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Cloud Essentials Launch
Cloud Essentials Launch
Cloud Essentials Launch
Cloud Essentials Launch
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Cloud Essentials Launch

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  • There is ashortage of skilled IT workers around the world, and that gap continues to increase. To help people prepare for jobs in the 21st century, CompTIA offers vendor-neutral certifications in a wide range of IT disciplines.Employers depend on CompTIA certifications to make hiring decisions. Earning certifications shows not only that the IT professionals have the right knowledge and skills to do the job, but also that they are dedicated to their IT careers.  Certified technicians are more knowledgeable and confident about the problems they handle than non-certified technicians, and can adapt more easily to changing technologies. An IT pro's earning potential increases with certification.CompTIA is the world’s leading provider of vendor-neutral, technology-neutral IT certifications. There are more than 1.5 million people around the world who are CompTIA certified. The U.S. Department of Defense and many companies, including Microsoft, Ricoh, Lenovo and Cisco, recommend or require CompTIA certifications.
  • We offer a range of certifications from those just entering the IT workforce to those who are experts in their fields.The CompTIA Strata IT Fundamentals certification is geared for people who are new to the IT job market, or are simply determining if they have the skills needed to pursue an IT career.We have a host of professional-level certifications, anchored by CompTIA A+, Network+ and Security+ that help people build their skills and grow their IT careers. Exams also address convergence technologies, Linux, and printing & document imaging, among others. Recently we introduced the first of our mastery-level certifications, the CompTIA Advanced Security Practitioner.We also offer certifications for professionals who want to add a specialization to their skill-set, such as in green IT.
  • We all know how prevalent wireless devices are now.Juniper Research says the combined consumer and enterprise market for cloud-based mobile applications is expected to rise 88% in the next 3 years. There are 3 key drivers: 1) Launch of HTML5: The new HTML5 revision to the core markup language of the Worldwide Web, which is partially available to the public, offers improved data caching and reduces load demands. This will make cloud-based mobile connectivity a means of improving access, especially in locales with poor coverage.2)Superior processing power: As individual smartphone apps become larger and more plentiful, the processingpower of the cloud will allow applications to be downloaded as thin clients, with most processing performed on the cloud rather than locally.3)Cloud-enabled enterprise mobility: The cloud enables collaborative applications to be available 24/7, at any location.Enterprises are restructuring to adjust to globalization, mobile flexible working, changing demographics and a re-balance between decline in the developed economies and new opportunities within the emerging markets. As they do, the combination of enterprise mobility, cloud computing and business intelligence is set to radically improve operational effectiveness. The more mobile devices and applications there are, the greater the demand for cloud services. The combination of cloud computing, easy-to-build applications and collaboration are transforming the IT departments of many enterprises into being service providers for their organizations.For CompTIA members and the small business especially, movement to the cloud is setting the stage for a new set of customers.
  • As this wonderful Dilbert cartoon illustrates, for many people both inside and outside the IT department, it is unclear how to start implementing cloud computing.Many people are not capable yet of analyzing and managing the impact of cloud computing on IT services management, governance and especially, information security.
  • A CompTIA survey indicates that an expanded interest in cloud computing is accompanied by a desire for more education about the technology.Although general understanding of cloud computing has improved dramatically over the past year, many users continue to have questions regarding details of cloud implementation. The 2010 CompTIA cloud computing study found that 60 percent of end users desired a clearer definition of cloud computing. In 2011, that number increased to 66 percent. Organizations that have spent time learning about and experimenting with cloud solutions indicate they have a higher level of comfort with cloud computing. In the new CompTIA study, 72 percent of these organizations feel more positive about cloud computing now than they did one year ago. Another 25 percent report no change in their perception.For those who feel more positively about the cloud than they did a year ago, the primary reasons are the technical benefits and the ability to achieve other business objectives. This finding is in line with data from other CompTIA surveys, where the primary advantage of cloud computing appears to be increased capability, not cost savings.
  • Momentum behind the move to cloud computing continues to accelerate. More than half (56 percent) of the organizations surveyed for CompTIA’s August 2011 Second Annual Trends in Cloud Computing study said their investment in cloud computing will increase by 10 percent or more over the next 12 months.
