These are my slides for the session on future and emerging technologies that I am running for the University of Derby's annual staff conference on May 19th/20th 2014. In this talk I look at the challenges that the sector is facing at present through changes such as the removal of student number controls, the changing fees regime, the Post-PC and cloud computing era, MOOCs and increasing globalization. I go on to explore how institutions can go about orchestrating the data that they hold to yield new insights on (for example) student recruitment and retention. I close by looking at approaches to co-design, service design, gaps that exist in current institutional service provision, and emerging new technologies such as research data management and learning analytics. All this, and kittens too!