IT is Innovation in Technology

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These are the slides from my talk at the 17th CIMA-Loughborough Shared Services Forum in Newcastle on 26th September 2013. I introduce some of the changes and challenges posted by Cloud Computing, Post-PC, Bring (or Choose) Your Own Device, and so on. I also feature some case studies of work that we have been involved with, and offer some pointers to the way forward.

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IT is Innovation in Technology

  1. 1. Martin Hamilton Head of Academic Systems, Loughborough University http://martinh.net @martin_hamilton IT is Innovation in Technology
  2. 2. 1. A River of Clouds 2. IT is Innovation in Technology 3. Case Studies 4. Actions Required Themes
  3. 3. 1. A River of Clouds 2. IT is Innovation in Technology 1. Case Studies 2. Actions Required Themes
  4. 4. Themes Photo credit: Karthikk.net Pop Quiz
  5. 5. A River of Clouds: Pros – Reduce headcount, capex – Make IT a revenue cost not a capital cost – Best of breed services are run by large expert teams – Anytime, anyplace access across devices is a given – Flex service capacity according to business needs
  6. 6. A River of Clouds: Cons – Loss of expertise – Ceding of control • cf. Windows 8 – Loss of flexibility around spending windows – Risk of vendor lock-in – Clarity around SLAs, Ts&Cs? – Fear Uncertainty and Doubt e.g. industrial espionage
  7. 7. 1. A River of Clouds 2. IT is Innovation in Technology 3. Case Studies 4. Actions Required Themes
  8. 8. Wearables Photo credit: Kysoh IT is Innovation in Technology
  9. 9. IT is Innovation in Technology – Lazy Conclusions: • BYOD/CYOD and VDI the norm • Old style PCs for power users • Cloud services for many key roles (Google Apps, Salesforce.com, …) • Business Process Re-Engineering – But real focus should be on the value-add: • IT as a partner in business transformation
  10. 10. IT is Innovation in Technology – Lazy Conclusions: • BYOD/CYOD and VDI the norm • Old style PCs for power users • Cloud services for many key roles (Google Apps, Salesforce.com, …) • Business Process Re-Engineering – But real focus should be on the value-add: • IT as a partner in business transformation
  11. 11. 1. A River of Clouds 2. IT is Innovation in Technology 3. Case Studies 4. Wrapping Up Themes
  12. 12. Case Studies: i2012 Hybrid Cloud – Multi-million pound programme to: • Refresh campus network core and edge • Migrate to IP telephony • Virtualize data centre services • Pilot Virtual Desktop (VDI) – Delivered through Framework Agreement, negotiated through Competitive Dialogue • Logialis, Cisco, NetApp, CA – 1st UK Hybrid Cloud site with cloudbursting and full IP mobility
  13. 13. Case Studies: i2012 Hybrid Cloud
  14. 14. Case Studies: i2012 Hybrid Cloud
  15. 15. Case Studies: i2012 Hybrid Cloud
  16. 16. Case Studies: Kit-Catalogue – kit-catalogue.com – Catalogue and share high value equipment (e.g. >£25K) – Open source software developed at Loughborough University • Now in use at 17 other institutions – Subscription model for support and cloud hosting – Now following this approach with other locally developed software
  17. 17. Case Studies: Kit-Catalogue
  18. 18. Case Studies: Kit-Catalogue
  19. 19. Case Studies: HPC Midlands – hpc-midlands.ac.uk – Centre of Excellence in High Performance Computing • £1m seed funding from EPSRC/BIS – Remit is to make Supercomputing Accessible to Industry • Working with startups and leading firms such as Airbus, E.ON, Rolls- Royce, RWE npower and Tata Steel • Flexible licensing from ISVs including ANSYS, CD-adapco and MSC Software
  20. 20. Case Studies: HPC Midlands
  21. 21. Case Studies: HPC Midlands
  22. 22. Case Studies: JANET ESISS – esiss.ac.uk – Education Shared Information Security Service – Accredited penetration testing – Information security consultancy – Staff trained to CISSP, Tiger Scheme Senior Security Tester etc – Worked with 60+ organizations over a 4 year period
  23. 23. Case Studies: JANET / eduroam – eduroam.org – Roam seamlessly between 150+ Universities and Colleges in the UK – And 50+ countries worldwide – Use your normal user name and password wherever you go • Securely tunnelled back home – Originally for network access, multi- protocol approach being explored through Project Moonshot
  24. 24. Case Studies: MEGS VLE
  25. 25. 1. A River of Clouds 2. IT is Innovation in Technology 3. Case Studies 4. Actions Required Themes
  26. 26. Actions Required - Awareness - Building capability - 100,000 IT vacancies - 1m young unemployed - Generation Pi - Role for Technology Strategy Board? - UK/EU cloud providers - Common authentication - “National grid” to plug into, using open standards
  27. 27. Actions Required: Building Capability
  28. 28. Actions Required: Building Capability
  29. 29. WearablesActions Required: Generation Pi Photo credits: Technocamps, DesignSpark
  30. 30. Martin Hamilton Head of Academic Systems, Loughborough University http://martinh.net @martin_hamilton IT is Innovation in Technology
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