  • These are important characteristics of this new exam. As always with CompTIA, it’s vendor neutral.It is not technical in nature, in the sense that most of our + series exams are—so it appeals to a wide range of professionals, which I’ll talk about next.And, the exam objectives were originally developed in conjunction with a review board including some important cloud vendors like VMWare, Cisco, EMC and IBM.
  • “As use of the cloud expands, the demand for IT workers with cloud computing knowledge grows as well. CompTIA Cloud Essentials is designed to bolster the cloud computing credentials of the IT workforce.There are many more jobs that may not specifically mention cloud computing, but are directly tied to the cloud. These include jobs in a data center, which is the back end for anything involving cloud computing. Database management, network management, systems administration and integration and many other IT positions also have a cloud component. Individuals in these job roles and scores of others are candidates for CompTIA Cloud Essentials. 
  • The need for validation of SkillsEvery profession needs a foundational layer to give individuals the fundamental skills prior to working on a specific system or technology. Accountancy is a great example of this. In IT, vendor-neutral certs give the individual the necessary platform from which to then build-product specific skills. The key is that product-specific skills are learnt in the workplace, but by being skilled in the fundamentals, which CompTIA provides, the individual has a skills set - and a skills set that is matched to specific job roles – which allows them to make a contribution from day one.
  • The five primary knowledge domains in the exam range from learning what cloud means from a business perspective, to learning what the issues are with integrating cloud computing into an organization’s existing risk, compliance, and regulatory framework.
  • Covers a range of cloud computing principles and concepts – from both the business and technical perspectives – and what’s involved in moving to and governing the cloud. This specialty certification was developed in cooperation with ITpreneurs, a leading provider of competence development solutions for IT best practices.Content of the CompTIA Cloud Essentials exam is based on consultation and insights from leading subject matter experts and organizations in the cloud computing market, including Amazon, Cisco, Citrix, EMC, Google, HP, IBM, Microsoft, Rackspace and VMware.
  • Here are specifics on the exam.It is available at commercial testing centers and partner pricing is available.
  • Cloud Essentials was launched in December and as you can see here, courseware is available from SkillSoft and ITpreneurs.
  • Slide 1 – Building Cloud Competencies – 1 minuteGood morning! My name is Brant Seethaler and I am here today to discuss with you our approach towards building Cloud Competencies. We will also dive into a specific case at ING Bank in The Netherlands where we were able to take a large-scale training initiative as part of ING’s Cloud transformation. We’ll dig into that in a bit.
  • Slide 2 – Who is ITpreneurs – 1 minute For those of you who are not familiar with ITpreneurs, we are a content company. We develop training programs in a number of Best Practice frameworks such PRINCE2, ITIL, COBIT, and more recently Cloud Computing & Virtualization. Although Cloud Computing in itself is not a Best Practice, education and competency development fits well with our vision towards helping organization adopt Best Practices and be able to improve and manage IT.
  • Slide 4 – An example of our Business Model – ½ minute It’s pretty self-explanatory – We develop Courseware. Whether that be an e-learning course, a classroom course, business Simulation. Our Reseller/ Delivery Channel than packages this content with their offering. IN some cases utilizing ITpreneurs instructors but in most empowering their own. And finally the end users receive high quality training.
  • Virtualization and cloud computing are all around us. Read any newspaper, and it is not hard to find virtualization or cloud computing being mentioned. From Ikea’s IT department to Sony’s PlayStation, everybody is going into cloud. Why? Is it just some buzz that we all participate in, or does it add real business value?The diagram, Gartner’s Technology Hype Cycle, shows the typical progression of an emerging technology, from over enthusiasm through a period of disillusionment to an eventual understanding of the technology's relevance and role in a market or domain. In 2009, Gartner placed cloud computing at the peak, meaning it was at that moment at the height of its hype.
  • As an example of the mass adoption of the consumer migration to the Cloud
  • ING - banking, insurance and asset-management 40 countries, 85 million customers105,000 employees, EUR1,261 trillion in assetsING’s vision is to be the preferred bank for our customers. This means:First choice for all their banking and financial needsExceeding expectations every time, so that they will recommend us to othersTrusted as their primary bank for managing their financial future
  • 30 minshttp://blog.comptia.org/2012/03/02/making-cloud-less-overcast/http://certification.comptia.org/getCertified/certifications/cloud.aspxKeynote: Making Cloud Less OvercastIan Moyse, Industry Authority on Cloud SecurityIan will discuss how theCompTIA Cloud Essentials certification can differentiate suppliers’ company accreditations and give insight into the obvious growth of cloud despite the confusion that still surrounds this topic.
