www.concurrency.com
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  38. 38. http://blogs.technet.com/b/mihai/archive/2012/11/30/configuration-manager-connector-s-dcm-rule-can-cause-massive-performance-issues-in-service-manager.aspxhttp://blog.concurrency.com/featured-post/how-to-sync-other-properties-from-active-directory-to-service-manager-using-orchestrator/www.concurrency.com
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  43. 43. http://blog.concurrency.com/infrastructure/virtualization/manually-clearing-orchestrator-logs/www.concurrency.com
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  48. 48. The transform module default batch size is 50,000 items. The batch size can be adjusted by inserting rows intothe DWRepository.ETL.Configuration table as follows:insert into DWRepository.ETL.Configuration(ConfigurationFilter,ConfigurationPath,ConfiguredValueType,ConfiguredValue)values (etl.Transform,BatchSize,Int32,100000) www.concurrency.com
  49. 49. www.concurrency.com
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  53. 53. For more information: www.concurrency.com

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