Cloud mobile inline mobile recording


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Cloud mobile inline mobile recording

  1. 1. Cloud Mobile<br />Inline mobile recordingTMfor FSA compliance<br />July 2011<br />
  2. 2. About Compliant Phones<br />Developers of mobile voice and data recording<br />Established in 2005<br />Solutions in use since 2007<br />Completed first-round funding March 2011<br />Patented technology used to power Vodafone Mobile Recording service offered to international banks and corporates<br />
  3. 3. Compliant Cloud Mobile<br />All-in-one solution for recording, storing and retrieving mobile voice and data communications<br />Meet FSA 14th November deadline <br />without cost or complexity of on-premise solutions<br />Extensible platform to deliver long-term value<br />✔ FSA compliant<br />
  4. 4. Compliant Cloud Mobile<br />
  5. 5. How it works<br />Outgoing call<br />User dials number as normal<br />Application on handset connects to Compliant Cloud using Fast ReachTMpatented IP technology<br />Cloud storage<br />Digital archive<br />Recording<br /> Telephony switching<br />IP gateway<br />VMR Cloud connects the call<br />Call is answered and recording starts<br />Recordings stored on either<br /><ul><li>Secure cloud storage
  6. 6. Autonomy Digital archive</li></li></ul><li>How it works<br />Incoming call<br />Incoming call diverted by application to VMR Cloud<br />Cloud storage<br />Digital archive<br />VMR Cloud calls handset<br />Recording<br />Call is answered and recording starts<br /> Telephony switching<br />IP gateway<br />Recordings stored on either<br /><ul><li>Secure cloud storage
  7. 7. Autonomy Digital archive</li></li></ul><li>How it works<br />SMS<br />Copies of incoming and outgoing SMS messages sent to VMR Cloud for storage using Fast ReachTM IP connection<br />Cloud storage<br />Digital archive<br />Recording<br /> Telephony switching<br />IP gateway<br />
  8. 8. How it works<br />Voicemail<br />VMR Cloud assumes voicemail function<br />Users access in same way as standard network voicemail<br />
  9. 9. Implementation<br />Rapid, remote deployment<br />Load application onto handsets using BlackBerry Enterprise Server or other device management application<br />One-click handset activation using VMR administration console<br />Go!<br />✔ FSA compliant<br />
  10. 10. Implementation<br />No need to change air-time provider<br />No need to unlock phones<br />No need to change—or port—mobile number<br />
  11. 11. Compliant communications irrespective of location<br />VMR uses network-agnostic Inline Mobile RecordingTM technology that works on any network in any country<br />Storage options available to enable compliance with local data sovereignty laws<br />
  12. 12. No perceptible impact on user experience<br />No change to handset operation <br />No change in voicemail operation<br />No need for user to initiate recordings<br />No perceptible delay in call connection times<br />Before<br />After<br />
  13. 13. Simple secure administration<br />Compliant Console for<br /><ul><li>Licensing
  14. 14. Activation and deactivation
  15. 15. Search and playback
  16. 16. White list management
  17. 17. Billing
  18. 18. Support resources</li></ul>Functional access controlled using role-based security<br />
  19. 19. Data storage options<br />Standard option:<br />Securecloud storage<br /><ul><li>Hosted in tier-1 datacenters operated to SAS70 Type II and ISO27001
  20. 20. User-definable regional location options—EU, North America or Asia Pacific</li></ul>Cloud storage<br />Digital archive<br /><ul><li>Standard six-month retention, extendable as required
  21. 21. Search and playback via VMR administration console</li></ul>Recording<br />Administration<br /> Telephony switching<br />IP gateway<br />
  22. 22. Data storage options<br />Premium option:<br />Autonomy Digital Safe<br />Cloud storage<br />Digital archive<br />Recording<br />Administration<br /> Telephony switching<br />IP gateway<br />Compliance-ready  Litigation-ready <br />
  23. 23. Compliant Cloud<br />Compliant Cloud<br />
  24. 24. The Compliant Cloud Platform<br />Cloud Telephony<br />Carrier grade telephony switch gear, media gateways and session border controllers<br />Scalable Signaling<br />High performance IP signaling layer for bi-directional device communications<br />Integrated Platform<br />Built on best-of-breed cloud services<br />Extensible<br />Rich integration capabilities for third party services, applications & processes<br />
  25. 25. Third party services: Autonomy<br />Autonomy Consolidated Archive<br />Disposition based archiving<br />Dynamically created retention policies<br />Data sovereignty compliant local storage<br />Accepted secure storage by Fortune 1000<br />Autonomy IDOL<br />Massive range of text & voice analytics algorithms <br />Automatic taxonomy creation<br />Keyword and phrase search & alerting<br />Compliance star ratings<br />Extensible<br />Rich integration capabilities for third party services, applications & processes<br />
  26. 26. Deployment options<br />Cloud Complete<br />Cloud Enterprise<br />Cloud On-Premise<br />Cloud storage<br />Digital archive<br />Administration<br />Recording<br />Services<br />DR failover<br />Administration<br />Recording<br />Cloud telephony<br />IP gateway<br />Cloud storage<br />Digital archive<br />IP gateway<br />Cloud telephony<br />IP gateway<br />Reliability<br />Security<br />Signaling<br />Push services<br />Location<br />Analytics<br />CES<br />Cloud telephony<br />IP gateway<br />Full behind-the-firewall integration with private telephony and data storage infrastructure<br />All-in-one recording and storage<br />Available instantly<br />Fully managed solution<br />Secure media streaming to client-determined end points<br />
  27. 27.
  28. 28. For more information<br /><br /><br />London:+44 207 877 4067<br />US: + 1 212 521 4183<br />Far East: +65 6549 7216<br />