  • Rise’s own list of USA Cloud Adoptions & Trends 2012 report highlights from the press release covers the bases pretty well (adjustments to grammar from the King’s English to Ameri-speak courtesy of TalkinCloud): http://www.talkincloud.com/survey-united-states-still-fastest-growing-cloud-market/?elq=c85cf5493dda4cfdae034c9ed33f89bb&elqCampaignId=9
  • A four Letter Acronym is the new Three Letter Acronym – SaaS, PaaS, IaaS, HaaSetc
  • Cloud Hurdles – past week Windows Azure offline half a day, Google has had big outages, Blackberry
  • http://www.cio.com/article/593953/The_Politics_of_Cloud_Apps_Beware_IT_Staff_Unrest?page=2&taxonomyId=3024
  • With Cloud technologies – job roles and skills may change
  • http://www.businesscloud9.com/content/get-skill-not-job/8019
  • http://www.crn.com/slide-shows/cloud/232301107/10-cloud-predictions-for-2012.htm?pgno=9http://www.cio.com/article/692542/The_IT_Jobs_Cloud_Computing_Will_Create
  • http://www.infoworld.com/d/cloud-computing/need-job-in-it-cloud-needs-you-689
  • http://www.wantedanalytics.com/press/2012/01/05/hiring-for-cloud-computing-skills-grows-61/
  • http://www.slideshare.net/glenroberts/top-10-cloud-computing-certifications
  • Created by Ian Moyse – Webroot EMEA Channel Director
  • 30 minshttp://blog.comptia.org/2012/03/02/making-cloud-less-overcast/http://certification.comptia.org/getCertified/certifications/cloud.aspxKeynote: Making Cloud Less OvercastIan Moyse, Industry Authority on Cloud SecurityIan will discuss how theCompTIA Cloud Essentials certification can differentiate suppliers’ company accreditations and give insight into the obvious growth of cloud despite the confusion that still surrounds this topic.
  • Could note on the criticality point that the employees and companies reinforce one another (training becomes a selling point to attract employees)Could mention increasing prevalence of TMS
  • SkillSoft is recognized as a leader in the e-learning market by thousands of organizations, analyst firms and publications. (bullet points are self-explanatory)
  • Transcript

    • 1. Growing the IT Workforce certification.comptia.orgin the Cloud John McGlinchey Vice President EMEA CompTIA 3/12/2012 1
    • 2. Who is CompTIATrade association advancing the global IT industry for 30 years • Headquartered in the U.S. with offices in 11 countries • World‟s largest provider of vendor-neutral IT certifications • 2,000 member companies & 1,000 partners worldwide 3/12/2012 2
    • 3. Our Members and PartnersVendors Resellers Education 3/12/2012 3
    • 4. Our FocusEducation | Certification | Advocacy | Philanthropy Educate Advocate The IT On Behalf of Channel the Industry Certify Give Back The IT Through Workforce Philanthropy 3/12/2012 4
    • 5. Certify the IT WorkforceAddress the Expanding Global ITWorkforce Gap • Help employers make hiring decisions • Help professionals prove their skills and grow their careersBridge IT Careers from Beginner to Expert • Leading provider of vendor-neutral IT certifications • 1.5M+ people certified worldwide • 19 certifications with more in development 3/12/2012 5
    • 6. 3/12/2012 6
    • 7. Exploding Cloud & Mobility GrowthThe mobile cloud-based applicationmarket is expectedto reach $9.5billion by 2014.Gartner Research 3/12/2012 7 7
    • 8. Inadequate Cloud CompetenciesUnclear how toimplement cloudcomputingIncapable of analyzingand managing theimpact of cloudcomputing Courtesy @ Dilbert © 3/12/2012 8
    • 9. Cloud Is Gaining Momentum withEnd-UsersUnderstanding of Cloud Computing 72% feel more 80% 75% 79% positive about cloud 64% computing than 56% 58% 55% 58% they did one year ago. 46% 45% CompTIA Research27% 19%Small Medium Large Executives IT staff Businessfirms firms firms staff 2010 2011 3/12/2012 9
    • 10. Cloud Investment Increasing 56% of end-users plan to increase their cloud investments by 10% CompTIA Research 3/12/2012 10
    • 11. Why Cloud Essentials Vendor Neutral Not Technical in NatureAppeals to Wide Opportunity to Range of Develop Professionals Competent Staff Developed with Global & Neutral Major Technology Foundational Vendor Support Pre-Cursor for Standard Vendor Training 3/12/2012 11
