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Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
Cultural Diversity in the Workplace by The Cultural Diversity Committee
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Cultural Diversity in the Workplace by The Cultural Diversity Committee

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  • 1. CULTURALCULTURAL DIVERSITY IN THEDIVERSITY IN THE WORKPLACEWORKPLACE
  • 2. Definition of CultureDefinition of Culture  Culture refers to the cumulative deposit ofCulture refers to the cumulative deposit of knowledge, experience, beliefs, values, attitudesknowledge, experience, beliefs, values, attitudes and religion by a group of peopleand religion by a group of people generallygenerally without thinking aboutwithout thinking about them.them.
  • 3. PhilosophyPhilosophy  Consider cultural competence a priority. CultureConsider cultural competence a priority. Culture is dynamic, therefore cultural competence mustis dynamic, therefore cultural competence must be an on-going process.be an on-going process.  Cultural competence is the effective use ofCultural competence is the effective use of social and interpersonal knowledge and skillssocial and interpersonal knowledge and skills that demonstrates understanding andthat demonstrates understanding and appreciation of individual and group differencesappreciation of individual and group differences and similaritiesand similarities..
  • 4. Cultural Diversity in the WorkplaceCultural Diversity in the Workplace  Cultural diversity in the workplace providesCultural diversity in the workplace provides strength. It also challenges individuals tostrength. It also challenges individuals to respond to their diverse work environmentrespond to their diverse work environment effectively.effectively.  ““Valuing” individual and group culturalValuing” individual and group cultural differences is critical to achieving thedifferences is critical to achieving the organizational goals.organizational goals.
  • 5. Cultural AwarenessCultural Awareness  Know yourKnow your own cultural background.own cultural background.  Recognize your own stereotypes and biases.Recognize your own stereotypes and biases.  Gain knowledge of cultural history and heritage.Gain knowledge of cultural history and heritage.  Be aware of other’s perceptions.Be aware of other’s perceptions.  Recognize effects ofRecognize effects of -ism-ism on the others.on the others.
  • 6. Teaching ToleranceTeaching Tolerance  Tolerance is defined as “recognition of andTolerance is defined as “recognition of and respect for the opinions, practices orrespect for the opinions, practices or behavior of others.”behavior of others.”
  • 7. Remember . . .Remember . . . People longPeople long to be celebrated,to be celebrated, not tolerated!not tolerated!
  • 8. Forming a TeamForming a Team  There are three important characteristics ofThere are three important characteristics of teams: size, diversity and interdependence.teams: size, diversity and interdependence.  Teams diverse in skill sets and knowledge levels,Teams diverse in skill sets and knowledge levels, as well as ethnicity and culture, perform betteras well as ethnicity and culture, perform better than those with identical skills sets.than those with identical skills sets.  Diversity actually decreases team conflicts andDiversity actually decreases team conflicts and enhances creativity.enhances creativity.
  • 9. ARE YOU PART OF THE TEAM?ARE YOU PART OF THE TEAM?
  • 10. ABMHC’s Cultural DiversityABMHC’s Cultural Diversity Committee SupportsCommittee Supports SCDMH’s FocusSCDMH’s Focus To teach employees communication and conflictTo teach employees communication and conflict resolution techniques to be used in the frameworkresolution techniques to be used in the framework of working with a culturally diverse populationof working with a culturally diverse population whose members may solve problems in verywhose members may solve problems in very different ways.different ways.
  • 11. ABMHC’s Cultural DiversityABMHC’s Cultural Diversity Committee SupportsCommittee Supports SCDMH’s MissionSCDMH’s Mission To support the Recovery mission through theTo support the Recovery mission through the continual development of a culturally aware,continual development of a culturally aware, culturally knowledgeable, and culturally skilledculturally knowledgeable, and culturally skilled workforce.workforce.
  • 12. Cultural Diversity ActivitiesCultural Diversity Activities  Multicultural Calendars (cultural informationMulticultural Calendars (cultural information divided by the month, holiday and country)divided by the month, holiday and country)  ReadingsReadings  QuizzesQuizzes  Fact sheetsFact sheets  Other tools that foster dialogue and questionsOther tools that foster dialogue and questions within the organizationwithin the organization
  • 13. Why are Activities Important?Why are Activities Important?  They help clinicians reach clients who mayThey help clinicians reach clients who may benefit from a more hands-on or practicalbenefit from a more hands-on or practical learning experience.learning experience.  They encourage clients to become activelyThey encourage clients to become actively involved in the therapeutic process without bias,involved in the therapeutic process without bias, rather than being passive recipients.rather than being passive recipients.
  • 14. HAVE A HAND IN DIVERSITYHAVE A HAND IN DIVERSITY
  • 15. FOUR STEPS TOFOUR STEPS TO CULTURAL DIVERSITY SUCCESSCULTURAL DIVERSITY SUCCESS
  • 16. I. Leadership DrivenI. Leadership Driven Create and maintain culturally and linguistically competent services by supporting:  Multiculturalism embedded into all organizational units.  Continued efforts to recruit, retain and develop a culturally diverse workforce.
  • 17. II. Staff OrientedII. Staff Oriented Support cultural competency of theSupport cultural competency of the staff. staff. 
  • 18. III. Client OrientedIII. Client Oriented To support and promote theTo support and promote the involvement of clients, familiesinvolvement of clients, families and advocacy groups in theand advocacy groups in the planning and development of care.planning and development of care.
  • 19. IV. Information DrivenIV. Information Driven To support monitoring and dissemination of  the level of cultural awareness, knowledge and skills
  • 20. Life Without DiversityLife Without Diversity Close your eyes and imagine that everyone in the room is the same. Exactly the same! Same hair, eye color, height, weight, gender, race, language. Everyone dresses the same and sounds the same. Now open your eyes, look to your left and your right. What do you see?
  • 21. ONE MIND, ONE RACEONE MIND, ONE RACE
  • 22. DO YOUR HOMEWORKDO YOUR HOMEWORK  Learn about other cultures.Learn about other cultures.  Know respectful behavior.Know respectful behavior.  Identify a cultural guide.Identify a cultural guide.  Gain entry into the community.Gain entry into the community.
  • 23. ConclusionConclusion Learning about and accepting diversity canLearning about and accepting diversity can improve your interpersonal effectivenessimprove your interpersonal effectiveness and increase your personal and professionaland increase your personal and professional opportunities.opportunities.
  • 24. Cultural Diversity inCultural Diversity in the Workplacethe Workplace Resource: http://www.state.sc.us/dmh/multi_culture/home.html If any additional information regarding this presentation is needed, please contact Terry Miller or Cynthia Smith. Thank You For Your Time! The Cultural Diversity Committee at ABMHC

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