REACHING OUTSIDE K-16 CLASSROOMS: THE MANAGEMENT AND ASSESSMENT OF LIBRARY OUTREACH SERVICES Lynn D. Lampert, Chair Reference & Instructional Services Coleen Martin, Outreach Services Librarian Katherine Dabbour, Coordinator of Assessment California State University Northridge California Library Association Annual Conference – Pasadena CA, October 31, 2009
“ Outreach is in the eyes of the beholder….Many would agree that it means reaching out to those outside the library, but opinions differ on specifically to whom. Some would say to the community or to our users or to our clientele…most academic librarians assume that outreach is meant for their own campus communities, specifically faculty and students”. Courtney, Nancy. Academic Library Outreach: Beyond the Campus Walls . Westport, Conn: Libraries Unlimited, 2009.