    • 12. A Plethora of Tech Job Openings More than 12,000 jobs are now open in the UK and US that involve cloud computing, according to Indeed.com 3/12/2012 12
    • 13. Certification Validates Skills 8 in 10 HR professionals say IT certifications will grow in importance over the next two years. 3/12/2012 13
    • 14. Exam Objectives Percent of Domain Examination Characteristics of Cloud from a business 15% perspective Cloud Computing and Business Value 20% Technical Perspective/Cloud Types 20% Steps to Successful Adoption of Cloud 15% Computing Impact and Changes of Cloud Computing 15% on IT Service Management Risks and Consequences of Cloud 15% Computing Total 100% 3/12/2012 14 14
    • 15. Exam DevelopmentInsights gathered from leading subject matterexperts and organizations http://www.comptiastore.com/product_p/085710iepb.htm 3/12/2012 15 15
    • 16. Cloud Essentials Exam DetailsExam Detail• 1 Exam• Number of Questions: 50 questions• Candidate Test Time: 60 minutes• Passing Score: 720Recommended Experience• At least 6 months of experience in or associated with an IT environment.Price• 118 GBP`Languages• English initially 3/12/2012 16 16
    • 17. The Time is NOWfor Cloud Certification 3/12/2012 17 17
    • 18. Training Materials http://www.comptiastore.com/product_p/085710iepb.htm 3/12/2012 18 18
    • 19. certification.comptia.orgJohn McGlincheyVice PresidentEMEACompTIAjmcglinchey@comptia.org 3/12/2012 19
    • 20. certification.comptia.orgBuilding CloudCompetenciesBrant SeethalerRegional Business ManagerITpreneurs 3/12/2012 20
    • 21. Building Cloud Competencies
    • 22. Who Is ITpreneurs ITpreneurs develops training solutions for IT best-practice frameworks, such as ITIL, PRINCE2, COBIT, Kepner Tragoe, TOGAF, and most recently Cloud Computing & Virtualization. ITpreneurs operates with 125+ staff from 6 continents.ITpreneurs Global HQ
    • 23. an example of ITpreneurs’ Business Model Ultimate Beneficiary Training Partner Customer• Develops training • Provides Training • Receives training materials Services • Uses training• Prints and ships • Invests in materials training materials development of• Provides Instructor Instructors Certification Programs
    • 24. Contributing Partners – A Certification with CredibilityWorking together since Day1 with support fromSubject Matter ExpertsCloud Vendors
    • 25. Cloud Computing circa 2010
    • 26. Cloud Computing 2012Infinite ComputingThe hype remainsVendors hijack the CloudPersonal consumer adoption
    • 27. Case Study:ING Banking
    • 28. About ING’s Transformation Objectives Transform a “traditional” IT department to next generation service provider Achieve best-in-class cost-ratio as the technology service provider of choice Reduce risk and complexity inherent in fragmented data strategy Virtualize to modern future-proof platforms Build cloud operating modelCopyright © 2010 ITpreneurs
    • 29. Building the Required Competencies Project Lifecycle Marketing/Awareness Campaign# of Employees Involved Publication Video Message CIO /CTO Awareness EXAM Training Cloud Essentials Business Simulation Manager’s Workshop/Seminar November 2010 Time September 2011
    • 30. Challenge: – Improve organizational capabilities to be able to adopt cloud computing.Solution: – Create awareness around cloud computing and train 1,500 people to build the right competencies and skills.Results: – Workforce acquired the appropriate skills and competencies to support ING in attaining the benefits of cloud computing.
    • 31. Highlight – Building Cloud Competence Tony Kerrison CTO, ING Statement: “Establishment of internal cloud competencies is so critical to be able to successfully leverage cloud services — without these, and having the workforce understand them, we’ll never be able to exploit the marketplace in the right way. Rolling out a comprehensive cloud and virtualization training program, tailored to ING’s needs, is an integral part of our ambitious IT strategy.”
