Insiders' Opinions of the IT Industry
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Insiders' Opinions of the IT Industry

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Research firms often rely on economic forecasting to determine where an industry is headed. But where do the people who actually work in the IT Industry think it’s going? Responses collected from......

Research firms often rely on economic forecasting to determine where an industry is headed. But where do the people who actually work in the IT Industry think it’s going? Responses collected from professionals at over 500 IT firms reveal lukewarm emotions about 2013 growth, with certain sectors considerably more hopeful than others

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  • 1. Insiders’ Opinions of the IT Industry Research firms often rely on economic forecasting to determine where an industry is headed. But where do the people who actually work in the IT Industry think it’s going? Responses collected from professionals at over 500 IT firms reveal lukewarm emotions about 2013 growth, with certain sectors considerably more hopeful than others. Business Confidence: After a pessimistic start to 2012, the clouds are starting to part for IT industry executives’ business confidence levels in 2013. • Q1 2013 Rating – 56.6 • Q4 2012 Rating – 56.4 • Forward-looking rating for 2013 – another 2.3 points (up to 58.9) Expected Margins and Profitability Execs are most hopeful about 2013 profitability in the Software and IT Services sectors. The continued decline in PC popularity, commoditization and continued migration to the cloud are keeping Hardware sector forecasts lukewarm. Hardware sector: 22% better 46% no changee 33% worse Software sector: 45% better 40% no change 15% worse IT Services sector: 49% better 37% no change 14% worse Telecom sector: 32% better 47% no change 21% worse Overall Industry: Moderately better (2012 v. 2013): 30 v. 34%; Moderately worse (2012 v. 2013): 18 v. 21% As uncovered by CompTIA’s IT Industry Outlook 2013 Expected Changes in Spending and Investments The start of a new year brings with it new spending expectations in mobility, Big Data and unified communications, which are up across the board from Q4 2012. Spending more: • 43% of firms plan to increase investments in new products or business lines • 40% of firms plan to increase staffing levels in technical positions • 38% of firms plan to increase their overall technology expenditures Spending less: • 27% of firms are cutting down on business travel • 20% of firms are minimizing their non-technology capital expenditures Threats to the Industry Despite being a couple years out from the Great Recession and in the midst of a recovery, economic volatility is still driving the fears that keep IT executives up at night. Executives are worrying less about access to credit and capital, down to 17% from 25% in 2012 For 2013, 24% of IT executives are beginning to view lengthy sales cycles as a potential obstacle to industry growth. 48% of executives consider stalled economic recovery a major threat to industry growth in 2013 Fear of unexpected shock (e.g., another European debt crisis, oil prices) is up to 31%, from 25% in 2012 View additional CompTIA business research at http://www.comptia.org/research/businessandeconomics.aspx CompTIA Research and Market Intelligence provides timely, relevant data and insights for the IT industry. CompTIA has a library of over 100 research reports and whitepapers, with new material published each month. Using rigorous research techniques, CompTIA collects data from tens of thousands of end-users and IT companies on a wide range of issues covering tech trends, channel dynamics and the IT workforce. CompTIA members get this research as part of their member benefits.