Cloud mobile inline mobile recording
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Cloud mobile inline mobile recording

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    Cloud mobile inline mobile recording Cloud mobile inline mobile recording Presentation Transcript

    • Cloud Mobile
      Inline mobile recordingTMfor FSA compliance
      July 2011
    • About Compliant Phones
      Developers of mobile voice and data recording
      Established in 2005
      Solutions in use since 2007
      Completed first-round funding March 2011
      Patented technology used to power Vodafone Mobile Recording service offered to international banks and corporates
    • Compliant Cloud Mobile
      All-in-one solution for recording, storing and retrieving mobile voice and data communications
      Meet FSA 14th November deadline
      without cost or complexity of on-premise solutions
      Extensible platform to deliver long-term value
      ✔ FSA compliant
    • Compliant Cloud Mobile
    • How it works
      Outgoing call
      User dials number as normal
      Application on handset connects to Compliant Cloud using Fast ReachTMpatented IP technology
      Cloud storage
      Digital archive
      Recording
      Telephony switching
      IP gateway
      VMR Cloud connects the call
      Call is answered and recording starts
      Recordings stored on either
      • Secure cloud storage
      • Autonomy Digital archive
    • How it works
      Incoming call
      Incoming call diverted by application to VMR Cloud
      Cloud storage
      Digital archive
      VMR Cloud calls handset
      Recording
      Call is answered and recording starts
      Telephony switching
      IP gateway
      Recordings stored on either
      • Secure cloud storage
      • Autonomy Digital archive
    • How it works
      SMS
      Copies of incoming and outgoing SMS messages sent to VMR Cloud for storage using Fast ReachTM IP connection
      Cloud storage
      Digital archive
      Recording
      Telephony switching
      IP gateway
    • How it works
      Voicemail
      VMR Cloud assumes voicemail function
      Users access in same way as standard network voicemail
    • Implementation
      Rapid, remote deployment
      Load application onto handsets using BlackBerry Enterprise Server or other device management application
      One-click handset activation using VMR administration console
      Go!
      ✔ FSA compliant
    • Implementation
      No need to change air-time provider
      No need to unlock phones
      No need to change—or port—mobile number
    • Compliant communications irrespective of location
      VMR uses network-agnostic Inline Mobile RecordingTM technology that works on any network in any country
      Storage options available to enable compliance with local data sovereignty laws
    • No perceptible impact on user experience
      No change to handset operation
      No change in voicemail operation
      No need for user to initiate recordings
      No perceptible delay in call connection times
      Before
      After
    • Simple secure administration
      Compliant Console for
      • Licensing
      • Activation and deactivation
      • Search and playback
      • White list management
      • Billing
      • Support resources
      Functional access controlled using role-based security
    • Data storage options
      Standard option:
      Securecloud storage
      • Hosted in tier-1 datacenters operated to SAS70 Type II and ISO27001
      • User-definable regional location options—EU, North America or Asia Pacific
      Cloud storage
      Digital archive
      • Standard six-month retention, extendable as required
      • Search and playback via VMR administration console
      Recording
      Administration
      Telephony switching
      IP gateway
    • Data storage options
      Premium option:
      Autonomy Digital Safe
      Cloud storage
      Digital archive
      Recording
      Administration
      Telephony switching
      IP gateway
      Compliance-ready  Litigation-ready
    • Compliant Cloud
      Compliant Cloud
    • The Compliant Cloud Platform
      Cloud Telephony
      Carrier grade telephony switch gear, media gateways and session border controllers
      Scalable Signaling
      High performance IP signaling layer for bi-directional device communications
      Integrated Platform
      Built on best-of-breed cloud services
      Extensible
      Rich integration capabilities for third party services, applications & processes
    • Third party services: Autonomy
      Autonomy Consolidated Archive
      Disposition based archiving
      Dynamically created retention policies
      Data sovereignty compliant local storage
      Accepted secure storage by Fortune 1000
      Autonomy IDOL
      Massive range of text & voice analytics algorithms
      Automatic taxonomy creation
      Keyword and phrase search & alerting
      Compliance star ratings
      Extensible
      Rich integration capabilities for third party services, applications & processes
    • Deployment options
      Cloud Complete
      Cloud Enterprise
      Cloud On-Premise
      Cloud storage
      Digital archive
      Administration
      Recording
      Services
      DR failover
      Administration
      Recording
      Cloud telephony
      IP gateway
      Cloud storage
      Digital archive
      IP gateway
      Cloud telephony
      IP gateway
      Reliability
      Security
      Signaling
      Push services
      Location
      Analytics
      CES
      Cloud telephony
      IP gateway
      Full behind-the-firewall integration with private telephony and data storage infrastructure
      All-in-one recording and storage
      Available instantly
      Fully managed solution
      Secure media streaming to client-determined end points
    • For more information
      www.compliantphones.com
      sales@compliantphones.com
      London:+44 207 877 4067
      US: + 1 212 521 4183
      Far East: +65 6549 7216