    • 32. The Training Landscape - Industries of Opportunity Large Corporate Clients High Volume Sales Opportunities Hardware/SoftwareFinancial Services Auditors / Consultancies Vendor Clients
    • 33. CompTIA Cloud Essentials Exam Not technical in nature Vendor-Neutral Program provides the opportunity to develop competent staff.Appeals to a wide range ofprofessionals (IT and non-IT) Acts as a precursor for vendor-related training Global and neutral Cloud Developed with support from Essentials-level standard major technology vendors
    • 34. Original Review Board Members www.cloudcredential.org
    • 35. What’s next?  Get in Touch with Me Work together with ITpreneurs to: 1. Utilize our classroom and eLearning courses as a training partner 2. Use the ITP portfolio as part of your corporate training program 3. Train your Trainers 4. Think about the cloud….Copyright © 2011 ITpreneurs
    • 36. Questions……..?
    • 37. certification.comptia.orgMaking Cloud LessOvercastIan MoyseUK Sales DirectorWorkbooks.com 3/12/2012 38
    • 38. Making Cloud Less OvercastIan MoyseUK Sales DirectorIan.moyse@workbooks.comhttp://uk.linkedin.com/in/ianmoyse
    • 39. Validity To SpeakIan Moyse • 26 yrs+ in IT, 9yrs in IT Security, 7yrs in Cloud • Sit on Board of Eurocloud UK • Sit on Governance board of Cloud Industry Forum (CIF) • Advisory Board Member SaaSMax • Named by TalkinCloud as one of the global top 200 cloud channel experts in 2011 • Listed on the MSPMentor global top 250 list for 2011 • Named ‘Channelnomics 2011 Influencer of the year for Europe’ • Won ‘European Channel Personality of the year 2011’ • Awarded global ‘AllBusiness Sales AllStar Award for 2010 • Comptia Cloud Essentials Exam Certified 2012 • www.ianmoyse.co.uk
    • 40. Eat Your Own Dog Food
    • 41. AgendaEconomics Of The Cloud‘C’ loud – Confusion and ChallengesCloud Skills Market
    • 42. Hype <> Understanding
    • 43. The World Is Changing
    • 44. The World Is Changing
    • 45. The World Is Changing
    • 46. Cloud Adoption Drivers For The End Client
    • 47. Revenues Are Balancing
    • 48. ‘Rise’ - Cloud Adoptions & Trends 2012Migration toward cloud services has been rapid, with 76% of organizationspolled, citing use of cloud computing for at least 1 service.Adoption of cloud computing in the private sector leads at 83percent, compared to the public sector at 63 percent.Organizations that employ fewer than 20 people and those that employ morethan 10,000 have highest adoption rates (just over 80 percent) as opposed to themid-market adoption at 65 percent.Nearly all organizations polled (98 percent) that already use cloud-based servicesrate their satisfaction as extremely high.94% of IT departments expect to expand use of cloud services in the next12mths to other IT operations including e-mail, asset management & security.
    • 49. Jevon’s Paradox"Jevons Paradox is the proposition that technologicalprogress that increases the efficiency with which aresource is used tends to increase (rather thandecrease) the rate of consumption of that resource."
    • 50. What is it?
    • 51. ‘AFLA The New TLA’
    • 52. Cloud Strategy
    • 53. Challenges Faced• “56% of European IT heads are not familiar with Cloud Computing” • Portio Research survey 2010• Security• Lack of understanding (Private / Public, SaaS, Paas etc)• Bottom Up Adoption causing internal conflict• Ad Hoc Standards (SaS-70, ISO, CIF, Open Cloud Consortium……)• Knowing the ‘Questions to Ask’ to avoid ‘wanabee’ Cloud Vendors• Vendor Management becomes > Contract & service level management• Backbone Infrastructure - Network Latency• Choosing Business Value Over Form Factor or the „next big thing‟ syndrome
    • 54. End Users Biggest Concern
    • 55. End User Concerns 2011 Data – still at #1! Security Privacy Sovereignty Followed by: Internet access Reliability Contractual lock-inConcerns fuelled by FUD, legal and regulatory complexity favour UK hosting 76% Security concerns 55% Regulation 40% Size of DB etc
    • 56. Ignorance Is Waning
    • 57. End User Adoption Snapshot 2011Over half of organisations participate formally in cloud services todayGrowth of 5 points in 9 months (or 10% growth)SMB & Public Sector showed fastest growth over this periodAdoption now fairly uniform regardless of size or public/private – Reinforcing the ubiquitous benefits and accessibility of cloud services – Opening up of market for mass adoption
    • 58. Consumerisation …. ‘BYOD’‘Inmates running the Asylum’
    • 59. ‘C’urdles
    • 60. Human & Cultural ResistanceIT staffers raised concerns about job security quickly and directly atadvertising and event marketing agency Momentum Worldwide as soon asthey were informed the company planned to move its enterprise portalto a cloud, software-as-a-service model offered by enterprisecollaboration vendor Socialtext."As we talked this through with the IT group, they were very concernedabout: What are we going to do? If were not managing as manyservers, if were not supporting infrastructure, where does that leaveus?" said Momentum Global IT Director Doug Pierce.About eight of the IT departments 28 staffers saw their roles change whenMomentum turned off its data center servers. "Our IT employees had a lot ofquestions. They flat-out asked: What does this mean for me and myjob?" Pierce said.
