Data in the Social Sector Steve Wright Director of Innovation Salesforce.com Foundation
The Context We must declare what is valuable. <ul><li>We must overcome… </li></ul><ul><ul><li>An inability to connect capi...
A Problem Statement The social sector is hamstrung by a reliance on two different market structures.   One that responds t...
Transactional and Competitive <ul><ul><li>  Transactions </li></ul></ul><ul><ul><li>  Outputs </li></ul></ul><ul><ul><li> ...
<ul><li>Social Impact Data </li></ul><ul><li>Discovery </li></ul><ul><li>Signal from Noise </li></ul>Data syndication  and...
Social Impact Data  The old way… <ul><ul><li>Grant / Invest </li></ul></ul><ul><ul><li>Accountability </li></ul></ul><ul><...
Social Impact Data:  Another way…
Success Measures Outcomes Indicators <ul><li>  </li></ul><ul><li>Affordable Housing Indicators    </li></ul><ul><li>Housin...
The Social Investment Data Environment <ul><li>Types of investors </li></ul><ul><li>Philanthropic </li></ul><ul><li>Social...
Pulse / IRIS / GIIRS <ul><li>PULSE is a portfolio management tool </li></ul><ul><li>IRIS is an XBRL impact assessment taxo...
PULSE:  Impact Investment Portfolio
IRIS XBRL A data standard for social impact investors
Social impact benchmarking.  Next step trends, progress and discovery.
Other Data Standards <ul><li>Folksonomies </li></ul><ul><ul><li>#Nptech, conferences, emerging topics/trends </li></ul></u...
Discovery <ul><li>Finding  Gravity  and Democratizing Insight </li></ul>
Discovery Lots O’ Ways to find what you want <ul><li>Give money ( NetworkForGood ,  GlobalGiving ,  DonorsChoose ,  PowerP...
Discovery Very few ways to find what is… <ul><li>Most wanted </li></ul><ul><li>Most needed </li></ul><ul><li>Most attracti...
Discovery A Scale Free Network <ul><li>The popular nodes (hubs) are centers of activity or attractiveness and they represe...
Discovery Data <ul><li>Instead of giving each individual data on each choice, what if we could give everyone the informati...
Discovery:   Gapminder.org
Signal From Noise <ul><li>Treating a stream of data like indexed data </li></ul>
Signal From Noise <ul><li>Insight from data is difficult </li></ul><ul><li>Hours of work rationalizing the numbers </li></...
Signal From Noise <ul><li>Ushahidi Swift River: Data in a Crises </li></ul>How do you ferret the good data from the bad?
Signal From Noise Instedd: Evolve
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Data Standards In The Social Sector

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  • Tech at a social sector gathering. Now, social sector guy at tech gathering. 9yrs as a teacher, a love the fact that you guys are taggers.
  • “ %of companies that have used this tag”
  • Data Standards In The Social Sector