    • 61. Concern
    • 62. Change Isn’t Easy
    • 63. Current Position
    • 64. Cloudy Job Market
    • 65. Cloud + & -
    • 66. Wanted ‘Cloud ------’Data from Dice.com showing that the number of ads forfull-time IT jobs focused on cloud computing grew 344%between Nov. 2009 and Nov., 2010
    • 67. Get ‘a-head’ In The Cloud Race Education is key Knowledge and proof Will open opportunity Walk the Walk! Opportunity for cloud advocates is rife
    • 68. CompTIA Certificationalready listed in top 10
    • 69. Good Reference Pointshttp://www.cloudindustryforum.org/ http://www.eurocloud.org http://www.webroot.co.uk/En_GB/land- reselling-the-cloud-2011.html
    • 70. Questions
    • 71. Making Cloud Less OvercastIan MoyseUK Sales DirectorIan.moyse@workbooks.comhttp://uk.linkedin.com/in/ianmoyse
    • 72. certification.comptia.orgTaking Learning to theNext LevelAndy NickollsRegional Sales DirectorSkillSoft 3/12/2012 80
    • 73. Taking Learning to the Next LevelAndy NickollsRegional Sales Director
    • 74. Agenda• Industry context – – Trends in Corporate Learning•SkillSoft•CompTIA Solutions
    • 75. The Business ChallengeIncrease the Business Impact of Learning • Reach more learners • In more places • With relevant learning • Meet higher expectations • In less time than ever
    • 76. Key Trends in Corporate Learning Increasing criticality of training e-Learning growth • Increased globalization driving more dispersed workforce• For companies: − e-Learning extends reach to employees in a cost- − Effective human capital development will be efficient, standardized manner most critical driver of success in more competitive global environment. • New generation of workers (Millennials) expect diverse modalities vs. traditional Instructor Led Training (ILT)• For employees: • Learning is democratized when all employees can utilize − Increased job mobility means workers are e-learning, rather than only highest potential individuals looking towards training to increase receiving live training marketability • e-Learning is convenient and useful for on-demand information needs (cloud enables anytime/place access) Trend towards outsourcing New modalities • Companies are increasing focus on core • Mobile platforms make training accessible to new competencies, and are leveraging external markets (e.g., retail employees) partners’ specialized capabilities, such as e- • Increasing applications of social in the workplace is learning. driving usage of learning content • Customers are seeking integrated solutions that • Greater usage of video and bit-sized courses; encompass full range of disciplines as opposed to traditional e-learning evolving assembling a learning program themselves from a collection of point products.
    • 77. Bersin’s 2012 Industry predictions More informal, social, and Webcasting market will Greater efforts to track e-learning expand further informal learning Learners expect instant Shorter durations for HTML5 video rapidly gratification for access “courses” replacing Flash Competitive Mobile will no longer be Performance reviews “gamification” of learning peripheral become more real-time will increaseRecommended reading: Bersin’s Strategic HR and Talent Management Predictions for 2012
    • 78. Learning Trends…And what our Customers are Saying…• Social Learning and Collaboration• Mobile • On the go – smart phones & tablets• Continued Need for Instructor Led Training • Integrated with and supported by online resources• Increasing Compliance Needs across the Enterprise• Personalized Experience for Learners• Publish and Integrate Customer’s Content with Off the Shelf
    • 79. SkillSoft OverviewSkillSoft solutions and expertise help our customers to delivermeaningful business results• Market Leadership – >3,000 customers, 11+ million end-users• Innovation – $40-50m R&D invested annually• Experience –numerous and tenured client facing experts• Solutions-Oriented – extremely high loyalty, year after year• Depth & Breadth - 41,000+ titles of high-quality content − Offerings cover wide spectrum of enterprise learning needs with courses, simulations, online books, video, live virtual ILT classes, 24x7 online mentoring, test preps and rich-media vignettes.• Thought Leadership – best of breed without aggregation• Flexibility – adaptable offerings and business terms• Quality – repeatedly recognized and awarded• Global Reach – present in 58 countries, support for 18 languages• Results – proven track record for business impact and ROI
    • 80. CompTIA Certifications
    • 81. Technology: Global Learning Delivery – From the CloudOver a Decade of SaaS Experience•Fast to Deploy – Platform already in production – Procure, Configure, Run•Flexibility to Scale – Expand user population – Expand content – Add learning services•Low operations costs – Leverage SkillSoft infrastructure investments and economies of scale•Leverage SkillSoft Domain Expertise – Learning delivery, Technical, Operations experts – Experience with diverse customer environments
    • 82. Desktop & IT CoursewareSoftware Simulations to “Learn by Doing” High fidelity environment Multiple Tasks (versus Steps) Steps available at learner request, scrolls to keep pace Layered support options
    • 83. Mentoring Support for Mission-Critical CertificationsCovering the industrys most popular professionalcertifications• Over 100 certifications supported• Mentors hold over 1,000 certifications and accreditations• A variety of mentoring options: − Real time chat − Email my mentor − Optional daily email reminders − TestPreps help learners prepare for certification exams
    • 84. SkillSoft Live Learning The Ultimate Classroom Experience• Live virtual classroom and recorded sessions• World class instructors and experts on demand• Focus on technical certification content, especially Cisco and Project Management Institute, Microsoft and CompTIA• Tools and resources to support learning• Scalable to meet needs of any size organization
    • 85. Expert Live & Expert EncoreExpert Live• Team taught• Consistent quality• College-style schedules• Short, 3-hour sessions Expert Encore • Recorded form of lectures • 24x7 access to experts • Engaging content • Tracking & reporting
    • 86. The Books24x7 Solution ®Unlimited access to a broad and deep repository ofbest in class on-demand resources• Thousands of digitized business, technical and engineering books, research reports, book summaries and best practices• Partnerships with 300+ publishers and analyst firms• Web-accessible from any location at any time for employees at all levels of an organization• Complete search and browse functionality for targeted results
    • 87. SY0-301 CompTIA Security+ 2011 Edition Mentoring Assets (1) Mentoring SY0-301 Security+ Test Preps (1) TestPrep SY0-301 Security+ Courses (10) Control Fundamentals and Security Threats Network Protocols, Attacks, and Defenses Creating Secure Networks and Performing Security Assessments Network and System Security Mechanisms Remote Access and Wireless Security Authentication, Biometrics, and Security Controls Securing the IT Environment Cryptography and Public Key Infrastructures Securing Applications, Virtualized Environments, and Cloud Computing Business Continuity, Disaster Recovery, Security Training, and Forensics Books (6) CompTIA Security+: All-in-One Exam Guide (Exam SY0-301); Third Edition CompTIA Security+ Certification Practice Exams (Exam SY0-301) CompTIA Security+ Certification Study Guide (Exam SY0-301) Mike Meyers CompTIA Security+ Certification Passport; Third Edition (Exam SY0-301) CompTIA Security+ Study Guide: Exam SY0-301; Fifth Edition CompTIA Security+ Review Guide: Exam SY0-301; Second Edition
    • 88. Cloud Essentials• Introduction to Cloud Computing• Business Value of Cloud• Technical Perspectives of Cloud• Technical Challenges of Cloud Computing• Steps to Successful Adoption of Cloud Services• ITIL and Cloud Computing• Identifying Risks and Consequences
    • 89. Complimentary Webinarhttp://learning.skillsoft.com/LP=20?elqCampaignId=31&srcID=CTIA_wb_website
    • 90. certification.comptia.orgJohn McGlincheyVice PresidentEMEACompTIAjmcglinchey@comptia.org 3/12/2012 98

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