    1. 1. Data in the Social Sector Steve Wright Director of Innovation Salesforce.com Foundation
    2. 2. The Context We must declare what is valuable. <ul><li>We must overcome… </li></ul><ul><ul><li>An inability to connect capital to outcomes </li></ul></ul><ul><ul><li>Market structures that discourage a free and open flow of data </li></ul></ul>Poverty Climate Change Disease Education   ... Disaster Relief
    3. 3. A Problem Statement The social sector is hamstrung by a reliance on two different market structures.  One that responds to the need for social change and another, more traditional market, that is characterized by financial transactions .
    4. 4. Transactional and Competitive <ul><ul><li>  Transactions </li></ul></ul><ul><ul><li>  Outputs </li></ul></ul><ul><ul><li>  Accountability </li></ul></ul><ul><ul><li>  Efficiency </li></ul></ul>Social and Collaborative <ul><ul><li>  Ideas </li></ul></ul><ul><ul><li>  Outcomes </li></ul></ul><ul><ul><li>  Social Change </li></ul></ul><ul><ul><li>  Efficacy </li></ul></ul>Two Markets Data and Measurement
    5. 5. <ul><li>Social Impact Data </li></ul><ul><li>Discovery </li></ul><ul><li>Signal from Noise </li></ul>Data syndication and aggregation is critical
    6. 6. Social Impact Data The old way… <ul><ul><li>Grant / Invest </li></ul></ul><ul><ul><li>Accountability </li></ul></ul><ul><ul><li>Scale </li></ul></ul><ul><ul><li>Social Change </li></ul></ul><ul><ul><li>Reputation </li></ul></ul><ul><ul><li>Fundraise / Sell </li></ul></ul><ul><ul><li>Perform </li></ul></ul><ul><ul><li>Improve / Iterate </li></ul></ul><ul><ul><li>Social Change </li></ul></ul><ul><ul><li>Reputation </li></ul></ul><ul><ul><li>What needs to be done? </li></ul></ul><ul><ul><li>What is being done? </li></ul></ul><ul><ul><li>How is it done well? </li></ul></ul><ul><ul><li>Who is the best? </li></ul></ul>Funder / Investor Social Actor / Entrepreneur Research / The Public
    7. 7. Social Impact Data: Another way…
    8. 8. Success Measures Outcomes Indicators <ul><li>  </li></ul><ul><li>Affordable Housing Indicators   </li></ul><ul><li>Housing Costs and Affordability   </li></ul><ul><li>Quality of Housing </li></ul><ul><li>Wealth Creation through Homeownership </li></ul><ul><li>Environmentally Sustainable Design and Construction </li></ul><ul><li>Personal Effectiveness and Stability </li></ul><ul><li>Sense of Community </li></ul><ul><li>Visual Attractiveness of Neighborhood </li></ul><ul><li>Neighborhood Security -- Residential </li></ul><ul><li>Property Values-Residential </li></ul><ul><li>Share of Owner-Occupied Homes </li></ul><ul><li>Local Economic Impact of New Construction/Renovation </li></ul><ul><li>Duration of Residency and Resident Stability </li></ul><ul><li>Diversity of Incomes and Housing Values and Types </li></ul>Economic Development Indicators Business Size, Type and Profitability Job Creation Benefits of Job Training Programs Employment and Income from Job Training Trainee Evaluation of Job Training and Placement Skills Acquisition -- Basic Job Readiness Attractiveness of Business District Extent to Which Basic Community Needs Are Met By Local Businesses Local Business Support of and Participation in the Community Race, Class and Community Indicators Racial Identity and Attitudes Institutional Discrimination in Schools Parent Involvement in Community Schools Observing Classroom Routines and Instructional Practices Observing Classroom Environment Observing Teacher Communication in the Classroom         Community Building Indicators   Awareness of Community and Organization’s Effort Participation in Community Organizations Organizational Capacity for Developing Community Leaders Organizations Involved in Community Building Initiatives and Resources Committed Accountability to Community Awareness and Understanding of Community Issues Capacity for Collective Action Collaboration Achieving Economies of Scale and Scope Resident Satisfaction with Neighborhood Sense of Social Cohesion Personal and Social Networks Links Across Race and Ethnicity Constructive Working Relationships among Individuals and Organizations Engaged in Community Building Collaboration Promoting Shared Values Evidence of Community Power Voting Rates Leadership for Change: Extent of Leadership External Perception of the Community Public Services Private Investment Collecting social impact data since 1997
    9. 9. The Social Investment Data Environment <ul><li>Types of investors </li></ul><ul><li>Philanthropic </li></ul><ul><li>Social Impact </li></ul><ul><li>Market </li></ul><ul><li>In a blended deal, each type of investor needs a unique type of return </li></ul>
    10. 10. Pulse / IRIS / GIIRS <ul><li>PULSE is a portfolio management tool </li></ul><ul><li>IRIS is an XBRL impact assessment taxonomy </li></ul><ul><li>GIIRS is a social impact rating system </li></ul>
    11. 11. PULSE: Impact Investment Portfolio
    12. 12. IRIS XBRL A data standard for social impact investors
    13. 13. Social impact benchmarking. Next step trends, progress and discovery.
    14. 14. Other Data Standards <ul><li>Folksonomies </li></ul><ul><ul><li>#Nptech, conferences, emerging topics/trends </li></ul></ul><ul><li>http://www.data.gov/ </li></ul><ul><li>NY State Senate </li></ul><ul><li>The Mix / SEEP – FRAME </li></ul><ul><li>People Finder Interchange Format </li></ul><ul><li>International Development Markup Language </li></ul><ul><li>Volunteering: allforgood.org </li></ul><ul><li>Common Use </li></ul><ul><li>Social Actions </li></ul><ul><li>Grantsfire (microformat) </li></ul>
    15. 15. Discovery <ul><li>Finding Gravity and Democratizing Insight </li></ul>
    16. 16. Discovery Lots O’ Ways to find what you want <ul><li>Give money ( NetworkForGood , GlobalGiving , DonorsChoose , PowerPhilanthropy , DonorEdge ) </li></ul><ul><li>Make loans ( Kiva , Prosper ) </li></ul><ul><li>Volunteer ( allforgood ) </li></ul><ul><li>Sign petitions ( Care2 ) </li></ul><ul><li>List from Philanthropy 2173: Lucy Bernholz </li></ul>The long tail philanthropy marketplace focuses on the funders’ interest
    17. 17. Discovery Very few ways to find what is… <ul><li>Most wanted </li></ul><ul><li>Most needed </li></ul><ul><li>Most attractive (in the magnetic sense) </li></ul><ul><li>Most “valuable” </li></ul>In a value discovery paradigm we would work to move funders towards what the network tells us is valuable.
    18. 18. Discovery A Scale Free Network <ul><li>The popular nodes (hubs) are centers of activity or attractiveness and they represent the discovery of value. Hubs become more or less attractive as relative value shifts. </li></ul>
    19. 19. Discovery Data <ul><li>Instead of giving each individual data on each choice, what if we could give everyone the information about the network’s patterns. </li></ul><ul><li>Then we could design an experience to facilitate value discovery and leverage opportunity for greater impact. </li></ul>
    20. 20. Discovery: Gapminder.org
    21. 21. Signal From Noise <ul><li>Treating a stream of data like indexed data </li></ul>
    22. 22. Signal From Noise <ul><li>Insight from data is difficult </li></ul><ul><li>Hours of work rationalizing the numbers </li></ul><ul><li>Standard data formats front load the solution </li></ul><ul><li>Signal can also be divined from noise on the back end </li></ul>
    23. 23. Signal From Noise <ul><li>Ushahidi Swift River: Data in a Crises </li></ul>How do you ferret the good data from the bad?
    24. 24. Signal From Noise Instedd: Evolve
    25. 25. Questions?

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